Dreams Tulum Resort & Spa

Hotel de lujo

Rellenado 1625%


Información

dreamsresorts.com
+52 984 871 3333
Carretera Chetumal-Puerto Juárez Km. 236.7, No. 1, Col. Tankah, 77761 Tulum, Q.R., México
4.5
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Ubicación


Comments 317

  • F
    Francisco Javier Millán Carrascosa
    El personal del hotel súper agradable. Desde los camareros, grupos de animación, etc, hasta los empleados de limpieza, todos te hablaran y preguntaran que tal todo o si necesitas algo y sin que resulte pesado en ningún momento. Las instalaciones son geniales y muy bien cuidadas. Solo tiene una cosa mala, no te puedes quedar eternamente
  • S
    Samantha Torres
    Todo esta muy bonito
  • K
    Killer Asier
    Sonia de Barcelona Estuvimos hace una semana mi pareja mi hijo y yo El hotel cumple todo lo que buscábamos en general excelente A destacar todo el equipo de animación en especial Cristian Y el chico Fotografo Franco Con ganas de repetir
  • F
    Fernando Gil
    Excelente estancia. Los restaurantes son de lo mejor. Sin duda repetiría mis vacaciones ahí
  • M
    Miguel Hernández
    Muy buenas instalaciones, un ambiente muy Pacífico y todos muy amables
  • A
    Adriana Alvarez
    Excelentes instalaciones y espectaculos nocturnos. Restaurantes a la carta en comidas y cenas sin necesidad de reservación. La comida es muy buena aunque hay otros all inclusive con más variedad y mejor sabor.
  • H
    Hugo Apollonio
    La simpatía y predisposición del personal hacen que la estancia del turista sea realmente placentera. Eso más la belleza de sus instalaciones, hacen un combo perfecto.
  • D
    Dania Calderon
    Excelente servicio!!! Eso si en puentes se llena de gente y para los restaurantes hsy que esperar hasta 40 min.
  • R
    Raul Notta
    Incredible lugar. Ideal para or con niña.
  • A
    Alejandra Hernandez
    Un exelente hotel. Habitaciones hermosas y comodas.
  • K
    Karina Trench
    Lo mejor de la Rivera maya
  • P
    Paola Kantún
    Muy agradable todo. La comida no del todo buena.
  • B
    Braulio Blake
    Excelente ambiente de comida para la familia
  • R
    Ritiux Tolpalomino
    Hotel grande, hermosos jardines, la habitacion grande con terraza, probamos el rest. Frances y el asiatico son muy buenos. Personal muy amable. Los bares no tienen un buen brandy. Nuestra molestia fue que en los 3 de estancia no fueron a limpiar el cuarto ni surtir el servibar ! Tambien le hace falta remodelar la piscina principal.
  • M
    mariela espinosa
    El servicio es muy bueno la atención es muy buena la comida es regular las habitaciones excelentes y la playa súper limpia es un lugar muy tranquilo a pesar de ser familiar lo malo es que está muy retirado de todo
  • G
    Gerardo Ramirez
    Excelente! Tiene una playa preciosa, comida rica, servicio del personal muy amable y las instalaciones son impresionantes. Muy agradecido y espero regresar.
  • J
    Johnny Petraglia
    Muy buen servicio
  • J
    jaguarxtreme
    Todo bien, menos lo más importante La playa la cual deja mucho que desear muchas piedras, lo demás está más o menos
  • G
    Gustavo Engelberth Lomas C.
    Wow excelente atención servicio, precio justo. Bebidas de buena calidad. Ambiente familiar. Se ubica A unos 5 minutos de Tulum. Como recomendación renten auto. En cualquier parte de riviera y Cancún es muy caro el transporte
  • A
    Adrien Gasse-Margat
    Segunda vez que nos hospedamos ahí, y todo muy bien excepto que notamos una menor calidad en los alimento, sobre todo en el restaurante frances.
  • H
    Hector Escarcega
    Excelente servicio. Se agradece no tener que usar pulsera ni tener que estar firmando en cada restaurant.
  • R
    Rodolfo Frias
    Excelente lugar, ideal para descansar, a diez minutos de Tulum y 20 minutos de Xel-Ha, su servicio es impecable, su personal muy atento y siempre dispuesto a ayudar, lo recomiendo ampliamente
  • J
    José Carlos Villegas Anduiza
    Es un excelente hotel tipo Hacienda cerca de la zona arqueológica de tulum
  • S
    Supervisores macro
    Lugar maravilloso para pasarla super bien
  • U
    Ulises Lopez Solache
    Muy excelente todo, la atención es súper buena y el personal es muy amable. Los shows son muy entretenidos y la comida es bastante buena.
  • L
    Lety Carranza
    Su comida deliciosa, el hotel hermoso!!! Excelente atención de todos los que trabajan ahí
  • S
    Sergio Díaz
    Lo mejor el servicio es muy bueno la atención y los show en la noche están padres la verdad vale mucho la pena
  • P
    Pamela Álvarez Aguilera
    Me gustó mucho, sólo que como en todos los lugares donde hay gringos, atienden mejor a los internacionales que a los de casa, sería una buen punto para mejorar y diferenciarse de otros hoteles que manejan mucho turismo internacional.
  • E
    Elizabeth Martinez
    Tan lindo todo, vuelvo definitivamente, solo deberían limpiar unos metros la playa y quitar unas piedras
  • B
    braulio juan gonzalez
    Un servicio e instalaciones excelentes.
  • P
    Pedro Emiliano Lopez Martinez
    Excelente lugar
  • L
    Luis Antonio Malagón Sánchez
    Excelente lugar para descansar, todo el personal es muy amable, la comida es buena Les falta un poco de personal y limpieza.
  • C
    Carlos Alberto Guel Valdez
    Muy buen servicio
  • I
    Isaac Martinez Soto
    El servicio y las instalaciones excelentes el único pero es la comida, de ahí en fuera todo es excelente se los recomiendo pero vayan con bajas espectativa en la comida
  • S
    saul emmanuel gonzalez
    Muy bueno
  • M
    Mely Sandoval
    un exelente hottel, con estancias muy hermosas y buenos restaurant, una hermosa vista al bello mar y el servicio y la atencion son muy buenas , aparte deliciosas bebidas
  • H
    Helena Xitlali Guajardo Treviño
    Excelente hotel, el más amplio y elegante de los Dreams en la zona. Luno y comodidad con alta calidad, restaurantes temáticos gourmet y atención de primera calidad.
  • E
    Emilio Peña Zaragoza
    Excelente servicio, las habitaciones están muy bien cuidadas y las comidas son más que deliciosas en todos los restaurantes.
  • M
    marco jimenez
    Está de lujo
  • E
    Estefania Alvarado
    Muy bueni
  • A
    Alisson De La Rosa
    Hotel 4 diamantes con excelente personal y servicio, sin lugar a dudas la mejor vista hacia el mar y vacaciones que podrás encontrar en esta zona
  • C
    Carolina Canto
    Cómodo agradable
  • G
    Giorgio Pinto Hernández
    Exelente hotel todo incluído, la comida deliciosa y buenos servicios :)
  • J
    Julio Catz
    Un hotel para realizar algún enlace matrimonial ya sea católico o civil con capacidad para varios invitados. Con locaciones para todos lis gustos playa mar arena y con la mas espectaculares vista para sorprender a los invitados
  • Y
    Yaim Hernandez
    Me gusto mucho, las instalaciones están muy bien, el personal súper amable, mi único pero es un poco la comida, podría mejorar, todo lo demás s excelente
  • G
    Glenda Casados
    Le falta personal en temporada alta. A los meseros hay que pedirles las cosas muchas veces o en su defecto ir a buscarlas. Eso sí, son muy amables. También los colchones de las habitación no están nada cómodos. Como que le falta inversión al inmobiliario La publicidad (fotos) no son lo que en realidad es.
  • D
    David Huerta
    Simplemente excelente!
  • N
    noe galvez
    Excelente servicio
  • G
    Gaby Mtz
    El hotel perfecto para descansar y pasar unas magníficas vacaciones
  • J
    Jaime Navarro
    Exelente resort, buena atención, comida, café,
  • K
    Karlos Bustillos Galan
    Muy buena atencion, las recamaras excelentes
  • E
    ERICK GUTIERREZ
    Increible lugar, excelentes instalaciones y excelente servicio. Todo estuvo perfecto
  • G
    Gabriel Vega
    Excelente lugar
  • P
    Paulina Martínez
    Excelente servicio
  • K
    Karla Gzl
    Magnifico lugar
  • N
    Norma Mendiola
    El hotel está bastante lejos del aeropuerto pero es una ventaja ya que está muy en contacto con la naturaleza y tiene playas muy hermosas y naturales. Las habitaciones son comodas, los restaurantes muy ricos y el servicio es EXCELENTE
  • F
    fvp fvp
    Simplemente mafnifico
  • A
    André Archangelo
    Bonito hotel, buen servicio, buena comida pero nada impresiona. Todo estándar.
  • T
    Tere Aristi
    Aún estoy en estancia de tres días, hoy es mi 1er. Día y está increíble todo!!
  • I
    Ivan Orozco
    Un lugar mágico!!!
  • M
    Monica Teresita Cordero Cordero
    Hermoso lugar !!!
  • F
    Fernando Palacios
    Me gusta solamente por la playa y la cercanía con tulum
  • E
    ernesto alatorre galvan
    Hermoso lugar Gracias Dios por tu naturaleza
  • M
    Marcos Medina
    Excelente, hotel. 100% recomendable.
  • E
    Emmanuel Cabrera
    Excelentes instalaciones
  • H
    Hector Juarez
    Excelentes instalaciones, restaurantes de especialidad, excelente servicio, los guardias muy atentos y serviciales
  • E
    Eva Velayos
    Está bien situado y el personal muy amable.
  • A
    Alex Chacha
    Trato, comida y bebida de primera calidad, lo único malo es que tiene una infraestructura muy antigua y no hay sombras a lo largo del hotel, deberían modernizar un poco las instalaciones
  • N
    Nela Nuñez
    Excelente todo, nos atendieron como una reina, todo el personal una excelente atencion
  • M
    Marco A A Ontiveros
    Servicio de primera y personal muy amable, instalaciones increíbles.
  • N
    Nubia Coronel
    Es un todo incluido de alta calidad en servicios, cómodo, exclusivo y con una playa increíble.
  • E
    Emilio Sanchez
    Gran buffete pero la empresa es americana y siento que se están robando una gran parte de las playas de Tulum :( muy triste
  • G
    Guillermo Rodriguez
    Muy bonito
  • A
    Alfonso Franco
    Dreams Tulum es un buen hotel para ir a vacaciones sólo, en pareja, amigos o familia tienen un exelente servicio de hotelería los cuartos exelentes, la comida en restaurantes igual, el servicio perfecto el área de albercas muy buena. Muy buen lugar para vacacionar
  • J
    Juan Marroquín
    Todo perfecto
  • C
    Cristian Blanco
    Bien gracias
  • A
    Alfredo Gutierrez
    excelente servicio y atención comida muy rica
  • F
    Francisco Gonzalez
    Una excelente opción para descanzar y pasar unos días en familia. Las opciones de comida son variadas y de buena calidad, para beber hay barra nacional e internacional incluidas, servicio de internet incluido, en fin, nos gusto mucho.
  • A
    Alejandra Del Pilar
    Excelente hotel, atención, servicio, todo muy bien.
  • D
    DANIEL OLMOS
    Un buen hotel con un look de época de L9s 50 de mexico. Me parece un buen lugar para pasar tus vacaciones
  • A
    Admin Facebook
    Elias Arcos Photography En Bodas En Dreams Tulum
  • E
    Eduardo Vizcaíno
    Excelente
  • G
    G G23
    Habitaciones muy bien, servicio bien, horarios de restaurantes muy mal
  • S
    Serafín Gómez Cabo
    Fabuloso!
  • U
    Uriel Zúñiga
    Excelente servicio instalaciones de lujo, gente amable
  • A
    Azael Lopez
    Uno de los.mejores hoteles. No te alcanza 3 días y 2 noches. Lástima que es un poquitín caro.
  • C
    Carlos Xuxter Mukul Canul
    Perfecto
  • M
    Max Quiroz Ebergenyi
    Muy bonito el hotel, pero deben de trabajar en su servicio.
  • A
    Alberto Santiago Deida
    Increíble hotel. La piscina y la playa son las más bonitas en el área. Buena comida, buen servicio y la mejor vista al mar. De seguo me quedaría aquí nuevamente si tuviera que hacerlo. Todos los hoteles Dreams son buenísimos.
  • R
    Ramses Palacios
    Un lugar para descansar!! De los mejores servicios en hoteleria!!
  • L
    Loira Espinoza
    Me encantó
  • P
    pepe sandoval
    Exelente hotel
  • L
    Luis Baeza
    Bonito lugar
  • M
    Maria Del Carmen Salinas
    Es un hotel muy bonito , el servicio del personal es excelente las habitaciones muy completas , la ubicación es buena para nosotros que viajamos de Mérida , Yucatan , pues el tiempo de viaje por carretera es de 3 horas
  • L
    Lorenzo Uc
    Excelente servicio buena calidad en los alimentos y bebidas
  • C
    Citygamer Romero
    A mi me gustó porque tiene playa y cerca esta la alberca, hay bastantes camastros y es muy limpio, la habitación es muy limpia y bonita además tiene jacuzzi y tiene amaca, me gusto muchi
  • M
    Miguel Gil
    Es un lugar muy agradable con varios restaurantes de diferentes temas una playa muy agradable el servicio es sin igual las bebidas sin variadas aunque le falta una variedad más amplia en etiquetas
  • S
    Saul Andres Paez Del Rio
    Nos hicieron una promoción en la que nos ofrecían cosas, pero al final no lo hicieron válido, malo
  • I
    Ivan Villalobos
    Excelente atención e instalaciones muy confortables!
  • C
    Cynthia Martínez
    Excelente servicio, siempre muy amables y el lugar hermoso!
  • M
    Martha Sanchez Guerrero
    Hermoso
  • J
    Jaime Fuentes
    Excelente atención y servicios
  • C
    Claudia Fresnillo
    Personal muy amable
  • M
    Miguel Angel Aragon Zavaleta
    La comida es repetitiva falta variedad
  • F
    Fertell Reynoso
    Se encuentra localizado en el paraiso.
  • C
    carlos edinson caicedo aldana
    Excelente, lo recomiendo a ojos cerrados. La estadía fue fantástica, me hospede con mi esposa y dos niños de 9 y 11 años; nos atendieron como reyes, todo el personal muy amable siempre había una sonrisa y buena disposición para todo lo que se solicitaba. Todo el servicio muy acorde a lo esperado, se preocupan por el huésped, si uno sale están pendientes y le hacen recomendaciones y sugerencias sobre la zona. El aseo en las habitaciones y en general en todo el hotel se ve a diario, gran variedad de restaurantes, bares.
  • J
    Javier Esparza
    Buen hotel, comida muy rica, es de lo hoteles que esta todo cerca y no tienes que caminar mucho. No tiene playa pero bastante camastros y camas para relajarte.
  • A
    Ana Carmen Lira de la Cruz
    Solo acudimos a conocerlo , muy buena atención y la comida igual
  • C
    Cristian VeVa
    La gente en el servicio de reservacion es completamente intransigente, contestan de manera que hace perder las ganas de estar en su resort, de hecho, gracias a su agente de reservas no nos quedamos con nuestros amigos que estaban en ese hotel y preferimos otro resort, insisto, la manera en la que nos trato la mujer de reservaciones de manera sarcástica, grosera y hasta racista merece que le quiten los diamantes que tiene el lugar, lastima ya que el lugar luce muy bien.
  • S
    SERGIO RODRIGUEZ
    Excelente lugar lo mejor de lo mejor en poca palabras
  • F
    fernando vega
    Increíble servicio muy buenas instalaciones y muy buen trato del personal
  • E
    Elsa Nayely Vazquez Olvera
    Un lugar elegante y relajante
  • J
    javier boga gomez
    Hotel muy acogedor y correcto. Los empleados muy serviciales y amables. Cualquier consulta, te ayudan. Las habitaciones limpias y con buena decoración. Los diferentes restaurantes te dan un servicio correcto y muy gentil. El japonés sobre todo, un sushi muy bien trabajado. Cerca de las excursiones mas demandadas y, sobre todo, un lugar tranquilo para desconectar.
  • C
    Carlos Collados
    Una playa espectacular. Buen servicio y buena comida.
  • J
    Jesus Briones
    Espectacular hotel, con muy buen servicio
  • E
    Ewlyng
    Increíble comida y atención.
  • C
    Constanza Muñoz Hermosillo
    Excente atención y servicio
  • V
    Victor Salinas
    Lindo lugar
  • S
    satomy yanagui
    Exelente lugar para descansar
  • D
    Daniel Ccc
    Muy lindo, pintoresco, mucha vegetación, buen servicio de bufete, buenas piscinas, buen lugar en las playas
  • E
    Eber Pera
    Excelente lugar ambiente familiar muy ameno y todos su personal con una vocación de servicio
  • M
    Miguel Angel Can Uc
    Excelente hotel
  • C
    Cezar andromelek
    Buen ambiente, servicio adecuado para estar en un área lejana a la ciudad, algo pequeño, discreto y romántico.
  • E
    efrain marcos
    Muy buen hotel, muy limpio con muy buen staff... Instalaciones de primer nivel.
  • U
    Un usuario de Google
    Excelente
  • N
    Nery Android
    Esta bonito :)
  • S
    SEEM TULUM
    Excelente servicio, cómodas instalaciones y comida excelente
  • W
    Wilmag Arteaga
    Muy bueno
  • R
    Rafael Bravo
    Muy buen servicio, la limpieza es impecable, la atención es de primera, las habitaciones cómodas y el entretenimiento excelente.
  • M
    Mario pardiño
    Excelente atencion y servicios
  • Q
    quanax espectáculos
    Muy buen hotel, una hacienda remodelada y muy bien acondicionada
  • C
    Cristina Guevara Nieto
    Me dá orgullo decir que en México tenemos hoteles como éstos! El servicio en el Hotel Dreams Tulum es maravilloso...La comida muy buena y variada. El personal se esmera en el servicio y hacen todo por hacer tu estadía lo más especial posible...las instalaciones limpias y el mantenimiento muy bueno A Octavio Itzapoot del restaurant oriental, lo felicitamos por su sonrisa y servicio extraordinario! Adriana en el SPA , es maravilloso el masaje relajante y su forma de atender muy cordial. Bien por equipo de Dreams Tulum...bien por cada uno que hizo posible sentirnos una semana "consentidos por la vida"! Gracias por hacer posible un sueño y el festejo por haber escogido los mejores hoteles! ¡Enhorabuena!!!
  • M
    Maddy Peña
    Muy buen servicio y atencion
  • S
    Sonia Segura
    Hermoso hotel las mejores vacaciones hasta ahorita
  • M
    Masaki Kaizawa
    Excelente
  • F
    Francisco
    Prometen muchísimas cosas que cuando llegas al hotel no cumplen, la expectativa fue muy superior a la realidad
  • L
    Liliana Cervantes
    Muy buen servicio, la comida bien, la playa hermosa
  • M
    Mauricio Canto
    Excelente
  • A
    Alberto Aquino
    Muy amables, amplia carta de bebidas, excelentes instalaciones
  • J
    Juan Carlos
    Lugar parece algo viejo
  • J
    Javier Vargas
    AlbercAS
  • M
    May Alvarado
    Hermoso lugar, excelente atencion
  • C
    Carlos Laires Carrera
    Es un hotel muy completo
  • H
    Héctor Gutiérrez Haces
    Buen trato y servicio
  • J
    Joaquin Rocca
    Excelente lugar.....
  • J
    Jose Luís Pérez Rueda
    Buen hotel personal muy servicial
  • S
    shava rodriguez
    Bonito hotel y muy cómodo
  • G
    Guillermo Daniel Salazar
    Excelente hotel y calidad de atención. Excelentes profesionales.
  • C
    CESAR GONZALEZ
    Gran servicio
  • E
    Enrique Castilla
    Le hace honor a su nombre
  • I
    Ignacio Piñeyro
    El mejor! La pase espectacular
  • M
    max martinez
    Calidad en todos los servicios
  • E
    Edgar Carrizales
    me estoy casando en el hotel
  • J
    joel gonzalez
    Los jardines están increíbles es un oasis, la comida de 100
  • G
    Guadalupe Zamora
    excelente
  • E
    Eduardo Arriaga
    Worst stay ever experienced at Dreams Tulum. Had so many inconveniences from the time we arrived to the day we left. We were denied water at pool bars. We had to get up and get our own drinks at restaurants because the waiter never returned after taking our orders. I asked for 12 water bottles and I was questioned on why so many. Our transportation to the airport left us without even asking lobby/hotel personnel about the 22 person group they went to pick up. Nobody of the hotel staff bothered either to ask the transplantation bus who they were picking up to locate us after we were given a wrong pick up hour. Food was not good. bartenders and waiters demand tips or otherwise you are second platter. when we asked for drinks we would get annoying faces from staff members. I was never able to connect the the free WiFi they supposedly offer. Bars would close half hour earlier than posted on their web site because bartenders wanted to have the area clean by the time the bar was supposed to close. I would ask for 10 drinks and only get 8. Bartenders would get mad because I would ask for many drinks at a time. Very disappointing. The maid did not go one of the days I stayed. I was being sold a bottle of wine by one of the waiters without Concierge knowing about it. Very bad service. I had to pay 6,000 pesos for airport transportation after nobody at the hotel bothered to locate us for our original transport service. I guess this is a way for them to make money. I have asked for a receipt for this taxi service but yet to have an answer. I would not recommend this hotel to anyone. Do not stay here, you will regret it.
  • B
    Billy Stafford
    A little piece of paradise in a stunning location. An army of staff behind the scenes keeping the grounds in pristine condition, and front of house catering to your every whim. Huge selection of authentic food and from around the world. Numerous bars and restaurants in various locations around the resort. You will arrive as a guest and leave a family member.
  • Z
    Zoila Morra
    This place is amazing. The service is great so friendly and efficient. The grounds are beautiful and clean. Food is very good, lots of variety and they accommodate food allergies.
  • A
    Anas Maassarani
    Amazing entertainment team! Multiple shows and activities every day! Great beach as well as rooms. The 9 restaurants all surprised us with the food freshness and quality. Very close to the town and ruins too!
  • H
    Hayley Molinaro
    Dreams is a wonderful place to stay. There are plenty of food options and the buffet is perfect for breakfast or lunch. We had come for a wedding which was beautiful with excellent service. The staff here is amazing! I highly recommend coming to Dreams just bring bug spray.
  • T
    Tendai Machakata
    (Traducido por Google) Brillante como siempre. Segunda vez aquí y su fantástica. Gran servicio de 5 estrellas y servicio de habitaciones las 24 horas
  • A
    Alex John
    The Dreams Tulum is an outstanding famility friendly resort. We selected the property because of the beatiful beach and the many positive reviews we read online. The food offered in the restaurants was delicious and the 24 hour room service was without additional charge. The pool was large and had more than sufficient sun lounges for all guests. The rooms were spacious and we were lucky to get oceanview without additional costs.
  • N
    Newton Neto
    Na chegada, mais ou menos 16h, o check-in estava una confusão. Depois de encontrar o local correto, me ofereceram 2 quartos diferentes do que havia contratado. Finalmente, depois de 2h conseguiram um quarto de acordo. A praia é linda, maioria dos funcionários atenciosos e os restaurantes são bons. A estrutura do hotel está muito desgastada, precisa de reforma nos quartos e áreas comuns.
  • D
    David Pilkington
    Nice staff. Not very crowded. Great food. Smaller pool than most dreams resorts.
  • J
    jaime carter
    The most amazing holiday I have ever had The staff are so friendly and happy to help Gave a small tip every day and they are worth every dollar and more
  • A
    Amy Stevens
    This resort was spectacular. The outstanding service, nice rooms, delicious onsite restaurants, activities, large private beach, and spectacular grounds were absolute paradise. My only complaint was that the water does not seem to get hot. It just stays luke-warm. For most people this is probably fine because Mexico is generally hot and cooler water is more refreshing. However, I enjoy a hot bath especially on a luxurious vacation so I was not a fan of this particularly small inconvenience. Otherwise, very well done Dreams!
  • C
    Chris Coryell
    This resort is vastly larger than some that I have visited... yes there are plenty others that are larger. This resort was very clean as well, friendly staff and beautiful people from all over the world appear to go here.
  • E
    Elysee Goli
    I got married at this resort a week ago. I would definitely recommend it if you are looking for either a place for your vacation or getting married. I would definitely go back again. Great services all over the resort.
  • L
    Lorie Sill
    The Resort was beautiful my Son got married there the asking coordinator was the greatest. She made the wedding perfect
  • S
    Sandrine&vincenzo indiani-aouadi
    Allez y en toute confiance les serveurs tous sont à vos petits soins c sincère hôtel class 7resto pour tous les goûts on y retournera c clair
  • L
    Lothe Sebastien
    Fabulous Hotel : Beach, swimming pool, restaurants, beverages... all inclusive ! Concierge and services are reactive and very pleasant.
  • B
    Brandon Munson, Principal
    Beautiful resort, exceptionally maintained. The suites were junior suites but felt spacious. The food was very good and the staff exceptionally helpful and friendly. Downside was not enough light at night. Poor way finding due to lack of signage. Lacked an entrainment theater / facility. Beach was okay, constantly cleaning up sea weed. The pools made up for what the beach was lacking. Great job with the wedding we attended.
  • K
    Kay Fraser
    Excellent hotel, felt truly spoilt on this holiday and the grounds are utterly beautiful. Beware of the sales pitch though!
  • T
    Taylor Redding
    Excellent service, excellent quesadillas on the beach, excellent margaritas, kayaking on ocean was fun, and also dancing in the evenings! The staff was very accommodating and pleasant. Avoid food specials that are offered and avoid eating steak in general. Some of the food was excellent and some of the food is made from the same ingredients offered in bulk at the world cafe.
  • V
    Vincent Molinaro
    We came down for a wedding in July and the only negativity is the humidity. Aside from that everything has been great! We used Olympus Tours and they have been honest and a great time. Make sure where ever you go you ask for A.C. or Wi-Fi passwords to make the trip to the resort go by easier. The resort itself is grest, plenty of activities, safe water to drink, easy access to the ocean, and a lovely time in the pool. The Tulum Ruins your was great, but hot in July and make sure you do it to learn about the Mayan culture. The cenotes were amazing, safe, and we had a wonderful driver and tour guide. Lovely place and looking forward to more great days!
  • G
    Geoff Wright
    Great service, very clean, good selection of restaurants
  • R
    Rita Schepok
    We have only been here 2 days and my only critique is that there is not enough Mecican food! We were hoping to enjoy alot of authentic local foods here.
  • R
    Rosangela Yamanaka
    Lugar espaçoso e encantador! Ficamos num quarto que tinha piscina no fundo! Era tudo que meu filho queria! Quarto confortável com banheira e comida saborosa.
  • D
    Davinder Chohan
    Excellent resort staff very helpful food was v good. Very relaxing place
  • J
    James Oborne
    Standard all inclusive hotel. Food was average, drinks were watered down and low quality, staff was great and super friendly. Nothing in vicinity of hotel, so you can get stir crazy.
  • S
    Sheldon Philip
    Great food service staff did a great job. Will book next time.
  • K
    kante899
    Thank you Dreams! It was a great vacation. The staff was amazing. Thank you Adrian, Ricky, Cristian, Oscar, Juan, Guadalupe, Angel, Moses, Moises, and all the staff for making it amazing.
  • F
    Fabio Yamanaka
    Excelente resort, ALL inclusive, piscina privativa em alguns quartos! A localização, como qualquer resort, é distante do centro e de partes movimentadas da cidade.
  • R
    Roberto Fasciani
    Resort all inclusive super... personale gentilissimo, cibo di qualità e struttura ben mantenuta e pulitissima
  • M
    Marco Morales
    We stayed here ten years ago on our honeymoon and this year planned a 10 year anniversary visit. They took such great care of us, we are coming back very soon.
  • G
    Grahame Wheeler
    Great hotel for me and my family. Very good entertaiment team and the settingbis lovely
  • C
    Colin Greenstein
    Was gorgeous, had a great time with my new wife friendly people great ocean view.
  • J
    Jose Luis Alvarez Espino
    A great option for family fun. Great outdoor facilities and ofcourse food!
  • T
    Thommy Turtle
    I have seen a lot of hotels and I have never been as satisfied with literally (!) everything. Absolutely nothing to complain!!! The staff is so incredibly friendly, the food is amazing, the beach is just beautiful and I will definitely come back. Thank you so much for a wonderful vacation that I will never forget!
  • M
    My Review-BCM
    Un resort da sogno !
  • L
    Lowri Williams
    So far the stay has been lovely, very friendly staff, good food and drink. Rooms are pleasant and clean.
  • C
    Chris Winslett
    Loved it the ppl where so nice so much to do at the Resort
  • J
    Jasmine Rah
    Had the most amazing time! Great place for weddings or romantic getaways!
  • L
    Lucia Velazquez
    Everything was perfect! We loved the place and the staff
  • W
    William Shu
    Spotty WiFi. Bland food, but very good service.
  • S
    Sebastian Bixby
    Great place great fun great food
  • A
    Aidan Stevenson
    Great food, great service, overall a very good experience.
  • O
    Ortal Rewald
    Great all inclusive hotel. The staff is amazing. The food is good. We enjoyed every moment of our stay.
  • P
    Philippe HERMITTE
    Lieu paradisiaque, tout est compris et illimité ( apéritif...), personnel au petit soin
  • J
    Joe Andere
    Not the best place in Playa del Carmen. Staff very rude.
  • W
    Willem Liethof
    Service is wonderful, food is great; there is lots of choice in multiple restaurants. We came on our honey moon, and they had little extras like a bottle of wine waiting for us in our room. They upgraded us to premium access, which was great too. They are more than happy to facilitate all of your needs.
  • T
    Talia Saada
    Best Vacation ever! I was there for my winter break and never could be happier! There was not ONE rude person! Coming back this April!
  • L
    La Views
    Resort is nice but their sales reps push extremely hard so Americans buy their 50K time- shares. Worse even than car dealers
  • M
    Mike Freider
    Small but luxury. Excellent staff.
  • G
    Ghost Boys
    Given many luxuries and constantly receiving good service from all the staff, who give their all in helping their guests.
  • L
    Leo Carrera
    Molto benne
  • J
    Jose Alberto Alvarez del Carmen
    One of the most beautiful beaches ever! But timeshare is very agresive
  • M
    Marius Greve Hagen
    Veldig fint sted
  • C
    Christopher Matheson
    Here to see the Phish! Love life. This place is comfortable, clean and the staff is fantastic
  • C
    Carmela Dobrusin
    The service is fantastic, the food is delicious, and the resort is overall very relaxing
  • C
    Cheryl Hung
    Great weather and good food. Also well situated for tours.
  • C
    Chris Evatt
    Nice place to visit. Pretty expensive. They are extraordinarily interested in selling "memberships" which are not timeshares but really seem a lot like timeshares.Nice pool. Kinda small. Nice food but not great. Need more shade areas. Holy smokes it was hot.
  • D
    Duane Lewis
    Not too crowded, and they pamper you all day
  • Z
    Zack Zack
    Awesome resort. My wife and I came here for our wedding last week and everything went perfect. Yesenia is a great wedding organizer, she took care of everything which relieved us of any stress. Teo took excellent pictures of us and our guests. Mario and Sergio at the concierge services were quick to adress anything we wanted and helped ensure everything including transportation for our guests went as planned. Filiberto the guy in charge of cleaning our room made our stay wonderful. He would refill our mini-fridge constantly and since we drink lots of water he would stock us with 12 water bottles each time. He would clean the room very thoroughly and was always super nice. He added many additional things being that it was our honeymoon like ribbons, roses, etc. At the bars, Desiderio stood out as the best bartender ever. Best resort and best vacation ever!!
  • J
    James Hawkins
    Luxurious all-inclusive beach resort with great food and warm hospitality.
  • C
    charles wilcocks
    Incredible place, incredible staff. Cant recommend more highly.
  • A
    Adrian Trejo
    Great experience! Great staff! Great location!
  • N
    Nate Proulx
    Great food and drinks. All inclusive includes all food and drinks. The rooms are nice and comfortable.
  • N
    Nina Kristensson
    Nice hotel, not too big, well manicured gardens. Very nice beach.
  • T
    Tere Alanis
    Favulos
  • L
    Laura Spence
    Just drove thru for a pickup but it looked very nice!
  • A
    Andy Coates
    Great resort with friendly staff and fantastic facilities. My only complaint would be that the walkways can be slippy when wet, even when wearing Vibram soled shoes.
  • M
    Mateo Lemus
    It feels like a Dream. Great hospitality service.
  • B
    Benjamin Ingram
    Beautiful resort, top notch service and facilities! We had a lovely ground floor room, king sized bed, well stocked mini fridge and 24/7 room service. Definitely recommend this resort and would come back here again.
  • P
    Pansy Lee
    The staff are the nicest! Foods good.
  • G
    Gerry Blaszyk
    Had a wonderful time .Everybody was very friendly. Just beautiful scenery.
  • E
    elisabetta riccio
    Personale educato e sempre sempre sorridente....indimenticabile
  • D
    Diana Pineda
    The rooms are nice, but the beach area is not. The seats are really old and the smoaking free areas are not respected, so it is quit uncomfortable
  • S
    Sonja Cerra-Gilch
    We were skeptical about vacationing in Mexico but we were pleasantly surprised by Dreams Tulum entertainment and recreation crew. They really made the vacation special and entertaining, especially for our 5 kids who will never forget GUSTAV, MARIO, BRANDO, IVAN and JAVI. These guys were exceptionally talented, charismatic, and friendly. They are the hardest working people we have ever met. While they were all special, Javi was exceptionally friendly and entertaining.
  • D
    Daniel Steingruber
    Best hotel and location EVER!! Had the best holidays with my family! Will come back for sure!!!
  • E
    emiliano conti
    All inclusive nel vero senso della parola!
  • A
    Andrea Gray
    Went here for my honeymoon and all I have to say is WOW The staff was very attentive and helpful, the rooms were cleaned TWICE a day and the room service was prompt and AMAZING. I would definitely be coming back here!
  • L
    Lex Vc
    All was very good but is not as perfect as i wish. But i spent a great time with family and friends
  • S
    Sti Me
    First class service since arriving. Great place to stay and relax.
  • K
    Kris Wagner
    great vplace, solid servicd
  • R
    Roberto Jimenez
    An excellent resort for vacation with family. The services and the staff are excellent too
  • B
    Brittney Butler
    The resort is beautiful the food could be better. The portions are small and lack a bit of flavor
  • B
    Barbara bsafoto
    All inclusive hotel .... Excellent service and installations .... The most beautiful beach ❤ ( only the room service need more options in the menu )
  • B
    Brian Mckeon
    Too many rules that are enforced on only certain people. If you do not know how to speak Spanish be prepared to be treated worse than those who can.
  • L
    Luis Ponce
    It was a delicious pairing dinner. The chefs are amazing.
  • R
    Riccardo Zanconato
    Il resort è fantastico "all inclusive" nel vero senso della parola, nessun ingresso limitato ai vari ristoranti. Anche la cucina italiana è ottima.
  • T
    Tabitha Geiger
    Was a nice place to stay food was good not enough lounge chairs on the beach friendly and great customer service
  • S
    salvador araujo ortega
    Really nice hotel to make a family trip, nice facilites and attention, altough not The best beach to swim as there is too much rocks apart from that i have not so much to complain. Thing to have in mibd that if you are looki g for a place to party or to chill in anyway is The place to be as there are lot of familys with little kids and not that many party people. So with that in mind again its a nice place to come with your family and enjoy fun activities
  • A
    Anjana Mistry
    Despite initial chaos with rooms, a beautiful hotel and super friendly staff
  • C
    Charles Hooks
    Dreams is an OK resort. The pool and beach areas are nice. The food is OK. You can tell they cater to the masses.
  • D
    Daniel López
    Buenos
  • E
    Emily Freas
    So far, so good! This will be a lovely and relaxing vacation.
  • J
    Juan Carlos Ventura Villegas
    lovely beach
  • H
    Hugo Blanco
    Nicely people
  • R
    Richard Booth
    The staff are all the best, service was top notch.
  • F
    Ferchin Valero
    It is accessible, is environmentally, friendly and all are very helpful
  • S
    Sara Hernandez
    Not my favorite
  • D
    Doralina Tichy
    Luxurious. Best service
  • J
    J LaBossiere
    Great resort. Feels secluded yet easy to meet your friends/family. Would definitely return.
  • A
    Allison Yagelski
    Amazing! Clean & friendly
  • G
    Gonzalo Cruz
    Great service
  • M
    Michael Fox-Rabinovitz
    Ok
  • A
    Andre Kazimierski
    Great
  • M
    Mark Tawfik
    Location is okay. Place looks a little dated, but the service was excellent.
  • V
    Victoria Piecha
    This hotel was great. I went for a wedding and it was one of the best vacations I have ever had. The hotel was unique. It was very clean. The room service came by twice a day to check if everything was fine. The beach was very nice. It did have a little area for swimming where there were no rocks but it was gorgeous. The pools were great to and had many activities. Shoutout to the entertainment team! You guys made my stay here so fun. They would get you into doing most activities and they were so fun. Missing my best David. He was so energetic and made my stay one of the best stays of my life. The bar b y the pool was so cool. It was very well run too. Also , they had really good food from the barefoot grill, the buffet, the cafe, and sea side grill. I am defintally looking into coming back as soon as I get the chance. We caught great weather too!
  • O
    Omi Lindsey
    Location is paradise, room is great, food is good, bring/buy mosquito repellant!
  • P
    pierre andreani
    très déçu mauvaises odeurs en fonction du vent pas de plage
  • N
    nick andre
    Friendly staff, great rooms, on the beach. Nothing at all bad to say about this resort!!
  • R
    Raphael Yamanaka
    Very good
  • L
    Leslie Hansen
    Very nice place to stay no issues.
  • N
    Naydu Roberts
    Great place
  • K
    Kevin Curran
    Beautiful location, but let down by the staff, food and drinks.
  • R
    Romain Rémésy
    Parfait. Mais privilégiez le Resto mexicain "El patio" aux autres formes de restauration "international".
  • N
    Northern Tiger
    Beautiful grounds and rooms with very friendly staff and delicious food
  • N
    Nathan Goebel
    Good venue.
  • M
    michael snively
    Great staff. Beautiful view. Not crowded. Great food.
  • W
    William Cutts
    Absolutely loved this place,staff was excellent. Such a beautiful place.6☆☆☆☆☆☆
  • D
    Daniel Trevino
    Relaxing and good people
  • F
    Frank Gerritsen
    Super Resort
  • M
    Megan Urban
    We were here in May for our friends wedding and we had a great time. The bride and groom and all the guests were well taken care of, food was delish and overall everyone had a great time.
  • M
    Michelle Wagner
    Had a wonderful time. The staff was friendly and the resort was spotless. The food was excellent.
  • F
    Felicia Renz
    Beautiful, clean, and great location
  • M
    Michael Lotko
    Fantastic!
  • C
    cole martin
    Decent
  • B
    Barbara Galvan
    Un posto da sogno, camere belle e pulite, personale cortese e spiaggia bellissima.
  • P
    pikniknb
    Great place to relax
  • E
    Eugenia Calvo
    Great place, great time!
  • E
    Elin Eklund
    Simply wonderful!
  • J
    Jim Hofford
    The staff was great
  • D
    DARRIN GUNDERSON
    Nothing better!
  • A
    Angel Sánchez Baldo
    Nice resort to chill!
  • A
    Arvella Collins
    Gorgeous! Food was good.
  • K
    Kjell Wike Pettersen
    Et sted som MÅ oppleves! Med sine uttallige restauranter, barer, endeløse strender og vennlige betjening, er dette et sted som man gjerne vil tilbake til.
  • G
    Gus Ayala
    Cool
  • S
    Steve Robbins
    Awesome time!!!
  • A
    amado herrera
    Nice
  • G
    Gwithyen Silk
    Lovely place to relax and enjoy the Caribbean ocean
  • M
    Michael Lucas
    Great place would like to return.
  • T
    Tommy Nagle
    This place is great.
  • T
    Tanya Duckett
    Loved everything about the place except the food..
  • F
    Filippo Volpini
    Unlimited relax
  • L
    Letts Mendoza
    It a little bit expensive, but what I like the most is the hospitality of the employees
  • N
    Noe Gutierrez
    Ok
  • F
    Frik Bredenkamp
    First time in Mexico and have i to say that we love this place.
  • M
    marco panzeri
    Splendido
  • Z
    Zmanb14
    The drinks never stop, and solid night shows.
  • B
    Benjamin Steger
    Beautiful resort with a great staff and food
  • F
    Fabio Busti
    Good
  • S
    Shawn Lankar
    Great
  • N
    Nick Jones
    Excellent tour
  • M
    Martin Seewald
    The best Hotel in the World!!!!!☺☺☺
  • B
    Ben Birney
    Loved it
  • C
    Camilo Cecena
    Paradise
  • B
    Beth Bankemper
    A+++
  • E
    Eric Geiger
    Great place
  • K
    Kevin Kleifgen
    Amazing everything!!!
  • S
    solomon awuah
    Love the remembrance of the resort
  • A
    aimee graham
    Had the time of my life x
  • C
    Charlie link
    Great service
  • J
    Jamey Rumph
    Went for a time share presentation
  • N
    Nani Gonzalez
    I love
  • S
    SARAH MOSS
    Ab fab