Sandos Cancun Lifestyle Resort

Hotel

Rellenado 825%

Información

	sandos.com
	+52 998 881 2200
	Km 14, Rtno. del Rey Mz53 Lt37-1, Zona Hotelera, 77500 Cancún, Q.R., México
	4.2
	Aprender más -►

Ubicación

Comments 157

U

Uriel Ikus

Luna de miel en Marzo 2017 Excelente experiencia en el Sandos, todo el personal muy amable, servicial y al pendiente de ti. Las instalaciones muy limpias y la comida deliciosa. Las áreas húmedas super relajantes. Muy recomendable!
M

Marcelino Freixas

La HISTORIA del ..... SANDOS CANCUN Hotel . La AMISTAD y el buen SABOR siempre perdura en el TIEMPO Gràcias marcel
J

José Manuel Andrade

Está muy bonito y se come muy rico, pero no es lo que yo esperaba, el Sandos caracol a mi parecer está mucho mejor en varios aspectos y la diferencia en precio es bastante entre uno y otro.
R

Rafael Navarro

Hermoso hotel todo incluido, la gente que trabaja es super amable y atenta a cada necesidad del huésped. La playa es muy hermosa.
R

Rafa Castro

Todo es muy completo, excelente atención y gente muy amable
F

Francisca Marrufo

Excelente nivel de seguridad para el acceso, fui a una cita para ofrecer un descuento para los empleados, todo muy limpio, personal muy amable y educado.
A

alejandro martinez

Muy buena opción
F

Federico Noat

Excelente atención , muy buenas las actividades. Sigan asi
B

Brian Clemente

Excelente hotel! Soy muy feliz cuando vengo al sandos, excelente la recepcion del hotel, de los concerge, de los mozos y sobre todo de los animadores, hacen un trabajo maravilloso y generan un excelente clima día a día!
D

DANIEL PUENTES

Muy buen servicio en el hotel y muy buen vist
A

Aldo Bruschi

Buena playa, buena atención gran categoría. Buena variedad de platos de comida.
D

David Reyes

La comida es muy buena y el servicio delo mejor las habitaciones muy cómodas exelente lugar todo el personal muy amables
V

Vicente Flores

Excelente lugar.
R

Ricardo Mario Genovese

Hermoso lugar
A

Aylin Guerrero Beltrán

Excelente servicio comidaa super buena instalaciones hermosas lo único que faltan son snaks en el area de piscina
J

Javier Trujillo Zavala

SANDOS LUXURY HOTEL RESORT es in hotel de gran lujo, perosobre todo el servicio es un distintivo muy propio; recomendable al 100 %.
R

Roberto Marquez

Todo impecable muy buena atencion
M

MARCO GALEANA

Divino
D

Dorian Solano

Exelente atención por parte de todo el personal en general te hacen sentir literal en tu casa la comida es para paladares exigentes agradezco infinitamente la hospitalidad de todo su personal Martha y Victor muy buenos concierge. La gente del Spa. nos brindó un excelente servicio que agradecimos mucho, Prodria continuar pero me faltaría texto , muy buen hotel
M

Moises1296 Rodríguez

Excelente
A

Argelia Diaz

Excelente trato, comida deliciosa, bebidas creativas, instalaciones modernas y la playa hermosa.
J

Jona Neri

Exelente dia
M

Mariana Villarreal

La excelencia, el confort y la cordialidad de su personal hacen de sSandos Cancun un lugar maravilloso para ir en pareja a descansa que ser mimados. ..limpieza, higiene, gastronomía, playas todo de lujo ..cuidando hasta el más mínimo detalle! Volver sería un placer!
K

Koram Green

Excelente lugar para disfrutar de las playas, cenas riquísimas, principalmente en el seasons, las instalaciones son muy bonitas la ubicación excepcional, todos los servicios de la habitación fueron muy buenos excepto la cama doble.
L

Luis Altamirano

Excelente
N

Nancy Vinez

Increible!! Todos dispuestos a ayudarte para que descanses y te diviertas en tus vacaciones!! Muy cuidada con mi dieta libre de gluten!! Maravillosos todos. La hospitalidad y su buena predisposición totalmente destacables!! Gracias y volveremos. Nancy de Argentina
A

Angel hernandez liberato

Excelente hotel, con muy buen servicio, en una zona muy tranquila y con una de las mejores playas de la zona hotelera.
T

Tomás Bistrain Baeza

Excelente lugar...
J

Javier Barrientos

Es un excelente hotel. Los restaurantes sirven una deliciosa y variada comida. Los trabajadores son muy atentos y serviciales en todos los rincones del hotel. La playa, de lo mejor y las actividades recreativas son divertidas.
M

marco antonio cazarin lopez

Explotan al personal y en consecuencia el servicio es muuuy malo está manejando por extranjeros que no tienen idea de lo que es el respeto al individuo
A

Alejandra Cáceres

Me encantó! El ambiente está padrísimo! Y si eres amante de la buena comida, vas a amar este lugar!! La playa, uff, lindísima e impecable; las camas en la zona de playa son geniales! No menos importante es que tienen un gimnasio muy completo; estoy segura de que no vas a extrañar tu club de ejercicio.
J

Juan Lozoya

Es un hotel ,en lo personal le doy 5 estrellas , todo es buenísimo ,
A

Alejandro Mata

Excelente para miembros ROYAL Elite.
J

javier rosales

Fue un evento maravilloso
V

Víctor Rivera Sánchez

Excelente servicio, el personal de restaurantes y alberca son muy atentos y agradables
D

Daniel Núñez

Cualquier problema en las piscinas, ver a Salvador que es tu salvador y te resuelve todos los problemas
H

Hector Moreno

La ubicación es buena hay transporte público 24 horas la playa hermosa y el hotel excelente la habitación con vista parcial al mar es bueno si.a muy amplia y muy limpia la comida riquisima y el servicio es bueno aunque creo atienden mejor a los extranjeros
R

Ricardo Mena

Soy Uber y en este hotel si respetan las preferencias del transporte que los clientes eligen.
G

Gabriela Roca

Excelente
M

Miguel Garrido

Muy bonito.
J

Javier H.

Buenas habitaciones y excelente servicio
E

Eduardo Arias

Las instalaciones son buenas aunque no les haría mal una remodelada. El servicio es bueno y atento. En general es un buen hotel para descansar.
D

Daniel Basile

Excelente hotel.
G

Guillermo Garcia

Buen Hotel
A

Andres

exelente
A

Agustín Taurizano

Muy buen restaurante, hotel no muy grande pero con excelente servicio en general.
A

Angel Perez

Buen hotel. Excelente locación
C

Carlos mazariegos perez

Exelente servicio
S

Sandra Calderon

Es un hotel de lo mejor, uno de los pocos que e visitado,,, lo aria muchas veces si pudiera,,,, lo tratan como su fuera uno importante, también toda la jente del servicio es demasiado amables, es una maravilla,,,,, gracias,
G

Gustavo J. Martí

Excelente!!
E

Eric de la cruz montero

Muy bonito
J

Jose Luis Jasso

Excelente hotel la atención de sus empleados muy buena platillos y bebidas muy buenas muy recomendable
D

Daniel Cavero Herrera

Excelente experiencia! Un hotel bien cuidado y limpio con diferentes servicios pero principalmente la atención de los trabajadores es lo mejor
G

Grimm Bellamy

Bonito hotel, atencion cortez
M

Martin Aguilar

Me encanto
M

Maximiliano García de la Peña

Un hotel con experiencia de lujo, no el típico hotel de playa. Los restaurantes con mobiliario de primera y sus chefs muy atentos. Si tienes membresía de club vacacional puedes tener acceso a bebidas premium. Son muy cuidadosos con los códigos de vestimenta, así que no verás gente con ropa mojada en los restaurantes y pasillos. No es un hotel para niños. El Spa y el gym muy completos. El único detalle negativo fue que el jacuzzi nunca funcionó. Definitivamente volvería a hospedarme aquí.
R

Rodolfo Lopez

Se ve bonito el hotel.
D

Daniel Otero

E encanto
A

Alvaro Gomez

Excelente hotel
R

Rosa Maria Lopez Llerenas

Hotel de lujo, maravilloso y espacioso
F

federico cichon

exelente en todo. siempre atentos y muy serviciales todooos!!!! fui con una nena de 6 meses y la verdad exelente por donde lo mires. muy muy recomendable
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Árduino Baldini

Hotel de lujo excelente.comidas limpieza .y.muy.buena atención del personal.desde el.primero.hasta.el.último que encontramos .es recomendable
M

mauro ordoñez

Me encanta
V

Viridiana Colmenero

Excelente lugar, excelente atención y deliciosa comida.
G

Genaro De la Cuadra

Los colaboradores son gente muy profesional y con gran disposición.
J

José L Z Borges

Excelente atención, servicio e higiene en las habitaciones. Personal súper amable
F

Francis Blesa Gonzalez

Increibleeee
J

Juan Esparza

Excelente
R

ruben gonzalez

Todo bien hasta que me robaron dinero, fue un abuso que jamas me espere de un hotel de esta categoría, al realizar el reporte, no le dieron la atención que esperaba. Es difícil regresar la confianza y la tranquilidad después de algo así.
G

Grinch Quien

Totalmente VIP
P

Paulina Bacilio

Lindo lugar sus instalaciones y su servicio es de lo mejor
L

lujano23

excelente recepción, comida, atención.
M

Marco Tulio Vazquez Aguillon

Excelente servicio, instalaciones adecuadas para el tamaño del hotel, áreas húmedas excelentes y la comida wow, restaurantes muy buenos, langosta y cortes finos asados en área de albercas *Diario* eso no se ve en cualquier hotel todo incluido. En nombre de mi esposa y el mio Gracias por todo.
J

Jose Baca

Excelente hotel y beneficios
A

arturo diaz

De lujo
R

Rodrigo Barriga

Cada dia mejoran y actualizan sus servicios.
R

Riley Askins

They would not allow us to pay up front. When we arrived from our 8 hour flight, they kept saying our card would not work (we tried 3 different ones, all of which knew we would be out of country. Our credit card does not even have an international block on it). They refused to manually type in our card or take it over the phone from our bank. We then saw a huge wedding party come in. After 2 hours of arguing on the phone on our honeymoon, we were informed from our cab driver they constantly overbook. We expressed our concern to the resort that we HAD NO PLACE TO GO. They would not even call a manager down so we could speak to someone. As soon as we said we would be leaving, they all but tossed our things onto the curb and cut off our bracelets. Completely unprofessional and they left us stranded in Mexico on our honeymoon with no cares at all.
M

Marcus Grady

The location is great and so is the room service. We have only been here one day , but our sheets were dirty and the sink did not drain. Room service took care of everything immediately. The brought us clean sheets and also fixed the clog in the sink. We love the beach the resort so far.
D

Daniel Babin

We got a good deal to go during the off season. Overall we had a fine time at the resort, but it is small compared to the other resorts. The staff was welcoming and very helpful. Food and drinks were good too. The lack of restaurant choice for breakfast was a negative. Oh, and I recommend not doing the presentation put on by management. They will say that the presentation will take about an hour and a half, but they will also eat breakfast with you, show you a room, and then do the presentation. All in all it took us 2.5 hours to get through it all and we felt like we wasted half a day. Plus, I did not like all the probing questions...
D

David MacIntosh

Very nice smallish resort on the beach. The buffet restaurant was excellent and the hibachi restaurant was quite good. The steakhouse was not. Very friendly and helpful staff.
M

Mark Barno

had a great time Sandos was very nice, employees were wonderful, restaurants were good food was good. i would definitely come back. thanks Sandos for a great time!
C

Claudete Nardon

Já foi melhor
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刘冲

酒店总体不错，服务很好，设施能用，但是房间一般，自助餐出奇的难吃。所有的食物都很难吃。总体环境能看出来蛮用心去设计的，活动和表演蛮不错的，但是整体设施保养运营的一般，相比于整体体验，酒店定价略高。
K

Keith Larson

Seems great compared to other all inclusives. Unlimited drinks and beautiful pools and of course the beach. Food is ok, the Seasons restaurant was really disappointing though. Gaijin was fun. Service attitude is usually awesome.
S

Salvador Covarrubias

The staff is incredible. They go above and beyond to serve you right.
A

andre luiz baldinetti

Resort luxuoso, comida e vista maravilhosa, localizado na zona hotelaria de Cancun , tem uma praia muito bonita que só pode ser acessada pelo Resort, ótimo atendimento.
B

Ben Stinnett

Amazing resort on the best section of the beach. The rooms, restaurants, and pools are amazing. I highly recommend choosing Sandos as your resort in Cancun.
D

David Chang

Super chillaxing stay at the hotel. Staffs are super friendly and will definitely stay again as a relaxing trip. The only reason it will keep me away until I get older is this hotel had a lot more older guests that stayed at the hotel.
R

Ralph Ignacio

Been here 2nd of 4 nights. One of our better vacations. Food is awesome. Property is awesome. Awesome staff. Complete review after full vacation.
W

Wojciech Pilecki

Great place to relax. Great Staff. Everybody is doing great job but....... Sandos management did not give their employees tools to provide event better service. Employees have not been provided opportunity to take English courses thus if you do not speak Spanish you will run into chllenging situations. It is ambarassing seeing Staff trying to fulfill your wishes and not being able to do it due to ignorance of corporate office. Also, they will try to talk you to purchase Elite Club membership. If you have money to waste go ahead. I could not make business case out of it no matter how low they went down with the price.
E

Expat MX

My wife and I spent two nights here to celebrate our anniversary and we were both thoroughly impressed with everything. We were given a free upgrade as it was a special occasion which was nice touch and completely unexpected. The food was amazing, the beach was spectacular and the staff were all well trained in customer service The resort is literally on the beach and the beach is huge almost overwhelmingly expansive. There were so many activities that we will be back just to get the full luxury experience.
B

Brandon Salimbene

Great service and food
N

Natalie Macias

Overpriced, bad service, dissapointing. I had a lot of issues on a daily basis. Spent a lot of money and I felt frustrated with the entire experience. Will never stay here again.
J

Jessica Horger

Been coming here for 3 years now. Love it!
T

Tony Sahm

Beautiful resort. Beach access easy and it is a beautiful beach
R

Regina Ivo

Slim evening entertainment outdoors at night. They do have some indoors. Would be nice to have an open bar at the pool area in the evening. Love afternoon live instrument play! Pool beds could use some shade cover.
D

Duc Duong

1) Services 5* 2) Location & Beach 5* 3) Food 4* 4) Facility 3* Awesome pools and hospitalities.... Thanks to all of you guys for making our vacation enjoyable!
D

Dennis Koval

Rooms are nice and drinks were amazing
S

Steve Labus

We enjoyed our stay. Lots of renovations going on. Nice beach front. Food was good at the dinner restaurants, the buffet was average.
C

Chris Baxter

We just stayed 4 nights at the Sandos Cancun as a family. We could not have been happier with the whole package. Total luxury at a very good price. Recommend the Mojitos at the Saint Tropez restaurant in particular....! The Cacun beach must be one of the top five in the world and the Sandos hotel is perfect for people who want something more personal than the huge factory constructions that exist elsewhere on the strip...
J

JUDITH THOMPSON

My stay at Sandos Cancun was pleasant we were greeted at the front desk with champaign and roses. I enjoyed the atmosphere of this location and the hospitality of the staff they were always pleasant, greeting you, and willing to resolve any issue that you have. Room service came morning and night to turn the sheets down with chocolates and an activity list I thought was really nice how they pay attention to details to make your stay special. I especially enjoy the St Trop restaurant and omg the mojitos onpoint! There was a variety of resturant and the food is good. I also loved the pool and breath taking beaches...overall the experience was great I would visit one of their hotel again
A

Al Tucker

Great location, terrific poolside/beachside dining, comfortable rooms and a lot of varied daily activities. Staff was welcoming and friendly.
B

Balazs Kocsis

The hotel location is really good, it is on the best part of the beach but if someone would like to enjoy nightlife this hotel is outside of a walkable distance from plazas and discos. Rooms are really good and well equipped and the staff is really nice.
M

Miriam Ramirez

Great hotel and sercive. Some areas of the hotel could benefit from a remodeling. Staff is great and friendly. Food is amazing. Beach is nice.
M

Michael Reilly

We went to Sandos for a scuba diving lesson and immediately talked about booking there for our next vacation! The pool was immaculate, with the perfect height to create an unbeatable view of the gulf! We also highly recommend scuba with aquaworld. Their staff is so helpful; they made first timers like us feel like pros! (I included the aquaworld staff in this because they are stationed at the resort and did our training session right there in Sandos pool)
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李浩

we arrived In the place really pleasant and you feel You being welcomed. But after you check in, everything suddenly changed. The room service takes hours to come to your room. Every single dinner we feel like being discriminated. The hostess Beatriz just horoble, she was keeping tell the lies unless you question her. It just out of luck. Every night no matter which restranurant we went. She is like evil followed us. We have been nice and polite to her, but she think we are easy to get over us. Otherwise good luck to get seat or a dinner. We also met couple of other guest at the hotel. He said the same thing to us, he also had issue with one of the maneuver. We have really bad experience in this hotel, never will go back and definitely not recommend.
C

Crystel Sandos

The staff was incredible, food delicious, and the resort just beautiful. This would have been a 5+ but the last night we were there the penthouse had a party that rocked the hotel until after 2:30pm. The night manager said he could do nothing about the noise and they would be done around 2:30am. REALLY?? Poor management in my opinion but the rest of of our vacation there was so awesome, we took it away as an overall good experience. We would recommend it again.
S

Shirley Gold

Infelizmente nós deram o quarto 407, que tem um barulho vindo de um gerador ou algo similar , que se escuta mesmo de janelas fechadas . Pedimos para trocar várias vezes, e após duas noites dizem que vão trocar . Infelizmente não são todos os recepcionistas que se colocam no lugar do turista procurando atender da melhor maneira possível. Fazendo um pós venda de acordo com a categoria do Hotel.
L

Lucas Fernandes Bernardino

Muito bom
S

Sloan Allen

The location of right on crystal clear blue waters is incredible. Very helpful and friendly staff. Awesome drinks and plenty of options for food. I only wish we were able to have more time here because i dont want to leave. The bed is comfortable and they have options for different pillows. Comfortable temperature and the shower steams up nicely. Very clean place to stay. Very glad we picked here.
M

Matt Mondelli

Great resort. No rush easy living.
J

Jay Kim

Very friendly. Excellent foods and service.
S

Saúl Valle

(Traducido por Google) Gran servicio. Las grandes personas de comida muy amable
M

Matt Reilly

Little pushy on the extras they try to see you but otherwise great
J

jesse snyder

Great service and clean place! All inclusive is awesome!
P

Pierre Carbonneau

Côté services excellent , bouffe et repas à la carte excellent , plage très belle et propre . Cha,bre très propre belle vue , beaucoup de petites attentions aux clients ils sont à notre merci pour nous rendre heureux.
D

Delta Transfers

Beautiful luxury facilites, excellent service, great beach, food and drinks are outstanding. Delta Transfers takes you there
G

google user

one of are favorite vacation spots! My wife and I had a great time at Sandos Resort. Every one enjoyed our stay. The staff was so polite and helpful. They went out of their way to make sure we were all having a great time! And we truly did have a wonderful experience. If I go back to Cancun I would stay here, and would recommend to friends.will start with the positive. The rooms were very nice, spacious and had great views. The beach is pretty nice as well. They do a good job of keeping it clean. The staff is very friendly and seem like good people. The spa is simply amazing and I have many upper class spas to compare this place to and Sandos spa stands above. The WiFi was pretty fast as well.
J

Jeff Mecham

Definitely avoid this place. Was there for a week long conference and the food was universally approaching, if not always, terrible. Only upside was that I never got sick. Never filled the room fridge without a request. Hot water took ten minutes to get warm in the shower. Pool bartenders and servers were unfriendly and rude
L

Luiz de Albuquerque Braga

Hotel fantástico, fica super bem localizado. atendimento impecável, me senti como um rei. super recomendo.
P

patricia ibrahim

Everything was perfect
M

Michael Zack

Unbelievable service and resort
A

Aradhana Bhagaloo

The best experience
J

jeanette jones

Sandos is a very nice resort with very warm and friendly customer service. Food and service is excellent. They bend over backwards to accommodate you. The rooms are not as fancy as the moon palace or one of the really high end resorts, but they are very clean and comfortable. The staff there really enjoys their job and truly want you to have a great experience. Will definitely go back
G

Gene Taylor

Incredible and relaxing vacation!! Treated like royalty!!
K

Karmel Davis

The best service.
A

Aaron Offringa

Nice rooms, good drinks, cant complain.
M

MERRITT ISLAND WOODWERX LLC

nice amenties
J

James Ho

Clean, and the service is very good.
W

Wei Li

Room was clean, Buffet was delicious especially the pork taco. Staff was super friendly. It was a great experience.
L

Luis Felipe Berchielli

Quarto impecável, limpeza excelente. Alimentação razoável.
J

Jimmy Kruszynski

Good service
K

Karla Sánchez Aldana

Such a great resort for weddings!!
J

Jéssyca Soares

Hotel expetacular. Atendimento ao cliente perfeito. fomos recpcionados com champagne e toalha molhada para diminuir o calor. quarto sempre limpo, comidas fartas e deliciosas. estrutura incrivel. com certeza indico.
K

KOSTIANTYN Kudriavtsev

Good location and cuisine, but building and furniture require renonovation
L

luciano lobato

sandos cancun !!!better that you home
Z

Zhiyi Wu

Have our honeymoon here, get special dinner and very good service!
D

Diana Elliott

Nice rooms, not a lot to do on site entertainment wise.
A

Ashley Ramos

Awesome vacation!!staff was so nice,rooms were clean i will be back soon
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이호준

신혼여행지 ㅋㅋㅋ
K

Kevin Lee

Very nice resort. Food is amazing
E

Enrique Zainos

Very nice place to stay and enjoy the beach and resort
N

Naveet Johal

best vacation ever food,location,staff the best will defiantly go back there
R

Rain Zhang

Very noce
A

Amanda Teca

(Traducido por Google) Maravilloso! Voltaire mil veces
V

vishaal veerula

Great hotel. Small but quaint. Get the suite def worth it!!!!
A

Anesh Singh

Awsome service
J

Jackie Su

very satisfied
R

Richard Willemin

Fantastic staff and a great experience
A

Antionetta Marbley

This place is perfect.
K

Kenny Owens

Greatest vacation ever.
A

Austin Nelson

Amazing
J

Jose Carlos Rodriguez

More than excellent
J

Jason Hands

Awesome
J

Josh R

Incredible!
L

Lori Schumacher

I recommend
F

Frankie K

Excellent!

Sandos Cancun Lifestyle Resort

Sandos Cancun Lifestyle Resort

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