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Ocean Coral & Turquesa, Carretera Cancún - Playa del Carmen, Lotes 1-5, S.M. 12, Mza. 5, 77580 Puerto Morelos, QROO, México, Complejo hotelero | Ciudad de México
Benito Juárez

Ocean Coral & Turquesa

Hotel

Rellenado 2080%


Información

oceanhotels.net
+52 998 287 2100
Carretera Cancún - Playa del Carmen, Lotes 1-5, S.M. 12, Mza. 5, 77580 Puerto Morelos, QROO, México
4.2
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Comments 408

  • Z
    zunnet ek
    Es un excelente hotel con playa privada tiene gran variedad de restaurantes y bares, de igual manera cuenta con distintas actividades y entretenimiento. 4 Piscinas al aire libre. Cuenta con club infantil gratuito tambien hay servicio de cuidado de niños en la habitación este es con cargo aparte (niños entre 4-12 años). Wifi gratuito.
  • A
    Alondra Jaidi de Nova
    Excelente atención e instalaciones. Limpieza en las habitaciones, restaurantes, alberca y playa. El único "inconveniente" con el que me encontré es que había algo de sargazo en la playa; pero creo que es un fenómeno natural, por alguna razón generalizado en esta época en el Caribe; sin embargo, aún así se disfruta la tranquilidad y temperatura del agua. La atención en los bares es muy buena y para personas como yo que no tomamos alcohol la barra de jugos naturales está genial.
  • A
    Alonso Blomkvist
    excelente servicio, buenas instalaciones, precio razonable. gente amable. falta mejorar el menú de los servicios de comida, mucha sabe a recalentado
  • A
    Angelica Serrano
    Es un excelente hotel, sus restaurantes sob exquisitos y hay una super amabilidad
  • P
    Pablo Vargas
    Todo excelente muy recomendable
  • V
    Victor Manuel Guerreros Quispe
    Todo muy bueno, la atención ,la comida ,las bebidas y los tragos ,todo de primera.
  • A
    aura diego
    Les doy 2 estrellas por las siguientes razones: 1.-No se daban abasto en los restaurantes con el personal, tardaban en asignar mesa, no tomaban orden de bebidas y el área de bufette demasiado pequeña para todo el hospedaje. 2.- Hacen distinción entre los huéspedes (Nos invitaron a retirarnos de un área de camastros de la playa que porque era área para clientes privilege, teníamos a una bebé dormida ahí y cabe recalcar que no había ningúno de esos clientes privilege. La playa estaba vacía eran las 8:30 am. En resumidas cuentas, no lo recomendaria a nadie.
  • M
    Mario Alberto Valverde Díaz
    Todo muy bien, lo recomiendo.
  • R
    Rockin Brides leal
    Tuvimos el placer de organizar la boda de nuestros novios en conjunto con los coordinadores del hotel, Hermoso lugar, el equipo super profesional y atento, nos apoyaron el todo momento, la comida deliciosa, instalaciones muy bien cuidadas y la boda todo un exito.
  • Y
    Ya0 4Eva
    Muy buen servicio la comida es muy buena solo q el menu del restaurante route 66 despues de las 11 es muy limitado solo pizzas hamburguesas nuggets y papas a la francesa
  • J
    Juan Roberto Cortés Cortés
    Las locaciones son de un lujo adecuado, la comida muy completa además de la calidad que se espera, vale la pena pagar un poco más por el paquete Privilegie ya que te da acesso a un mejor servicio y amenidades más completas
  • A
    Adriana Martinez
    Me gusto en general casi todo, la comida...... La verdad, le falta un poco de variedad y sabor, pero se deja comer. Lo q si me molesto, fue en club Kids, mala atención a los niños, no por descuido, x actitud!!!!! Q mal yo trabajo con niños y me molesto lo q viví allí!!!! En general, los cuartos .....Mmmmmmm ricos!!!!!!! Y todas las áreas hermosas!!!!!
  • G
    Gustavo Rossi
    Lugar maravilloso, con mucha gente muy gentil y servicial. Es un excelente. Gracias por tanto amor expresado
  • P
    Pedro Ramon Gonzalez
    Excelente servicio y atención de primera muy buenas instalaciones, lástima que fueron días lluviosos por eso pensamos regresar el mismo grupo para disfrutarlo más.
  • M
    Miguel Ceballos
    Muy buen lugar para hospedarse, muy amable los trabajadores de acá, las habitaciones son muy cómodas y tienen cualquier tipo de gusto incluyendo aire acondicionado todo el día, servicio muy bueno, una experiencia muy increíble
  • P
    Patricia Sansores
    La comida del mar malisima
  • J
    Jose Maria De Prada Silva
    No voy a pararme en detallar el por qué de mi valoración, solo diré que por el precio pagado, el servicio recibido ha sido pésimo, solo se salva de mi valoración una persona, Yordan recepcionista del turno de noche durante nuestra estancia, del 5 al 12 de julio de 2017, solamente te tratan bien si eres estadounidense y vas siempre con un fajo de dolares para dar proina, si no, el trato es penoso, las instalaciones antiguas, no funcionan los ascensores, repito si no das propinas hasta tienes que subir las maletas hasta el cuarto piso sin ascensor como en mi caso. En definitiva no recomendaría este hotel por nada del mundo. Debo decior que he hecho viajes de Cooperación Internacional a varios paises de centroamérica y sudamérica, en hoteles con muuuuuchas peores instalaciones, y jamás me he quejado no soy exigente, pero si pago por algo, espero el servicio contratado. Es la primera vez que realizo una valoración, y siento que haya tenido que ser negativa, pero espero que la gente , al menos sepa donde se mete si decide ir allá. Y también espero que todos los que vayais, disfruteis y que tengais otra experiencia.
  • L
    LUIS HURTADO
    Excelente hotel todo incluído No se lo pierdan
  • S
    SEEM TULUM
    Excelente servicio, comodas instalaciones y buen ambiente
  • A
    Amelia Morillo-Velarde
    No me ha gustado.No volveré. Estamos en una habitación cuarto piso sin ascensor y no me parece normal.La playa no puede ser peor.No.lo recomiendo a nadie salvo por los restaurantes que están muy bien y el personal muy amable.
  • A
    Andrés Sánchez Durán
    Personal muy atento y profesional, la comida excelente. El único pero es la cantidad de sargazo en la playa, y pese a que el personal lo retira, es muy abundante y obviamente, poca cosa puede hacer el hotel.
  • F
    Flor Calcaneo Cobos
    Todo increíble solo la cuestión de la reposición de jabones, por lo demás comida, bebida y servicio todo muy bien. Sólo hay que comprender los conceptos de los restaurantes. Por lo demás es excelente todos muy amables y sonrientes. La boutique también tiene muy buen servicio.
  • P
    Pilar Rojas
    La mayoria de excelencia exepto por la antwncio cuando llegamos un tipo que tiene la cara morena con manchas blancas fue un poco payaso y nos dio la habitacion hasta las tres como debe de ser pero le comentamos que yo me sentia mal, me dolia la cabeza y aun asi no quixo hacer nada por nosotros.
  • J
    jose hidalgo
    Super bien exelente 100% recomendable
  • E
    Eduardo Arceo
    Las habitaciones son cómodas y bien cuidadas. Tiene 4 piscinas y una buena variedad de restaurantes.
  • A
    Alan Valadez
    Excelente lugar para descansar, tengo niñas pequeñas y fue grato saber que existen espacios especial para ellas, la comida excel
  • M
    Mayra Cruz
    Me parece bonito el lugar solo que el servicio
  • A
    Agustin Vidal
    Habitaciones NO acordes con la categoría Aire acondicionado con problemas ( tuvimos que cambiar 3 veces de habitación) Eramos de categoría privilege pero eso solo sirve para pagar mas ! No lo recomiendo
  • R
    Ricardo Dominguez
    El mejor hotel que he visitado, buena atención, buena comida y excelentes instalaciones. Solo hubo un detalle con el mesero que está en la noche de la ruta 66. Muy mala atención todos los días atendía igual.
  • O
    Oswaldo Rizo
    Estoy en provilege, el servicio es mejor, porque dan cerveza en bote Heineken, desayunar a la carta, comida y cena, toallas sin tarjeta, y vinos de los mejores, don julio, herradura, absolut, appleton. Etc. Pero es un poco más caro, 1700 por persona el día. MXN
  • A
    Alejandra Fontes
    Excelente atención desde que nos reciben. Muy rica comida, muy buenas instalaciones
  • M
    Monica Alba Cruz
    Es tranquilo, muy buen servicio y atencion, super limpio, solo en el club de niños la señorita es nada atenta y de actitud despota.
  • J
    Juan Carlos Giraldo Zuluaga
    Personas del hotel muy amables, comidas muy buenas, instalaciones excelentes. De pronto mejorar en actividades recreativas y diversión nocturna.
  • K
    Katha Morales
    Un lugar maravilloso , el personal muy amable .Claramente volveremos. Darle las gracias a Walter que nos atendía en el Ruta 66 , muy amable , simpatico ,excelente persona .Tambien a Jesús de recepción , que hace una excelente tarea a Roberto que atiende en el bufet y a don Ricardo Valdes (manager del bufet ) .Muchas gracias!! Cariños desde Chile.
  • F
    Francisco Chan Pinto
    Instalaciones muy limpias y personal muy amable, variedad en comida y diversiones para todo tipo de gustos y edades
  • C
    Carlos Lopez Vargas
    Los cuartos y las instalaciones muy bien. La atencion de algunos empleados es mala sobre todo en la noche.
  • A
    Axel de la Torre
    ¡Excelente hotel para bodas en la playa! aunque algo viejas las instalaciones.
  • M
    marcos ortega chavez
    Muy buenas atenciones de todos en general la vdd muy amables todos .rica comida y muy buen ambiente
  • A
    Arturo De La Cruz
    Excelentes instalaciones y atención del personal brillante, lo malo es la playa no es tan bonita, pero estoy super relajado
  • C
    Carlos Ortiz
    Muy recomendable
  • K
    keila nguyen
    muy buen complejo muy limpio y nuevo debe mejorar el ambiente es muy aburrido y los meseros son mal humorados ...
  • C
    Cinthya Begazo
    Lindo lugar!
  • R
    Rosy Molina
    Con Privilegie service dan muy buena atención en el hotel, te asignan mayordomo personal y beneficios exclusivos como un restaurante de tapas, servicio nocturno a la habitación sin cargo extra las 24 hrs, habitación con Tina y regadera en el balcón, entre otras cosas.
  • R
    Rodrigo b.c
    Comida MUY buena
  • R
    rubi natalia santos
    Excelentes instalaciones....me encanto..!!
  • J
    Jose De La Cruz
    Muy inaccesible
  • A
    Angel Perez
    El lugar más pascívico y tranquilo de la Riviera Maya. Playas excelentes
  • L
    Leo Rivero
    Excelente para descanzar y pasarla super.
  • N
    Nary Nabyl Herrera Patron
    Todo muy bonito, la comida es deliciosa, hay varios restaurantes y la atención a los huéspedes privilege es excelente
  • B
    Brenda Magos
    La ubicación esta muy bien, la atención y servicios son excelentes, tiene mucha variedad en restaurantes y actividades diarias para todos
  • K
    Karina Araujo
    Muy buenos los alimentos y el servicio excelente. Gracias.
  • I
    Ing. V. Guillermo Corona Gil
    De 0 estrellas, no servía nada, no sirven los elevadores en todo el hotel, la playa es muy chiquita, el agua de la habitación huele a aguas negras y no son capaces de ofrecer una solución, te dicen que no pueden hacer nada y cuando presionas, sólo te ofrecen una habitación SOLO PARA BAÑARTE que está del otro lado del hotel aproximadamente a 2 km, el vino de muy mala calidad, y la comida apenas si es comible con excepción del restaurant japonés, la mesera del poolbar nefasta, se molesta cuando le dices que no que te llevo no era lo que te pediste y deja de atenderte, eso pasó el primer día y los demás simplemente nos volteaba la cara y no atendía
  • C
    Cristian Barragán
    Excelente trato, comida, bebidas y show, bastante agradable mi estadía aquí.
  • M
    MAURICIO MALDONADO GUTIERREZ
    Es un excelente hote muy comodo todo esta cerca
  • Y
    Yenny Rebeca Aguilar
    2da vez q vengo... me gusta !!
  • Y
    Yuridia Marban
    me encanto gracias
  • A
    Adrian Reyes
    Servicio exelente
  • M
    Maria Antonia San Martin Bautista
    Porque esta cerca de cancun a 20 min. Del Aereopuerto internacional de cancun
  • J
    Jhonatan Alegria
    Un hotel muy completo todos los servicios me encanta
  • H
    Hugo Bautista
    El hotel bien a el personal le falta chispa el mar pesimo mucha alga y no hay quien la quite desayuno mal
  • R
    Rigel Traconis
    Excelente lugar y trato del personal, recomiendo café mikes
  • J
    Juan Carlos
    Buen servicio.
  • N
    Natalia Rivera
    Comida muy rica un lugar tranquilo para vacacionar playa limpia albercas excelentes todo muy completo
  • E
    Eduardo Alejandro Villarreal Montero
    Excelente recomendación para pasar unos días con la familia o en pareja. La comida es variada y excelente, tiene lo adecuado para cuando realiza comidas temáticas. Sus restaurantes exclusivos tienen menús variados, y adecuados al tipo de tema que tratan. Puntos a mejorar: Más meseros, puesto que no se dan abasto a tanta demanda, tanto en la bebida como en comida. Más variedad y animación en las piscinas. El club para niños requiere más mantenimiento. Las habitaciones ya requieren un cambio visual en colores.
  • H
    Hugo eduardo Guevara rosas
    Bonito Lugar pero le falta divercion nocturna
  • P
    Paola Baez
    Buen servicio, variedad de entrerenimiento, apto para todas las edades.
  • E
    Emir Martinez Amaya
    Habitaciones Buenas, servicio de comida deja que desear, servicio regular (me seres Buenos y malos), playa deja mucho que desear
  • F
    Francisco Vaquera
    Me gustó muy atentos, instalaciones en buen estado, playa cerquisima y habitaciones super comodas... Lleno de restaurantes y bares para disfrutar y descansar..
  • H
    Hector Juarez
    Excelente servicio
  • G
    Gelmy Pacheco
    Um muy bonito lugar, acogedor y riquisima comida.
  • C
    Cristina Reuniones Sexy
    Buena atención, y la animación un 10
  • O
    Oswaldo Martinez
    Que hotel! El trato, lugar, comida, bebida, actividades, internet gratis, tiene todo y con la oportunidad de conocer a personas de muchos paises :) si piensas salir, elige este hotel
  • R
    Reyna Rojas
    Uno que otro detalle no me gusto en cuanto al personal mis respetos atención de primera
  • G
    Gabriela Alonso
    Excelentes instalaciones, personal amable, comida rica y suficiente, muy buen servicio y precios
  • W
    wilson arenas jaramillo
    Un excelente lugar para hacer Tour y descansar a plenitud
  • E
    Enrique Rios Segura
    La atención es buena, y el lugar es maravilloso. Un gran all inclusive
  • L
    LIZ V
    Muy buen hotel
  • G
    gilberto mancilla
    Acogedor
  • J
    Jesud Villa
    Excelente
  • S
    Sulein Castillo
    La atención del personal deja que desear hay mucha descriminacion entre el turismo nacional y extranjero.
  • E
    Estefania Coello
    El hotel tiene vistas y una playa hermosa, pero tiene ascensores por reparar, estuvimos en una habitación con vista al mar y fue hermoso, los restaurantes Buffet y de especialidad faltó tiempo para probar todos, si volvería.
  • A
    Arturo Benitez
    Muy bonito Hotel y muy buenas albercas, habitaciones amplias y muy bonitas, y con bañera, tiene varios restaurantes aunque no tienen gran variedad de comida ( desayuno y comida ) a mi parecer, excepto en las cenas que están bastante bien, muy buena la atención de las personas. La playa es bonita aunque no la mejor considerando que es caribe me decepcionó un poco Lo que no me agradó tanto es su ubicación, está algo escondido e inaccesible si no llegas en auto, no hay cosas cerca si quieres salir a caminar
  • A
    Alfonso Reyes
    Buen lugar relajarse buena comida sobre todo buen servicio
  • C
    Ciro Vazquez
    Es muy bonito el lugar, sobre todos x que estas frente a los arrecifes
  • K
    Karen Hernandez
    En general está bien, las habitaciones no huelen a humedad,la cama y las sábanas son cómodas, la atención del servicio es buena, la cafetería es excelente, pero la comida en los restaurantes del hotel es horrible.
  • M
    Maria Dolores Sanchez
    Excelente atencion de todos los empleados
  • A
    Alvaro Lopez Gomez
    El mejor lgar para vacacionar
  • E
    Eric Castro
    Mal servicio y mala calidad de la comida, cero atención del personal en general, salvo uno o dos que son amables
  • N
    Nigel Gamboa
    Se nota la diferenciación entre México y EUA
  • A
    Anthony Carson
    Esta bien pro ellos no conoce todos Los servicios
  • M
    marcela ramirez
    Un lugar de ensueños!!! Maravilloso y la atención excelente!!
  • M
    Mario Gabriel Fedrizzi
    Excelente atención, te venden lo que realmente es! Yo volveré.
  • L
    Laura Padilla Patón
    Las instalaciones y l servicio Perfecto, quiza quita la única pega sq la barra de la piscina cierra demasiado pronto. Si volvemos a Riviera maya es una muy buena opcion la de volver a quedarnos aquí.
  • G
    Gladys Rivera
    Mi esposo y yo estuvimos una semana disfrutando de este hermoso lugar, las atenciones de todos los empleados, su presentacion personal, la amabilidad ,limpieza, los shows espectaculares . me senti muy contenta y recomiendo este hermoso RESORT. Desde la llegada hasta la salida fue un lujo de atenciones .muchas gracias a todos sus empleados.
  • L
    Loreley Monterrubio
    Es un hotel muy bonito, con buen servicio y buena comida. Esta ubicado a 15 min del aeropuerto de cancun. La playa está tranquila pero no están linda como la de cancun
  • C
    Carlos Cobá
    La entrada es por crococun al final esta el hotel
  • T
    Teresa Herrera
    Muy buen lugar para divertirce y descansar
  • E
    Edwuard Elric
    Excelente lugar para pasar tus vacaciones, comida deliciosa
  • L
    luis cabrera
    Muy buen lugar con mucho espacio
  • A
    Alfonso Dominguez
    La comida es buena, ampleados amables
  • A
    Ada Suarez
    Muy desordenado, luego nos cambiaron la habitación para un lugar muy incómodo
  • E
    Evelin Díaz
    Hotel muy bonito, con un buen servicio
  • V
    Vic Pon
    Muy buenoservicio de meseros es malo
  • G
    Guillermo Procel
    Muy bonito lugar bonita playa y ricos restaurante
  • L
    Lizbethlbsa Lugo
    Buena Atención, Habitaciones limpias.
  • E
    Edgar Israel Tamayo Silva
    Excelente lugar para vacacionar, la habitación que nos asignaron fue la 6106 de tipo privilege todo un confort para descansar, la comida, deliciosa, en cuanto a la atención, todo el personal fue muy amable y servicial, ya es la 4ta vez que los visitó y volveré pronto
  • A
    Adriana Estela Zarazua Vazquez
    Ademas de hermoso, excelente servicio
  • E
    Esau Aviña
    La infraestructura muy buena, comida deliciosa y el servicio amigable
  • M
    Mario Alberto Cervantes
    Lugar muy confortable y cuidan de la naturaleza endémica.
  • J
    Julio Profe
    Muy bien
  • G
    german martinez
    Muy lejos de todo y,las excursiones son demasiado caras
  • J
    juan carlos rusky
    Good place in riviera
  • M
    Marissa Alfaro
    Habitaciones bonitas la comida buena y el trato del personal excelente
  • R
    Roberto Asis Lopez puerto
    Excelente hotel y atención
  • M
    Marco RD
    Bueno, les falta mantenimiento en las albercas e instalaciones, bonitas las habitaciones, mala cálida de TV, el servicio de comida buffete buena, en temporada alta no se dan abasto con su personal, equipo de animacion muy apatico y aburrido. Me pareci un poco mas que regular tirandole a bueno, lo que si recomiendo son su cantidad de albercas y teen area.
  • N
    Nathie Alfaro
    Muy buenas habitaciones, comida deliciosa, playa y piscinas muy buenas
  • J
    Julio Centurion
    Las instalaciones son muy buenas, pero desgraciadamente el personal del hotel hacen de menos a las personas mexicanas
  • E
    Eyder Hadad
    Excelente hotel súper recomendable
  • V
    Virginia Carolina Frayde Domínguez
    hola, con todos los comentarios que ya lei, sobre este hotel y la preferencia sobre los extrangeros....y q no puedes consumir nada despues del check out! me estoy arrepintiendo de ir!!! :(
  • J
    Jose Maria Acastello
    El major comparado con toros familiares
  • S
    Shobo Arceo
    Escasa variedad en la preparación de bebidas, mayor selección sería una fantástica idea así como la promoción de las mismas La calidad del cuerpo de servicio fue impecable. Debido a las reparaciones en acceso a ciertas partes del hotel de vieron afectadas por las largas distancias
  • A
    armando ulloa
    Bien
  • M
    Mauricio Sierra
    Perfecto !
  • D
    Diana Heredia Ramírez
    El hotel siempre cubre mis expectativas de calidad y servicio. Muy buenas mis vacaciones.
  • F
    francisco serrano hernandez
    Lo mejor de lo mejor, super recomendable, la atención es mas que buena.
  • J
    Joaquín Betancourt Luna
    El hotel es muy bonito pero habían malos olores en la habitación y la recepción tardó un día en cambiarme de lugar
  • N
    Noemi Mejia
    Todo lo que necesitas para unas vacaciones de relajación...
  • G
    Gabriel Salas
    Excelente hotel, la comida es deliciosa en todos los restaurantes, festejaron el cumpleaños de mi hija en el Daisy Club, con pastel, piñata, juegos y recuerdos sin cargo extra. La atención del personal fue muy buena.
  • J
    Jorgelina Pagano
    Por sus instalaciones y atencion del personal en general
  • S
    SERGIO HUAZO
    Excelente
  • X
    Ximena Esses
    Tuve oportunidad de Hospedarme del 12 al 20 de Diciembre del 2015 y sin lugar a dudas fue una de las mejores experiencias la atención maravillosa los alimentos increíbles y tanto Balam como Roman del área de Restaurantes son personas maravillosas sin lugar a dudas pienso volver hermoso hotel!!! Y vistas insuperables
  • D
    Dante Aguilar
    Relajante y muy hermoso
  • C
    Christian Cupul
    Bueno
  • R
    Robert Junco Perera
    Super el hotel
  • J
    Jair Alejandro Valenzuela
    Excelente
  • B
    Brad Richardson
    Comida es muy buena
  • T
    thebigman RG
    Vale la pena ir. Si quieres alejarte de tu rutina diaria. Este hotel cuenta con cena de shushi que es un espectáculo bueno
  • G
    GUSTAVO GAGLIARDO BORGNA
    Magnífica Playa y Hotel
  • N
    nayeli belmont
    Muy buenas instalaciones, al igual que la comida y las piscinas
  • A
    Alberto Cepeda asesor inmobiliario
    Excelente en todo
  • A
    Azael
    Excelente! Relax!!
  • J
    jose angel cortes rosas
    Muy buen ambiente, muy pequeño el bufete pero las habitaciones amplias.
  • A
    Armando Geded Llaguno
    Excelente servicio
  • C
    Carolina Herrera
    Muy buen hotel, muy bonito, la atención es muy buena por los de la piscina; lo único malo es que hacen mucha preferencia por los extranjeros y los atienden mejor a ellos que a los nacionales y la comida del buffet no es tan buena, los desayunos son excelentes pero todos los días es casi siempre lo mismo, por los demás muy bueno y bonito.
  • L
    Luis Sánchez
    No laban las cosas y nos la dieron sucias y aparecen cucharachas pero lo demas bien
  • J
    jorge uvaldo galaviz aguilar
    Excelente lugar para vacaciones
  • E
    Eucario Burgos
    Ex el ente relación calidad precio la cómoda con buen sabor
  • R
    Rudy Gonzalez
    Alcohol adulterado
  • M
    Marc Gil
    Todo es genil en este hotel. Habitaciones, personal, eventos, piscinas... Recomendado 100%
  • Y
    Yessica Caamal
    El mejor
  • B
    Benito Perez
    Precioso lugar para las vacaciones
  • O
    Oscar Beall Arras
    Excelente lugar, muy buena comida, buenas bebidas excelente ambiente, altamente recomendable.
  • A
    Ana Gabriela Barranco González
    Muy mal servicio de restaurante.
  • R
    RAMON RIVERA
    Excelente vista del hotel.
  • J
    Jesús Alberto Tzuc Albornoz
    Las instalaciones están muy bien, pero el servicio dejó mucho que desear
  • J
    Josué Montiel Becerril
    Excelente servicios y atención. Vacaciones de lujo!!
  • F
    felipe Parra O
    Buen servicio de comida
  • M
    María Teresa González
    El servicio, la habitación, la atención, son increibles.
  • A
    Aaron Salas
    Buenas instalaciones, buena comida, buen «staff».
  • X
    Xiomara Arguello
    Los restaurantes y el area de las piscinas son geniales, las habitaciones requieren mantenimiento y una remodelación urgente, lucen descuidadas, oscuras y poco limpias
  • D
    Dimitri Montero
    Excelente. Disposición de habitaciones y albercas. La comida deliciosa y el ambiente muy agradable
  • T
    Tito Augusto Lopez Hernandez
    Excelente
  • S
    Susana Garcia Flores
    hola me encanto el hotel estuve acompañada de mi marido la habitación muy bien comidas excelentes y sobre todo la comida italiana en terraza que nos atendió Víctor y en el área de playa juanito muy bien atendidos y vuelvo a regresar 100% recomendable
  • D
    Daniel Gcanton
    Excelente
  • E
    Edu Tocci
    Un excelente lugar para vacacionar. Variedad de comidas y actividades, mas destacada atención. Verdaderamente recomendable.
  • I
    Iván Flores
    Pésimo servicio, vacacioné en puente patrio y el servicio de Pool bar es pésimo, dando prioridad a los huéspedes extranjeros por encima de los nacionales aun así hayan llegado antes que otras personas. El servicio de de recepción es ineficiente dado que me tuvieron esperando 1 hora para asignarme dos habitaciones, y lo peor de todo, he estado en otros hoteles y te permiten quedarte hasta horas después del "check out" en éste hotel tuve la mala fortuna de encontrarme una señorita en el restaurante bufete la cual me dijo cuando me serví un helado: "¿Ya hizo check out?, porque no puede consumir nada después de esta hora o se le cobrará un extra". Esto se me ha hecho de muy mal gusto por parte del servicio del hotel y por respuesta del personal de servicio, en mi opinión, no recomiendo esta cadena de hoteles.
  • S
    Steven Marsden
    Bueno
  • J
    Jair Cisneros
    Esta excelente el Hotel
  • D
    damiruz
    Me encantó
  • M
    melissa zegarra
    Muy bueno, bonito y muy amable la atencion que recibi love it!!!!
  • S
    Saul Morales
    Sin palabras un paraíso
  • B
    Briz Castro
    Muy bonito y muy agradable estancia
  • N
    nicte ha arceo ramirez
    Me encanta
  • S
    Sinuhe Alejandre Vargas
    Super buen hotel, muy bonito
  • J
    jacob pacheco
    bonito sólo que más lugar en restaurant plis
  • J
    Jose Juan Gonzalez
    Es un excelente hotel con servicios de primera
  • H
    Hernán Ortiz
    Excelente hotel, comida deliciosa
  • J
    Joshua Ruiz
    Todo súper bien sólo ay que mejorar la comida
  • A
    Alejandra Bello
    excelente bailarina
  • J
    Julia Sanchez
    Es el hotel más cómodo y sin más palabras volvería y volvería me encantó
  • G
    gabriela osorio
    es un buen hotel para ir
  • J
    Jose Luís Pérez Rueda
    Buen hotel y exelente personal
  • W
    Wallace El Vampiro
    Gran hotel
  • P
    Patricia Wakai
    Excelente ubicacion y personal muy atento
  • J
    josé maría nájera morante
    Relajación total y excelente servicio. Todo para descansar y olvidar la ciudad
  • M
    Mafer Hernández
    Muy buenas instalaciones
  • J
    Jose Luis Perez Rueda
    Muy buen hotel y personal capacitado
  • M
    Miguel Chan
    Muy buen lugar para pasar tus vacaciones, lo recomiendo
  • H
    Hector Maldonado
    Lugar inolvidable. Lo recomiendo 100%
  • T
    Tania Casillas
    Pues esta bien solo que lo vi un poco simple no se compara a otros hoteles que eh visto
  • M
    Martin Nicolás
    Gran hotel para visitar
  • J
    Joaquín Maldonado
    Excelente hotel muchas albercas y las habitaciones muy bonitas
  • A
    Aníbal Aquino
    Excelente hotel
  • N
    Nidia Castiblanco
    Hermoso
  • J
    jose Javier Garriz
    Cuando pienso en Yucatán, pienso en el Ocean Coral.
  • T
    Tomasmiguelperez Perez
    Comida , atencio, entretenimiento, lo mejor de México
  • J
    Julieta Farina
    No lo recomiendo mejor ir a otro
  • A
    Arnoldo Lopez Juarez
    De lo mejor
  • U
    Un usuario de Google
    Me encantaria trabajar de animador
  • U
    Un usuario de Google
    Excelente resort
  • J
    Jake Huish
    Beautiful location. Facilities are great. Food and service was excellent. The pools close at 7 or 8 local time, which I found a little to early. Most of the staff refused to take our tips, which was nice. We did leave a big tip and he end though. All in all, excellent vacation 4/5 stars
  • A
    Alan Zorn
    Great smaller more private resort with great ammenatie me such as privelage VIP. Great food and drinks. Can use a little remodeling but they are currently in process of doing so. Beach area is not the best but still very nice warm carribean waters. Full access to mini bar spacious rooms and private jacuzzi on your patio. Would recommend, great rates.
  • A
    Aaron Baumgartner
    Staff is always pleased to provide assistance. Hurricane Franklin flooded our room but that staff was quick to fix the issue. The privelidge experience has also been very pampering
  • S
    Spencer Thompson
    All of the staff here are wonderful and nice. This resort also has amazing food, better than several other resorts. Overall I would definitely come again.
  • D
    Debbie Taylor
    Excellent hotel for variety. The speciality restaurants are outstanding, from the American Diner experience to fine dining at the others. Rooms are well kept with free mini bar. Several pool areas from quiet to full on party. Only issue is none of the lifts work. It was a struggle with 3 kids, a buggy and all the stuff needed for the day, a long walk and on the 3rd floor.
  • K
    Keith Pang
    Visited 2015 : big enough, nice staff, and nice pool, lot of theme restaurant like Route 66. nice view on the hotel, colorful hotel, tons of good place for pictures
  • M
    mike p
    Overall good vacation place,good service,buffet place would need more service personal in rush hour,would be great if they would extend hours for pool activities (like ping pong, ant towels),some updates on rooms would be great,not 5 star for sure
  • N
    nicolai fuhrmann
    Great place. Upgraded to their vip membership which is worth the cost. Would definitely recommend.
  • M
    Mark Stephens
    We just got back from a week at OC&T, and we are already talking about a return trip next year. From the moment we arrived until the moment we left the staff did everything they could to meet our needs and make our stay as relaxing and enjoyable as possible. The property was kept neat and clean and security was visible, but not at all oppressive. The choice of restaurants was impressive and the quality of our dinners was fantastic. One word of advice I would give someone considering OC&T would be to upgrade to the Privilege package. The extra perks are well worth the price.
  • A
    Alain Gaytan
    Great place clean. Workers are very nice and help full. Food lacks something that make it pop. Great pool. The beach will i was here was gull a see weed but besides that good place
  • A
    Ana Andrijevic
    Very beautiful and clean facility, very friendly staff. Food is fantastic and there are several options for those with dietary restrictions/preferences.
  • B
    Bobby Williams
    Had a great vacation, something could have been better. If your are not a cry baby you will have fun.
  • K
    Kay Lee
    Just came back last week from this resort. STAFF IS AMAZINGGGGG. Loved them. Every single one is so friendly & hardworking. The staff was my favorite for sure. Entertainment sucked, food was okay, view was gorgeous, rooms were smelly but okay, drinks were great. I would usually give a three star but because of the great staff and super friendly environment you get a four. Would come back just because everyone was hardworking and friendly.
  • A
    A Sinclair
    So far, my visit to this resort has been very enjoyable. Rooms are decent and clean, food is great (other than the Mexican for some reason) and drinks are consistently average in sit down restaurants. If you want a tropical drink, the swim-up bar is where to go. Pools are a nice temperature and gigantic. This review will be updated throughout my stay.
  • K
    KBzALLSTAR
    Its a deautiful resort but the employees and so rude and it takes u a hole meal be before u het a refill i would not recamend it at all
  • B
    Bryce Wood
    Really wish they would have put us all in the same building as we requested. Instead we are all over the place. Buffet lines are very crowded. Otherwise we have had a good time so far.
  • S
    Stephen Wesner
    Great food and good drinks. We enjoyed our stay.
  • R
    Roberta Ziegler
    We spent a week at this resort ... along with our friends. When we got there we noticed the elevator was out so we had to use the stairs. After a couple of days of having to use the stairs we found out that the elevator had been out for 7 months. I will never give this resort a good rating. How in the world can you expect people (especially elderly) to use the stairs? I just had shots in my knees and using their stairs has caused my knees to give me trouble again. Terrible experience! Terrible!
  • M
    Me Leonard
    Overall very good not great. Couple of notes: Route 66 was consistently the best food on the premises. Japanese Restaurant, Sensei hardest to get into with mediocre food, but a great show. Poolside vendors overcharge on credit cards.
  • 2
    2wheelednirvana
    Beautiful resort, friendly hard working staff, some minor maintenance issues in our room (honeymoon suite) time share sales people are too aggressive.
  • M
    Myranda Marcus
    My husband and I stayed at this resort over Christmas and it was incredible!!!! Franklin and Johnson behind the bar were so great to my husband and I, they always had our drink ready for us when we walked up! Every night we had Alba as our server while we were there and she was the best we have ever had! Diego, Agustin and Yessica were the entertainers there and they were so personable and called us by name every time they saw us, they were so fun to be around. Juan, one of the photographers there, took so many incredible photos of us. Your staff is what makes this resort one to remember. This resort was absolutely amazing. We are already planning our trip back next year!
  • R
    Rupesh Bhagat
    Good facilities, food and service are good, staff are friendly. Not sure about 5* rating though. Only stayed 1 night so far.
  • J
    Jesse Pettitt
    Service is exceptional, food is pretty good not great, staff are very friendly, rooms are so so at best. Pools are big and clean, beach is nice, choose not to bring kids but would bring in future kid friendly resort. 3rd time to Mexico and this would be our 2nd best experience.
  • R
    Richard Nasty
    Wonder place with attentive staff. The only negative I see is that there are not enough Mexican food options for a resort in Mexico.
  • M
    Mandi MacDonald
    Great resort! The beach is a little cloudy, but the service, food, and atmosphere were great!
  • T
    Todd Coffey
    Great food and exceptional service. Great place
  • J
    Justin MacDonald
    Great staff, food, rooms, and views. The beach has a bit of seaweed and some rocks but nothing terrible.
  • N
    Nikki Crosby
    We have stayed 4 times. Excellent service. Rooms are good quality, lots of restaurants. Tons to do.
  • A
    Alexander Popov
    My wife and I spent three unforgettable weeks at this hotel in March-April 2012. We totally enjoyed our stay. The food was excellent, the room was always clean. Ocean Coral & Turquesa is really an amazing place to be. Would love to come back some day. Highly recommend this hotel to everyone. You will not be disappointed!
  • T
    Tim Zwick
    The service was great from all the staff, the whole resort was beautiful. We were a group of 18 and everyone found something they liked to eat and the drinks were O so good. The entertainment team kept things going all day into the night crazy games by the pool to karaoke at night and love music. The rooms were great also.
  • P
    Pat Kerick
    We and our friends had a nice week here, Evening entertainment at the Waterfall was great!! However from 10:30-12:30 every night the music was terribly loud. We called to complain, but it not stop. Seven nights it was far too loud!!! Another complaint is the lack of an elevator. Supposedly not operating for seven months. Climbing all those steps was not right. And mostly we felt it was soooooo unfair to those bell boys, hauling luggage up and down those steps. They we so great and always worked very hard to help us. All the staff were very helpful and pleasant. Doubtful that we will return after this experience.
  • R
    R Baker
    Had an awesome time here. Everyone was so friendly. Special shout out to our host JC. We will be back!
  • M
    marie-josee diotte
    Superbe hôtel
  • D
    devon grover
    White sand beaches, palm trees, iguanas and coatl, all inclusive drinks, foam party at the bar pool, giant chess set outdoors, multiple seperate pools, so much more!
  • J
    Jacob Swanson
    This is one of my new favorite destinations. Staff is very friendly, food is awesom, and if course, the drinks are great too.
  • G
    geoff grimm
    Everypne here is trying to your money! Be careful on purchasing "extras" . Its all a bait and swich of some kind.
  • F
    Fernando Cámara P
    Es un buen hotel, en cuestión de detalles le hace falta mas animación durante las noches y que los servicios en los restaurantes sean más ágiles por parte de los meseros y anfitriones, sentí que le falta un poquito de más ambiente :)
  • M
    Michel Chatelois
    Location is great, food was very good, employees are doing their best to help you....would go back anytime
  • Q
    Queenburg Sales
    Nice hotel, but rooms have mold issue. Big minus. Food is OK. Beach is nice, pools are clean. Rooms are clean but still you can sense mold in the air which wont make you relax and enjoy. Restaurant service people are very nice. Entertaiment team is nice. If they can fix mold issue, I woukd recommend it, otherwise no.
  • M
    Matt Bowen
    I was there to pick up a friend that was staying there so I was there only briefly but what I could see of the resort was beautiful and the staff were very polite and helpful.
  • L
    Lindsay Jane
    Beautiful resort and friendly staff, but food was just ok. It is located on a long, bumpy, washed out road which requires a taxi to get anywhere. We like to get off the resort and explore so taxi fares started adding up quickly. We had issues getting enough clean drinking water. If you miss the lunch buffet you were kinda screwed for food and no late night snacks. Nice resort but bad location.
  • B
    Brian Terrio
    Beautiful property. Nice lobby and pool areas.
  • J
    Jorge Helí González Pérez
    Habitaciones cómodas, sin embargo antes el buffet no hay mucha variedad
  • S
    Sarah Bendorf
    Good place, not too expensive, nothing too crazy fancy
  • S
    Sheldon Hamlyn
    Great food, great staff, clean rooms and plenty of booze
  • R
    Rhommer Varilla
    Not enough pool chairs. Food is slightly better than average. Beach was unusable due to seaweed. Service was average.
  • C
    Curtis Paulson
    Property is beautiful. Rooms are OK but not great. People trying to sell you services constantly, which gets old quickly. Food is hit or miss.
  • T
    Taylor Lee
    Great service all round :)
  • L
    LeeAnne House
    Everything is always nice. The staff is professional and very helpful.
  • W
    wpg jets
    Enjoyed the beach, facilities were great, food was delicious. Service and employees awesome Would recommend that rooms have 2 queen size beds rather than 2 double beds
  • H
    Hayes Weggeman
    I enjoyed the resort for a get together with family for a week. The pools are great. One pool has a built in bar which is very convenient. The room was large and comfortable. The bed pillows were too hard for my liking. Food was good at the Sensa restaurant and the Moon Romantic Dining restaurant. You must make reservations for both. The other restaurants were buffet style and were decent also.
  • K
    Kay DeGroot
    Was really disappointed with our stay there. Our hot tub jets was full of bugs which flooded the tub when we went to use it. After using it the first night nobody cleaned it out of all the bugs the 7 days we were there!! Also we were charged for a bottle of wine that we turned down three times but then to get rid of the waiter we agreed to try it not told at the time we were being charged. The availability of umbrellas around the pools was minimal and we waited 2hours for drinks we ordered while by the beach
  • M
    Michael Chudy
    Stopped in to use the washroom, very handy. Facilities hut the spot.
  • M
    MG Casey
    Been to many resorts in the past - this one is definitely great! Love the pools, beach, and food!
  • M
    Mudasir Kamal
    Rooms at this location were spacious and clean. Staff was very helpful and nice. The location of this resort was about 25 min from the airport. Food is variable depending on which restraunt you go to, but overall good.
  • M
    Mathieu Whissell Briere
    Excellent site très wow tres beau
  • J
    juan carlos siordia navarro
    They have padi center :)
  • S
    Samuel Aguirre
    Great service. Nice views at a reasonable price.
  • L
    Lori N
    Not our best stay. Had to ask for things daily that were supposed to be "included", even towels and toilet paper. Lots of wonderful choices in Mexico - would not recommend this one.
  • A
    Alain Sanschagrin
    Excellent séjour, service agréable, bouffe impeccable, chambre propre, distance rapprocher, multitudes de restos et pas de restriction.
  • C
    Chris Traynor
    Very friendly staff, beautiful views and great drinks. Food is pretty decent for the most part!
  • A
    abel Lugo
    My wife and I had a fabulous time here. We traveled in late September and the weather was perfect. Low crowds and not many kids. The whole experience was great.
  • M
    marco antonio cazarin lopez
    Lindísimo lugar
  • C
    Camille Caldwell
    Just beautiful everyone was so friendly and very helpful service was awesome
  • A
    Austin Oalmann
    Terrible service! Do not waste your money. My family and I stayed here in June this year for 7 nights. The resort itself is very nice but the service is awful! We paid for a privilege room and it was on the other side of the resort away from the lounge and the beach area. The butler service was a joke. We had to call several times each day to have are mini frig stocked. My sister and her two teenage friends were in a separate room and the door would not lock so they had to stay with our parents! My mom was threatened by Ivan. STAY AWAY!!!
  • T
    Troy Jr. Delfino
    The location was a bit odd but once you get in the hotel everything seems great! Very calming and family friendly areas and lots of pools. I did not like the thing with the towel keys because thats just too much keys, ya know? Also the rooms bathrooms had 0 privacy which wasnt that great. The bedsheets felt kind of sticky and smelled pretty bad which is reasonable i guess. The restaurants are all great with top notch air conditioning! All the workers are really nice too.
  • A
    Ashley Nelson
    This was our 3rd time visiting this resort and we have had an amazing experience each time! The staff is very friendly, the rooms/resort is always spotless and it is always hard to come home! We will visit again in the future!
  • D
    David Craft
    Nice resort. Food is mediocre, but the drinks are great.
  • P
    Pavlin Panayotov
    Awesome place with great service and beautiful weather. Highly recommended! Bienvenidos to Riviera Maya, Mexico!
  • A
    Alan Martinez
    This place is huge and rooms are equal as big enogh for a 4 to 5 people... nice place with lots of swiming pools but not as nice beach.. or it could be just the time of the year... nice place for family vacations
  • A
    Andrew Harter
    Big place. Beautiful. Great service
  • M
    Michael Proch
    The check-in process was very bad with management not meeting our needs for what we had reserved. They were not able to offer suggestions on how to correct the situation until I was about to cancel the reservation. The room we got is very dark with no outlets for charging and no dresser. The hallways are not very clean with cups and plates on the floors. The food is okay but nothing to brag about.
  • T
    Tiago Medeiros
    Great resort with exceptional service and beach. Would recommend to anyone considering to go to Maya Riviera
  • B
    Braden Copeland
    Guests at a wedding there. Staff was very nice and the value was decent.
  • T
    Thomas Fiema
    Great resir2. Needs better poolside activities.
  • T
    Tai-Ting Han
    Excellent. Beautiful. Will come back.
  • E
    Edwin Zamora
    Service definitely trumps all else at this resort.
  • A
    annie wahl
    Great Staff, clean, great food
  • D
    Danny Guillen
    All drunks and food are included. I am hAvon a blast!
  • C
    Chad Cope
    Great resort. Good fun. Great people. Rooms are nice and beds are comfy
  • C
    Charlotte Rukstalis
    Grounds were nice. Only 1 elevator worked on arrival & none working when leaving.room never seemed to get cool enough,was ok.
  • D
    David W
    Gabriela has provided us with excellent beach service . We appreciate people like her.
  • D
    Dave Derington
    Beautiful Resort... Worth the visit!
  • J
    James Byrd
    all inclusive resort beautiful beaches beautiful weather but the food can be better.
  • J
    Jasper Showers
    Good drinks and service. Had a few positive experiences with the scuba shop. My only complaint was slow/spotty wifi for the week.
  • I
    Israel Rodriguez Huerta
    Its a beatiful place and have a good service
  • A
    Andy Cunningham
    Wonderful. 2nd stay and enjoyed it again.
  • Y
    Yolinda Yu
    Very good place and customer services are excellent
  • C
    Cooper Johnson
    Fun, but we went during spring break season and it was insanely busy. 2-3 hour waits for some restaurants.
  • R
    Roman Alberto Macgregor Hernandez
    Esta muy bonito pero le hace falta mas actividades llamativas
  • R
    Russell Walker
    To sum up this resort in one word... Paradise.
  • C
    Cody Arnold
    Great resort! The beach is clean and beautiful! Pools are amazing! And the staff is super helpful!
  • J
    Jeff Fossen
    Our family just came back from this resort and we all loved it! The service was very good and the staff were all very warm and welcoming. When we first got to the hotel it was stunning, the lobby has a fantastic open design that is a great place to relax and have drinks. Be prepared that after you check in they sit you down to introduce the resort and ultimately press you attend a breakfast the next day for you to invest in a time share. This is standard procedure with most resorts around the world so we politely declined and went about our vacation. Our room was just as promised, very clean and comfortable. One other thing to also be prepared for...If you book a sightseeing excursion you usually come back to the resort late. By that time all the restaurants are full leaving the buffet as your only option. However, the food and the service at the buffet is very good, with different themes each night. There were many healthy fresh food options and always plenty of fresh fruit and juices. The pools are all very nice and there are also lots of other activities to do around the resort. The beach is beautiful with very soft sand; waves are smaller her due to a reef off the coast, but very suitable for younger swimmers. We highly recommend this resort to everyone.
  • T
    Ted Ikari
    Terrific service, welcoming staff, all inclusive, good facilities, decent food and drinks.
  • Z
    Zhang Cece
    Great weather. Great service.
  • T
    Tony Nellis
    So far it has been very nice.
  • W
    Wiola Krawczyk
    Beautiful place!! Wonderful service! Delicious food!
  • B
    Boris Dubinsky
    Nice room. Good food
  • B
    Beatriz Mejio
    Great hotel, OK service,
  • K
    Karen Pech
    Muy bueno en familia pero le falta animación en la noche
  • R
    Reg Veas
    Great service, nice pools, very good restaurants, friendly staff, great nightly entertainment.
  • S
    Scott Buehler
    Nice resort, probably give 3.5 stars but there is not that option. Beautiful beach and water, food is ok, but not great.
  • E
    Eric Peggs
    Amazing, no complaints! Love this place!
  • L
    Laurynas Petrauskas
    Great place. Wifi needs extreme improving
  • J
    Jacob and Hattie Ledvina
    Very good resort. Smaller but never crowded. Got to every restaurant we wanted. If we were go come back to Mexico, we would come back here.
  • L
    Luke Miller
    This is a beautiful place. We are having our wedding here and it has so beautiful and the service is top notch
  • A
    Alfredo Roldan
    Great place, food and entertainment
  • C
    Corey Gibbs
    Rooms nice. Staff is friendly and helpful. Food is OK. Overall a good time.
  • K
    Kim Samuel
    Good view & Best food
  • A
    Amanda Bujnak
    I love it here! The wait staff is amazing, the resort is very clean and the area as a whole is a dream come true!
  • J
    J M
    Fun place for a vacation. Wifi could be better, but the staff is second to none
  • A
    Arizona Dave
    Beautiful resort with the best staff in the world, great rooms and food.
  • C
    Christine Ganache
    Plusieurs piscines pour jeunes enfants, très bons repas, belle plage et très bon service.
  • M
    Michael Thompson
    Great customer service.
  • C
    Cort Sutherland
    Pros: beautiful rooms, great price, food is tasty, most of the staff is overly friendly. Cons: pools close at 8, Wi-Fi is limited to only specific websites and is slow, tipping is sometimes required for quicker service, you have to wear a wrist band for the entirety of your stay.
  • E
    Eiter Perez
    The best hotel ever been!
  • F
    Farhad Mohasseb
    Pros: Friendly and helpful staff. Lots of daily activities for all ages. Four pools that are not over crowded. Buffet with actually good food. Free Wi-Fi across the resort. They provided us with a crib for our little one. Cons: pools were really cold specially the kiddy pool.
  • R
    RICARDO MARTIN VALDES DIAZ DE LA VEGA
    Ok
  • P
    Paulina Saliba
    Lovely stay!
  • T
    Tessa GC
    Great hotel, excellent food and amazing staff!
  • M
    Marc-André T
    Great service overall, but I found some details in the infrastructure that could be ameliorated (power outlet near the beds to charge phones, lockable toilet doors)
  • E
    Eduardo Barrios
    Mmmm
  • A
    andy banh
    Very good services
  • T
    taylor lee
    Good service throughout
  • T
    Tatyana Baytler
    We have had a great time. Good number of restaurants and a lot of activities. Some pros: great choice of food and drinks. We loved fresh juices and good coffee in the morning. A lot of swimming pools, tennis courts, souna and steam room but not enough steam for us... They have a teen center that my son liked and went there to play ping pong and pool. The best thing is that there is small reef you can swim to right from the beach and you can snorkel and see the "under water world". We highly recommend this resort to all.
  • B
    Ben Goodchild
    Coolio
  • S
    Sérgio Pereira
    O melhor hotel onde estive até hoje! Comida do melhor, staff super simpático e excelente condições de habitabilidade!
  • J
    John Gray
    The place was very nice the staff was very good and Alba the waitress at the pool bar is a saint
  • A
    Adib E. Abboud
    The people were very nice and friendly, service was slow and sluggish, bathrooms and pools had mold, no clocks or radios in the rooms, lots of excuses, food was ok, restaurants ok, hotel needs a lot of renovations and needs to be updated.
  • L
    Lea Ann Garfias
    Beautiful all inclusive resort with attentive, friendly staff and family-friendly atmosphere
  • R
    Richard Porter
    Great experience here! Very clean and modern feel to the resort. Variety of pools for various ages and great on site services. Beach was filled with seaweed, but only due to storms in recent months and to no fault of the resort itself. Otherwise, beach looks and feels fantastic!
  • M
    Matt Hansen
    Mediocre food, weak drinks, and not much to do. For an all inclusive resort... you can do better.
  • L
    Luc Giguere
    Just great! Superb room. Nice staff. Good food.
  • E
    Elissa Sewell
    Beautiful hotel! Rooms are well appointed and the food and service are exceptional
  • C
    Cindy B
    Great resort
  • T
    Thomas Mück
    Das Hotel selbst ist super. Essen, Service, Freundlichkeit und auch die Zimmer top und sehr geräumig. Riesiges Problem zur Zeit ist das Seegras, es macht das Meer schmutzig braun und stinkt wie Jauche. Es scheint wohl im Meer durch die hohen Wassertemperatur zu faulen. Das typische Karibik blau vermisse ich. Auf den Inseln soll es aber besser sein. Zu einem anderen Zeitpunkt würde ich in das Hotel auf jeden Fall zurück kommen. Denn alles andere ist erstklassig und auch für Familien mit Kindern perfekt geeignet abseits des trouble von Cancun.
  • D
    Dj Basuel
    Staff are nice. The treatment was good.
  • K
    Kris with a K
    The staff is constantly trying to improve your experience at the hotel. The view is always amazing
  • S
    Shushanna Suptelya
    Very good hotel.
  • P
    Pep3e Perez
    Customer service is the worst, the ones good thing is the room. The are really good.
  • H
    Horace Chan
    Nice all inclusive resort, free alcohol everywhere. The food is good. The only complain is the line up.
  • G
    Greysen Senkus
    The hotel was fine. The food was okay. The pools were the worst part, I cut my foot on the edge of missing tile in the pool, there have been multiple cases that have heard about that were much worse than mine, the staff shows no urgency to fix the problem.
  • A
    Ali Hughes
    Loved the people, the food, the drinks and resort!!
  • S
    Sundos Majid
    Good food nice location nice design
  • N
    NAUTIZIMBRA LDA
    excelente
  • M
    Mike McMurray
    Second year in a row coming here. We love it, and the staff is wonderful!
  • G
    Gino Hidalgo
    Beautiful
  • K
    Kelley Henry
    Absolutely worth it!!
  • N
    Nico Parra
    The service is great, the food is on point and the facilities are excellent.
  • S
    Steve Van Dinter
    Great hotel with great staff! An enjoyable vacation.
  • C
    Cristen Matthews
    So excited to be going back to this wonderful place. Love, love, love it!!! Staff, food, atmosphere absolutely wonderful spot.
  • A
    Alexandrea Greenwood
    Love it
  • J
    Jeff Kittoe
    Awesome.
  • L
    Ligia Alves
    Férias inesquecíveis...
  • S
    Seth Markgraf
    Solid place. Staff is accomodating and food is excellent.
  • C
    Clash Clans
    Excellent experience!
  • S
    Scott McMullen
    Fantastic Resort with exceptional staff.
  • A
    Abrancho Manzanero
    Good hotel, Too clean, room is comfortable , service is good
  • B
    Bernarda Foschini
    Sehr schönes und gutes Hotel!!
  • K
    Kate Rea-Stewart
    Double beds pushed together is not like a king bed
  • T
    Triggah Pills
    We had my nieces wedding in this hotel my mom and my sister got robbed they broke in the room. and they took all the cash from there purses,the water at the beach is dirty it looks like mud. Watch out for this guy name Carlos he works in the lobby he is in charge of the hotel shuttle we had a package that had the shuttle was included and we got to the airport the shuttle guy told me that I had to pay $90.00 Dollars.
  • C
    Christine Lewandowski
    Awesome staff, great food, fantastic snorkeling on the reef is only a 10 minute boat ride right from the resort. Been there twice. LOVE it!
  • J
    John Rankin
    Great people and great swim up bar. Friendly people
  • K
    Karla Sánchez Aldana
    Great resort for weddings!!
  • R
    Rob Beaudoin
    Great!
  • C
    Clay B
    I had a great experience with this resort. The food was good, the staff was nice, always willing to help. Although, the hotel rooms were a little damp, the sheets were damp, that was a little upsetting, but despite other good things about the resort, this was a small disappointment. I would definitely recommend this hotel.
  • R
    Rares Gordea
    Very nice all inclusive resort.
  • A
    Anthony Butler
    AMAZING!
  • H
    Hector H
    I have been in Cancun many times. This was our first experience at this hotel. The personnel were very rude and unaccommodating. The hotel prices, while reasonable, they are not all inclusive and they try to nickel and dime you for everything. Everything from beach towels to making reservations was an unpleasant experience. I’m definitely not coming back to this place anymore.
  • A
    ALAN CHAN
    Awesome staff, very informative on tour
  • J
    Joanna A
    i recently stayed at this resort for the first time. The second day i was there i witnessed the most heartless thing in life, a family with two little girls around 4 years old had missed their shuttle to the airport and instead of the staff coming to help them get to the airport Frank "the manager"refused to help them even after seeing the woman and children crying and worried. All Frank did was direct her to the board where the taxi fees were posted even after she kept telling him that she only had $20 and the taxi fee was $30. I was so worried for them and gave her money and after all that was over Frank "the manager" had the nerve to walk up to me and tell me that what i did was not necessary with attitude. I will NEVER stay here again. Their management is very unprofessional and rude.
  • J
    Joshua Wilson
    Amazing
  • C
    Cesar Garcia
    That was my favorite vacation. It reconize as my hoom
  • T
    Tran Nguyen
    A great family hotel. Service there is great and there are so much activities to do!
  • K
    Kelly Wludyka
    Hot, unlike Canada
  • K
    Kelly Cole
    Great place...drinks could use a little work.
  • S
    Steven Ortbals
    What an awesome time, great food, clean fun resort and fun staff.
  • M
    Michael Echols
    Great place to visit
  • C
    Chelsea Ann
    Breath taking!
  • C
    Chad Emslander
    Fun as all
  • L
    Leo Hipolito
    Excellent resort to visit, various restaurants, definitely go with privileged services benefits....
  • R
    Robin Brady
    A must visit!!
  • W
    Wyatt Carlson
    It was nice
  • J
    Jolie Shortino
    Loved it
  • A
    Ava Pollock
    (Traducido por Google) Todo el mundo fue muy amable y me encantaría volver es mi lugar favorito para ir de vacaciones tropicales! Fue amazbeanz!
  • T
    T Grono
    Where to begin... the road to the hotel was a mess, a twenty minute ride for what should have taken two minutes, bring a barf bag, no kidding.....Check in is very slow and they try and up sell everyone right there at check in which slows everything way down...the welcome gift is not a gift at all it is a sneaky invitation to go on their time share talk, plan on half a day if you get suckered in.....the rooms are outdated and have some mildew problems...the food at the buffet is average at best and the same day after day....the other places to eat need a reservation and are all really small and all of the good times are all taken by time share guests, so most of the time, you are stuck at the buffet. The booze is all very low shelf and water down, put we saw plenty of drunk people all week, even saw someone vomit in the pool and then escorted to their room....pool chairs can be difficult to come by if you sleep in.. sorry not much nice to say....book some where else.
  • N
    Nifemi Adio
    Lovely location
  • K
    karlo ortega
    Love it. Great food good service. Will come back
  • A
    Anissa Sheppard
    Beach,pools,restaurants & shops all on the grounds
  • S
    Samantha Watson
    AWESOME!!!!!
  • L
    Luis Diego Caceres Hernandez
    Bonito
  • M
    Marc Elliott
    Execellente!
  • J
    Jean Dumitrescu
    Great resort with quality restaurants and amenities
  • B
    Brad Carpenter
    It was an experience
  • D
    Dominic Wann
    Excellent hotel made feel welcome quickly top noch service
  • C
    Collin Barrett
    Awesome
  • J
    Joe Watson
    Awesome
  • R
    Roberto Morales
    Great service
  • R
    Robert Makowski
    The hotel is beautiful!
  • A
    Amanda Zielke
    Ok
  • L
    Logan Maga
    They are so nice
  • N
    N. Turner
    Great place to be
  • R
    Ryan Mac
    Awesome!
  • S
    Sualy Amador
    Regular
  • A
    Andrea Pecci
    Great!
  • U
    Un usuario de Google
    Absolutely amazing!! Hotel staff was phonemonal. Fun outgoing and made sure we all had a great time!! everyone was fantastic. Never got sick once. Very clean hotel and great food. I recommend this hotel for sure! The bed is not that comfortable unless you have enough tequila which they never run out of. I recommend if you do go to clubs go with the hotel staff NOT BAR LEAPING!! The hotel staff takes care of you much better!!!!
  • U
    Un usuario de Google
    We stayed at All Inclusive Azul Resort on their Reconnect package. For $299, we had a beautiful buffet breakfast each morning and $100 USD PER day resort credit.Their pool is amazing, the view of beautiful blue water is stunning and our room was perfect.
  • U
    Un usuario de Google
    Fantastyczny hotel , piękny ogród , super czysto , pyszne jedzenie i drinki !!!!!!