Omni Cancun Hotel And Villas

Hotel de lujo

Rellenado 1600%

Información

	omnihotels.com
	+52 998 881 0600
	KM 16.5, Boulevard Kukulcan L 48 MZA 53, Zona Hotelera, 77500 Cancún, QROO, México
	4.4
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Ubicación

Comments 312

M

Marisol Canciani

Bello lugar !!!! Confortable, gente muy servicial, comida extraordinaria y todo brilla por su higiene !!!! Sin duda volvería y lo recomiendo !!!! Los espectáculos fabulosos. Todo hace que sean las vacaciones perfectas..... !!!!!
C

CESAR DOMINGUEZ

Viaje con mi esposa la semana del 26 al 30 de agosto. Excelente lugar, nos gustó mucho y sobre todo la atención del personal, muy amables y profesionales. Lo único malo es que a mi llegada al aeropuerto no fue personal de la empresa (caracol travel) a recogernos, nuestro vuelo tuvo una demora de 90 minutos y aunque les avise de todos modos no fueron por nosotros y tuvimos que pagar un taxi que nos cobro 600 pesos. Por todo lo demás, excelente, nos gustaría regresar, sólo checar bien lo del inconveniente.
A

Aleida Molina

Exelente el servicio, el personal del hotel exelente. Le doy un 10.. pase una exelentes vacaciones en Cancun por segunda ves y por segunda ves estuve en el hotel. Y si regreso de nuevo me gustaria quedarme en este mismo hotel. Me encanta Omni Cancun.
G

Godinez Gourmet

Resyaurantes cerrados mal eso, no es excusa la baja de personas que van al hotel deben tener siempre abierto todo debido a que es lo que venden ustedes, tienen todo cerrado nadamas un rest abierto y todos van a ese 2 horas para que nos sirvieran un sushi, les falta mas entretenimiento yo apostaria por otra gente mas animada en el tema del entretenimiento, mas cosas que hacer con niños otros hoteles lo tienen , mas generosidad de parte del empleado no lo estan cuidando les vale madre en pocas palabras, la playa excelente , las albercas bien , en el tema de las bebidas muy buenas por volvemos . Lo mismo debido a que tienen baja de huespedes no tienen todos los productos mal ahi, el sistema de wifi no sirve bien pero eso edta excwlente para no usar el celular y desprenderte un rato de el me quede con la espinita que que el hotel puede ser mejor alomejor . Mi me toco mal pero si le dara alomejor otra oportunidad haber que tal
J

JOSE GOLIB

Super mala atención al cliente, cierran todos los bares a las 6pm y solo dejan uno abierto pero su estas en el área de piscinas no podes ir xq tenes que entrar vestido, no regreso nunca
C

Claudia Granada

Buenos. dias .por favor. necesito saber.o mas q nada constatar. si ustedes tienen algun. tipo de convenio o contarato con siente México. ya q hace mas de un año compre un paquete promocional. en do de su hotel es uno de los q ofrecen. y quieto viajar. en septiembre ya q escoji este hotel. por qué. encontre el mejor para mi de todas. las opciones q ofrecen. y no me reponden . por favor yo viajo desde chile y hasta el dia de hoy ellos no responden. agradeceria cualquier información. de parte de ustedes gracias
P

Patricia Vera Sanchez

Pasamos unos días muy agradables y sus instalaciones están muy bien
B

Benjamin Bernal

Lindo lugar, gente amable a excepción de los que venden su tiempo compartido. Si no les.compras se enojan y son groseros. Pero como hotel excelente servicio
R

Roxana Dos Santos

Buena la atención y muy rico todo
H

Humberto García

Excelente lugar para descansar, buena atención, habitaciones limpias y comodas, personal atento y amable. Variedad de restaurantes y excelente alimentación. Bebidas y snacks en la playa. Excelente playa y varias piscinas. Definitivamente recomendable!!!
L

Luis Pérez

Excelente servicio. Comodidad. Playa muy buena.
O

Oscarbla

Estuve dos noches en este hotel y fue espectacular. La gran variedad de restaurantes, piscinas y acceso a playa es de primera. Recomendadisimo.
O

Overland Dominguez

El hotel es bien acogedor...todo el personal sin excepciones te atiende de manera excelente y te consiente..Los restaurantes me parecieron divinos, todos tienen su vida propia y particularidades, pero buenos en general. Las areas exteriores estan muy bien, se relacionan y entrelazan entre ellas creando conexiones entre espacios muy dinámica. Las habitaciones de hotel estan muy decentes y siempre las mantienen limpias. Pero las villas y las habitaciones dobles son lo mejor, altamente recome dadas si van en familia o grupos vacacionales. El Spa estuvo buenisimo, tuve la oportunidad de ser atendido por un personal muy agradable y profesional alli. La agencia Caracol Travel ye ayuda a reservar las excursiones y te guian para que puedas encontrar actividades a fin con tus necesidades y condiciones. Mi experiencia personal fue magnifica, por lo que termino diciendo que fue un lugar al que definitivamente volvería y al que aconsejo deben conocer.
B

Barbara Trigo

Tiene una vista hermosa en el frente con cascadas y vegetación en las escaleras de acceso al lobby, la playa impecable, limpia, bella, sus instalaciones con muy buena distribución, fácil acceso a sus restaurantes
M

Martha Riofrio

Tiene una linda vista, salida a la Playa, sus piscinas e instalaciones bonitas, su Buffet variado, suits grandes cómodas y elegantes, su todo incluido fantástico.
C

claudia roman

Es hermoso, la atención increíble y la comida mmmmm. Davinci "espectacular"
M

Maromee Wwx

He ido dos veces, las instalaciones y el trato esta excelente, pero la comida paso de ser increíble a entre regular y mala... nada estuvo rico, ni siquiera los postres, ¿como es posible?, las bebidas si muy ricas
D

Daniel Cordero

Todo es genial me la pase super bien, mucha amabilidad, respeto y sobre todo buen ambiente
M

Maria Ubalda Gutierrez Aguayo

Excelente lugar, la comida riquísima y el personal muy amable y tento.
C

camilo wiesner

Tuve inconvenientes con la seguridad, no me dieron buenas indicaciones y estuve en una zona sin manilla por lo cual me hicieron retirarme del mismo indicandome que me devolverian el dinero por el open bar que pague, lo cual no quise de vuelta, en mi opinion el personal de seguridad es ineficiente y me senti incomodo ya que no fui atendido de una manera correcta...
I

Irlanda Muñoz

Lugar exelente para vacacionar, muy buen servicio.
A

Alejandrina Rugerio

Contrate un paquete en viajes cancun m ofrecieron este hotel y q a la mera hora no fye este como va ser q se presten a este tipo de cosas
A

Aguatin Caamal Caamal

Es un lugar maravillos para vacacionar. Y trabajo. Como chef en la villas un excelente. Lugar
J

Janeth Valdovinos

Lugar excelente.. Complemento para disfrutar Cancún.
E

edith luevano

Buen servicio, muy comodo, buenas actovidades y un trato muy amable
V

Valeria Trujillo Aguilar

Buen servicio. El personal es amable y atento, las instalaciones son de primera, amplias y limpias.
E

Efrain cordova barahona

Muy buen ambiente
E

Edith Narvaez

No hay servicio de internet en todas las áreas no funciona el tel
E

EVERARDO GARCIA GARCIA

Un Lugar con todos los lujos y comodidades que te puedas imaginar a un Excelente precio especial
M

Miguel Angel Batun

Muy buen hotel
M

Miguel Holguin

Buen servicio.
M

Miguel Dominguez

Muy bonito el Hotel y buena atención.
H

Humberto Garcia

Cómodas habitaciones, personal atento y amable, buenas opciones de alimentos y bebidas, baños amplios y bien aseados, Excelente vista.
A

Adriana García

Es un hotel muy bonito yo trabaje ahí,la gente que trabaja ahí es muy amable y respetuosa
3

35 milimetros

muy buena opcion para disfrutar con la familia
F

Francisca Marrufo

Gerente de Rh, muy agradables, entregamos información de descuento de la empresa para la que laboro
S

Sandy ZaRo

Esplendido lugar
H

Hernan Gonzalez

Estuve 10 días en el onmi cancun.la habitación frente al mar pequeña pero excelente.muy buena atención edilicio muy cómodo y limpio nadie toca nada ajeno son atentos y amables.realmente lo mejor de la zona por precio y calidad un hotel familiar una playa excelente. La comida buena pero a mejorar algunas cosas el sushi espectacular mucho alcohol y snaks.muy lindo lugar.
S

SONIA SANCHEZ

El servicio es excelente, el hotel es lindo, su estilo es rústico como la arquitectura mexicana, esto no quiere decir que sea viejo. Es mi segunda vez en el ómni Cancún y estoy feliz.
F

fede Cisguez

Lugar muy bonito y bien atendidos su personal muy amables
M

Marco Jr

Estuvo muy bien lo malo es que no hay internet
G

Guadalupe Cruz

fascinada con el lugar todo estuvo fabuloso las comidas ricas la atención al público exelente, me toco ser atendida por 2 meseros de lo mejor en la zona de bufete José y Rodrigo exelente meseros
G

Gustavo Reyes

Hermoso hotel, buena atención y una playa bellísima
R

Rosa Maria Lopez Llerenas

El hotel está en la Zona Hotelera cuenta con 346 habitaciones, es para toda la familia, tiene instalaciones modernas y cuenta con acceso directo a la playa
J

Jesus Varela

Excelente trato e instalaciónes de primera
J

Javier Torres

Excelente hotel
S

Salomón Moises Diaz

Un hotel donde tus sueños se hacen realidad, excelente atencion, y una linda playa !!!
D

Delia Carrillo

La semana anterior me aloje en el hotel Omni Cancun. Las instalaciones, personal y alimentos son excelentes,pero padecí el inconveniente de que me enfrente a la poca inclusión que tienen las instalaciones para personas con discapacidad. Los baños de las habitaciones carecen de accesibilidad para sillas de ruedas, no cuentan con agarraderas que faciliten y brinden seguridad para el uso de la regadera en el baño de la habitación así como en algunos sanitarios de uso comun, que a pesar de que algunos poseen el espacio no tienen agarraderas que ayuden en su uso.
M

maria elena davalos

Hotel excelente
J

Jose OCam

Excelente hotel, buen servicio, buenos restaurantes
J

Jorge Palmas Casco

Es muy bonito y te tratan del uno
C

Celso Rios

Agradable el lugar..altamente recomendable
F

Fabián Rivadeneyra

He venido por varias temporadas con la familia a este hotel. Es excelente, su servicio y comida muy buenos, habitaciones de lujo y muy cómodas. El plan All-inclusive es el mejor que he probado.
J

Jorge Onofre

Es buena, aunque podría mejorar la velocidad del servicio
L

Lorena Orozco

Ermoso. barra frente al mar recomendable
J

Juan Francisco Ortiz Longoria

Como siempre EXCELENTE servicio
M

mbepolanco

Maravilloso
R

Roberto Lopez Gomez

Ben ambiente y servicio
A

Avril Martnez

Excelente
J

Jesus Mezquita

Excelente todo
R

Rod bars

Excelente servicio y alimentos
A

Angel Perez

Excelente hotel.
P

Paloma Aquino

Buen servicio
F

Francisco Gutierrez

Reservé una habitación con cama tamaño king y no me dieron lo que pedí. Me dieron dos camas pequeñas. Mi esposa duerme en una y yo en la otra. Primera y última vez que me quedó en el Omni. También la comida no esta tan buena.
R

Ramon Lopez

Excelente Rompe hielo de la asociacion de inmobilarios AMPI
E

Edgar Dueñez

Comodidad y buen servicio
Y

Yessica Caamal

Excelente hotel
A

Angel Morales

Todo muy bien el staff excelente
C

Carlos Trujillo

Hotel tranquilo, familiar buena comida
S

Sergio Omar

De los mejores hoteles en todos los aspectos.
D

Danny Neira

Espectacular!!
M

MARCO GALEANA

Me encanto
L

Leo Alvarez

Excelente hotel all inclusive, actualmente está en renovación hasta el mes de noviembre, sin embargo supera expectativas
M

Mary Cruz Mendoza

Excelente ubicacion, habitaciones amplias y una atencion excelente
A

ADRIANA VILLASANA

Un excelente hotel
R

Rafael Gonzalez

Buen cervicio hotel elegante ermesa playa cerv al aeropuerto wf incluido
E

Edgar Alfaro

Es un gran hotel ya que los servicios que ofrece son de muy buena calidad, y la atención hacia el cliente es maravillosa, Asi que es muy recomendado.
P

Patricia García Carvajal

Estuve en una villa, todo el servicio excelente
S

Sergio Cortez

Es un hotel de poca calidad pésimo servicio y en la habitación los blancos huelen mal amenidades recicladas
R

Ricky Zendejas

El Omni, desde llegar fue una experiencia muy buena. La comida, el servicio, todo es genial.
L

Laura Vidal

Tienen instalaciones muy bien cuidadas, un servicio excelente.
Y

Yenny V. R.

Muy bonito
P

Pablo Gomez Estrategia Digital

Un hotel muy bonito servico excelente
A

Angel Perez

Chido
M

Mauricio Aguilar

Excelente comida en el todo incluido
M

Manuel Lopez

Un hotel espectacular, lleno de lujos por dentro h co un servicio de primera.
J

Jesús Ramirez Rodrigues

Es un hotel muy bonito y favorable para estas vacaciones familiares
M

MARTHA INES

Paraiso
L

Luis Fernando

Bastante bueno y bien ubicado.aunque no es nuevo y moderno
N

Nora Palacios

Buenas instalaciones y buena atención.
S

Sinhué Casanova

Muy buen lugar, la atención es excelente, la comida deliciosa, la playa es muy linda, aunque está un poco retirado de las plazas, el transporte publico lo resuelve. El horario de bebidas sugiero sea mas amplio jejeje
J

Juan Ramos

Excelente hotel, el personal es increíble, sin duda regresaría otra vez
J

José Francisco León Jiménez

No se diga más es un paraíso terrenal.
J

Jose Gregorio Ramirez Puerta

Excelente lugar, buen servicio, buena alimentación, bebidas, playa me encanto
D

Distribuidor Del Fabricante

Excelente servicio, calidad me encanto
E

Elena Alvarez

El servicio es de lujo
W

Wallace H. Hartley

No he sido cliente del hotel, sólo del gimnasio porque me alojaba en el hotel contiguo (Oasis) que no dispone del mismo. El gimnasio es uno de los más completos que he visto nunca.
F

Fernando aguilar

El servicio de lo mejor los meseros muy atentos lo que mas me gusto fue el cafe maya las hoster muy atentas
A

arse aparicio

Mejorar calidad de servicio
J

Juan Manuel Albarran

Buen lugar para hospedaje
M

Marks Riquelme

Estuve en el salón de eventos,excelente servicio,lo recomiendo ampliamente
C

Carlos Mario Valenzuela Bolivar

Excelente Hotel, recomiendo sus salones para eventos
Y

Yair Nieva

El lugar es muy bonito así como las instalaciones
J

Jorge Octavio Morales

Excelente atención, es el agudo hotel del viaje
R

rafael coronado

Ha sido un lugar por tradición, que se adapta a las nuevas necesidades del turismo.
A

Arturo Lopez

Elegante, exelente atención.
G

Gregory Smitter

Excelente servicio, con excelentes habitaciones y aún mejor las villas, un excelente hotel sin embargo un poco retirado de las plazas para visitar, el costo es moderado, ni tal alto, ni tan bajo.
R

Ricardo Mendoza

Estuvo genial
R

Ruben Valdes

Excelente lugar la comida muy rica
M

Miguel Eskalona

Agradable
L

Luis David Tun

Es uno de los mejores hoteles en cancun
M

Marco Giovanni Téllez Cortés

No me gusto la manera en que hacen caminar hasta salón de eventos por el estacionamiento deberían dejar pasar a la gente por el Lovi
M

Manel González

Excelente
T

Tonia Luongo

Bonita playa
L

Leonardo Fajardo

Bueno
Y

Yovanny Abner Olvera Molina

Me gusto mucho
H

Hugo Espinosa

Muy buenos restaurantes, buenas instalaciones
A

Arturo Gallegos

Les falta renovarse.
M

Mariana Zapata Londoño

Maravillosa fue una de las mejores experiencias de mi vida, la atención es genial
J

Jhon Fredy Parra

excelente, nos sentimos como en nuestro país, la buena atención y la comodidad, hacen un lugar agradable.
J

Julio Moreno

Genial
A

Arelita Hdz

Incomodidad por reparaciones.
K

Karelyalmendra Gracias

Muy buen servicio
A

arturo diaz

Instalación un poco confusa
M

MrDerezzed RM
J

Julio Cesar Garcia Ponce

Excelentes vacaciones
D

Denise Ibarra

Our stay was the best! I had my vow renewal there and everyone was awesome! Jesus our coordinator took care of everything from planning to getting everything ready for the big event. Bruno stepped in and made sure that everything went without a hitch! The location of the hotel is by far the best and the place itself is clean and very beautiful. The food was great and I recommend all their restaurants. All their food was excellent and fresh! The drinks were great and the view was spectacular! They had events and popup shops everyday we were there and had shows for us to enjoy! I cannot wait to return! The staff is the best part of this hotel everyone and I mean everyone is very nice, informative and helpful in everyday! They look out for your pockets as well! They will recommend places where you wont have to over pay for items you might need outside of the hotel. Will definitely be coming back again! They made it a home away from home.
S

Stefan Streckel

Schönes Mittelklasse Hotel am Promenade Strand von Cancun. Traumhafter weißer Sandstrand, türkises Wasser soweit das Auge reicht. Die Mitarbeiter sind sehr professionell und sehr freundlich. Beim Essen darf man nicht zu viel erwarten, schmeckt aber alles. Alles sehr sauber, Toiletten 1a, frisch renoviert. Das Unterhaltungsprogramm ist nicht erwähnenswert, WIFI funktioniert leider nur im Lobbybereich wirklich gut. Da das Gesamtpaket und Preis/Leistung stimmen----5 Sterne
G

Gray Noonkester

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Our stay was the best! I had my vow renewal there and everyone was awesome! Jesus our coordinator took care of everything from planning to getting everything ready for the big event. Bruno stepped in and made sure that everything went without a hitch! The location of the hotel is by far the best and the place itself is clean and very beautiful. The food was great and I recommend all their restaurants. All their food was excellent and fresh! The drinks were great and the view was spectacular! They had events and popup shops everyday we were there and had shows for us to enjoy! I cannot wait to return! The staff is the best part of this hotel everyone and I mean everyone is very nice, informative and helpful in everyday! They look out for your pockets as well! They will recommend places where you wont have to over pay for items you might need outside of the hotel. Will definitely be coming back again! They made it a home away from home.
K

Kim Thai

Our stay at the Omni was wonderful! Most of the food was great, some were not so great but the service and warmth we received from the staff during our trip overshadowed any minor problem. WiFi coverage could have also been better. But as a whole, we very much enjoyed our stay❤
G

Ginny Milikich

Excellent resort for vacation! Great, spacious villas! Great food.and service! Too bad they have to diminish the experience with time share sales pitches!
J

John Wrather

If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on here and they had the cheapest rates around... Wonderful time! We did go via a time share presentation that lasted a bit too long. However, the hotel and staff--fabulous. First, the three reservation required restaurants were amazing. I cannot say enough good things about DaVinci. The staff, the food, the manager who moved our reservations up-twice; all fantastic. We had breakfast at the buffet which was better than most buffets and lunch was either Sushi or taco stand. Both of which we good, fast and simple. The staff- from the bellman to the waiters on the beach-all professional and friendly.
H

Hale Family

The Good: Beautiful clean Hotel, nice pools and super easy access to the beach. The staff are really nice and helpful. Restaurants have good food choices. Drinks are strong and they keep them coming. On site excursion desk (very informative). Maids are very thorough, mini fridge is stocked daily, soaps & shampoos are nice. The Bad: pools close at 6pm, beach swimming closes at 7pm, shops close at 6pm, restaurants/cafes close at 6pm (reservation restaurants are open later) On site night club/hookah bar has no AC (hot as heck) and is open from 10:30-1:00. Farthest from downtown from other night time entertainment and shopping. WiFi is free but is horrible unless you are in the main lobby or standing next to your rooms bathroom sink. Every noise in the hallways is heard through the very thin wood room door. Not much for teens under age 18 to do. Room service takes a long time during the day. The room fridge keeps items barely cold. No hanging of clothing items or towels on balcony, there is no drying rack or line, so your wet swim gear, etc has no where to dry out. This is a great hotel for families with younger children 12 and under, older couples and seniors. I will not stay here again.
H

Homayoun Arian

THE BEST SERVICE THE BEST STAFF THE FRIENDLIEST CUSTOMER SERVICE I HAD THE TIME OF MY LIFE WITH THEM OMNI STAFF AND BARTENDER. OFRA PAULINA MARISIO ARE THE COOLEST AND NICEST STAFF. A+ MUCH LOVE FROM HOMEI TO ALL YOU ALL. THANK YOU SO MUCH
C

Chris Procopiou

Beautiful scenery and beach. Rooms were spacious and comfy. Service was outstanding. The staff does a wonderful job of welcoming and ensuring your happiness
M

Michael Wiles

Ein tolles Hotel an einem traumhaften karibischen weissen Puderzuckersandstrand und türkisblauen Wasser! Allinklusive macht es richtig Spaß, man bekommt an mehreren Orten leckere Getränke und es gibt sogar Service auf der Strandliege. Echt super!!! Es gibt mehrere Whirlpools und ein Bar direkt am Strand. Verschiedene Themen Restaurants, wie z.B. Mexikanisch oder Italienisch gibt es auch. Gewaltig genervt hat, dass einem als erstes Mitten in der Nacht ditekt bei Ankunft im Hotel eine "Timeshare Verkaufsveranstaltung" praktisch aufgezwungen wurde.
T

Testabright

If you like to enjoy a vacation and get high quality service, do NOT come here, Cancun has hundreds of options. However, if you like an average service, with average food, average amenities, average drinks, then, this might be the perfect place for you.
M

Michael MacIver

Rented a beachfront villa in the Omni complex from AirBnB and it was totally worth it. Villas have tons of sleeping space and can be shared with 8 people easily. With the villa we had access to the hotel pool and beach amenities. Overall good value for large groups.
K

Karen Flynn

Wonderful time! We did go via a time share presentation that lasted a bit too long. However, the hotel and staff--fabulous. First, the three reservation required restaurants were amazing. I cannot say enough good things about DaVinci. The staff, the food, the manager who moved our reservations up-twice; all fantastic. We had breakfast at the buffet which was better than most buffets and lunch was either Sushi or taco stand. Both of which we good, fast and simple. The staff- from the bellman to the waiters on the beach-all professional and friendly.
R

Rem

Netter Service, große Auswahl an Freizeitbeschäftigung. Fitnessstudio, Pool, Strand, Restaurants, Zimmerservice, hammer Aussicht und vieles weitere vorhanden. Gerne wieder!
D

Dustin Jennings

Amazing week vacation, could not have been better. The staff treat you like royalty and the eco tourism is great. I highly recommend the cenotes tour with Xcaret, they are top notch and was one of the highlights of our trip. Will definitely be returning! One last thing, at the breakfast buffet you can order bacon and mango, you just have to ask for it.
G

Garrett Young

This resort is pretty neat but the food seems to be subpar co.pared to other resorts in Cancun. The sushi bar is awesome. The room service food is better than the restaurant food. The sea turtle launch at the beach is something to see.
Y

yukinobu nagao

オムニホテルのカンクンです。オールインワンクルーシブでプールサイドで飲み物飲みながら海眺めてるだけで最高のバケーションを楽しむことができます！食事もレストランを選ぶことが出来て長期ステイでも飽きることがありません。ビーチはまた最高に綺麗です。
C

carrie green

Tried selling vacation time share. Took up half the day. But beautiful views and nice staff.
D

Delia Anguiano

Clean restaurants food good. Many pools, and all are very clean. Many jacuzzis. It has the beach very close you only walk like 10 steps to it. I Iove The roo. with balcony and the view.
K

Krasimir Ivanov

Good service, good food and fun. Great for a family holiday.
J

Jeronimo Ivan Sandoval Martinez

It is kind of far away and somewhat small, but the service provided is excellent. Facilities are top notch as well.
R

Ricardo Muleiro

Food was great, service was excellent, room, entertainment... Everything was outstanding! Will come again at any other time. Thanks so much!
R

Rikesha Fry Brown

Beautiful hotel. The staff is amazing!
G

guts27 27

Excellent service, great food (Mexican, Italian, Asian, seafood). Perfect memories. The family loved it.
L

Lynne Palmer

Pools are great; food and rooms are sub pat
J

Jorge Daniel A.M.

Good service and food. Nice location and great view for dinner
D

Doug Stacey

Stayed once in a beautiful villa with my family and once in a hotel room on business. Both times I had a great experience. Booked an all-inclusive rate and was pleased with the food and drinks. Service during my stays was excellent. The beach is beautiful!
O

Oscar Mejia

I love this hotel is close to everything Gettinga around is easy and safe when You are not looking to do anything illegal..
J

Javier Gudino

Excellent service. Cheap alcohol and not very flexible drinking schedule.
M

Mir Isaamullah

Awesome place. Here for a week for vacation with all inclusive package. Food is fantastic and the service is good.
A

Andrew Ramirez

Very clean, good food, easy access to the beach and excellent staff. Bartenders take very good care of you.
S

Sharon Gerber

I love this resort. Been there 4 times.
S

steven kellhofer

josef our waiter was awesome
A

admatlydian

Very impressive! Staff was great and attentive. The views were awesome. The beach had nice white sand and they had quite a few huts for shade. There were a lot of activities available. Everything from food and drinks were truely inclusive. No shortage of bars and fast food. Buffet was pretty good too.
M

Mohammad Ramadan

Lifetime experience. Beautiful resort! Excellent staff. Food was delicious
T

Tammy Davis

We love the Omni! The Hotel rooms are updated and gorgeous, the views are amazing and the Staff is absolutely Amazing!!! The best place on earth to Vacation!
N

Nishanth C

Good resort, rooms are average, facilities are wonderful. Most of the staff are helpful and with a smiling face.
F

Fernando Ferreira

Just ok. Overpriced for what you get. Food is ok, service could be better. There are too many options in Cancun to go back to this hotel.
G

Genevieve WZ

Came here to get a haircut. The spa is very small and can only accommodate at most two people at one time for the same service. But the service is pretty good! Decent haircut for a decent price.
M

Mckenzie Rowe

The hotel is beautiful, beach is very nice, staff are friendly and helpful. The food is also very good, but very annoyed about reserving the restaurants. We went in this morning (tuesday) and all three of the dinner options that need reservations were booked until Thursday. Luckily the food at the buffet is also very good, but the lady did not particularly care about our predicament.
T

Thomas Fredrickson

Came for a get away vacation for four nights and had the experience of a life time! Way more than I expected and definitely will be back... Outstanding food, service, and adventures.
T

Tatiana Gutierrez

Great Hotel , great Services .I recommend it to anyone . Looks like a Paradise !!!
M

MA. ROXANA BALDERAS RODRIGUEZ

Amazing place, great service and perfect location.
S

Stephanie Aguirre

We had a great time. The staff was friendly and helpful
M

Maximiliano Machado

Boa estrutura e comida também é boa. Os quartos são espaçosos, mas o atendimento é péssimo.
J

Juan Pablo Martinez

Ok , gooood
A

Alex Rivas

Good service
B

Brett Goss

My visit was for a required rest period for work that totaled only about 11 hours. The property was very pretty, numerous pools and a beautiful beach with lots of lounge space. The numerous on-site restaurants are ideal to centralize your stay and provide clean and safe food. Numerous complementary benefits as well as a top-notch gym and spa experience. The rooms were comfortable, and the blackout blinds were perfect to catch some day sleep for an all night report to work. I would consider a return at my own expense in the future, in the meantime, I will back in 12 hours again with work!
A

Asa Brockman

Service has been amazing, the location is great, room is renovated and super clean and pretty.
N

Nilo Junior

Fiquei muito feliz com a estadia no Omni. Limpeza, qualidade no serviço e no atendimento. Boa comida, é bom serviço de bar. Espero ansioso pela volta!
M

Mr mrs

We liked this place the staff was wonderful the place was nice and always guest friendly, something for everyone.
J

Jessica Frederico

Hotel itself is beautiful. We have a beautiful view from our balcony and we liked the shows we have seen. However, bar service can be pretty slow and we could never get the king bed we requested 6 months in advance. Even though we were told more than once we would have one it did not happen. We have also had much better service at other resorts in Mexico so we would be staying at one of those on our next trip.
T

tamara almeida

This place is amazing and the kids will love if and all friendly people always me someone new
J

Juan Alfredo Blancas Velázquez

Excellent place to enjoy vacations. I love this hotel.
G

Grant Clark

Way overpriced, food was just ok. Facilities are nice. I expected much better at 300 plus dollars extra a day for all inclusive . Save your money and go to the Weston just up the street.
N

nitin tekchandani

Located on the beach, very beautiful ocean view. Rooms and services are great. I took costco all inclusive deal
R

Rui Castro

Atendimento e fartura.
C

Christian Tran

huge rooms, good service, good entertainment, slow wifi though
T

Tammy Lynn

Great time with girlfriends. Beautiful beach and pool area. The taco place is simply delicious. Clean rooms and wonderful staff. Three wishes mixed drink was my FAV!
E

Ean Wu

Great service. Pools are very nice and relaxing. Having a great vacation
A

Alex Herrand

Room a bit small, food is good, friendly staff
S

Steven Charouhis

The most organized and cleanest hotel in the hotel zone. Amazing views and remarkable food!
T

Team Rife

Everything about this resort is outdated. On top of that, the all inclusive meal is fine, if you like eating at the Golden Coral! Everything has a brown gravy on it that tastes awful. When we arrived, they told us to leave our bags at the front desk and some guy was going to show us around the place. Well, he ended up taking us on a brief walk to the asian place that sits on top of the spa. He wanted us to come to this breakfast the next morning and hear about a membership for Omni that would give us discount tickets to tours and excursions. This was annoying, because he didnt actually explain anything to us about the resort or the events that they had coming up. I was disappointed in the resort we chose. I will not stay here again.
W

William Webb

Outstanding Service, outstanding beach. Best of Cancun. Feels like home. Staff is stellar.
F

fei xie

Food and room is not good as we expected. But the price is cheap. Most of the cafes require booking and booking is only available from 9 to 4.
E

Elvymond Yao

Also the staff were nice and friendly, and everything was clean and neat. The beach was only a short way from the hotel, and there was a bar close to the beach.
R

Rafael Palacio

The hotel was great. The rooms were clean and the employees are very attentive. The food was okay. As far as the entertainment goes, it could have been better. Overall, my family and I had a great time at the hotel.
S

Steven Johnson

Excellent service and food. Great atmosphere
A

Ana Cristina Gaitán

Great beach, great location, convenience stores and public transportation are very very close!
P

Park

All inclusive is great for the price and drinks
A

Ash Lo

My stay from July 18th-24th was nothing short of awesome! Great attentive staff who work so hard to provide excellent customer satisfaction! Highly recommend. Great rates as well.
M

Mathew Mezzei

This resort has great amenities, friendly staff, and awesome food. Highly recommended, especially for all-inclusive packages.
J

joey reyna

Clran and nice
A

Aidan Phan

Above average food, nice beach setting, and pools are great fun
C

Conor Doyle

It was great
T

Thaís Marques Moraes

Excelente em tudo: localização, limpeza, serviço de quarto, comida. Nada a reclamar!
S

Sunny Du

坎昆酒店区一家非常棒的酒店
J

Justin Christopherson

Incredibly friendly staff and atmosphere that made all the difference will visit again.
M

Michael Shan

This was my first all inclusive experience and I loved every bit of it. We were right by the beach, there were several bars and restaurants to eat at (all the food was awesome, and there was lots or variety), the service was incredibly friendly, and the room was comfortable and not too much. I went with a group of 7 college graduates for reference.
T

Telmo Koerich

Não espere cerveja gelada. Pode padrão US
M

Mark Grewell

We are having a great stay. Great beaches and food. We are having fun!
C

Carissa Concepcion

Poor food; clean and spacious rooms; little to no nightlife
E

Eugene Reibeling

From the people to the food, the shopping to the romantic dining, it was all good. The definite one stop destination for can cun
S

Shelly Nice

We just arrived yesterday and never want to leave. This is my second time and my boyfriends first at an all inclusive resort. Everyone and everything is better than we could have asked for! Come visit and you will never want to leave.
T

Terri Pearson

This is a very nice hotel with a great staff!
A

Adam Hua

Staying for a week for vacation, everything has been amazing so far at this all inclusive resort!
J

Josh Tang

一般吧。性价比一般。预算少可以去交通方便。预算多的话还是去住独栋Villa那种吧
V

Vicki Beatty

beautiful resort. Enjoyed our stay and will return. Restaurants were wonderful and service even better. The DaVinci Restaurant was wonderful. Luis Emnigue was a wonderful waiter and made our dining experience even better. Gilberto at the pool bar was also very accommodating. Beautiful resort, clean and beautiful. Staff excellent.
A

Alex Covarrubias

I Had The Best Time Of My Life At This Hotel I Stayed For 4 Nights I Got to Say The Food, Rooms, & Drinks Were All Good The Night Life Is Awesome If Going Out Clubbing And Its Down The Street From The Hotel Planning On Going Back Next Year For Sure. Recommend To Anyone.
R

Rocio Read

Great All-inclusive Resort with delicious food and outstanding service.
D

david carneiro

Muito amplo lindo e muito limpo não tenho reclamações
C

Carlos Eternod

Beautiful hotel, great service. Goood good all the staff is very aware
T

Tyler Wernli

The breakfast alone merits this place 5 stars. There is nothing like sipping the fresh juice and eating the amazing food by the beach. Our waiter was awesome. I really love this place
L

Li Ang Zhang

Not very positive experience. I booked through a travel website. I arrived and was notified I had to pay in full. After I paid, they told me my room with two beds was not guaranteed and therefore I did not get one. Since I just paid, I had no leverage. They told me to check back at 9 am for the best chance to change rooms. When I did this the next morning, they told me to really until 12 for the room, despite already starting to check in new arrivals at that time. They wasted half a day of my vacation. Their beer is also watered down.
A

Alicia Jimenez

Really good place. Has good views an really good services.
M

MARGARITA ZENDEJAS

Omni is one of the best hotels I have ever stayed at. I recommend this hotlel 10/10
M

MAYLIN MAFFINI

Adorei
S

Sam Phillips

Amazing service and loved the holiday!
N

Nick Bukaty

Great service in every way. We were automatically upgraded to the villa and are treated great wherever we go.
Z

Zachary Gibbs

(Traducido por Google) Todo es bastante bueno
C

catmania mx

The hotel is under remodelación, still good service
A

Andrew Lee

Great service, all inclusive, beautiful beaches, friendly staff. Decent food, plenty of alcohol, and fun things to do.
S

Stacy Heilig

Im so happy with the service and the room accomidations ate wonderful. Very very friendly and helpful staff.
M

Michael Steinhoff

Watch out for the fun police... ;(
B

Benjamin Haaland

Went with the all inclusive package and it was incredible. Staff extremely fun and courteous. Food and drinks were great. Would come back for vacation in a heartbeat.
F

Fazzix Lock

Really good service and food was amazing, I loved the clean beaches.
N

Nitesh M

Great location, great room, and great service
J

Jennifer Zhou

Nice location, the food is average
H

Hyun Whang

Great food, but there is no water slide in any of the pools
J

Jose Ventura

Awesome place to vacation.
A

Alan An

Great location and amenities. Room are super nice. Sushi was just ok but the pina colada restaurant was dope. The beach is gorgeous.
J

Joshua Carr

Rooms are clean. Staff are friendly. Wi-Fi sucks do bad. If you want anything other than the buffet.. Good luck!
Y

Yena Kim

Good service variety of food. Rooms could be updated
U

Un usuario de Google

Love the staff.
M

Morad Askar

Clean rooms. Beautiful beach and plenty of food options. Service with a smile.
V

VIN

Amenities and service is good.
M

Mike Garcia

After having a delayed flight was booked at the Omni and what a great experience and relaxing time after the delay...
L

Lizzet Byrd

awesome time! I came for a work trip, the staff was so helpful and food was delicious. the beach was perfect and has jetskis to rent off the beach! the hotel is a pefect location to night life as well as easy to travel. I will definitely make this a yearly trip I would not want to stay anywhere else! perfect vacation spot.
L

Leandro Mehl

Estou aqui com minha esposa e meu filho, para seis noites. Desde o check-in está tudo maravilhoso. Comida excelente, bebidas, hospedagens limpas e muito bem cuidadas, funcionários muito educados. Nada a reclamar. Perfeito!
M

michael moreno

Nice employees good food
J

Jennifer Oehlerts

This is a great resort. The food is good, the pools are great and the heated hot tub bar is the best.
A

Adam Burr

Great place to relax
A

Arturo Pardo

The hotel staff made it nearly impossible for our guests to enter the show room
M

Matthew Pearson

Great place
R

Rodrigo Barros

A estrutura desse hotel não é das melhores, é um pouco antigo, porém compensa pela excelente localização, na melhor parte da praia de Cancun.
D

dominic jones

Descent aminities and friendly staff.
S

Sol Ayoub

Service was OK, not the best experience. Food was OK.
T

trentin cook

Awesome af
G

Gopaul Persaud

Great staff and service
K

Kathy Garin

Nice and clean. Very knowledgeable conseirge service.
J

Jeremiah Burlingame

Good food and nice beach, staff is nice
C

chen jj

Sooooooooooooooooooooooooo fun
D

deb gamm

Loved it
A

Andy Chen

The beach, pools, and the services were great! Food/drink is a bit of a hit or miss. Shows and room are decent.
J

Jon Gunn

AQUAWORLD IS TERRIBLE, RUDE AND DISREPECTFUL.. ZERO STARS. LOVE THE OMNI RESORT. BEST VACATION EVER. 5 STARS. WILL WRITE A SEPARATE REVIEW LATER FOR THE GREAT RESORT EXPERIENCE. MY WIFE AND I TRAVELLED TO CANCUN FOR OUR ANNIVERSARY IN FEBRUARY 2015. WE STAYED AT THE OMNI RESORT CANCUN, IN WHICH AQUAWORLD HAS THEIR SHOP. I HAVE BEEN DIVING FOR MORE THAN 15 YEARS BUT MY WIFE HAS ONLY BEEN DIVING 6-7 TIMES AND SHE WANTED TO FEEL A LITTLE MORE COMFORTABLE WITH THE GEAR. THE OMNI RESORT OFFERED A COMPLIMENARY INTRO TO SCUBA LESSON ON THEIR WEBSITE. NOW READS “Daily snorkling and introduction to SCUBA lessons are provided in the pool by the professional instructors from Aqua World – Mexico’s largest and most experienced water sports and PADI affiliated company. They also offer tours, diving, sailing, fishing, and a range of other activities.” I ASKED AT FRONT DESCK OF THE HOTEL WHERE WE GO FOR OUR FREE POOL LESSON, THEY SAID TO GO TO THE AQUAWORLD SHOP NEAR THE BEACH. I WENT DOWN AND ASKED THE AQUAWORLD STAFF ABOUT THE COMPLIMENTARY POOL SESSION, THEY SAID TO COME BACK TOMORROW AT 11AM AND TALK TO EMILIO. THE NEXT DAY, EMILIO WAS NOT THERE UNTIL 12 NOON. EMILIO TOLD ME THAT HE DID NOT GIVE FREE LESSONS AND TRIED TO FORCE ME INTO BUYING A LESSON AND DIVE. EMILIO WAS VERY RUDE AND DISRESPECTFUL TO ME. HE TOLD ME THAT HE DID NOT WORK FOR OMNI RESORTS AND THAT HE DID NOT HAVE TO GIVE ME A FREE POOL SESSION, EVEN THOUGH I POINTED OUT THAT HIS SHOP AND THE POOL HE USED WAS ON OMNI RESORT’S PROPERTY. EMILIO THEN SAID THAT NEXT POOL LESSON WAS NOT UNTIL TUESDAY MORNING (4 DAYS LATER), WHICH WAS OUR LAST DAY THERE. AT THAT POINT, I DIDN’T EVEN WANT TO HAVE MY WIFE IN THE POOL WITH THIS RUDE AQUAWORLD DIVER. WE HAD BOOKED A FEW DIVES WITH (SCUBA DIVING CANCUN) PRIOR TO OUR TRIP DUE TO ALL THE BAD REVIEWS OF AQUAWORLD. THIS EXPERIENCE CONFIRMED THE BAD REVIEWS ABOUT AQUAWORLD AND ALSO DETERRED US FROM USING AQUAWORLD FOR ANY OTHER WATER SPORTS OR TOURS FOR THE REST OF OUR STAY. WE HOPE TO VISIT THE OMNI RESORT IN CANCUN AGAIN BUT WILL DEFINITELY NOT BE USING AQUAWORLD. THIS BAD ENCOUNTER WITH AQUAWORLD WAS OUR ONLY NEGATIVE EXPERIENCE WITH OUR ENTIRE VACATION, THE RESORT, RUINS TOURS, FOOD, DIVING TRIPS, ZIPLINING, AND CENOTE SNORKELING. MANY OF THEIR TRIP ADVISOR REVIEWS TALK ABOUT THEIR SUB PAR EQUIPMENT AND NO REFUNDS FOR THEM CANCELING DUE TO WEATHER. VERY SURPRISED THAT THIS COMPANY IS AFFILIATED WITH PADI.
A

Abigail Escamilla

Mm un bonito hotel
A

Abner Medina

Everything was ok. It has great view
E

Eda Rosa

The service was priceless! Jose at the concierge desk and Enrique at the Pina Colada restaurant by the beach were by far the best! They went above and beyond their job description! I have no complaints just a suggestion the night shows need improvement. As a dancer/chorographer I guess I look with a critical eye but the "Tropical" night was honestly a poor done show. The Mexican night of course was great and the Circus night was also good. But definitely need more work on the shows. Other than that the hotel was so clean and the food was 5 stars!
E

Enrique Garrido Jr

WE WERE THERE FOR OUR 42ND WEDDING ANNIVERSARY, WOW!! FOOD WAS GREAT, THE RESTAURANT SERVICE WAS EVEN BETTER, AS WE WALKED INTO LA PALOMA, PINA COLADA, DIVAS, DAVINCY RESTAURANTS, WE WERE GREETED LIKE KINGS; THE ENTERTAINMENT GROUP WAS SUPERB, SHOWS, POOL BAR SERVICE FANTASTIC, THANK YOU ALL FOR SUCH A GREAT TIME...LIKE TO COMMEND, ANTONIO, VICTOR, FILBERTO, ADAN, RUBEN, FERNANDO, FRANCISCO, ANGEL, PAOLA AND ALONDRA , MIL GRACIAS!!
J

Julian Garcia

Ulices arreola. This place is great......for a goog family time.........my wife and six month old baby were ther few weeks ago.. Wow the best vacations ever great food, facility, service the best. Every body is focus on making sure the customers are happy, especialy Filiberto at the restaurant .Victor at the main bar Antonio the bella boy. Ext. We will be back. Sune.
A

Ankur Shah

Beautiful property
C

Clayton B

I love this place.
F

Fernando Godfrey

Organización deficiente
M

michael stewart

Customer service was awesome had a great time
D

Debbie Stevens

Had a good holiday in January, nice large room, clean resort well situated for busses outside. Good food. Would go again.
M

Michael Svoboda

Nive
D

Donald McMichael

Oh My Gosh!!!! Outstanding place for vacation!!!!!
S

Shannon Ash

Great view and beach!
C

Chanse Mygrant

Great resort, very hardworking staff only complaint would be the resort needs to be renovated.
M

Martín Isai

Amazing place
P

peter chung

Very friendly and curious
W

Winston Miao

Clean safe environment, friendly staff, good food.
S

Sherwin Sukhu

So far so good
D

Doug Maxfield

Love it
J

Jennifer Rose

Great experience!!
A

Amin Parva

Good food
?

洪偲榮

小巧溫馨的飯店
E

Ernesto Hernandez

Nice
S

Shuchi Goyal

Great service
F

Francisco Javier Teista

Nice hotel in Cancun
J

Justin Kulick

Great location.
T

Timothy Winkelmann

great beautiful place
R

Roland Braswell

Good
C

Christina Jimenez

Loved it
W

Wellington Tzou

great amenities
D

dlgray33

Great Villas and our Chef was amazing.
V

Vander Moreti

Vale a pena!!!!!!!!
R

Ronald Rountree

Good service from the workers
E

Ernesto Mejia

Excellent hotel
L

Laura Wilson

Awesome hotel!
N

Narendra Khopey

Clean and tidy
H

henry ong

Perfect vacation!!
L

Luis Delgado

Nice
M

MJ Gellada

Good
B

Brittany DeRousse

Staff is great!!!
J

Josely Mendez

Bonito
D

Dylan Sherrill

Awesome
P

Pamela Markham

Great place, good food, no problems.
E

Ernesto Teyer Estrella

Rico
D

Daniel Saillant

Best hotel in Cancun.
V

Vicmar 98

No
O

Onley Roach

:(
U

Un usuario de Google

We stayed in a private villa & it was beautiful. The view spectacular. Problems were there are not enough chairs on the beach, maybe one for every 30 people staying in the resort and villas. People were complaining everyday. In addition, there is a new law that went into effect about 6 months ago. If you want to exchange USD for pesos at a bank or the hotel, you need your passport and immigration paper from the plane. So, make copies before you go, this way you do not need to carry your passport with you. In addition, if you are staying at a privately owned villa the front desk will not exchange money for you. You can only pay for food and drinks with pesos or credit card at the resort. No USD at this resort. Better exchange rate closer to downtown. It cost 8.5 pesos to take the bus where everything is happening. If you need to buy groceries, take the bus towards downtown to Kukulkan/Ave.Tulum and Coba. You will see the Office Depot on the left. Big supermarket on the right side can not miss it. Blue trim. We went to Walmart the first time and paid more money. This is where the locals shop.
U

Un usuario de Google

Loved everything! Great people, food, service and rooms clean and comfortable. We will return!
U

Un usuario de Google

Clean comfortable great staff
U

Un usuario de Google

This hotel is not correctly located on the google maps.

Omni Cancun Hotel And Villas

Omni Cancun Hotel And Villas

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