Información
| theroyalcaribbean.com |
| +52 800 020 4680 |
| Km. 17, Blvd. Kukulcan Lote 50, Zona Hotelera, 77500 Cancún, Q.R., México |
| 4.4 |
| Aprender más -► |
Ubicación
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Comments 210
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Daniel MoraMuy buena atención y buen trato, lo ame
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jorge velazquezEl buey q esta afuera del lobi es éso un buey. No pienso regresar. El turismo debe ser súper bien tratado para q regrese
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Sayra YunesMuy padre el hotel. Le faltan opciones en el restaurante, pero con un poco de imaginación se resuelve. Estaría mejor si el elevador fuera más accesible en los últimos cuartos al fondo.
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Eduardo BadilloExcelente hotel! Tiene amplias instalaciones y cuenta con todas las amenidades que quisieras en tus vacaciones. La atención del personal es bastante buena.
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Gilda MedranoHola te Recomiendo
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Armando MolinaLa atención del personal es excelente. Del servicio no me agradó que te reciban hasta las 16:00 horas y tengas que dejar la habitación a las 11:00 horas cuando ya pagaste el día completo
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JORGE EDUARDO AVALOSMuy lindo lugar. Me quisieron vender la membresia y aunque no la acepté me dieron 55 dólares de crédito.
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hugo reyesEs un lugar con una excelencia, en sus atenciones y algo que me agrado es su honestidad aparte de todo lo bueno del desarrollo. Se nos olvido una tablet ahora que estuvimos por allá y me contactaron vía telefónica, para que nos pusiéramos de acuerdo y enviar la tablet vía paqueteria. FELICIDADES POR ESE SERVICIO Y SU HONESTIDAD
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Claudio YanzonInstalaciones espectaculares, la atención muy amable. Y una vista de la habitación que invita a relajarse y disfrutar
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Mariana MatusRelajado, en familia se pasa bien.
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Mariano AndolfattoFunciona como un club. No tiene opción todo incluido. Esta MUY BIEN para pasar muchos días, pero en mi caso vine por uno sólo y para eso no es buena opción ya que no ofrece todas sus comodidades que requieren abrir una cuenta que no se justifica por un sólo día.
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David Fuertes VilcapomaUn lugar de Relax excelente , vale la pena compartirlo con la familia.
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Claudio Gabriel DíazExcelente en todo sentido .. precio /calidad/ alimentación / distracción / una linda celebración de mis 25 años de matrimonio .
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Ernesto GadeaMuy bueno
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Edgar Alejandro Monterde GarayUna estancia espectacular
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Ana MocaExcelente servicio y estadía de calidad. Un hotel recomendable y hermoso
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Rosa Maria Lopez LlerenasUbicado en el 17 km de la Zona Hotelera en Cancún. Cuenta con certificado de Excelencia 2016 en Tripadvisor
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Eddy Trejo perezExcelente lugar para pasar unos días de vacaciones !!
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Cristian UrrutiaEl horario de ingreso y egreso es muy corto en comparación a otros hoteles. El Buffet de desayuno es regular y con poca variedad...
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Minos CttmxLas villas son espaciosas y muy bien acondicionadas. Alberca hermosa y playa espectacular.
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Alan MataEl mejor lugar para vacacionar con o sin familia, la atención es lo Máximo, cada minuto lo valoras frente al mar celeste.
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deusdedith scagliatiEste hotel tiene la mejor de las Vistas, el staff es super amable siempre tratando de ayudarte, la comida en el hotel muy buena! Tiene una playa privada excelente para relajarte y disfrutar del Mar caribe.
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alejandro bochettiTodo muy lindo! Excelente vista al mar! Muy amplios! Estacionamiento con guardia privada! Cocina muy completa! Buen aire acondicionado!
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Jeronimo FdezBueno todo
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Alexis SalazarNo son tan amables los meseros ni el personal de la recepción!!!
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Cesar PerezSiempre buen mantenido, tremendas vistas, y todos los empleados muy genial
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Jonathan CastilloExcelente hotel. Y muy serca de playa delfines. Por lo cual la vistas al mar que me toco era perfecta.
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CancunCD Luxury YachtsEl único tiempo compartido de CANCUN que no estafan a los clientes. Todo esta impecable. siempre bien atendido y obtienes lo que pagaste un departamento equipado por los días estipulados.
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Carlos Alfredo Vazquez AlcudiaDe los mejores
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Maria DiazExcelente atención
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Josue GlezExcelente espero que todo lo mejor siga aquí para que me regresé pronto
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Facu GarbinMuy buen lugar para quedarse ahí porque Cancún es muy caro y no hay mucho para ver
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jacinto gomezbuen hotel condominio, buenas instalaciones, muy bien ubicado, pero extremadamente caro!, muy caro para las instalaciones que tiene. por el mismo precio o menos hay mejores y mas lujosos lugares que este
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Brayan NiñoExcelente atención, muy buena comida y siempre el personal atentos de los huéspedes!!
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Meliton Farfan SanchezMe fascinó el hotel, cuenta con instalaciones muy agradables y demasiado limpias, la atención excelente varias albercas en ningún momento ví basura los felicito y por supuesto que lo mega recomiendo claro que volvería a hospedarse con ustedes.
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Israel LeonLa vista al mar es espectacular desde la terraza..!!
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Luis CarlosUn hotel muy bonito.
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Leonardo FCDemasiado bonito. Excelente. Grandisimo. La comida, las habitaciones, las albercas, todo todo es de lujo
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Roberto Lopez GomezLugar agradable
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Javier RomoCómodo, tranquilo, buen servicio.
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Charles ZedryckExcelente, cuartos amplios, buena atención del personal
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Sinhué Chávez VelázquezExcelente
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Ramon SosaHabitaciones amplías, limpias y con una vista genial. Y la mejor atención.
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Fidel Ramirez FMagnífica alberca y contacto con el mar
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Linet Castrolinda playa
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Roberto Valdez BeckerExcelente servicio y lo mejor la saxofonista en el alberca
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Nicolas BortolottiLa vista al mar inigualable, el servicio de ingreso bueno, la infraestructura de los apart muy buena, la opción de un mercado interno muy buena, solo mucho cuidado con la ubicación que les asignan [nos tocó cerca de las turbinas y toda la tranquilidad se desaparecía por momentos por el ruido]
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Genaro De la CuadraEs una empresa que todos los colaboradores mantienen un nivel de atención a clientes muy bueno. Puntuales con los compromisos generados.
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Esperanza Ramon UlinExcelente con muchas ganas de regresar
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Ivvet ReyesEs un hotel en donde te gustara estar un día más!! Comida, bebidas y postres deliciosos!
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HECTOR TORRESEXCELENTES INSTALACIONES E INMEJORABLE VISTA
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Charo MarquezExcelente
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Cesar NavarroExcelente vista
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César PadillaTienen un servicio excelente.
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alesso Maciel MUn muy lugar para descansar de 10
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Jonathan SánchezHermoso resort con un excelente servicio. La playa esta preciosa.
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Gustavo HernandezImpresionantes vistas desde los departamentos, recomendable para vacacionar y negocios
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Flavio V.La verdad que pasamos unos días perfectos, el hotel es excelente, todo lujo y muchas actividades como para ni salir.
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Miguel Angel RissoHotel paradisiaco
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Omaar LunaMuy buen servicio
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Paola GodinezExcelente
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Angel PerezMuy buena cadena hotelera
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Nestor Alejandro Carreon HerreraHotel de lux .. muy buena comida y hospedsje
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Jose Daniel LebrijaIntercomunicado con el hotel Rosal Islander, mismo gran servicio, bonito y clásico, gran relajación y atención. Solo para socios.
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Humberto AragonExcelente servicio
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Luis OlivasTodo muy bien.
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Bryan SalmeronLa comida, y trabajadores son muy amable
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Arik PatinoMejor hotel en Cancun
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Andres FelixBuenisimo, tiene de todo! Un lugar hermoso para ir en familia
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Luis MaloBuen lugar.
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Oscar MartinChido
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Alejandra RomayCocina totalmente equipada, las albercas, el balcón y las habitaciones grandes. Muchas escaleras para bajar a la playa, pero no me quejo. Definitivamente volvería.
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Mercedes OspinaFantástico para toda mi familia
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gerardo aguilar palaciosEl servicio en el lobby es muy seguro, y las instalaciones son hermosas.
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Mario GARCIA GOMEZExcelente lugar
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JUAN MIGUEL VGAunque ya con sus años pero se mantiene
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enrique montielTranquilo y bonito
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Gabriel BargarExcelente lugar sobre la playa amplio limpio y excelente atención
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Jeffte VegaDe los mejores 5 hoteles en Cancún
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Arturo MuñozBonito hotel. 2 de cada 3 personas del Staff te saludan. En el Iberostar la gente es más amable. Asegúrate de que no pierdes tu llave del cuarto, porque te la cobran por $50 pesos. Le daría 3 estrellas, pero los cuartos están muy limpios y cómodos. Parece que todos los cuartos tienen vista al mar. El internet es súper rápido. Los elevadores son muy lentos. La comida bufé cuesta $275 pesos. Así que si vas a comer fuera la mayoría de las veces no hay problema. Pero si planeas comer en el hotel, entonces te conviene quedarte en un hotel todo inclusivo. El hotel es muy tranquilo y callado. Excelente si no te gusta el ruido. La vez pasada nos quedamos en el Hard Rock y es muy ruidoso, pero con más amenidades. Y, cómo escribió Andrei en la reseña, el check in es muy tardado. Unos 20-25 minutos se tardaron con nosotros, y eso que era mediados de Octubre. Siento que la persona que me atendió debió ser más profesional. Su vestimenta no era de lo mejor. Lo sé, no me estoy quedando en un all-inclusive, pero creo que deben escoger un mejor personal.
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Daniel VillaExcelente servicio
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Luz RomeroTranquilo bueno para relajarse he tenido mejores experiencias nada mal. Restaurante muy amables
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Gabriel Rincón RodriguezUna super experiencia!! lástima que parece el hotel de la tercera edad jejejeje
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gustavo lavalleMuy bonito
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Juan Manuel CastañónExcelente lugar, gente amable y servicial, servicios de primera... Una verdadera experiencia de descanso
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Jesús Alejandro Bravo SerranoFue una gran experiencia en el hotel con un buen servicio y calidad
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Carolina CarreñoPorque es el mejor lugar de trabajo
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Blas JaraExcelente
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Jose CordovaMuy bonito y agradable felicidades
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Nathan CardenasEsta muy padre
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Aida ColomboExcelente hotel en todo concepto.
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Lizzie MelgarejoLa mejor opción
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Joseph AndersonThe hotel was in pretty good shape. The shower had very good pressure. The staff were extremely helpful and kind. A very beautiful beach location. Would stay again.
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Kevin WongDecent grounds much more maintain then the royal islander next door. More food selection and kid activities. But unfortunately they will be sold by next year.
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walter KVery clean very well maintained Resort. The grounds are highly manicured. Service is exceptional. food choices are plentiful. Not an all-inclusive resort which is great for non-drinkers. Mostly a family-oriented Resort.
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Евгения ДобрынинаХороший отель, отличный сервис, тут есть все: рестораны, поле для тенниса, бассейны и прекрасный пляж, я бы рекомендовала это место для семей с детьми. Но: находится неблизко от Канкуна, если вы желаете увидеть что-то помимо отеля,придется брать такси.
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Helen GruenerLove this beachfront resort! Fun, laid back, and relaxing with beautiful views from all rooms. The staff is helpful and friendly. The grounds are meticulously maintained. Also, the beach is great, not too mild and not too wild.
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Kyle FosterI stayed overnight at the Royal Islander, but from what I can tell the two hotels are essentially identical. The restaurant I visited at the Royal Caribbean was very good, and I enjoyed the pool acticities provided. The pools in both hotels, though, are 5 feet deep, which is a little much for some of my shorter family members.
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Benjamin SeguraBeautiful location, breath taking views, excellent villas, excellent staff. Lilia from registration is excellent at helping people. Magali from room maintenance was great.
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Katherine TranGreat facilities, spacious, but bathroom is lacking, smaller, and older than the other Royal resorts. Floor is dirty. But very convenient including a market
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Brian DalzielFacilities are outstanding, with spacious two bedroom villa with ocean views and a generous balcony. Huge pools, well groomed sandy beach. Restaurant is good but not great, with western food (not authentic Mexican).
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Elany PaniaguaAwesome resort. Great accomodations. Ultra clean and relaxing. Exellent service.
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Steven DockeryJust returned from from an anniversary trip with my wife and we could not have been happier choosing to stay here! A beautiful resort, the staff were very friendly and accommodating to anything we asked. The food at the resort restaurant was well prepared and presented. The wait staff were very pleasant as well. The swimming pools were always clear, and the beach was groomed each morning. Having the grass tiki hut with 4 loungers, a small table, and separate chair were perfect for all day beach going. The wait staff on the beach was absolutely second to none. We highly recommend this resort to anyone who maybe interested in a trip to Cancun. Thanks again to The Royal Caribbean and staff for a great stay in Cancun!!
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DAVID WILICHOWSKINice rooms and friendly staff. Easy to navigate and nice pools. It has a little store in the lobby area where you can buy food or rent movies. Beach is also very nice. It can be a little windy so make sure to hold onto your stuff when walking around on windy days. Family friendly and a great place to vacation.
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Sun-Jet LiuNice resort with big rooms and nice pool
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Peter ParsonsWe have always had a great time here! I would recommend it to anyone. The rooms are beautiful and the staff is great!
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Mitchell ColanderThe service is great. Food is amazing. The pools and beaches are very nice as well. Rooms are nice and comfortable.
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NVMe DesignsThe service from the staff is amazing, everyone is so friendly, I love the beach which is steps away from my room. This is my 1st solo trip and for my birthday and I felt safe and comfortable. I also love the gift from the hotel (a fish pedicure). This resort has more older people here but if you come for relaxation, this resort is it. But you can also visit the other Royal resorts and the Sands is much more lively. With all that being shared, I would definitely come again.
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Ramon LeberJust a typical all inclusive hotel without any culture and atmosphere. If you go there its like you have never been to Mexico.
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BASTYR BARKOWIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... Just returned from from an anniversary trip with my wife and we could not have been happier choosing to stay here! A beautiful resort, the staff were very friendly and accommodating to anything we asked. The food at the resort restaurant was well prepared and presented. The wait staff were very pleasant as well. The swimming pools were always clear, and the beach was groomed each morning. Having the grass tiki hut with 4 loungers, a small table, and separate chair were perfect for all day beach going. The wait staff on the beach was absolutely second to none. We highly recommend this resort to anyone who maybe interested in a trip to Cancun. Thanks again to The Royal Caribbean and staff for a great stay in Cancun!!
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Joseph JohnsonThe service is wonderful, everyone is very helpful! The entrance is sort of out of the way, but not bad. The rooms are great and room service is very respectful and prompt.
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Tram NguyenWe love our room. It is clean and nice. Customer service is excellent.
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Terry WaltersWe have been coming to the Royal Caribbean for many years. This year we are staying in a beachfront pool level villa. The view is fabulous. The staff continues to be exceptional with many familiar faces we have seen through the years. The villa was extremely clean and well appointed as has been the practice of the Royals in Cancun. We love this place.
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Jodie EadeGreat pools, restaurant options and right on the beach
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Moises VargasGood choice and amazing ocean view
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Brad DoneFirst trip to Cancun, and we were greeted with clean, comfortable, friendly sea-side accommodations for our XMAS vacation. Great food, great amenities, great pools, great staff. Everything you need for your vacation is on this site. Only two drawbacks - noisy and difficult-to-use air conditioning, and an awkward attempt to drag us into a time-share presentation. Would definitely return again.
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Marcos DrakeAn older resort but very well taken care of and is very family oriented
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Rod LeoniExcellent location. Amazing pools.There is a good and useful maket inside the hotel. Very good service.
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Carla HernandezBeautiful Resort ! Nice employees ,clean and beautiful beach! Also , connected to my favorite Resort, Royal Islander!!!
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Adam NewboldBeautiful location and views of the nearby beach. Staff are friendly and welcoming, and the restaurant on site is very good. Pools are clean and enjoyable.
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Scott LothianA wonderful place to relax on the Can Cub island strip. Great pool, food and amenities. Did I say great pool?
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James CrosbyChild Friendly, with good food and drinks. Great for a family vacation.
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Praveen KKAwesome place. Friendly staff. Amazing pool and pool bar
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Eric PetersonAte at El Conquistador. The food ranged from okay to very good between courses. The seafood was prepared well and tasted great. The steak on the other hand was only so-so. There seemed to be some trouble getting a consistent medium rare between the same cut of meat at the same table. Service was polite but slow.
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Alejandro CondeGreat rates and beach
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Susana GonzalezRoom was great, only bad experience was the staff at the restaurants and at the beach did not ask us or even try to help us once, got no service, it looked like because we where not white got no service from the stuff. After being ignored we decided to not be at the hotel for the whole day.
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Thomas ChiangBeautiful beach, great food, good facilities, and fantastic swimming area
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Tamara LongFirst room had bed bugs. They transferred us to a second room and it too had bed bugs. Gross!
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gaurang bhattThe rooms were good but for a resort quite a few things were missing like complimentary breakfast and would not let more than 2 people stay in a room with 2 double beds.
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Daniel OrtegaBeautiful beaches, plenty of pools and excellent service! Our Vila was super nice with an awesome view! I will definitely vacation here again and highly recommend it. Other amenities include tennis courts, swim up bar, restaurant, grocery market and clothing souvenir store.
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Zachery BurkhartNice but big
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karla landaA wonderful place for a grant vacations!!
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Karen HoffmanAdequate but not up to par of other resorts
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Auto Mecânica NevesLindo, Fenomenal,
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cora cheungOld folks home from the 80s. Service is inconsistent, some staffs are very friendly while others are borderline rude.
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Megan AndersonGorgeous resort, the staff is very helpful and accommodating, the pool is wonderful. The beach is just divine and I would highly recommend this location.
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Jacob GeroldThe rates are very reasonable. The staff is awesome and at you beck and call. Drinks flow like a fountain and the pools are amazing.
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Kenny ArdizzoneHuge pool. Oceanfront. Excellent breakfast including custom omelettes. Away from street noise. Con: can sometimes hear neighbors, they wanted to charge for friends coming to visit.
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Tigress JohnsonThe resort is very nice and kept very clean. The only complaint we had was the noise from construction right above our room in the morning. It woke us up two days in a row.
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Владимир ВНеплохой отель. Чистая 4ка.
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Leah MurchAmazing room. Great view. Slow check in. Big room. Awesome time
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Eduardo RodriguezBeautiful place but when I had a complaint about not getting the room that I booked online the front desk personal where kind of rude they had a to bad attitude about it. So we had to sleep in two full size beds instead of a king size. Disappointed
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David WilcoxThis area has the best beach in my opinion. Rooms are great, everything is very clean. Grounds are kept up daily. Staff is friendly. I was never approached about a time share which is unusual in Cancun. No complaints at all!
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Arun ShringiOne of the best resorts in town..So scenic and just in front of beach...Highly recommend for your vacation.
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Danny CortezGood customer service, great experience overall.
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Robert CorkWe stopped in to visit some friends staying there. The lobby, pool area and beach were very clean. Waiters at the pool were attentive.
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Scott ProssYes, it is a bit dated, this this place is great. The beach area is one of the nicest in Cancun. It is extremely clean and the staff is great. We really have enjoyed our stay here.
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Jonathan DavidGood service and a great stay.
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Ted GarnerWe have been coming her since 1992. Great staff, the bldgs are very well maintained
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Rosangela YamanakaLugar maravilhoso, completo e uma vista linda.
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Jack SchulzIt is very clean and has a huge pool and workers are good
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Eldad MatmonRooms are nice. The staff are kind and helpful. Not too expensive for a good resort.
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Henry CerdaThis place is great!
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Marisol BenícioAmei
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Graham ClintonThe hotel had truly stunning views, polite staff, and a beautiful beach. It was everything you could hope for in a touristy vacation.
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Tony SimoneThe hotel itself is a little difficult to get to, but the hotel is mighty fine. The pool is great and warm, the beach is warm, there is a full blown kitchen in the hotel room! The service and employees are very nice. Would recommend.
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Joe AckersonBad food, expensive drink which they never put the correct amount of alcohol in so it was a ripoff overall.
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rigo barronoutdated but still really nice. Beach is not as good as other in Cancun. Isla Mujeres north beach is the best.
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Shuchi GoyalNice rooms and amenities
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luis solisIts was all great! Just wish the hotel had more to see
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Anthony WienerVery nice rooms. A little low key, middle age crowd. Good happy hour at pool.
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John RathbunBeautiful resort, clean, friendly staff. Excellent food choices, and plenty to do on and off resort property.
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Daniel BerthierBeautiful place
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Mark MickelThe views from the Royal Caribbean are fantastic.
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Mark MickelViews are top notch
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Jeff FiskNice place good food. Great view nice staff. Overall great time
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Nick ZThis resort is a member of the Royal Resorts. As a result, the quality of all the amenities and the service are top notch. Great place to stay in Cancun!
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Andrik Vicente Dominguez DuarteKgado :v
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Trung ManAwesome location and hotel staff, but furniture and amenities might be a little bit updating
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Travis CopelandClean, courteous, well manicured grounds and great food.
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Raphael YamanakaVery good
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Parker OliveThe pool is cool
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Jeff TsaoNice view~
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Miguel RiosGOOD PEOPLE. NICE ROOMS. WATER PRESSURE FROM HELL. GYM IS GREAT. I WILL COME BACK AGAIN:)
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Jack BarnettNo hastles, great location, beautiful property.
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Brooke McLeanSouth of Cancún, nice room, friendly service
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Gavin HardenVery attentive service and great facilities
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Alex SolomonLovely resort with very helpful staff.
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Amy Ravit KorinI stayed next door at the Royal Islander, but as the properties are connected, I enjoyed many activities and meals at the Royal Caribbean. I was there for Zumba, Pilates and Water Aerobics daily and also participated in music trivia and bingo. The instructors are high energy and the staff is very friendly. Easy access to the sea, beautiful views and a great happy hour in the swim up bar complete with half priced drinks and complimentary chips and salsa.
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Craig NelsonGreat resort, great staff. Eager to come back
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Harsimran SinghThis hotel sucks. We had previously confirmed 2 rooms under one reservation with the hotel prior to the visit. Once we arrived, we were told only one room was ready while the other was in a separate building and was still being processed. I would avoid this hotel at all costs.
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Houry KandoyanVery nice resort to stay at and enjoy the beach and the pools.
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Niko HoweThe rooms were nice and big the compound was huge and had access straight to the pools and to the beach
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josue vegaBonito
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Mike CampbellChristmas vacation spot for over 10 years...shame it is closing in March of 2018
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Tim HNice clean
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Heather CrosbyAmazing staff
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cid davidPoor and old hotel. Breakfast also poor. Not recomended.
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Daniel KVery comfortable. Enjoyed it.
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Alexis GarduñoShit
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Rodrigo KhalilFantastic place!!
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Haosong PEIrude staff...especially a man called "Francis" or something similar...
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Janet BiemeretAmazing!
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Sarah D HAmazing place to be all around. conditions, staff, food.
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Israel Rodriguez HuertaI like this hotel and the service is perfect
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Alex ChieleTudo muito bom e com excelente atendimento
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Vishwa NeelakandanCool foid
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Linda BaumannWonderful but expensive. Not lodging but eating and cabs
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Bertha PenlandLove everything about it
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Tony S.F.Dope
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Dan ReckleinGreat time!! Nice
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Wilson D. MalnatiShow
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Edgar Adrian De Luna OrtizIts great
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Alexandru Sergiu CiobanasuVery nice place!
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Richard CooleyPerfect for the family!!!
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Trey WilliamsGreat time
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A
Andrew BrineAwesome!
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P
pakyo liNice pool
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J
Jennifer MFantastic
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K
Kevin BrownFantastic