Información
| hotelcasavelas.com |
| +52 322 226 8670 |
| Calle Pelícanos 311, Marina Vallarta, 48354 Puerto Vallarta, Jal., México |
| 4.7 |
| Aprender más -► |
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Comments 83
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Elizabeth PetersenSi buscas celebrar tu boda en playa, Hotel Velas puede ser una gran alternativa, tiene 3 opciones adaptandose a gustos y necesidades, gran velas y casa velas tambien.
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Diana F. MestreHay lugares mágicos que descubrimos y Casa Velas es una joya en la colección Velas Resorts. Sus Villas Wellness es una de las experiencias de bienestar mas sensoriales y maravillosas que he vivido creando memorias que son impecables, memorables e inolvidables. Gracias a todo el equipo de Casa Velas por su gran compromiso de calidad y amabilidad !!
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Daf MUn lugar muy lujoso, me gustó mucho.
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Alejandra GonzalezRealmente Casa Velas es un hotel diseñado para relajarse, descansar y dejarse consentir en un ambiente de lujo, buen gusto y excelente servicio.
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Marco C.Excelente servicio. Comida exquisita y buen ambiente
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manuel j perezImpresionante la atención y el detalle en todo momento. No buscare más hotel en Vallarta. Me quedo con Casa Velas!!
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Laura RoblesExcelente hotel! Todo muy relajante. Me encantó!
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Pedro Sánchez CuervoGran experiencia a pesar que la expectativa era alta por las visitas anteriores a otras Instalaciones de la cadena. Felicidades, es poco común encontrar una opción de tan alta calidad a un precio competitivo
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Leonardo GarciaExcelente atención, servicio e instalaciones, una grata experiencia que esperamos repetir pronto...!!!
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Michelle GonzalezExcelente para relajarse, perfecto para luna de miel. Habitaciones súper amplias y alimentos de alta calidad.
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Fabian Rodriguezmuy buena
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Martin MoraMuy amables en su trato lo mejor de lo mejor y muy agradable el lugar
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Aracely Garza CantúHola! Su hotel es precioso, pero aunque es un all inclusive la comida es pésima. El servicio dista muchísimo de ser bueno. Un día quise cenar en el restaurante y la señorita, con una cara de muuuy pocos amigos, me dijo que si no tenía reservación no podía entrar. Reservación en un hotel all inclusive? Pedí entonces room service: un rack de cordero. El peor que he probado en mi vida. Muy pequeño, sin sabor, y con verduras mal cocidas... lo dejé todo.... Al día siguiente pedí una sopa de tortilla, y les juro que en un Vips o Sanborns las hacen mejor. Una noche pedí una cobija extra porque tenía mucho frío.... nunca me la trajeron... El servicio del BEACH CLUB es peor. Para que te entreguen la comida se tardan casi 1 hora. En todos los hoteles all inclusive que me he quedado, los meseros están al tanto de que los huéspedes siempre estén bien atendidos.... a mi se me hace lógico que ellos vayan a los camastros a tomarte la orden, y no que desde abajo tengas que subir por cada drink. En fin... muy lindo hotel, muy lindas amenidades... pero jamás regresaría ni lo recomendaría.
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ZARI NANAUn exelente hotel, muy bien ubicado. Muy buenas instalaciones
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Alberto ZamoraEl hotel cuenta con un nivel de instalaciones de nivel superior. Es increíble la limpieza y me sorprende el aroma en todo el hotel, baños, pasillos, recepción es un aroma sutil, pero delicioso.
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JUAN CALDERONBuen lugar para descansar con tu pareja
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Clara SchwobMuy buena experiencia con servicio de lujo!
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Arnulfo GonzalezPlaya, alberca, alimentos, bebidas todo incluído y además muy bonito.
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Ale SahagunEs un lugar perfecto para relajarse , la comida riquísima , todo exquisito , no pierden ni un detalle, la atención súper bien , todos súper amables , el hotel súper bonito .
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Juan Carlos Alcantara RuizEl hotel es maravilloso y acogedor. Las personas te hacen sentir en casa y todo el tiempo hay una sonrisa en ellos. La comida y los vinos simplemente deliciosos. No hay mejor lugar para una escapada romantica con tu pareja.
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mistmac zvcNos encantó el hotel su servicio, instalaciones , un gran lugar para descansar y disfrutar.
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Lorena QuezadaMuy buen hotel, buen servicio, increíbles instalaciones
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Juan Jose Camus PerezUna Maravilla de hotel y excelente comida. no olvidar llevar palos de golf y salir al gran velas a comer una noche (en mi estadía recuerdo que estaba incluido)
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froylan baenaComida deliciosa, tranquilidad y un servicio excelente.
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Luis Carlos VillalobosUn lugar para relajarte, excelente comida y excelente atención de lo mejor de nuestro México
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Diana FloresUn toque único de Vallarta!! Excelentes cenas.
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Jerry PIncreíble food and service.
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sergio eduardo luna alfaroHotel boutique tranquilo para pasar el fin de semana .
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jose arriagaMuy bonito lugar
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Andrea ShelleyEl mejor fin de semana, gracias, volveremos pronto .todo increíble
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Fernando Rodriguez SorianoLas vacaciones estuvieron increíbles, el servicio fue de primera.
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osvaldo castro lopezEXCELENTE LUGAR.............TIENE TODO!!!
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CARLOS ARMANDO GARCIA CARRILLOSi tienes un romance tienen que hospedarse aquí
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Daniel SalcedoEs un lugar muy bonito y relajado
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Héctor GarcíaEl lugar perfecto para descansar y relajarte. Lujoso y privado. La atención de su personal es para destacarse.
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Diana CaballeroComodidad y excelente servicio
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Luis ZuñigaMuy Bien
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Alberto ChucuánLugar perfecto para un escape. Romántico, privado, tranquilo. Cuentan con un Spa de primera, espero volver pronto a Casa Velas.
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Daniel ArteagaMuy buen hotel y servicio, de los mejores lugares
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Miguel CarrilloSimplemente lo mejor: Servicio, instalaciones y excelente comida. Sin duda alguna Casa Velas es magnifico.
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Eduardo AguilarEl mejor hotel de la zona
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Edd Melendezbuen lugar, recomendado
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gamer 604Una experiencia inolvidable, la mejor
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Ward PattersonEvery year when we return to the Casa Velas family, it gets better and better. Besides the wonderful rooms and facilities, and also the amazing food, the staff continue to do everything they can to makes your stay one you will not soon forget. Every year the improvements that they make keep the place fresh and new. This year had the best food by far of any of the previous 7 stays we have had here. All of these great things will keep us coming back for years to come.
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Cassie MedellinThe grounds, lobby, restaurant, beach club, and pool areas are very nice. The service is amazing. However, the disappointment comes when you enter your room. We did not want to spend any time in the room because it was so depressing.
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Barry NichollsMy wife and I just returned from two weeks at Casa Velas, and enjoyed it immensely. Great service, great food, and very helpful and friendly staff. Our Grand Suite was very large and comfortable, with a king bed, large bathroom and shower, walk in closet, and nice living room area. The patio and plunge pool were great. Only issue with the room location (510A) was that the plunge pool was quite cool as we did not get much direct sunlight.
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Peggy CadyCasa Velas has many facets that make it inviting and interesting and that bring us back year after year. The grounds are beautiful and elegant. There is an abundance of wildlife (turtles, peacocks, iguanas, koi, and many birds) to keep you entertained. The staff are gracious and helpful. The patio bar encourages us to meet fellow travelers and socialize. It is a small, uncrowded hotel and we enjoy the quiet days by the pool and the sea.
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Gabrielle Perelmuternice people. customer service needs help though. A few times we were told reservations were made but they were not. A few times we were told a shuttle was "coming" but it did not. There was a issue with our online booking which was not brought up to us until check out and made a BIG deal of, when it was not our fault at all which left a bad taste in our mouth for this resort.
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John HowingtonBest food we have ever experienced at an all inclusive hotel. A quiet location to unwind at the beach club, however, for nightlife you will need to travel to the sister hotel or downtown.The staff is very friendly and attentive. Excellent service. By the end we new all the staff by name and they knew us as well. We will definitely return.
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Shawn CurtisA wonderfully kept all-inclusive experience. The grounds are amazing, peacocks a bit noisy but fun and the service is impeccable. 5 course meals prepared each evening, the pool is warm and quiet, golf within walking distance and the beach a short shuttle ride. We highly recommend the Outdoor adventure for some fun.
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Donna SmithCasa Velas is a great place if you are looking for a quiet retreat. The atmosphere is tropical with beautiful flowers and peacocks. The food and drinks were exceptional, and the staff went above and beyond to help with food allergies. They had special menus, and special requests were not a problem. Casa Velas is the perfect place to refresh and renew yourself!
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Tami OstbyThe staff was wonderful especially Dahlia, Jorge, Cesar and Bennie and of course the outdoor bar wait staff....Wonderful we loved them. The resort itself could have been cleaner..the standing water should have been cleaned a ton of green algae and the smell. Our rooms were fine as far as the beds and all but the smell of mold and mustiness was terrible I think you need to do something with the air flow. I have a terrible allergy to mold and I was very sick after being in that atmosphere for a week. Again it is beautiful property but it does need some upgrading.
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Fran LapidusFabulous hotel. Good food both at private beach restaurant (2 minutes away) and at hotel. Exceptional service at every level
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Annie Robichaudone of my best couple vacation. service is behond our expectation and the food is out of this world.see you next time
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Josh MillerGreat food and service. Beach club is top notch.
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Faith MorphyI can not say enough wonderful things about our stay at Casa. The staff are amazing, the food delicious and the facilities wonderful and clean. This is a quiet peaceful place where I feel my soul being restored. Faith Morphy
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Angela HennesseyThis marks our 14th year we have enjoyed the Casa Velas. I could rave about the excellent food, drinks and service but I would need more writing space. What is unmistakable is their quality assurance program that is "behind the scene" where it is obvious why the CV stands well ahead of any competion. Well done!
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anne-marie poitrasThe size of this hotel was perfect for us ( 80 suites). Calm, elegant with high quality gastronomy. Each and every member of the hotel personnel was totally devoted to make our stay idyllic. In a class by itself...
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Casey LarkinWe visited Casa Velas for a winter getaway, and it was a fabulous trip. Every staff member we encountered was friendly and helpful, our suite was beautiful, and our every need was taken care of. The Ocean Club had such a nice pool/beach area that we could hardly choose between it and the resort pool! We will be recommending Casa Velas to anyone interested in visiting Puerto Vallarta.
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Alice JackmanThere are many beautiful resorts in Puerto Vallarta, but Casa Velas truly deserves 5 stars for its location, amenities, fine dining and staff. Our stay there will be remembered as one of the most wonderful experiences of our lives. It will not disappoint.
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Mario GGreat place to stay - far away from the hustle and bustle of PV but close enough to go there if you want it.
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Jim KargerBest of the best in Puerto Vallarta! Service is amazing.
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Mark ConteThe entire staff was extremely friendly and knowledgeable. Their English was also excellent which helped tremendously. Room was meticulously cleaned every time I returned and the food was excellent.
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Mikael SafirPerfect hotel, but you need to select your clients in a better way. If you have groups like the big group of 48 persons arrived last Thursday, I think that that is not fair to either them, or returning clients and also, to have grouups like that does not fit with the picture Casa Velas is giving me.....
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Adriana KimThe staff was very friendly, beautiful hotel, great service, amazing pool. The hotel does not have any beach view but you can take the free shuttle to their Grand Beach club.
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Edna AmbundoA nice boutique hotel with great food and first-class personal service. The beach is a short drive away with a beach club just for the Casa Velas guests.
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James RuttlerEverything was excellent as always. Food and Service were simply wonderful
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Bruno SardaFlawless. Magical place. Highly recommend.
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william amorOn Par with Wynn/Encore in terms of service, atmosphere and quality if food.
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John MilesWe appreciate the continued improvements and the outstanding service of many of the staff and the polite friendliness even from those with whom we have no personal contact. Beny, Jorge (bell/concierge), Bernadino, Daniel and Jorge (Beach Club) are all worth far more to Casa than they are being paid.The only negatives were the service from the breakfast staff (with Alfredo and the two cooks at the outside buffet as the exceptions), and the quality of coffee at breakfast, which was bitter even after the machine was serviced.
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Westway Group CanadaFrom the moment we arrived until we left everything was perfect. Location, service, food - everything ! Super service at the Beach Club - thank you everybody ! Will be back for sure.
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Jonathan LongGreat place for a honeymoon or a vacation to escape. No kids at this place. Very quiet and laid back. The restaurants on site were amazing. Be sure to bring a pair of pants, they are needed for the dress code. The Beach Club has just as good food and amazing views. Would love to come back some day.
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John HarcourtOur third time back and once again blissful! Your spa prices, however, are running sky high!
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Pierre BELLERVery nice place, perfect service
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Cortney CarrollAmazing Resort!
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Sandra PicassoWe had a fabulous experience!
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Karan FlickAnother fabulous visit to Casa Velas.
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Mimi ShermanThis was a wonderful venue with great service
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Jessica Jane ManciniA nice quiet getaway.
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Bruce MarderNot going there anymore
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J WattsAmazing. Everything is amazing.
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Victor Torresnice property
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Laura CamachoChester