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| | +52 238 390 3153 |
| | 75780, Calle 23 Nte 206, El Rosario, Tehuacán, Pue., México |
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Descripción
A single unified Customer Experience platform that includes the industry’s most complete and best-of-breed CX applications including: omnichannel routing, analytics, artificial intelligence and workforce optimization. A Unified and integrated to deliver continuous and automatic improvement, a system that is smart enough to self-learn and adapt itself automatically, based on its own insight.
CXone is a fully scalable, open, cloud native platform. With its extreme elasticity you’ll only pay for what you use. It provides World-class cloud operations with automatic upgrades and 99.99% guaranteed availability, and has hundreds of APIs that are already used by over 75 ecosystem partners.
Our customers include 85 of the Fortune 100 and we are the #1 position from all analysts. With the most domain experience, we handle over 6 billion interactions a year and have over 200,000 agents in the cloud.