JW Marriott Cancun Resort & Spa

Hotel

Rellenado 1485%

Información

	marriott.com
	+52 998 848 9600
	Boulevard Kukulcan, Km 14.5, Lt40-A, Zona Hotelera, 77500 Cancún, Q.R., México
	4.7
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Ubicación

Comments 289

N

Ninfa Pelcastre

Un trato excelente. El servicio que me brindaron desde mi llegada me encanto. Mi habitacion con vista al mar hermosa. El personal muy amable. Personal de recepcion exelente muy amables
A

Angel hernandez liberato

Guest service de lo mejor, alimentos y bebidas premium y de las mejores playas de cancun
J

J S

La relación de lo que pagas por lo que te ofrecen es MUY MALA. La comida es muy mala, el remo service tarda más de 1 hora, los bares de la alberca los.cierra 5.30pm, el servicio de toallas de alberca los cierran 5pm, las habitaciones de pisos bajos sólo ves palmeras, no se ve el mar
R

Roberto Valdez Becker

Muy frío el clima
G

Gustavo Acosta-Santoyo

Muy elegante, clásico.
E

El Gyromachine

Muy bueno todo
R

Rogelio Diaz

Super bien, el mejor hotel de toda mi vida en Cancun y un servicio excelente. Volvería de ser posible.
G

GERARDO AGUILA

Es un poco costoso, pero a final de cuentas que cosa no lo es en Cancún, es de los mejores hoteles en los que he podido estar, muy buena opción para pasar tus vacaciones en Cancún
R

Rosa Maria Lopez Llerenas

Ubicado en el km 14.5 en la zona hotelera de Cancún. Un hotel con altos estándares de calidad en, servicio, atención, mantenimiento de instalaciones, alimentos y bebidas.
A

Angel Perez

Excelente hotel y de muy alto lujo. Recomendado para toda la familia
A

Arturo Omar Vega Negrete

Muy buena atención
B

Braulio Blake

Excelente ambiente para relajarse
A

Alan Chávez

Excelente servicio
F

Fer Hernandez

El mejor para hospedarse la calidad del servicio es de primera los asociados son muy amables y muy buenos
F

Francisca Marrufo

Estuve promoviendo la marca de zapatos de la empresa para la que trabajó, el salón muy elegante y el personal que atendió el evento, muy atento
A

Antonio Rodriguez

exelente la convencion
H

hector bacca

muy bonito hotel pero algo exesivo el cotos como el precio de una cocacola en su butique $35 pesos por una lata de refresco
R

Rodrigo Ruiz

Recomendable vale la pena
L

Lorena Moncada

Si puedes pagarlo, no dudes en ir a este hotel el servicio es de primera. La piscina con calefaccion esta a una temperatura ideal y es inmensa. Las instalaciones muy comodas!!! Mejor hotel de Cancún
J

Jose Arturo Velázquez Velázquez

Yo estube en la construccion de este hotel en el año 2000 con la empresa hubart and bourlon conosco cada rincon del hotel
J

Jose Gallegos

Muy buen lugar para pasarla bien de vacasiones , super atencion de todo el personal en especial los que reciben en la entrada a los guespedes y lo mejor que puedes tomar un uber sin ningun problema no como en otros hoteles , muchas felicidades por tan buen hotel!!
E

efrain marcos

Como siempre un placer ir al hotel y en cualquiera de los restaurantes que elijas será buena opción. Calidad Marriott, buen sabor, buena calidad y atención a detalle
O

Omar Velazquez

Increíbles instalasiones del lugar,ambientado de manera muy hermosa y elegante
A

Armando Molina

Excelente servicio, comodas habitaciones, buena ubicacione
J

Jose Ruiz

Cómodo y muy exclusivo
C

Cyaesa Transportes

Hermoso Lugar
J

jorge absalon

Estuvo muy bien el servicio y la verdad no esta muy lejos de la ciudad, recomendado.
R

Richard Contreras

La atención es muy buena, las instalaciones son de primera y la ubicación es inmejorable.
I

Ivan Toledo

Ina muy Buena images y bonitas instalaciones
M

Melissa Guzman

Buen servicio
M

marce muñoz

Me enamoré, es un lugar especial. Una vista maravillosa
Y

Yefre Alfredo Arceo Dzul

Muy limpio hermoso lugar
J

Josue Glez

El servicio del personal no me agradó se portan de una manera déspota ojalá cambien esa parte que entiendan que es servicio el que venden
F

francisco javier sanchez badal

Muy bueno
M

Miriam Soria

Excelente servicio!! comida deliciosa, habitaciones cómodas, servicio al cuarto de primera categoría, albercas y playa impecables, sin duda un sitio al cual volver
M

Michelle Blanc

Todo excelente!!
A

abel garrido

Muy buen servicio, sobre todo de Abel de operadores de telefono
K

Kevin E.

Muy buen hotel, con espacios comunes, bastante interesantes, es un hotel bastante grande y vistoso.
M

Martí Car Andrade Martínez

Es un lugar hermoso, grande y muy lujoso.
N

nerida alzate

De lo mejor de lo mejor
A

Andrus U Azamar H

Uno de los mejores hoteles en los que eh estado la atención fue excelente..
D

Dra. Tasia Beatriz Bucio

El restaurante se sedona es delicioso
A

A Ramos

En lo personal los esperábamos más nos dijeron que había calefacción en el agua de las piscinas y no había... muy fría el agua el área de yacuzzi reducidas y muy llenas y hay que cuidar mucho cuando uno viene de la playa a la entrada al hotel porque tienen el clima exageradamente frío no está mal pero yo buscaría otra opción
O

Ollin Cazares

Los dos restaurantes son buffett buenerrimos
S

Santiago Angel Rivera Jasso

un excelente hotel para hospedarse en cancun
C

Carlos Lira Martínez

La mejor comida!!
J

John Log

Perfectas habitaciones, el servició es muy bueno, todo como esta descrito, comida deliciosa y los trabajadores muy comprometidos, vista hermosa, la ubicación esta muy cómoda y tiene una vista muy bonita, el hotel es muy limpió y la arquitectura es muy bonita, la playa esta justo en frente y tiene todas las necesidades, buenos restaurantes y los cuartos también muy cómodos, recomendado completamente.
J

J. Careaga

Excelente atención. Muy buenas habitaciones y espacios públicos. Poca variedad en comida.
I

Ivanciillo Muñoz

Excelente servicio
L

Libni Saldapa

Es increíble, fue una experiencia mágica
R

Ricardo González

Buen hotel
O

Olga Mejia

Increíble hotel
M

Miguel Dominguez

Muy bueno
L

langelrmz76

Buen lugar , excelente servicio, buena vista
V

Victor Flores Huerta

Excelente servicio y habitaciones. El personal muy amable y siempre dispuestos a ayudarte.
O

omar flores

gracias todo reconfortable y con un servicio de 5 estrellas
E

eddbraga2401

Excelente
O

Oscar Hernandez

Excelente hotel
M

Mariana Cázares

Un hotel divino.
R

Renato Fdz

La inmensidad del hotel te deja maravillado, lujo por todos lados, es una experiencia única, para no salir del hotel. Todo es de primer nivel. Habitaciones comodas y espaciosas, una alberca enorme y moderna. Cuidan mucho cada detalle.
L

luis alberto paredes bernabe

La atención por parte del personal es muy buena el acceso al hotel es muy rápido comprado con otros hoteles, cuidan mucho la elegancia en los pasillos
A

Ana Valeria Torres

Bueno
J

Jossue Ivan Perez

Muy buen lugar
C

Consuelo Martinez-Zarzosa

Excelente hotel
R

Rocio Chvz

Hotel muy bonito y muy buen servicio
V

Vero Vega

Servicio, comodidad, seguridad,buena comida, amabilidad
J

Junior Ortiz Caballero

Excelente servicio e instalaciones de 10
M

Marcos Omar Alvz

Alberca extensa, restaurantes temáticos, japonés, Indonesia, pizzas y tipo Chillis además de su bar. Habitaciones con clima automático, amplias y muy cómodas, ofrecen spa y all inclusive, ideal para grupos, parejas o familias. A pie de playa en el corazón de Cancún.
D

David Coronado

Excelente servicio muy bonito
S

Sol Cruz

Un excelente servicio, solo tienen q mejorar un poco la actitud de la gente de restaurantes
A

Adrian Jimenez Muñiz

Las habitaciones y los servicios del hotel son muy buenos.
X

xR KIKEGS

Staff increible
M

Manuel Rosas Carrasco

Excelente servicio en los eventos
C

Carlos Mario Valenzuela Bolivar

Vale la pena Lonquén cuesta, se cena exquisito
G

gregorio roman diaz

Está bien ubicado y la comida es excelente
M

Mario Mendiola

Excelentes instalaciones y atención del personal.
S

Susan C

Excelente servicio
D

Diego Alvarado Jiménez

Buen hotel
B

Baruch Diaz

Excelentes instalaciones para turismos mide negocios, el Area de gimnasio está muy bien equipada, vale la pena darse la vuelta.
M

Miguel Angel Batun

Trabajo
A

ARTURO JIMENEZ

Bastante completo en todos los aspectos y con personal calido y amable.
M

Marycristian S

Hermoso lugar
F

Fernando javier Brito quebedo

De lujo todo. Excelente
E

Emiliano Cervera

Las instalaciones de maravilla y el servicio completo. Tiene una de las mejores vistas al mar en Cancun.
R

Ricardo Aguirre

Estuve en el Conferencia Global de las OEA todo muy bien el servicio del evento por parte del hotel de primera como lo que corresponde a la categoría del lugar Felicidades
A

Alex García

Solo una palabra: increíble
C

Cristóbal Díaz De León

Excelente trato del personal, buenos servicios, restaurantes algo elevados de precio a comparación de años atrás
F

Frael Moreta

Bueno, Buenas atenciones, muy lujoso.
B

Blanca Torres Alvarado

No pudimos escoger otro mejor lugar para festejar nuestro 35 aniversario de bodas,el trato fue de príncipes por el personal; bares tanto de playa como del interior excelentes y el DESAYUNO una exquisitez.Todas las comodidades y el lujo a la orden del día.Y por ultimo el detalle final, el champage regalo de casa por el aniversario,DETALLA SO Juan y Oralia Valenzuela..
S

shopgeeks

Buen trato
I

Itzel Bahena M

Hermoso, amplio, cómodo, servicio excelente, limpio, simplemente perfecto
J

Jose Hilario Sanchez Zuñiga

la verdad a mi me encanto se los recomiendooo demasiadoo es un hotel de lujoo tiene muy buenas areas y la alberca esta gigante
F

Fernando De Leon

Exelente lugar servicio de primera
A

angel miguel

Recomendable, le falta un poco de variedad En comida mexicana a su restaurante
K

Kreta Imper

Excelente ubicación, servicios e instalaciones
J

JUAN CARLOS SANCHEZ

Es el paraíso
M

Moises Medina

Un bonito lugar
Y

Yair Nieva

Las salas cuentan con lo necesario para realizar de buena manera la conferencia
E

Eduardo Salas Pérez

Hotel top en el destino
L

Leonel Pinzón

Por su atencion, cortesia del personal. Felicitaciones.
R

Ricardo Hipólito

Lujoso con aire acondicionado en todo el hotel
D

David Rodríguez Ortiz

Excelente
M

Marlene Mendez Moran

Mala experiencia, contratas todo incluido y en el restaurant argentino pides un platillo y te mencionan que debes pagar 10 dolares extra por que no esta en todo incluido como 8 platillos. La atencion pesima te entregan la habitacion a las 6pm y tienes que esperar, los gerentes nunca estan para dar tu queja. Para servirte una bebida duran como unos 40 min. Malooooo. Ademas el aire acondicionado no servia ni el telefono del cuarto, baje a la recepcion a avisarles dos veces por que no fueron a arreglar el problema y me respondian que hablara por telefono " que no entienden que no servia el telefono o no entendian el español". Deje mi queja por escrito y ya son 20 dias y ninguna disculpa. Nooo pierdan su dinero en este pesimo hotel ademas de caro pero muy caro no lo vale.
C

Carlos Butron

Elegancia, amabilidad y una vista hermosa al mar Caribe
L

Luis Zuñiga

Muy Bien
C

Carlos Morales Aguilar

Gran hotel, gran servicio
V

Van Fanel

Maravilloso hotel, todas las comodidades que un huésped puede pedir aquí las encontraras, el personal es muy amable y confiable.
G

Gus Ayala

Todo super
I

Itzel Romero

¡Todo es perfecto en este hotel!
B

Benedicto Tadeo Marin Hernandez

El mejor trato de cancun
S

santiago dominguez

Un hotel muy bueno, excelente servicio y espacios
J

Javier Garcia A

El mejor hotel plan europeo de Cancún, por su servicio e instalaciones, lo mejor.
M

Marco Martinez

Buen sitio, instalaciones de primera.
K

Kristoff Zavala

La mejor cadena de hoteles del mundo
R

Rodrigo Ceme

Exelente servicio recomendable
J

Juan de Dios Hernandez

Hotel muy vanguardista
J

jonathan cruz

Es hermoso :)
C

Cesar Guadian

Excelente
C

Cesar Guadian

Excelente
A

abelardo gamas

Tienen un excelente calidad de servicio
T

toño de la fuente gallegos

Excelente hotel
E

Eriberto De La Cruz Cordova

exelente servicio
L

luis deloredo

Molestan con tanto llamado y visitas para preguntar si esta todo bien
G

GERRY JONNES

Como se hace para trabajar alli
C

Christopher Marchesini

Vistas de Cancún únicas
D

Dulce Nicolás

Muuuy nice, like
Y

Yonatan Alvarado

Excelente hotel y una gran amabilidad
A

Armando Reyes

El mejor lugar del mundo
A

Abraham Espino Barros

De jefes
J

joman Rivers

Excelentes instalaciones precio alto pero el lujo lo vale
P

Patricia Perez Mendoza

Vaya atención...siempre están pendientes de lo que necesitas...volveré pronto.
W

Wences Gonzalez

Lo máximo el mejor lugar para trabajar
R

Ron Eeee

Not very good I booked an ocean front Suite and was given a back side room. I called to have the room changed and the front desk was short and rude. I politely asked (probably not the right approach) to speak with the manager on duty. I was told she was busy and so asked her to give me a call back it was very important. No one ever called me back. After three calls to the front desk I never got a hold of a manager. Do not recommend this hotel especially for the price. Horrible service and facilities.
N

Nicholas Traugutt

Courteous staff, great work ethic. Not to sound like a joke, but rarely will I use a public restroom for certain activities. The restrooms here are always clean!
J

Jørgen Ellingsen

Her var alt virkelig perfekt, og overgikk alle forventninger. Fra innsjekk til utsjekk har alle de ansatte vi har vært i kontakt yt maksimal service. Hotellets beliggenhet er også fantastisk. Spise-mulighetene er mange og veldig gode. Anbefales på det sterkeste, skal definitivt tilbake neste gang jeg er i Mexico.
J

Jesús Alberto Ramos-Ramón

This hotel is a very confortable place for vacation and for attending meetings. It has an excellent service and hotel facilities can make your experience at Cancun an unforgetable event in life.
B

Bryan Siddall

From the moment you pull up the service is outstanding. Walk inside to an expansive lobby that over looks the landscaping and, of course, the many blues of the Cancun coast. Rooms and bathrooms are well maintained and modern, restaurants are exceptional with outstanding service and excellent food. I highly recommend this property to everyone.
D

David Hoyos

I highly recommend JW Marriott as the best place to stay in Cancun. We stayed there and we loved everything about it. Great facilities with an amazing beach. But the best is the people who work there. They are super friendly, warm and professional. Pedro, Victor, Benjamin, Lorena, Crystal, Jesus, Marco, Manuel, Beatriz, plus many more... they all made a great impression on us. Thank you all for your hospitality. We will be back!
A

Anthony Albert Harrrup

The resort is a very quiet one and very apt for congress events. Amazing beach and good food.
R

Ricardo Flores

Great facilities
M

My Pham

Service is impeccable. Rooms are well featured. Location is perfect.
E

Enrico Greco

Sono stato al JW Marriott per un congresso internazionale. Massima efficienza e professionalità.
J

Jay Morales

Amazing beautiful hotel. Super friendly staff and delicious food. Loved the pool and modern gym. I would definitely stay here again
S

Summer Wilber

Beautifully appointed rooms, private white sand beach, swim-up bar, and good food. Save some dinero by stocking your own mini-fridge with cervesa.
R

Robert Stebbins

Nice and mellow resort. Great friendly staff.
R

R W Hamilton

Pretty nice hotel, very pricey food for the quality. Not enough to do on site in my opinion.
A

Aakash P

Fantastic Experience, Very Friendly Staff. They have an awesome Thai Cuisine Restaurant "Sasi Thai" in the Resort itself, one of the Best thai food I have ever had. Good Job.
M

Milan Patel

What a great place to be. Lovely beaches, great service in and outside of the hotel. Rooms are nice and clean. Would recommend!
M

Marco Morales

The service level was great. They took care of us immediately when we pulled in and had the reservation ready at the counter. We will be going back soon.
J

Jade Cao

It was amazing! The service is great and the workers and staff are super polite and helpful.
D

Douglas Kelly

We were fortunate to stay at the Marriott for one night passing through from Cuba to the USA. When we checked In the front desk person. Who was terrific managed to upgrade us to the presidential suite at no additional charge. Staying in a 3000 square foot suite was a great way to end a fantastic vacation
M

Michael Feinstein

Great resort. Club 91 is fantastic, with an unbelievably attentive and caring staff. Nice Beach and pool. Fabulous spa and fitness area. Was there with my family for six days in February 2017.
H

HL McCullough

Great resort only complaint would be the price of breakfast but other than that it was superb.
A

Aaron Broadley

Amazing staff, really looked after us. Rooms were spacious and clean. Fantastic pool and beach access. A bit pricey, but worth it.
A

Andrew

The JW Marriott is like are second home the people who work here are really nice and more thank happy to help you and the rooms are nice and the bed is comfy
B

Ben Seifipour

Went over to play tennis. Facilities were fantastic.
M

Munoz-Navia AFB

Highend quality in the decor in the whole resort, comfortable large rooms for a business or pleasure stay
K

Kurt Boehlein

Beautiful resort, infinity pool, affordable activities and great staff. Definitely participate in the all-inclusive package to feel like a true Superstar!
A

Audi, BMW, and Porsche Fanatic 1999

The chef cooked me gluten free stuff and the kitchen knew what I needed. They had really nice pools and hot tubs.
M

Mish Pillado

Fantastic service and food
K

Karam Brikho

Costumer service was amazing. Rooms were great. Pools were beautiful. I will recommend anyone to go here.
J

Janell Smith

Best experience, wonderful accomodations and we are planning to return next year!
C

Chen Tian

Very nice will come back next year
D

Douglas Ingalls

Spent two nights here and loved every minute of it. Plenty of eating options. The pool is gorgeous and very relaxing. Drinks by the pool were a bit weak so we stuck to beer.
D

Daniel Chang

The resort was a little older and was filled with many kids. However the room not too bad and was very relaxing. Good for people looking for just a place to rest and want to travel deeper inland for excursions at centres, etc.
W

Will Gruber

Nice rooms, great restaurants, and very accommodating staff.
H

Helen Wang

Good resort very windy for beach.
S

Sea Biscuit

Great location and great staff, very nice JW
J

Joseph Espinosa

Pretty good service, good food, and great beach.
I

Idris Westbrook

My wife and I stayed here on our honeymoon and the services were amazing. They gave us a complimentary bottle of champagne and everything was top notch. The staff was very courteous and professional, the room was fantastic, the drinks and food were great. Highly recommend this place. When we come back to Cancun this is where we will be staying.
C

Caterina Loulelis Limardo

Come puoi non dare 5 stelle a questo posto? È tutto magnifico! La piscina ...l hotel ... le camere...il personale ... tutto! È un posto perfetto dove poter organizzare un qualsiasi evento perfetto! La piscina è veramente spettacolare ....enorme!
H

Hala Farag

Mario at the front desk is very professional man ..extremely nice..
G

Greg Fox

We have stayed at some nice hotels, but this one has staff that really seems to be into us having a great experience, with professional service. Completely bilingual staff. Just really unbelievable experience.
J

Jorge Garza

Great hotel. The service was excelent. Just one thing, they didnt have my room ready and told me that I will get an update for the room but it wasnt what I was expecting
A

Ajay Patel

Excellent resort all round - service, pools, rooms, views, beach, value, restaurants.
D

Delta Transfers

A luxury resort with unbelievable facilites, service is amazing, great beach, five minutes away from Luxury Avenue and La Isla mall. Delta Transfers takes you there
A

Ahraz Usmani

Great staff and location, plenty of pools
L

Luke Liu

Very good service. The hotel management is always trying to help you.
A

Alexandra Vick

Our stay has been amazing. Everyone goes out of their way to help you. October is the time to come...absolutely nobody here.
L

lutfi mansoor

Great rooms. Great views
S

Saif Badawy

This resort was AMAZING! Excellent service, very clean rooms, very friendly environment and really fun for families. Our experience was incredible and I would highly recommend this resort.
M

Marijn de Vos

What a great place to be. Lovely beaches, great service in and outside of the hotel. Rooms are nice and clean. Would recommend!
K

kwame dupre

Favorite hotel in Cancun!
M

Matt Lembright

Great service. Very clean. Great food.
J

John Green

This hotel was fantastic. All of the employees were super nice. Subhankar in guest services to great care of us. My wife and I also noticed that the beach at the hotel was much better maintained that the surrounding hotels. Highly recommend visiting.
B

Brian Mancuso

Showing its age but still a great hotel.
C

Chris Pivik

Beautiful hotel with amazing attention to detail. Hotel staff is very friendly and do everything to meet your needs. The rooms are clean and the views are spectacular. I would highly recommend this resort to anyone!
J

Jonathan Mattson

Amazing resort. Helpful staff, and a great location.
W

White Son1c X

This hotel has really great service.
L

Leila Espinosa

Grande
L

Luis Reich

Excellent hotel. Luxury at an affordable price. Beautiful beach
A

Alejandro Ferreira

The lobby is beautiful and the employees are kind.
M

Marcie Wiggins

Very business oriented and formal
D

David Berney

Amazing hotel and right in the middle of Cancun hotel zone
D

Debbie Eskew

Super nice! Beautiful view and very friendly staff...
M

Missy Teeter

Beautiful resort! Nice pools with plenty of chairs. Wonderful beach area too. Friendly staff. Had a great time here!
D

Daniel Baldwin

While studying next door at the Marriott Casa Magna, we went over to the Sedona Grill at the JW Marriott resort for dinner. The food and service were excellent. Also, the gift shop and 750 pizza shop have a bigger selection of items than the one at the Casa Magna. The nice thing is that you can charge the meals to your room, no matter which property you staying in.
J

Johnny Gray

A beautiful hotel with beautiful views and clean rooms!
J

Justin Padinske

It is a premium hotel in Cancun. I am not sure how it could not be perfect. The staff are ridiculously helpful and most of them speak English better than me. The beaches are clean, the bars are phenomenal, and there is plenty to do at the hotel.
P

Parambir Singh

We had just been at an all-inclusive resort called Moon Palace Cancun, where we had a horrendous time! So we decided to move to the JW for our last 2 nights in Mexico to salvage our vacation. This hotel totally saved our vacation!!! We are normally used to all-inclusive resorts while in Mexico, so we weren’t sure if we should go to the JW, but so glad we did. Even with the price of the room, and paying for all our meals, we ended up spending less per night at the JW than we did at Moon Palace! The JW in Cancun is so luxurious. The rooms are spacious, with amazing views of the beach. The service at this hotel was incredible from the service staff at the pool and beach area, to the front desk staff and chamber maids. We order room service a few times, which our kids love, and the food was actually very good, and served hot. Desserts at this hotel were especially delicious. We also at poolside and beachside, with equally delicious food and drinks. My kids and I fell in love with the mango and peach smoothies!! The Marriot property next door was also available for us to use, and we ended up going to one of their restaurants for dinner one night. The Japanese place there was very good and our family enjoyed our time. Since we left the moon palace a bit frustrated, my wife and I decided to splurge on Spa services at the JW spa. We each used the Spa facilities and got massage treatments, which helped to completely relax us on the final days of our trip, which was so needed! We left Cancun without a care in the world! Thank you JW Marriot for saving our vacation!! We will definitely be coming back our next time in Cancun!
J

Jeffrey Gansen

Went to the Sedona Grill. Fantastic dining!
W

wade brown

Awesome place to stay, clean, family friendly environment, free wifi on first floor, nightly entertainment, nice restaurants, awesome view of the acean , nice spa, lots of pools, love the pins colada.
E

Efren Nunez

This place is amazing, everything here is top notch
S

Scott Spanton

The resort and location is perfect! Their staff is outstanding always gracious and attentive. While here for New Years Eve their party in the hotel seems a bit over priced at $270 us per person i rhink a little high even for Cancun. The room was excellent but they did not leave towels after making the room and also no toilet paper. Should not have to call to ask for these things.
N

Niketh Charpanjeri

Great room, great view, friendly service, very relaxing and clean
S

Santi B

No free internet but overall was nice view and service
K

Kevin Pham

Great food, nice pool land beautiful view
J

Juan Carlos Hernández González

Excellent customer services
A

Andrew Burger

Very amazing with great achitechture. The service was amazing and was very pleasant.
R

Ricardo Enriquez

Great place and service
M

Matt Butler

Awesome place. Make sure you do the Club 91. Staff is great.
S

Shahid Khan

Very good Superb stay
L

Leandro Melendez

Awesome pool and ambient all over the place!
T

the baller

Nice views
R

Rahul Dharaiya

Very helpful service, very good rooms, and the room service guys are amazing. No regrets
R

Raúl de la Rosa García

The hotel is terrific!
T

Tom

Really nice lobby and pool. Bar is good too. However service was slow because there was only one waitress.
B

Ben Jones

Awesomely relaxing
R

Roy Martinez

Great place
D

Darryl Nousome

Great service. We went here to visit a friend and everyone was amazing to us
S

Stanley Rozen

Breakfast buffet is outstanding and staff goes above and beyond.
M

Mark Cole

Staff is great, property is well maintained and the food is top notch. My kid really enjoys the great beach and the pool (s) are amazing.
V

Varun Jain

Great place for a few nights
B

Basilio Guzman

Very nice.
N

Navdeep Singh

Dominic, Guillermo, and the entire staff here are outstanding. The personalized experience, high quality, and extraordinary customer service will have us coming back here in the future.
G

Gabe Favela

The best staff with the best pool and view of the ocean!
S

Sean Dickerson

The marriot is very nice but we reserved room with breakfast included we thought but first day we ate breakfast they told us was not included simple buffet cost 415 pesos each .
J

Jim Howland

Georgous settings and wonderful service.
D

Daniel Vicens

Really good perfect
T

Toby Whitmire

This stay has been amazing! Club 91 is insane!
A

Andrew Rice

Upon our arrival the staff was extremely helpful and very kind. Understandably our room was not ready as we arrived at 12 noon. We were given full access the spa and facilities. We were updated frequently from the front desk and were later upgraded for our wait. The staff, food, and facilities were a 10 ++
A

arely escobar

Omg, this is the best Hotel ever! Great customer service! I will definitely recommend JW Marriott Cancun Resort & Spa!!!^_^
J

Jacky Tse

Good resort, good amenities, very courteous staff. All told, very good experience.
T

Tate Walker

Good service, clean hotel. Lots of things to do on the beach
V

Veronica Gonzales

A beautiful and romantic resort with great service!
M

Marta Martin

Beautiful location for pleasure or business events
L

Lorenzo Concepcion

Good place
B

Brian Romanowski

Went here once and its great like every other review is mentioning, but why I am writing this review is that a family member has had a medical issue that would not allow them to go on the trip after it was already booked. Although the policy is no refunds, the manager gave my family and I full refunds making an exception. Thank you!
L

Lydiay Lydiay

Great place with fantastic service loved it!
L

Lyps Jackson

Excellent location, beautiful beach, great staff, food is just ok.
P

Pearly Chen

Fantastic poolside facilities and beautiful beach!
D

Dustin Walker

Excellent service and staff. Comfortable rooms with an amazing ocean view.
T

TheJamzalol

Genial
A

Ado Kukic

Great!
S

san H

Absolutely the best!
E

Eduardo Arias

Prices are oncredibly expensive for good and drinks
R

Renato Leal

Super luxuoso. Centro de convenções, restaurantes muito bons. Piscinas otimas.
M

Martin Helgerth

Excellent staff. Luxurious accommodations.
S

Steven Chan

Looked very clean from the bus
S

spark331

jjk
J

James Corell

Good option for business visits or holiday.
I

ilanit zohar

מלון נפלא. נקי. אנשים נפלאים. אוכל טעים.
L

Luis Reyna

Nice restaurant inside, very good food and the hotel is great.
R

Rishab Amudhasagaran

It was a very fun experience.
A

Alberto San

Beautifull hotel
M

marisela alonso

Great service!
J

Joe Leach

Was a ton of fun
E

Erik Winther

love love love this place
F

FRANCISCO G MC

It is quite nice place, very expensive but nice. Has all the amenities you could think about it.
G

Garrett Lewis

Family vacation; really nice resort
T

Teresa Palmer

very nice people and place here right next to the carribean sea, will come back again for sure
D

Danyx gomez

Very nice hotel
L

Lillian Stevenson

(Traducido por Google) Impresionante toda la estancia
A

Arturo Devora

Simply superb
M

Michelle Brown

Relaxing atmosphere
T

Todd Kleinow

Amazing!
L

Lucas Duffey

300/night and no free internet
D

Diana Naranjo

Loved the jacuzzi
T

Tony Filgueres

Wow
S

Sarah Baik

Club is good
V

Vero Mont

(Traducido por Google) El mejor lugar !!
T

Tony Singh

Great staff
J

Josue Alvarez

Amazing
C

Cuitlahuac Rodriguez

Great Service
3

3 c

Bad serves no Good Good
N

Neil Egbert

Amazing hotel.
M

marco antonio martins

Localizado perto de restaurantes e casas de conveniências. Nota 10
B

Brian Marks

Very bad vacation experience here
K

Karan Chauhan

Awesome
S

SerGio Ramos

Woderfull people
D

Dan Lawton

Excellent
C

Carlton Ross

Service is excellent!!
M

Michael Deitche

Amazing trip, recommend to all.
R

Ricardo Flores

Good
A

Antuhan hernandez lepe

Bonito
M

Mauricio Gravatim

Fantástico
?

אודי אברהם

המלון הכי טוב בקנקון
A

Austin Kolb

Nice!
B

Bunny Beal

Customer service

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

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