Información
| secretsresorts.com |
| +1 866-467-3273 |
| Prolongación Bonampak s/n, Punta SAM, 77400 Cancún, Q.R., México |
| 4.4 |
| Aprender más -► |
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Comments 200
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Héctor Ayala BlancoInstalaciones, ubicacion y arquitectura formidables
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gabriela MunozSuper bien atendida, regresare con mis nietos y ya les diré.....
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Héctor Rodríguez DíazBuenísimo, tranquilidad, privacidad y relajación al 100.
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Claudia JonesLa comida es riquísima y la atención inigualable. Lo recomiendo 100%
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Fidel MerinoMuy buen hotel y muy romántico
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Valentina Ortiz AriasEs un lugar excelente, la atención es perfecta desde la entrada hasta la salida. No tuvimos queja de la comida, las hamburguesas son deliciosas, la coctelería muy buena. Te atienden estés en borde de piscina o en la playa.
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armandomania BlogsEsta muy bien el hotel en cuanto a servicio y atencion al huesped y recomiendo mucho la comida
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Rocio SanchezExcelente lugar, buen trato del personal, excelente ubicación, los restaurantes de especialidades de 10 con excepción de Himitsu, solo tienen sushi... esperaba más de un restaurante de especialidad. El Bourdeaux de 1000... el mar y tierra la mejor opción.
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Jose Norberto Zatarain MariscalLo mejor en lujo comodidad y privacidad..uno de los campos de golf más bonitos y un all inclusive de primera.
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Karen SuarezMaravilloso lugar, los alimentos deliciosos y los rest. De especialidades magnificos.
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Santiago Adrian Vigil GamioMuy buena comida
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Hernan SpagnuoloUn autentico 5 Estrellas. Todo cuidado casi al extremo. Personal super profesional y muy atento que se ocupa de todo lo que uno necesite. Lujo, tranquilidad, relax, diversion y una excelente atmosfera, todo en un mismo lugar. Realmente es el lugar ideal para unas vacaciones en primera clase. El resort es inclusive mejor de lo que se puede ver en fotos o en videos. Sencillamente Increible desde todo punto de vista. Y como si fuera poco tambien se puede disfrutar del Dreams Resort justo al lado de este mismo sin ningun costo adicional.
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dragonfly niceEspectacular! Es un sueño.
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Mariana Nuria Lopez RiveraRealmente es una muy grata experiencia, lindo lugar, muy alejado de todo, digno para descansar!, Solo no olviden cuidar los pequeños detalles, sean la diferencia!
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Erika BenitezExcelente, hotel encantador, servicio de calidad... recomendado al 1000%
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Ivan ParedesExcelente servicio, muy buen hotel. La comida espectacular. Recomendado
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Sergio Omar Medina AndradeHermoso Hotel, excelente servicio. Super lujoso. Pero la mayoria de los huespedes eran ya de edad avanzada. Ideal si lo que quieres es relajarte.
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Rodrigo JaraExcelentes instalaciones y decoración , servicio al huésped fenomenal , shows de primer nivel , comida muy bien !!
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Kar VelazquezExcelente sitio!!
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Jacobo LevyExcelente experiencia
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Fernando RamirezInstalaciones impecables, servicio excelente.
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Di GoEs un lugar mágico!!
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Gerardo FerreyraLes falta mejorar las comidas y el servicio en los restaurantes ya que tardan muchisimo en traer los alimentos y no están tan buenos
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Francisco Chavez RInstalaciones de 5 diamantes en medio de la saelvs con albercas limpisimas, y playa privada...
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Jorge BahenaExcelente
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Pilar VieitezExcelente
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Silvia MillanHermosas playas
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Lily PrietoServicio excelente
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felipe Parra OMuy buena comida, excelentes instalaciones, fácil forma de llegar, cercas de isla mujeres
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javo linExcelente ubicación buenos restaurantes y sin niños
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Caro VillarrealEs fabuloso
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Danira del carmen GutierrezExcelente lugar 4/5 Díamonds Vale enorme la pena Comida super deliciosas Regresaremos ss Muchas veces aunque por lo pronto no sea socio Obtienes muchos descuentos siendo parte de esta cadena de Resorts
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Jeannette EspinosaUna experiencia inigualable!!! Simplemente perfecta
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Pedro MercadoAtención inmejorable por parte de todos los dependientes del hotel. Comida deliciosa , muy buen show de entretenimiento por la noche. Excelentes instalaciones y muy limpias. Muy recomendable
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Rogelio Villalvazo UribeMuy bonito lugar, la comida muy rica y la gente muy amable.
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RosayBuen servicio
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Paulo ArizmendiHotel tranquilo, lujoso, relajado y de excelente ambiente al norte de Cancún, en el nuevo complejo hotelero y turístico de Playa Mujeres.
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Adriana de lunaPadrisimo lugar super tranquilo...! Te tratan de lujo, su comida es exquisita...!
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Francisco PazBuena ubicación, excelente comida, y buen servicio
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Diego Javier RosciszewskiLugar y atención exclusiva. Un lugar de ensueño.
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valeria becerrilBuen servicio y lugar
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Alejandra MadrigalModerno y con mucha variedad
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Mikel PlascenciaTodo excelente realmente lo recomiendo mucho
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Mario VillanuevaExcelente lugar, la tienda de ropa no muy extensa, por todo lo demás ok...
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Alicia ValtierraDelicioso lugar paradisíaco, excelente atención. Felicidades!
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Laura QuiñonesPadrísimo
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Alejandro ZanelloExcelente hotel, el servicio da honor a la cadena Dreams, comida de lujo, bebidas, vista del mar, habitaciones, muy recomendable para parejas!
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Edwin Perezexcelente
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Mario Ramirez MartinezExcelente y agradable lugar...
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Leeo EstebanExelente servicio
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Francoise NiquetHermoso hotel!!!
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Charlie SalcedoExcelente lugar recomendado para parejas, la comida y la atención son de primera, lo disfruté al máximo con mi esposa
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Manuel IllescasEncantador
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Marco Garay RamirezMe encanto dudaba por los malos comentarios pero es excelente
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Daniel BastidaExcelente!
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Amparo GutierrezIncreible!!!
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Fernando VazquezEstá de ensueño y el mejor trato que he recibido!
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Rogelio Flores CardenasExclusivo
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Ramon SanchezExcelente atención, servicio y ubicación
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Franco ChavecoPadrisimo, otro nivel
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Atziri CortesHermoso lugar
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Gustavo BecerraPerfecto lugar para relax
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Richard LinguaEstupendo resort sobre una playa inmejorable.
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Jose Luis CervantesExcelente hotel
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Hugo OlivaresPlaya fantástica
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Xavier AlexandroLimda playa y facilidades.
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Marco LunaExcelente hotel
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Adalberto ZetinaEstubo regular
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Lniizc090Está super mi papa trabaja ahí soy Nicolas
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Azhael ManzonExcelente
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Jorge Mario Urrego AriasLo que merece una dama en su luna de miel y mas!!!
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Felipe AriasLuis prepara unas grandiosas crepas
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Ana RiveroLa comida y la atención son excelentes.
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Rubén AvilaUn paraíso para descansar....
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Rafael RojasExcelente para ir en pareja a consentirte
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Tony RobinsonThe staff was great. The food was always good. They do a great job at this resort. This is the 3rd Secrets that we have been to and we will definitely return to this one. If you want to snorkel go to Akumal. If you want to be treated like a king and queen go to Playa Mujeres. If you want quaint and more people focused go to Capri. We are going to check out Moroma next. A big thank you to the staff that made our Playa Mujeres vacation better We have to thank Maren our beach waitress. She is so hard working but also took the time to genuinely get to know us. She was incredible. Laura at the Preferred desk also went way out of her way to make us not have to worry about anything. They All are exceptional. Tomas at Seaside. Erik at the buffet are top notch. If your deciding on where to go. Definitely take a big look at this one.
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Wade GuentherNice resort. Very friendly staff. Everyone is helpful. The pool is very large and nice. The food is great. Good selection of restaurants. My only recommendation is to have fun music playing by the pool throughout the day.
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Chase JonesMy wife and I absolutely loved this all-inclusive resort. I highly suggest booking a vacation here. Make sure you give yourself at least 6 days to go to every restaurant and do all the things the resort has to offer.
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Tracy GonzalezAmazing is all I can say. From the moment we stepped on property it was a wonderful experience. My daughter had her wedding on the beach and reception on the Sugar Reef deck... Marcella did a fabulous job Wedding Coordinator, the day was flawless!!! Grounds are amazing, food was amazing, entertainment was amazing, room was amazing. I cannot say enough. The worst part about the trip was having to go back home!!
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Yolanda Coleman-IsmailMy husband and I visited this wonderful resort for our 1 year anniversary. We had an amazing time. The staff was friendly and extremely helpful. The grounds and rooms were well maintained and gorgeous. We hope to return next year.
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Jason ThornAmazing experience, super friendly staff. Hands down the best resort in Mexico. Safe and secure location. We highly recommend as a honeymoon spot.
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fernando miguelJust got back home from Cancun. The resort did an exquisite job at creating an outstanding experience. Will definetly continue using their services in the future. Kudos to my favorite bartender Isael at the pool bar 10/10.
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Shaun GuimondI went here January of 2016 with my girlfriend and the experience was phenomenal. The rooms are very clean and quiet. There was construction nearby at the time and never did it bother us. The food and the drinks were delicious (especially the Onion Soup at the French a la Carte). The people were also very friendly and contests were held that were fun, but not obnoxious. I won a nice Bottle of Champagne and a cooler during one event. Other things such as the shows at the theater were amazing. There was a beatboxer whose skills blew my mind. Overall, it is expensive, but worth penny.
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Ashia WheelerThe service was exceptional from day 1. Spent 7 nights here for my honeymoon and it was great. The room had a large comfortable king bed and a nice Jacuzzi. The workers were quite polite and always willing to help.
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Andrew FochtWe have been to cancun 2 times before. We stayed at Excellence. The only thing different is it seems more things cost money here at secrets where it was just included at Excellence. Overall a very nice resort though
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Kathryn BellamyThis resort is beautiful. My experience of luxury stopped there. Shower did not work properly the whole visit and the pool was dirty. Would not return
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Dennis TranThe preferred club swim out suite had an amazing view. Although kids are allowed at the resort, they were not disruptive at all. As a couple without kids, we preferred Dreams over Secrets.
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alexandre jordaoComo todos os demais hoteis Secrets, este é mais um onde você é tratado com todos os luxos e atenção possível. Os quartos são luxuosos com mobiliário novo e moderno. A limpeza é impecável e as comidas são maravilhosas. A única ressalva é o vinho tinto do all inclusive que deixa a desejar em relação a tudo mais que é servido no hotel. Alias, este já é o segundo Secrets que me hospedo que serve este vinho... O branco ainda passa ; mas, o tinto é muito fraco.
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Alesha KuhlmanWas here in may and very disappointed in the service. Restaurants were slow, portions were small, and not enough food around the pool areas. Staff was not very friendly or helpful. Was at secrets cabo San Jose in February and service was amazing, would of expected the same, definitely was not.
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Anthony MazurGreat staff. Good food and entertainment. Very clean
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Ronald JohnsonVery nice made me forget what day it was lol my own paridise
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RVL V.Staff was great, okay food and very safe location.
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Buddy TBest hotel in Cancun! I stayed here for almost a week and loved everything about it! It is very big and got you cover with almost everything. Food was great and room service was awesome. Beach were nice and pool were awesome. There were shows and other accommodations for you. Do not trust the lady at the tour desk though because she tried to tell you false information all the time. Make sure you look up stuff on internet because it is much better.
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Jonathan RosasThe resort is excellent. You can see the attention to detail, and the staff goes above and beyond.
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Michael TynaBeautiful place to stay. The staff and resort were top notch.
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Kenny WildensteinThe best! Have stayed at many resorts in this area, this one is without a doubt the best there is, the best there was, and the best there ever will be.
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Steve HeflinVery upscale and nice. Staff is super nice
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Miguel Gonzalez PadillaNice food, great views, clean and cozy rooms. Food can improve.
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Luz Sanchez-ValenzuelaJust one word AMAZING! Each one of the staff will take care of you. I had the best vacation of my life. Thanks!
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Swaminathan JothimaniLaid back and good facilities, peaceful locale. This place is away from the Cancun hotel zone (where all the nightlife and partying happens) and so its suitable when dont plan to move around and party. They do organize tours to various places in the Mayan Reviera. Many restaurants and good food. A little annoyed with their dress codes at restaurants. Who will carry formal clothes to a beach resort? They have a good spa and activities at the beach. The all inclusive aspect is very good
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fredrick greerA1 resort. All inclusive.
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Rene Schlegelif you plan a beach vacation and stay mostly in the hotel: ideal. If you like to go out a lot: too far off.
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Mohsen MinaeiSecrets Playa Mujeres is an all-inclusive resorts. The level of attention to details is fascinating. There is even shoe polish in the room. The food quality in all the restaurants throughout the resort is excellent. Staff are very friendly and attentive. The beach is white sand and very clean, with a bar at the beach.
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Melissa HaistenSo far our stay has been very nice. The property is beautiful.
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Kelly HarrisMy husband and I spent 4 wonderful days at this resort! The food was very good, pool is beautiful and the staff was excellent!
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Glenn BowermanGreat Resort. Awesome staff. Been here twice. Was teated like gold both times.
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Pato PriniFacilities are great, although food variety can be improved. The crew is nice in general
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Michael BourdaWe already stay in Secrets resorts in Jamaica, Dominican and Mexico. This resort was recommended by my sister. She is (and we are) a a member of the Unlimited Vacation Club. We came to Secrets Mujeres with two couples of our friends. The resort located 35 min away from Cancun airport. There were beautiful rooms, pools , beautiful view from our balcony (our room #4311 )! The beach is wonderful with white sand. The food quality in all the restaurants throughout the resort is very good. Staff is very friendly and attentive. My special thank you for the tennis coach Monica for my every morning training. I had very interesting bike tours with Vickor. It was a very funny time with the entertainment team Kenia and Kimberly. I got my first diving training with Bores, and, after all we took the trip to underwater art museum - my first diving experience! Thank you everybody for Great vacation!!!
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Jon YoungHad a great time, great food and awesome staff!
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Steve GrafVery quiet. And all the quest and staff are outgoing
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Troy NyeLocation/rooms/service: excellent.. Beautiful location.. Food is ok..
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Howie WeinsteinResort was beautiful. Food was great - portions were real small - you need to order multiple dishes. Staff was great. Omar and the entertainment crew were terrific.
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Nancy DefenbaughWorst experience ever. Several people in our party (5) became ill from the food. Wedding coordinator was horrible and helped very little with our wedding yet charged us a horrible amount. Rooms were poor. Staff not helpful at all. Have been to Mexico many times and always had a lovely time this was the worst time we have ever experienced and it was our daughters wedding. so disappointed did not full fill any promises.
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Nathan HaysBeautiful resort with incredible pool and wonderful food services. The entire staff are so friendly and professional. We came down on our wedding anniversary and got upgraded by surprise to a huge room right next to the beach. This is our second day out of five. We would definitely come back here again!
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Adrian KingHad an amazing holiday here, resort is wonderfully maintained, the food selection is fantastic and the staff were really good.
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Renee MarshIt was a wonderful first time here. Look forward to coming again.
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Mark FraserAbsolutely amazing stay in Cancun! All Inclusive excellence! Beautiful beach and a short boat ride to Isla Mujeres! Check it out!
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Rohan JassalGreat place, great pool and views. Friendly staff
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Tareq NofalNice place for some leasure days
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joseph pachecoJust visited July 3, 2016 for honeymoon and absolutely loved it! Service and staff were impeccable, food was great (Seaside was our favorite), drinks were amazing, and plenty of fun entertainment. Already looking to go again. Highly recommended!
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Christian JonesThis is a great all-inclusive resort. Plenty of dining options and bars. The beaches are incredible and they always have activities going on. The staff made the experience one of a kind.
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That GuyHobo Titus a good day at iitk
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Brandon SmithYou will want for nothing at secrets, you will have everything you need! This place is phenomenal. Food is the finest, drinks are top shelf and never ending. They will have to kick me out because I am never leaving.
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Kyle BrownI highly recommend anyone that is thinking about doing an all-inclusive to go here! This resort absolutely blew everything else out of the water. Such a great place to be!
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Rabia El-JoubeilyAMAZING. FOOD GOOD SPIRITS AND SERVICE ARE JUST EXCELLENT. Beautiful beach and blue water. Everybody should come and see it the real secret
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Scott SchmererThe location is great and secluded. The rooms are fantastic, especially the swim outs. The drinks and food are great as well.
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James BerglieHigh end property with a more laid back environment
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Robyn BoersmaFabulous. Rooms are great, staff is friendly, food is good, and there is an amazing view!
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Jasmine RobersonBeautiful! Absolutely gorgeous! And with so many things to do!
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Kofi AllenExcellent service to go with the beautiful resort
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Jonathan VenzorBeautiful hotel! Such a relaxing atmosphere and the shows were phenomenal! I got to meet Luis from the entertainment team while playing blackjack and he was a blast!
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Matt LarsonAmazing place. Food was outstanding, drinks and bars were readily available and high quality, staff was friendly and very hard working! Will definitely return to Secrets.
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Tim MethvinExcellent service, good food, average management.
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Harold AgudeloGreat resort. Food & drinks are great, service is amazing! We will definitely be back.
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Dave PassiniGreat pkace. Friendly staff.
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Michael MartinBeautiful private all inclusive.
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laurie wilsonTop rated 5 star service
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Stephanie VintGreat all inclusive resort. Food is above average and the entertainment staff is wonderful.
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Doug RoyEnjoyed the resort very much I would encourage everyone I know to go to this resort The staff was great, rooms were very nice. The food everywhere we ate was excellent and we tried them all. The only problem we saw was how slippery the boardwalk was by the pool. We saw 2 of their own staff slip and fall while we were their. Walking one night by the French restaurant one of us twisted an ankle because of the 2 inches of drop that is very hard to see at night going from the walkway into the door it is not marked and at night it has lighting along the edge so very hard to see the drop.
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Iris Staregreatest first time here on..vacation !staff wonderful accommodations superb..needs bathroom on beach. needs more railings beach ..pools a must.. more professional showtime..also many more lights near step ups or down... ramps must be lit near all restaurants..MORE SHOPPING BOUTIQUES NEEDED COULD NOT FIND NICE LADIES,WEARING ITEMS TO PURCHASE WITH IN THIS HOTEL AREA. JUST A GREAT EXPERIENCE ALL AROUND. NEED TO DO ABOVE AND IT WILL BE TEN PLUS.....IRIS STARE
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Oli MasterSuper belle chambres, belle vue sur la plage, employés souriants, service impeccable!
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Jim RonanExquisite service, excellent food, nice rooms. A great vacation.
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Blake AustinRoom is nice and service is great.
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tony venturaAvoid staying in building #2. Construction of a new resort on the adjacent property . Noise from sun up to sun down 7 days straight. Otherwise its a beautiful place.
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Harsimranjit PnagGreat resort.. Had a great time.. Staff very attentive.
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Autumne ShannonGreat resort. Staff is extemely friendly. Only complaints are that they put rail alcohol in the premium bottles. Grey Goose here is not actually goose. And the construction is a little loud. Great pools and even better food.
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Sheldon PhilipNice resort.
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sven borgfeldWunderbares Hotel. Beatiful Hotel
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Darío AliagaGreat place, they care small details
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Andrea ChieffoSo amazing Great staff,beautiful views. Fun fun fun.
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marina LAKHMANCHUKLoud construction. Upgraded paid for ocean view saw the back of a resturant and Loud AC units. Front desk staff unapologetic and not accommdating!!
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Kamlesh PatelNice resorts
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Dave FechterBeautiful place with great food and friendly people.
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Kenyatta BrownSo far, so good!!
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Javier CanulA really good place to work
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D TIncredible food and the resort is beautiful.
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Lynda NjokuI loved every bit of my stay, and l recommend anyone who has not been there to take a trip to Secrets Player Mujeres Mexico. The place is so beautiful, and l everything was perfect. I hope to visit again in the near future.
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Chase HendersonA great resort. 4 starts because my wife and I had been to excellence prior...
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José NavaHad an amazing time! Totally recommended! The service personal is very kind.
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Michelle ReynoldsThis place is absolutely amazing!
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Jolene MannAll around perfect. Staff was excellent and attentive. Beach was gorgeous. Everything top notch.
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Peepers SwimwearAmazing
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Peyton H. DeluyBeautiful place
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Quin WilkenGreat for family
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Georgiane JordãoAgradável, bem cuidado, equipe de atendimento, atenciosa..
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James HenschelVery good stay here, would definitely recommend
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Richard RennertExcellent food, great activities and fun atmosphere
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James Levins$700 stolen right out of "locked" room safe. Management continues to ignore after a month.
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Brandon McMillenGreat
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Miro KirschnerVisited April 2016 Great experience, very happy! Thank you!
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Tom VargheseGreat resort for honeymooners, couples and group getaways!
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Jason OberleLove this place
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Jesse PettittIncredible.
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Baghdad AyeshExcellent service
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Dave MazziAmazing
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Eva MaslachBeautiful all inclusive resort. Would definitely go back
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Soshy WagschalLoved that place, amazing service very accommodating.
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David ShieldsGreat view, wonderful staff, and beautiful rooms!
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Steve BeltranIt was an awesome vacation
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Ken HoffmanFantastic. Loved it.
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Michael HainesGreat service
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Obed San JoseGreat start!!!
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Evan ClaytonBeautiful!
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alberto parraparraRestful ☺ great service.
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Vince AmbroseExcellent services. ...A++++
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john gouzienI am loving ever min
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Ron BLOVE IT!
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Kyle KaplanOverall great, no complaints here!
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Nick WebbGood service...friendly staff.
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Khalil HoussainiDope.
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charly velazquezGood
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Justin GreenAwesome place!
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Shaune GrayBeautiful resort with impeccable service!
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Taylor BonnesenVery enjoyable!
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Arturo Rosas HuertaOk
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Aaron HarrisLots of fun.
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Antionne BrownEverything
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Jason HofNice
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Lauren SinnesLove!
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Dane SepulvadoA+