Paradisus Playa del Carmen La Perla

Complejo turístico en la playa

Rellenado 1735%


Información

melia.com
+52 984 877 3900
Calle Quinta Avenida s/n, Luis Donaldo Colosio, 77719 Playa del Carmen, Q.R., México
4.6
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Ubicación


Comments 339

  • R
    Ross Pg
    Con grandes Lideres Mary Toño en el cierre de nuestra convencion international de la INT
  • R
    Raymundo Gutierrez
    Todo excelente instalaciones, atención, comida nacional e internacional, shows, servicio al cuarto, una atención personalizada muy cordial magnífica. Lo estamos visitando por segunda ocación.
  • J
    Johnatan Arteaga
    Un hotel muy bonito relativamente nuevo. Sobre la quinta avenida. En la colonia Colosio de Playa del Carmen. Poco tráfico y de fácil acceso. Excelente servicio. Excelente trato. Solo fui un par.de horas pero todos los que nos atendieron muy atentos.
  • J
    Jose Federico Angulo Rodriguez
    El hotel muy hermoso, la comida es muy buena en general a excepción del restaurante de sushi que no era fresco, por otro lado la zona urbana donde se encuentra el hotel está bien pero hay mucha presencia Policial o armada y da un poco de tensión o stress.
  • J
    José Victor León Jiménez
    Muy buen sabor
  • A
    Adrian Carrillo
    Todo muy bien
  • I
    Ilse Velázquez
    Tiene muy buena ubicación, un lugar relajante y con gran comodidad.
  • D
    David Vera Jimenez
    Hermoso lugar
  • A
    ANGEL BLANCO
    Muy bien
  • U
    Ulises Blas
    Hermoso hotel, mucha variedad en restaurantes y me encanto el concepto de multi sense, cada edificio tiene un aroma diferente y te encuentras con diferentes texturas tanto en manteles en el restaurante y menús.
  • F
    Francisco Valadez
    Sitio muy agradable, tranquilo básicamente el lugar indicado para relajarse y olvidarse de preocupaciónes
  • I
    Ivii Mon
    Lindo lugar!
  • J
    Jose Pablo magaña montero
    Todo muy bien playas limpias
  • V
    Victor Lopez
    El nombre lo dice todo; un verdadero paraiso!! Increíble y totalmente recomendado Excelente lugar para vacacionar, relajarse y disfrutar de buena comida
  • L
    luis alberto paredes bernabe
    Es un hotel muy bonito el trato es perfecto las instalaciones están muy buenas y la vista espectacular
  • R
    Ruben Avila
    Un resort en Playa del Carmen de primera calidad para familias de clase media-alta. Las facilidades y servicios que ofrecen hacen que los huéspedes disfruten su estadía al máximo.
  • F
    Federico Zamacona
    Muy buen servicio
  • M
    Marco Jiddu Moreno Moguel
    Muy buen lugar
  • A
    Alfredo Martinez
    Fui desde España, con un viaje preparado para disfrutar de 5 días de golf. El hotel muy chulo, la comida, para mi gusto, demasiado internacional. Eche menos más gastronomía local. Hacer mención especial a los profesionales que trabajan en el hotel, sobre todo a la chica que trabajaba como guardavidas, Andrea, en la piscina, siempre atenta, sonriente y cortes. Y también a la camarera que atendió mi habitación, ojala recordara su nombre.
  • A
    adrian isai
    Muy hermoso
  • I
    iTheDark Lyon
    Paradisus es un excelente lugar para vacacionar, su exquisita comida y sus hermosas playas, hacen de este un lugar hermoso para pasar con la familia o la pareja, te aseguro que disfrutaras cada momento y grabaras recuerdos para siempre de este lugar.
  • S
    Sergio Colón
    lugar muy moderno! ideal parejas!
  • E
    Eduardo Jimenez
    Muy buen servicio
  • E
    elia bario
    Habitación, trato del personal trabajador alimentos e instalaciónnes exelente
  • F
    francisco ku
    Un hotel muy acogedor y el personal te trata de la mejor manera volvería todas las veces que pudiera en este hotel
  • G
    Gama Camas
    Excelente servicio
  • E
    Elver Galarga
    Muy buen servicio
  • D
    Dc Deltha
    Ambiente bastante agradable, servicio uka maravilla
  • M
    Manuel Cortes
    Muy bonito lugar
  • L
    Luis Cañas
    Excelente hotel, instalaciones de primer nivel con una atención que sobrepasa cualquier expectativa. Todos sus restaurantes son de primera clase.
  • R
    Ramiro Aguilar
    Excelente atencion, servicio de calidad.
  • T
    Toch Beltrán
    Un poco caro pero muy bien todo, si regreso
  • A
    Alice Villegas
    buen servicio en atencion de recepcion,sin embargo los sanitarios estaban un poco sucios
  • J
    Jose Rothe
    Lugar formidable. Instalaciones y dormitorios impecables. Tiene una super pileta. Todo el Personal muy cordial y atento a tus requerimientos y consultas. En el restaurante the Grill el mozo Cristian nos atendio de manera formidable al igual que los demas empleados
  • J
    Juan Angel Rivera
    Perfecto para venir en familia.
  • L
    Lalo Pasillas
    Todo muy lindo, buena atención, excelentes habitaciones, un muy bien servicio, muy recomendable
  • A
    Angel Oxte
    Estuvo muy bien
  • E
    eduardo borgese
    Lo mejor de playa del Carmen
  • M
    MIGUEL ANGEL MENDEZ RODRIGUEZ
    Están Excelentes sus instalaciones, el personal te hace sentir como en casa por su calidez y espíritu de servicio en todo momento
  • G
    Gudalupe Angelica Saavedra Santos
    Todo me gustó excepto por la forma en que los de seguridad se dirigen sin tacto a la gente
  • B
    Bto Super Boy
    Todo excelente
  • D
    Diego Leon
    Cómodo y bonito.
  • J
    juan carlos pro
    Muy buen servicio y muy bonitas instalaciones
  • J
    Javier Martín García
    Grandisimo lujo en un marco precioso. La comida es buenísima y el trato impecable pero un poco distante.
  • I
    Ismael Orozco
    Increíble
  • A
    Axell Mendez
    Un hermoso lugar, muy tranquilo para unas ricas vacaciones.
  • M
    Marii Vidal
    Excelente
  • J
    jesus rebolledo
    Muy elegante
  • O
    Oswaldo Villalobos
    Necesitan mas informacion en las carreteras para poder llegar
  • K
    Kaliiman Sthellar
    Es un lugar muy amplio
  • I
    ivan torres
    Excelente habitación. Muy buenas comida. El personal excelente tambien.
  • A
    Aaron cutz
    Un lugar muy acogedor, buenas instalaciones en la Riviera Maya
  • D
    David Álvarez González
    Hotel espectacular. Gran variedad de restaurantes (recomiendo el Bana, Ventos y Fuego). Habitaciones muy amplias y los empleados muy amables y atentos. Mención especial a Gloria y Dalila. Relación calidad/precio muy buena. Volveremos seguro.
  • M
    Miguel Monge
    Perfecto. No se puede poner ni una pega.
  • A
    alejandro aguilar
    Excelente servicio
  • J
    José Francisco Saavedra Rivera
    Fantástico hotel, la atención muy buena!!!
  • R
    Rodolfo Hernández
    Qué bonito hotel, y que vistas de amanecer y buena playa, buenos restaurantes
  • Z
    Zurc Esoj
    Excelente y agradable estancia
  • C
    Carlos García López
    Buen hotel para vacaciones en la playa. Los restaurantes temáticos son en mi opinión mejores que los de otros hoteles similares. Creo que es una buena elección para pasar unos días de vacaciones familiares en Playa del Carmen.
  • R
    Ramón Muñoz
    ¡Fue muy divertido!
  • K
    Kitty Castañeda
    Me encantó aunque nos tocó el clima nublado lo disfrutamos tanto el lugar la comida el personal muy atento súper recomendable quiero regresar
  • P
    Patricia Rodriguez
    Comida exquisita y el servicio incomparable.
  • B
    Brandon Smith
    Es un lugar de cinco estrellas con esa calidad es agradable elegante limpio
  • A
    Angel Ruiz
    Excelente lugar
  • L
    Luis Sammael Guerrero
    La mejor vista recomendada excelente atención y rica comida
  • R
    Robin Boudreault
    Excelente servicio. Personal muchísimas gracias a Cecilia por el magnífico sonreír y buen humor a todos los días sobre la playa. También a Yolitzin a la recepción del hotel por el bienvenido y la particular atención que recibieron.
  • M
    miarbep
    El motivo de mi vida fue para cazar pokemons , atrape muchos magikarp, sus pokeparadas están más o menos, atraen pokemons algo comunes. XD
  • L
    Leo Ruiz
    Me hospedé con mi familia en diciembre 2015 en el family concierge y realmente cubrió todas mis espectativas. Lo que mas le gustó a mis hijos fue la piscina climatizada dedicada al Familily Concierge. La comida excelente y el servicio de playa muy bueno. Excelente 100% recomendado.
  • P
    Pablo Vargas
    Maravilloso
  • L
    Laura RS
    Buen lugar
  • M
    Miguel Angel Galvea Torres
    El paraiso sobre la tierra
  • M
    maria de los angeles morelos flores
    Me encantó el servicio si regressria
  • E
    Erick Suarez Gonzalez
    Muy buen servicio y comodo
  • D
    Diego Sansores
    Limpio amplio y buena atención
  • E
    Eliezer Moo
    La mejor opción para pasar las vacaciones o escapar del estrés.
  • A
    Alejandro Mena
    Excellente servicio!!!!!
  • I
    Israel CM
    Agradable : )
  • S
    Sergio yam
    Muy grande el hotel, no pense que tuviera yal dimension estoy muy complacido
  • F
    Fidel Pantoja Urbina
    Todo muy bien!! Detalles como quererte vender tiempos compartidos, fotos etc.. pero es parte del show.. todo de 10!!
  • M
    Meow Meow Cat
    Bueno pues me gustó todo su servicio y su atención es muy muy bueno y pues fue inolvidable :)
  • C
    Cristal Mihreya Jiménez Rivero
    Muy bonito hotel
  • J
    jose ramirez
    servicio bueno pero ospedaje pesimo
  • B
    Bryan Ghontran Ramirez Sanchez
    Fue una experiencia muy agradable pasar un tiempo en ese hotel ya que te atienden de una manera confortante y hacen que la pases bien mientras tu estadía
  • I
    Iso Muñoz Torres
    Excelente lugar
  • J
    Jose Alejandro
    Es un excelente servicio
  • A
    Alexander Uitzil.
    Buen lugar
  • S
    Sergio Bisbano
    Excelente
  • A
    Alx Campos
    Agradable
  • 7
    77Gerardo7777
    Agradable
  • J
    jairo samuel gonzalez lizama
    Buen servicio y excelente atencion
  • M
    Maria Perez
    Un servicio excelente en todos los aspectos.
  • C
    Carlos Devesa
    Un buen lugar para cenar
  • F
    FRANCISCO LOPEZ
    Un gran hotel
  • P
    Pablo Rosario
    Excelentes instalaciones, servicios de primera, los restaurantes son muy acogedores y la comida es exquisita. Todo el personal es muy amable. El gimnasio esta bin completo
  • E
    efrain marcos
    Muy bonito y limpio
  • J
    jose luzardo small
    Muy completo
  • R
    Rodrigo Maldonado
    Simplemente excelente en todos los aspectos, internet, alimentos, bebidas todo un lujo el precio lo vale, solo como comentario no se dejen llevar por que les quieran vender los clubs vacacionales ya que te quitan al menos 3 horas del dia
  • A
    Alice Yañez
    No cumplió con mis expectativas
  • L
    Luis Ricardo Sanchez Hernandez
    Excelente experiencia!
  • D
    David Emilio
    Las habitaciones som muy lipias buem servicio atiende super bien son muy atentos ante cualquier cosas que tenga el huesped
  • D
    Daniel Dabbah
    En general todo esta muy bien, alimentos, atención, instalaciones.... Solo la velocidad del Internet es muy mala
  • M
    Martín Rosado
    Buen hotel
  • V
    Vanesa San German
    Muy buena experiencia
  • F
    Faustino moreno chan
    Bueno
  • J
    juan manuel Galicia
    Playa privada hotel Paradisus con camastros redes de para boleyball y atención y seguridad del hotel como salva vidas veleros y tablas
  • S
    siguiendo a tigres RPM
    La atencion por todo el personal siempre dispuesto ayudarte en lo que necesitaras restaurantes de 10 !!! Y si no querias salir igual de 10 en la comida en la habitacion solo 1 detalle el clima que me toco ami no ayudo
  • J
    javier alejandro perez cordova
    Bonitos lugares y atención especial para. Eventos
  • K
    Kerim Garci
    Increíble
  • J
    Javier Lara
    Excelente hotel.
  • M
    martin aguilar
    Es un paraíso, me divertí muchísimo
  • J
    Jesus Reyna
    Cerca de playa del carmen, las habitaciones son lindas, la comida excelente, el servicio muy bueno, sin duda uno de los mejores hoteles en playa del carmen.
  • J
    Jaime Canul
    Realmente muy buen trato por parte de los colaboradores y excelente actitud de servicio
  • I
    Isael Martinez
    Me la pase muy bien en este hotel, algunos pequeños detalles no me gustaro por lo demas muy bien, todos muy ambles grasias Ruth que nos atendio muy bien. A las recamareras que tenian mi cuarto bien limpio prinsipalmente a Griselda no recuerdo bien su nombre asia el cuarto 1233. La pisina exselente la comida bebida y la playa un poco susia por el sargaso.
  • J
    Juan Piña
    Increíble todo. Un buen ambiente
  • L
    Luis Alejandro Rosado Rosado
    Es un muy buen lugar para reuniones
  • B
    berenice cuevas
    Súper recomendado todo muy hermoso
  • A
    Ali Cid
    Agradable y con buen ambiente
  • J
    javier de agueda alvaro
    Los hay mejores. La playa, decepcionante. Bares y restaurantes, muy bien. El personal, muy bien. Actividades nocturnas, mediocre. Localizaciòn, muy mala, lejos de todos los sitios. Solo es recomendable si vas con niños.
  • M
    miguel angel campos
    EXCELENTE HOTEL Y SERVICIO
  • D
    DANIEL OLMOS
    Cómodas habitaciones y espacios para relajarse
  • A
    antonio vences
    Excelente
  • E
    Erick Green
    Buen hotel
  • E
    Eduardo Salas Pérez
    Excelente opción para Todo Incluido en Playa del Carmen con el toque de la cadena Meliá
  • E
    Enrique Salinas
    Pésimo servicio
  • D
    David Alor Enciso
    Me encantó la arquitectura del lugar. Increíble.
  • M
    Mariano Blumenfeld
    Increible
  • J
    Jorge Cheres
    Excelente lugar tranquilo la atencion muy buena
  • M
    Maria Campos
    Excelente!!
  • J
    Juan Gonzalez
    Super hotel voy con toda mi familia 1ero dios
  • L
    Leo Arguello
    excelente ¡¡¡¡¡ exquisito .todo ... el chef jhonatan la camarera de playa carmen .excelentes ¡¡¡¡ regresare....
  • X
    Ximena Olmos
    Al ser mi primera estadía en un All Inclusive esperaba una experiencia extraordinaria....y ha cumplido con absolutamente todas mis expectativas. Altamente recomendable.
  • R
    Rafael GARFUNKEL
    Excelente atención
  • S
    Said Sánchez
    Increible experiencia muy buen servicio
  • J
    juan carlos gil juarez
    es delo mejor tiene todo.para pasarselo suppppperrrrr..
  • W
    Wishiwashi store PDC
    Expectacular fue una cena excelente
  • M
    Mike Martinez
    Muy bien servicio y ubicación, además de sus instalaciones
  • H
    Hauntler Army
    Excelente
  • B
    Benito Memije
    El otl lo mejor en servisio y abitasiones de lujo como su restaurantes
  • J
    Joss Mora
    Excelente
  • M
    Miguel Angel Alonso
    Passion es el mejor restaurante del hotel, y uno de los mejores de México.
  • B
    Biby Salcido
  • Y
    Yory Caamal
    Es muy malo Destruyeron casi todo el manglar que había el la playa y acabaron con varios conotes
  • F
    Francisco Mendonça
    Gran hotel para la vida en familia!
  • K
    Karen Loyola
    Deberia tener areas cubiertas por las tormentas
  • R
    Roberto Macías
    Muy bueno
  • S
    Serbulo Chavez
    Mejor imposible
  • M
    Miguel Angel Gaca Tovar
    De Lujo, Esta excelente
  • J
    Jose David Wberth Escobar
    Espectacular y la atencio te hace sentir importante
  • E
    erick lettucer
    Chulo!
  • F
    Francisco Jose Rodriguez Fernadez
    Genial, un sitio maravilloso para olvidarte de la realidad del día a día
  • A
    Abelardo Garza
    excelente
  • M
    Melissa Fuentes
    Meli Fuentes
  • M
    Moisés Lugo
    Buena
  • P
    Paula Martinez
    Hermosisimo
  • O
    Oscar Nuñez
    Excelente
  • R
    ramiro rivera
    Bueno suficiente para vacacionar y descansar
  • C
    Candela Santiago
    Excelente!
  • F
    Felipe Medina S.
    Atención excepcional.
  • R
    Raul Navarro
    En este hotel el servicio es lo mejor
  • U
    Un usuario de Google
    Es l hotel mas lujoso y mejores servicios d habitaciones y restaurantes..y mucho atencion..
  • U
    Un usuario de Google
    Es un hotel muy lujoso y padre para ospedarse lo recomiendo
  • G
    Gray Noonkester
    If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Great family hotel . Great swim up suites . Daycare and activities. Kids pool with play pirate ship and toddler slides. Good food and alcohol drinks all included. Awesome staff. The beach had jet ski rentals for a fee Overall Great place
  • G
    Gustavo Rojas
    My wife and I spent a marvelous week at Paradisus, La Perla. All staff were wonderful starting with Ivan at reception, Rodrigo and Eduardo at the Grill restaurant, Jorge at beach service, Janett the restaurant Manager, Christian and Juan at the breakfast buffet and lunch. Chef Irvin at the Grill restaurant was amazing and always accommodated a couple of special requests. A very special thank you to Daniela at guest service, she was always so helpful and so professional and always with a smile on her face. Daniela, my wife and I cannot thank you enough for your kindness. We will definitely recommend this resort to anyone that is looking for a top class resort, they really do treat you like royalty. Thank you again Paradisus. Gustavo & Blanca
  • N
    N zayas
    Great family hotel . Great swim up suites . Daycare and activities. Kids pool with play pirate ship and toddler slides. Good food and alcohol drinks all included. Awesome staff. The beach had jet ski rentals for a fee Overall Great place
  • C
    Cameron Jones
    Not a bad place to be. Definitely big enough to stay on the resort and not feel like you are missing out on much. The jet skis on the beach is a plus.
  • J
    Joseph Krygiel
    Our stay at Paradisus was wonderful. It was a short 40 minute drive from the Cancun airport. The rooms were nice but not overly opulent. There service was great but it definitely helped to know Spanish. The kids loved the pools, beach, koi ponds, and shows. This was our second time here and not out last!
  • J
    Justice Graves
    If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Our stay at Paradisus was wonderful. It was a short 40 minute drive from the Cancun airport. The rooms were nice but not overly opulent. There service was great but it definitely helped to know Spanish. The kids loved the pools, beach, koi ponds, and shows. This was our second time here and not out last!
  • S
    Sunil Motta
    This is an amazing please. The staff is so courteous. They make you feel very special radiant you get spoiled
  • P
    Paul Gedeon
    Beautiful place. Best resort I have ever stayed in. However they need to install some form of fan ventilation outdoor as it it too too hot out there and closed off. Also way too many mosquitos. They need to do something about that.
  • P
    Paul Nebres
    Beautiful room. Very clean and comfortable. Very nice staff that always greet me with a smile.
  • J
    Jacklyn Redden
    It was our honeymoon and my 1st experience in Mexico!! Best vacation ever! Resort was top of the line! Food was great
  • C
    Christopher Cha
    Good services. Unorganized management. Good prices on excursions.
  • L
    Lynn Rogozinski
    My second visit to the Paradisus Playa del Carmen, first staying at La Perla. We thoroughly enjoyed our stay, especially the attention fro our concierge, Angel, who provided expert advice and excellent service. Looking forward to our next visit.
  • I
    Ivet Gomez
    The hotel is excellent. Restaurants offers exquisite. We had a wonderful stay.
  • A
    Andrew Tomai
    Service so far has been incredible. Food is awesome, drinks are also awesome!
  • M
    Michael Rhee
    The service is incredible my wife and I are here on our honeymoon and have been treated very well and are loving the service as well as all the activities and food and drinks around the hotel if you are standing still for more than 5 Seconds someone will ask you how your day is going and if you need anything.
  • T
    Theresa Raymond
    Large resort with lots of amenities. Food is excellent. Royal Service is an amazing option. Caters to your every need.
  • T
    Tom Dang
    Very nice resort. Only downside so far has been that you need reservations at most of the restaurants.
  • J
    Jonathan Boldt
    Everything has been fantastic so far. Great service, great food and drink options, plenty of activities
  • R
    Ronan Munnich
    Perfect resort, this is my second time visiting this place. Love it, great personal and service!
  • M
    Manuela Ortiz
    Staff went above and beyond to take care of you. Food was delicious!!!!! Only negative thing is the beach.
  • S
    Shannon Wilkes
    I had booked my 1st anniversary with La Perla, but due to for some unforeseen circumstances had to cancel my non-refundable reservation. I was extremely stressed about the battle I thought I would have to fight with the company while under my own stress, but their associates worked quickly with me. I will definitely be rebooking my reservation as soon as able, purely based off their great customer service. Big extra thank you to Areli Benitez for your wonderful help.
  • D
    David Sellers
    The service and staff were amazing and very helpful! Love this place.
  • Q
    Quintell Brown
    Excellent service, great food, big room
  • S
    Steve Tso
    Coffee shop needs to open whole day. Otherwise, everything is great
  • F
    Fran Rosa
    If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around... We had a wonderful, relaxing time at Paradisus La Perla Royal Service. Opt for a non poolside room unless non stop techno music is your thing especially on the weekend. Royal Service has its own pool area with great poolside/beach side service.The room was excellent as was the house keeping staff. Our personal butler, Alejandro, made sure we had all that we needed and could enjoy the facilities to the fullest. Avoid the chaotic restaurants in the family area. La Palapa restaurant in La Perla was good for breakfast and lunch and Fernando gave us special attention. One disappointing item - the gulf bottom is extremely rocky and not good for safe swimming. Too bad as the water was lovely.
  • K
    Kathy Delker
    The rooms are amazing! Loved the spa on the deck! Great sushi restaurant. The pools are fantastic!
  • P
    Priscilla Makos
    Excellent accommodations. Only 24 hr food is limited and liquor in room is limited. Outside of room, the quality is top notch. Royal service is variable. We saw awesome butlers while we have not even met our own on day three. I would get for quiet room and pool not for Butler. Would come again.
  • H
    Hank Scorpio
    Awesome relaxing place. Food was great.
  • E
    Erika Sellers
    Wonderful place, conference rooms were a great help for businesses and the restaurants did awesome to accomplish a large group.
  • A
    Aaron Robbins
    Amazing. All the staff is fantastic and the facilities are great and clean.
  • J
    Judy Besunder
    Fantastic vacation! Make sure you visit the spa. Rio Secreto is a excursion you must do, and if your lucky Gonzo will be your guide. 5th Ave is a blast,but be aware you will be approached by people claiming to be your waiter at your hotel ( they see the hotel bracelets on your wrists) just walk away.
  • A
    Alessandro Serto
    Un paradiso vero e proprio: struttura nuovissima, piscina che corre lungo tutto il resort, direttamente sul mare con sdraio e ombrelloni, molti e buonissimi ristoranti tematici, animazione e musica tutte le sere, discoteca aperta fino a tarda sera, stanze paradisiache e pulitissime
  • J
    Jhair Velasco
    Regular service,the food was good but the drinks sucks!
  • C
    Christopher Kelley
    Great smallish resort. Great service and people
  • A
    a flan
    We had a wonderful, relaxing time at Paradisus La Perla Royal Service. Opt for a non poolside room unless non stop techno music is your thing especially on the weekend. Royal Service has its own pool area with great poolside/beach side service.The room was excellent as was the house keeping staff. Our personal butler, Alejandro, made sure we had all that we needed and could enjoy the facilities to the fullest. Avoid the chaotic restaurants in the family area. La Palapa restaurant in La Perla was good for breakfast and lunch and Fernando gave us special attention. One disappointing item - the gulf bottom is extremely rocky and not good for safe swimming. Too bad as the water was lovely.
  • A
    Aileen Wong
    Royal Service is the way to go. Beautiful rooms. Excellent service with our Butler, the pool staff and restaurants. 5 star quality and service. Lovely surprises when returning to our room.... chocolates, towel animals, tequila and hot jacuzzi/baths ready to go. Would definately recommend this resort.
  • J
    Johnathan Concepcion
    Room was great, the staff was friendly, helpful and kept the surprises coming. Best honeymoon ever
  • R
    Rick Haag
    Beautiful resort! A bit on the quiet side, which is perfect if you need to unwind
  • K
    KARLE Tiaush
    If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... We had a wonderful, relaxing time at Paradisus La Perla Royal Service. Opt for a non poolside room unless non stop techno music is your thing especially on the weekend. Royal Service has its own pool area with great poolside/beach side service.The room was excellent as was the house keeping staff. Our personal butler, Alejandro, made sure we had all that we needed and could enjoy the facilities to the fullest. Avoid the chaotic restaurants in the family area. La Palapa restaurant in La Perla was good for breakfast and lunch and Fernando gave us special attention. One disappointing item - the gulf bottom is extremely rocky and not good for safe swimming. Too bad as the water was lovely.
  • M
    Marcelo Tammaro
    Great food , excellent service . I would definitely consider staying here again.
  • E
    Enoch Cheung
    Nice resort. Solid rooms. Service is inconsistent. Felt like there were a lot of rules and not very flexible. Great place for drinks. Walk out to the beach.
  • J
    Josh Cardenas
    The greatest redeeming quality was the staff at "The M Bar" on property! Nancy and Samuel are absolutely some of the best staff I have ever meet at any hotel restaurant or bar. The waiter who served us at the Fuego was so slow to get us a drink I walked over to see Nancy and she made me a drink before the waiter could refill my beer.This resort is overall decent at best. The restaurants are not great in my opinion.
  • S
    Sandro Reis
    Excelente e lindo lugar, com comidas e bebidas deliciosas. Pena que a praia não estava legal (cheia de um tipo de alga).
  • S
    Sandy Guritz
    My husband and I came to Paradisus La Perla for our honeymoon and first all inclusive vacation. We book a swim up suite with Royal Service, and our butler Napoleon Ramirez was attentive and personable the entire time! He made us feel very comfortable. Our pool attendants Alfredo and Inocencio were also great as they ensured we had all the drinks and food we needed while enjoying our personal swim up pool. Food was world class, drinks were plenty, and the resort is very spacious with a lot of variety.
  • C
    Cory Moreno
    This place is a small piece of heaven on earth. The staff is amazing.
  • R
    Rumen Irinchev
    Great room, service and food would visit again
  • R
    Ringo Starr
    This place is the greatest. Peeps are nice. Quati is the best animal ever.
  • N
    NICHOLE RIDENHOWER
    If anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... My husband and I came to Paradisus La Perla for our honeymoon and first all inclusive vacation. We book a swim up suite with Royal Service, and our butler Napoleon Ramirez was attentive and personable the entire time! He made us feel very comfortable. Our pool attendants Alfredo and Inocencio were also great as they ensured we had all the drinks and food we needed while enjoying our personal swim up pool. Food was world class, drinks were plenty, and the resort is very spacious with a lot of variety.
  • A
    Andre Taylor
    The resort, the food, the venue, and the room are spectacular!!! The staff are accommodating and professional...the majority of the people speak English very well. The only issue is the staff tends to push their Club Media package...it just is not worth it to be locked
  • C
    Carlos Castañeda
    Excelent service and attention
  • R
    Randy Aguilar
    I just got back from a very relaxing weekend! Carlos and Reyes we absolutely AMAZING!!! They were such hard workers that made me change my 4 star rating to a 5! Thank you gentlemen for all your hard work! We will be back!!! The rooms was cool! I just wish they had some American ESPN cause I missed the Masters this weekend. Until next time!
  • W
    Wii Mendoza Morales
    Se preocupan por tener sus playas limpias y un excelente servicio en restaurantes
  • K
    Kristys Mood
    Good resort. Food is also very good .
  • R
    Rose Gemperline
    Wonderful all inclusive experience. Excellent massage at the spa. Not the best food ever, but still very very good.
  • M
    Michael Bingham
    Beautiful resort hotel. Definitely would go there again.
  • B
    b3tt3rthanuzz
    Great atmosphere. Stunning beach. Wonderful staff. Delicious food. Breathtaking sights and amazing rooms. The place really makes you feel welcome. Would recommend
  • R
    Roberto Cordova
    One of the best all inclusive, very nice and full of details
  • M
    Mindy Sefferino
    Beautiful resort with spacious rooms and helpful staff everywhere you turn. Great beach service too! Pools with swim up bars and in-pool lounge seats, along with spontaneous poolside performances add to the experience. Plenty of choices to eat and drink but the food is not always the best, especially the room service food. Overall a great place to vacation!!
  • B
    B Allan
    Pools and restaurants were great. The place was constantly being painted during my visit.
  • J
    Joshua Wilmes
    My wife and I spent a majority of our honeymoon staying at La Perla with Armondo (our butler for Royal Service) and we had a fantastic experience. We were greeted with champagne at the front desk during check-in, given a tour of the facilities, and brought a bottle of tasty rum to start our trip. The restaurants were all incredible, I only wish we could have had more time to go back and try more of their food. A+, will book again.
  • J
    Jessica A.
    Meravigliosa a dir poco. Cordialità, professionalità, cortesia tutto quello che cerchi da un Resort di questo livello. Un`esperienza davvero unica e da sogno. Ambienti accoglienti eleganti e puliti , cucina ricercata ed ottima... spa davvero rilassante. posto esclusivo. Complimenti
  • R
    R. S.
    Super erstklassige Hotelanlage, hier gibt es 14 verschiedene Spezialitätenrestaurants sehr kecker Die Suites sind klasse!
  • S
    Scott Turner
    Fantastic hotel with a great location. The rooms were clean, spacious, and had a great layout. Very close to downtown Playa del Carmen, and the resort still had a private feel. The food was good and the staff was very friendly. We stayed in April 2016.
  • B
    Brian Briggs
    The market was phenomenal, definitely check it out!
  • A
    Andrew Highfield
    Walked through from beach to check out this hotel. All inclusive set up, several different pool areas, would love to stay here.
  • A
    Alejandro Gómez
    Excelent place. Great service. Just the rooms are quite far from the beach.
  • A
    Aaron Chung
    Great place but too many sales people.
  • ?
    Олег Владимирович
    Шикарный отель. Хорошие рестораны. На пляже много крупных камней, трудно войти в воду.
  • R
    Robert Nyzio
    Had a very good time there.
  • I
    iamaustinsy
    My experience at the hotel has been amazing. All of the employees are gladly there to provide all my needs at any moment and the resort is beautiful.
  • K
    Khaled El-Badawi
    Excellent resort. Everyone is extremely nice and the restaurants are quite good. Would definitely recommend this place to others.
  • A
    Angel Peregrino
    Bien
  • E
    Erika Mathiews
    Wonderful hotel and staff. Food was decent. A little disappointed in how often the pools were closed. Dr. Margarita was so sweet and professional when we had to call for a doctor as well as the paramedic on duty.
  • M
    mark sefferino
    Recently got married at the resort and must say it was absolutely incredible. The resort grounds were beautiful and the staff was truly amazing. I can’t say enough about our wedding coordinator and her team, she went above and beyond any and all expectations that I had. Thank you!
  • T
    Tye Newin
    Beautiful hotel and scenery.
  • A
    Angelo Lapponese
    Paradisus is a must if you are coming to the area. Of course the beach is beautiful but the staff here are super friendly. The food is amazing and the entire resort is always super clean.
  • G
    Gary Pyatigorsky
    The food was amazing, the staff was very friendly and nice. Great programs for the kids. The rooms however were not as clean as i wanted them to be.
  • T
    Tina Tentis
    Great resort! Love the atmosphere, food, and master suite. Recommend making restaurant reservations early because they book up
  • J
    Juan Fernando Mestre
    Easy to come back, service is very good and food is OK.
  • S
    Siddhant Dingalwar
    Good place for hangout
  • C
    Coleen Potter
    Best I have ever stayed at.
  • T
    TJ Gillis
    This is a great place!
  • J
    JA Duval
    Amaizing!
  • B
    Brandon Mcdaniel
    Its ok not great
  • A
    abel leung
    Good location, about an hour from the airport. Nice room, and very friendly staff
  • W
    wyndee townley
    Staying in Royal Service and love every minute of it. The pools and drinks are fantastic!
  • A
    Armen M
    Very comfortable resort. My family had a lot of fun.
  • K
    Kimberly Nguyen
    Amazing food , excellent service, first class decor and ambience. Great for relaxing time
  • J
    Jamila Gomez
    The resort is very clean. The food makes this place worth it and the staff is very friendly. I wpuld definitely recommend this place to anyone taking a trip to the area.
  • D
    Dan Nigro
    This place sucked, very inconsiderate and arrogant. They "upgraded" us to a master suite only to have us move out halfway through our vacation. Extremely inconvenient. After finding ether water bugs or cockarochs in the room, they refused to accommodate us. On top of all of that, They had the nerve to try and sell us a membership to Melia for $50,000.
  • J
    Julia Porto
    Great location and rooms, beautiful beaches and green área. Service is very good. Many different restaurants and good food.
  • A
    Andrzej Omietanski
    Great all-inclusive resort with amazing staff who do an amazing job with a smile on their face - give them a salary rise!
  • G
    Geoff Sher
    Beautiful resort with fantastic service
  • E
    Edgar Gavino
    Fantastic hotel
  • K
    Kelley Wilkins
    Best food EVER!!
  • D
    Dennis Lowry
    Beautiful resort, a little hard to get to the beach though. The food was incredible. Nice pools.
  • J
    Julian Poot
    Beautiful resort, great drinks and the food, THE FOOD. Youre up for a great service and experience at this hotel.
  • A
    Andy Mohr
    Very friendly, fast and willing to help staff.
  • L
    Luis Cruz Araujo
    Lindo
  • M
    Mario Filiberto Estrella Cocom
    Oki
  • L
    latasha ortiz-Rose
    Family friendly
  • J
    Jessica Rodea
    Paradisus is a very nice hotel and I enjoyed a lot my stay.
  • M
    Marc Weinstein
    Excellent food for an all inclusive. The hotel is nice but not glamorous.
  • A
    Akash Patel
    Great place to visit. Excellent service.
  • L
    Luis Daniel C R
    Ok
  • Z
    Zahir Pardhan
    Awesome place for the kids and family you just have to go there and experience it for yourself
  • D
    Daniel Peláez
    Chido one
  • D
    Dalia Careaga
    Great
  • M
    Michel Richel
    Sky is the limit! must see! zeker ook voor kinderen vanaf 12 jaar!!
  • Z
    zigi segal
    הגענו ב15 לנובמבר אני חייב לומר שמעולם לא התארחתי במקום טוב מזה נקודה its by far the best resort i have been to.mutch better then thows i have visited in the dominican or other places.all and all.SUPERB
  • I
    Igor Maranslicht
    Beautiful hotel and grounds. Great huge rooms. Very lavish. Excellent beach around a quarter mile long. Very clean and organized. The food was alright. Even though large variety; preparation and taste was just ok
  • G
    Geoffrey Jiang
    Good: resort, drinks, food, bad: beach
  • D
    Drew Smithies
    Staff are friendly, food is good, room is very nice.
  • K
    Kay Matt
    Great.
  • M
    Michael Goodall
    Beautiful resort with excellent service. Wish our trip was longer!
  • A
    Arthur K
    Great hotel for family visits , the kids had a blast , great service , good food
  • A
    Amyann Jolley
    Amazing place LOVE IT
  • N
    Nick Rochino
    All very convenient, and the staff are nice
  • W
    Woody Dorsonne
    Great family vacation. You get what you pay for. Very friendly staff and lots of great shows and activities
  • J
    Joe Hampel
    Great food and drinks with a good staff
  • K
    Kyle Trenberth
    Did the royal service and it was awesome. Great pools and food.
  • C
    Chopo Vagz
    Nice place to enjoy.
  • S
    Stephanie Miller
    Friendly and trust worthy staff, great food, very clean. We were there April 2016 and would totally come back.
  • B
    Bryant Gamboa
    Beautifoul
  • L
    Leo Carrera
    Bien
  • W
    Walter Aman
    Best resort in playa
  • A
    Antonio Tafuri
    Paradiso di nome e di fatto
  • R
    Rafael Saez
    Excellent food, service. Look for Santos at breakfast and Jose at poolside bar for outstanding service. Would give it a 5 but the tv did not work almost all week, not acceptable. Great things to do nearby, Xel-ha (all inclusive water park), downtown at night with mariachi playing everywhere. Would go back.
  • D
    Derek Brock
    Amazing service, great restaurants, and beautiful atmosphere.
  • P
    Panos Soupos
    It is so beautiful, they have shows every night, they have pool bars, and Concierges for the families! You get cool looking bracelets!
  • M
    Mike Moritz
    Great experience
  • T
    tristan falsetto
    Just came back from a 5 day stay and could not believe the exceptional service at this resort. Every employee went above and beyond to make our stay wonderful. The food was excellent and the rooms and grounds beautiful.
  • E
    Erick Cotero
    A great place to relax and have a great vacation with family or friends
  • A
    Alim Alchagirov
    First time here. Excellent food, excellent amenities, the beach is clean, but the bottom is too rocky.
  • R
    Roberto Jimenez Garcia
    Bonito
  • J
    justin cox
    Fairly large and populated resort but very friendly and the beaches are nice!
  • E
    Eli Heitland
    I loved it here the rooms food staff you name it I loved it
  • C
    Chris Beidelman
    Good food. Clean.
  • F
    Felix Badia
    Perfect
  • P
    Paul Connelly
    Perfect for a family vacation!
  • D
    Denis Murphy
    Great resort!! Love playa!!
  • D
    Débora Mafud
    ÓTIMO hotel, estrutura incrível e serviços nota 10
  • A
    Abraham Juarez
    Genial!
  • H
    Harman Dhillon
    Need something to remove mosquitos - a lot of bites.
  • N
    Nino Fetic
    It was a great stay for us. Beautiful hotel.
  • L
    Luis De La Torre
    Its a grate place
  • J
    Joel Junior
    Serviço maravilhoso , hotel maravilhoso tudo perfeito !!! Super indico
  • A
    Alex Verbonol
    SURER!!!
  • M
    Mike Cardenas
    Great
  • S
    spencer portée
    Great new resort
  • H
    Heather Jurgaitis
    Great rooms
  • J
    Jacky Au
    Great beach
  • J
    Jesús Rolando Ramírez Rueda
    Its a beautiful place, the place its very big and beautiful !
  • B
    Brian Parrucci
    Great
  • C
    Clark Wimberly
    Nice
  • Y
    Yuriy Gordiyenko
    Very nice vacation place
  • S
    Sandy Molina
    Customer Service was horrible, they try to nickel and dime you, have been to 3 other resorts and never experienced this! Never going back!
  • J
    Jeff Foster
    Beautiful property with something for everyone.
  • L
    Luis Diego Caceres Hernandez
    Bonito
  • M
    marco beltran
    Top end real the best
  • J
    Jose Antonio Sanchez Oviedo
    Incomparable
  • D
    DeliriusDark
    Hana janaha hanana hanana na na hanana je jeee
  • G
    Geo P
    Beautiful Resort!
  • M
    marcello robaina
    Great place 5 star
  • T
    Tho Mas
    Super Hotel, sehr modern, muss man mögen, viele reiche Amerikaner als Gäste,...
  • P
    Patryk Krasnicki
    Beautiful place
  • H
    Hector Zamora
    Normal
  • A
    ALEX PARK
    Excellent resort and services.
  • S
    Simarjeet Samby
    Great
  • A
    Adrienne Segura
    Very luxurious
  • B
    baljor dhillon
    Good
  • D
    Dhiaa Hunt
    Beautiful
  • S
    Stephen Hundiak
    There is a lot to like for the family.
  • V
    Victor Manuel Castro Valencia
    Waaaao
  • Q
    Quality Voyage
  • A
    Anna Psora
    I miss Carlos.
  • S
    Steve Lee
    No comment
  • T
    Tóný Diliegros
    Tony