Información
| melia.com |
| +52 984 877 3900 |
| Calle Quinta Avenida s/n, Luis Donaldo Colosio, 77719 Playa del Carmen, Q.R., México |
| 4.6 |
| Aprender más -► |
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Comments 339
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Ross PgCon grandes Lideres Mary Toño en el cierre de nuestra convencion international de la INT
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Raymundo GutierrezTodo excelente instalaciones, atención, comida nacional e internacional, shows, servicio al cuarto, una atención personalizada muy cordial magnífica. Lo estamos visitando por segunda ocación.
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Johnatan ArteagaUn hotel muy bonito relativamente nuevo. Sobre la quinta avenida. En la colonia Colosio de Playa del Carmen. Poco tráfico y de fácil acceso. Excelente servicio. Excelente trato. Solo fui un par.de horas pero todos los que nos atendieron muy atentos.
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Jose Federico Angulo RodriguezEl hotel muy hermoso, la comida es muy buena en general a excepción del restaurante de sushi que no era fresco, por otro lado la zona urbana donde se encuentra el hotel está bien pero hay mucha presencia Policial o armada y da un poco de tensión o stress.
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José Victor León JiménezMuy buen sabor
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Adrian CarrilloTodo muy bien
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Ilse VelázquezTiene muy buena ubicación, un lugar relajante y con gran comodidad.
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David Vera JimenezHermoso lugar
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ANGEL BLANCOMuy bien
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Ulises BlasHermoso hotel, mucha variedad en restaurantes y me encanto el concepto de multi sense, cada edificio tiene un aroma diferente y te encuentras con diferentes texturas tanto en manteles en el restaurante y menús.
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Francisco ValadezSitio muy agradable, tranquilo básicamente el lugar indicado para relajarse y olvidarse de preocupaciónes
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Ivii MonLindo lugar!
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Jose Pablo magaña monteroTodo muy bien playas limpias
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Victor LopezEl nombre lo dice todo; un verdadero paraiso!! Increíble y totalmente recomendado Excelente lugar para vacacionar, relajarse y disfrutar de buena comida
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luis alberto paredes bernabeEs un hotel muy bonito el trato es perfecto las instalaciones están muy buenas y la vista espectacular
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Ruben AvilaUn resort en Playa del Carmen de primera calidad para familias de clase media-alta. Las facilidades y servicios que ofrecen hacen que los huéspedes disfruten su estadía al máximo.
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Federico ZamaconaMuy buen servicio
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Marco Jiddu Moreno MoguelMuy buen lugar
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Alfredo MartinezFui desde España, con un viaje preparado para disfrutar de 5 días de golf. El hotel muy chulo, la comida, para mi gusto, demasiado internacional. Eche menos más gastronomía local. Hacer mención especial a los profesionales que trabajan en el hotel, sobre todo a la chica que trabajaba como guardavidas, Andrea, en la piscina, siempre atenta, sonriente y cortes. Y también a la camarera que atendió mi habitación, ojala recordara su nombre.
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adrian isaiMuy hermoso
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iTheDark LyonParadisus es un excelente lugar para vacacionar, su exquisita comida y sus hermosas playas, hacen de este un lugar hermoso para pasar con la familia o la pareja, te aseguro que disfrutaras cada momento y grabaras recuerdos para siempre de este lugar.
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Sergio Colónlugar muy moderno! ideal parejas!
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Eduardo JimenezMuy buen servicio
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elia barioHabitación, trato del personal trabajador alimentos e instalaciónnes exelente
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francisco kuUn hotel muy acogedor y el personal te trata de la mejor manera volvería todas las veces que pudiera en este hotel
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Gama CamasExcelente servicio
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Elver GalargaMuy buen servicio
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Dc DelthaAmbiente bastante agradable, servicio uka maravilla
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Manuel CortesMuy bonito lugar
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Luis CañasExcelente hotel, instalaciones de primer nivel con una atención que sobrepasa cualquier expectativa. Todos sus restaurantes son de primera clase.
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Ramiro AguilarExcelente atencion, servicio de calidad.
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Toch BeltránUn poco caro pero muy bien todo, si regreso
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Alice Villegasbuen servicio en atencion de recepcion,sin embargo los sanitarios estaban un poco sucios
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Jose RotheLugar formidable. Instalaciones y dormitorios impecables. Tiene una super pileta. Todo el Personal muy cordial y atento a tus requerimientos y consultas. En el restaurante the Grill el mozo Cristian nos atendio de manera formidable al igual que los demas empleados
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Juan Angel RiveraPerfecto para venir en familia.
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Lalo PasillasTodo muy lindo, buena atención, excelentes habitaciones, un muy bien servicio, muy recomendable
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Angel OxteEstuvo muy bien
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eduardo borgeseLo mejor de playa del Carmen
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MIGUEL ANGEL MENDEZ RODRIGUEZEstán Excelentes sus instalaciones, el personal te hace sentir como en casa por su calidez y espíritu de servicio en todo momento
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Gudalupe Angelica Saavedra SantosTodo me gustó excepto por la forma en que los de seguridad se dirigen sin tacto a la gente
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Bto Super BoyTodo excelente
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Diego LeonCómodo y bonito.
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juan carlos proMuy buen servicio y muy bonitas instalaciones
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Javier Martín GarcíaGrandisimo lujo en un marco precioso. La comida es buenísima y el trato impecable pero un poco distante.
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Ismael OrozcoIncreíble
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Axell MendezUn hermoso lugar, muy tranquilo para unas ricas vacaciones.
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Marii VidalExcelente
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jesus rebolledoMuy elegante
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Oswaldo VillalobosNecesitan mas informacion en las carreteras para poder llegar
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Kaliiman SthellarEs un lugar muy amplio
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ivan torresExcelente habitación. Muy buenas comida. El personal excelente tambien.
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Aaron cutzUn lugar muy acogedor, buenas instalaciones en la Riviera Maya
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David Álvarez GonzálezHotel espectacular. Gran variedad de restaurantes (recomiendo el Bana, Ventos y Fuego). Habitaciones muy amplias y los empleados muy amables y atentos. Mención especial a Gloria y Dalila. Relación calidad/precio muy buena. Volveremos seguro.
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Miguel MongePerfecto. No se puede poner ni una pega.
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alejandro aguilarExcelente servicio
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José Francisco Saavedra RiveraFantástico hotel, la atención muy buena!!!
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Rodolfo HernándezQué bonito hotel, y que vistas de amanecer y buena playa, buenos restaurantes
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Zurc EsojExcelente y agradable estancia
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Carlos García LópezBuen hotel para vacaciones en la playa. Los restaurantes temáticos son en mi opinión mejores que los de otros hoteles similares. Creo que es una buena elección para pasar unos días de vacaciones familiares en Playa del Carmen.
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Ramón Muñoz¡Fue muy divertido!
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Kitty CastañedaMe encantó aunque nos tocó el clima nublado lo disfrutamos tanto el lugar la comida el personal muy atento súper recomendable quiero regresar
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Patricia RodriguezComida exquisita y el servicio incomparable.
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Brandon SmithEs un lugar de cinco estrellas con esa calidad es agradable elegante limpio
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Angel RuizExcelente lugar
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Luis Sammael GuerreroLa mejor vista recomendada excelente atención y rica comida
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Robin BoudreaultExcelente servicio. Personal muchísimas gracias a Cecilia por el magnífico sonreír y buen humor a todos los días sobre la playa. También a Yolitzin a la recepción del hotel por el bienvenido y la particular atención que recibieron.
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miarbepEl motivo de mi vida fue para cazar pokemons , atrape muchos magikarp, sus pokeparadas están más o menos, atraen pokemons algo comunes. XD
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Leo RuizMe hospedé con mi familia en diciembre 2015 en el family concierge y realmente cubrió todas mis espectativas. Lo que mas le gustó a mis hijos fue la piscina climatizada dedicada al Familily Concierge. La comida excelente y el servicio de playa muy bueno. Excelente 100% recomendado.
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Pablo VargasMaravilloso
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Laura RSBuen lugar
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Miguel Angel Galvea TorresEl paraiso sobre la tierra
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maria de los angeles morelos floresMe encantó el servicio si regressria
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Erick Suarez GonzalezMuy buen servicio y comodo
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Diego SansoresLimpio amplio y buena atención
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Eliezer MooLa mejor opción para pasar las vacaciones o escapar del estrés.
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Alejandro MenaExcellente servicio!!!!!
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Israel CMAgradable : )
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Sergio yamMuy grande el hotel, no pense que tuviera yal dimension estoy muy complacido
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Fidel Pantoja UrbinaTodo muy bien!! Detalles como quererte vender tiempos compartidos, fotos etc.. pero es parte del show.. todo de 10!!
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Meow Meow CatBueno pues me gustó todo su servicio y su atención es muy muy bueno y pues fue inolvidable :)
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Cristal Mihreya Jiménez RiveroMuy bonito hotel
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jose ramirezservicio bueno pero ospedaje pesimo
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Bryan Ghontran Ramirez SanchezFue una experiencia muy agradable pasar un tiempo en ese hotel ya que te atienden de una manera confortante y hacen que la pases bien mientras tu estadía
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Iso Muñoz TorresExcelente lugar
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Jose AlejandroEs un excelente servicio
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Alexander Uitzil.Buen lugar
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Sergio BisbanoExcelente
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Alx CamposAgradable
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77Gerardo7777Agradable
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jairo samuel gonzalez lizamaBuen servicio y excelente atencion
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Maria PerezUn servicio excelente en todos los aspectos.
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Carlos DevesaUn buen lugar para cenar
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FRANCISCO LOPEZUn gran hotel
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Pablo RosarioExcelentes instalaciones, servicios de primera, los restaurantes son muy acogedores y la comida es exquisita. Todo el personal es muy amable. El gimnasio esta bin completo
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efrain marcosMuy bonito y limpio
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jose luzardo smallMuy completo
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Rodrigo MaldonadoSimplemente excelente en todos los aspectos, internet, alimentos, bebidas todo un lujo el precio lo vale, solo como comentario no se dejen llevar por que les quieran vender los clubs vacacionales ya que te quitan al menos 3 horas del dia
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Alice YañezNo cumplió con mis expectativas
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Luis Ricardo Sanchez HernandezExcelente experiencia!
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David EmilioLas habitaciones som muy lipias buem servicio atiende super bien son muy atentos ante cualquier cosas que tenga el huesped
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Daniel DabbahEn general todo esta muy bien, alimentos, atención, instalaciones.... Solo la velocidad del Internet es muy mala
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Martín RosadoBuen hotel
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Vanesa San GermanMuy buena experiencia
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Faustino moreno chanBueno
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juan manuel GaliciaPlaya privada hotel Paradisus con camastros redes de para boleyball y atención y seguridad del hotel como salva vidas veleros y tablas
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siguiendo a tigres RPMLa atencion por todo el personal siempre dispuesto ayudarte en lo que necesitaras restaurantes de 10 !!! Y si no querias salir igual de 10 en la comida en la habitacion solo 1 detalle el clima que me toco ami no ayudo
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javier alejandro perez cordovaBonitos lugares y atención especial para. Eventos
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Kerim GarciIncreíble
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Javier LaraExcelente hotel.
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martin aguilarEs un paraíso, me divertí muchísimo
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Jesus ReynaCerca de playa del carmen, las habitaciones son lindas, la comida excelente, el servicio muy bueno, sin duda uno de los mejores hoteles en playa del carmen.
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Jaime CanulRealmente muy buen trato por parte de los colaboradores y excelente actitud de servicio
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Isael MartinezMe la pase muy bien en este hotel, algunos pequeños detalles no me gustaro por lo demas muy bien, todos muy ambles grasias Ruth que nos atendio muy bien. A las recamareras que tenian mi cuarto bien limpio prinsipalmente a Griselda no recuerdo bien su nombre asia el cuarto 1233. La pisina exselente la comida bebida y la playa un poco susia por el sargaso.
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Juan PiñaIncreíble todo. Un buen ambiente
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Luis Alejandro Rosado RosadoEs un muy buen lugar para reuniones
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berenice cuevasSúper recomendado todo muy hermoso
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Ali CidAgradable y con buen ambiente
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javier de agueda alvaroLos hay mejores. La playa, decepcionante. Bares y restaurantes, muy bien. El personal, muy bien. Actividades nocturnas, mediocre. Localizaciòn, muy mala, lejos de todos los sitios. Solo es recomendable si vas con niños.
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miguel angel camposEXCELENTE HOTEL Y SERVICIO
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DANIEL OLMOSCómodas habitaciones y espacios para relajarse
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antonio vencesExcelente
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Erick GreenBuen hotel
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Eduardo Salas PérezExcelente opción para Todo Incluido en Playa del Carmen con el toque de la cadena Meliá
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Enrique SalinasPésimo servicio
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David Alor EncisoMe encantó la arquitectura del lugar. Increíble.
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Mariano BlumenfeldIncreible
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Jorge CheresExcelente lugar tranquilo la atencion muy buena
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Maria CamposExcelente!!
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Juan GonzalezSuper hotel voy con toda mi familia 1ero dios
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Leo Arguelloexcelente ¡¡¡¡¡ exquisito .todo ... el chef jhonatan la camarera de playa carmen .excelentes ¡¡¡¡ regresare....
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Ximena OlmosAl ser mi primera estadía en un All Inclusive esperaba una experiencia extraordinaria....y ha cumplido con absolutamente todas mis expectativas. Altamente recomendable.
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Rafael GARFUNKELExcelente atención
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Said SánchezIncreible experiencia muy buen servicio
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juan carlos gil juarezes delo mejor tiene todo.para pasarselo suppppperrrrr..
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Wishiwashi store PDCExpectacular fue una cena excelente
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Mike MartinezMuy bien servicio y ubicación, además de sus instalaciones
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Hauntler ArmyExcelente
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Benito MemijeEl otl lo mejor en servisio y abitasiones de lujo como su restaurantes
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Joss MoraExcelente
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Miguel Angel AlonsoPassion es el mejor restaurante del hotel, y uno de los mejores de México.
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Biby Salcido
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Yory CaamalEs muy malo Destruyeron casi todo el manglar que había el la playa y acabaron con varios conotes
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Francisco MendonçaGran hotel para la vida en familia!
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Karen LoyolaDeberia tener areas cubiertas por las tormentas
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Roberto MacíasMuy bueno
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Serbulo ChavezMejor imposible
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Miguel Angel Gaca TovarDe Lujo, Esta excelente
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Jose David Wberth EscobarEspectacular y la atencio te hace sentir importante
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erick lettucerChulo!
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Francisco Jose Rodriguez FernadezGenial, un sitio maravilloso para olvidarte de la realidad del día a día
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Abelardo Garzaexcelente
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Melissa FuentesMeli Fuentes
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Moisés LugoBuena
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Paula MartinezHermosisimo
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Oscar NuñezExcelente
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ramiro riveraBueno suficiente para vacacionar y descansar
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Candela SantiagoExcelente!
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Felipe Medina S.Atención excepcional.
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Raul NavarroEn este hotel el servicio es lo mejor
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Un usuario de GoogleEs l hotel mas lujoso y mejores servicios d habitaciones y restaurantes..y mucho atencion..
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Un usuario de GoogleEs un hotel muy lujoso y padre para ospedarse lo recomiendo
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Gray NoonkesterIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Great family hotel . Great swim up suites . Daycare and activities. Kids pool with play pirate ship and toddler slides. Good food and alcohol drinks all included. Awesome staff. The beach had jet ski rentals for a fee Overall Great place
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Gustavo RojasMy wife and I spent a marvelous week at Paradisus, La Perla. All staff were wonderful starting with Ivan at reception, Rodrigo and Eduardo at the Grill restaurant, Jorge at beach service, Janett the restaurant Manager, Christian and Juan at the breakfast buffet and lunch. Chef Irvin at the Grill restaurant was amazing and always accommodated a couple of special requests. A very special thank you to Daniela at guest service, she was always so helpful and so professional and always with a smile on her face. Daniela, my wife and I cannot thank you enough for your kindness. We will definitely recommend this resort to anyone that is looking for a top class resort, they really do treat you like royalty. Thank you again Paradisus. Gustavo & Blanca
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N zayasGreat family hotel . Great swim up suites . Daycare and activities. Kids pool with play pirate ship and toddler slides. Good food and alcohol drinks all included. Awesome staff. The beach had jet ski rentals for a fee Overall Great place
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Cameron JonesNot a bad place to be. Definitely big enough to stay on the resort and not feel like you are missing out on much. The jet skis on the beach is a plus.
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Joseph KrygielOur stay at Paradisus was wonderful. It was a short 40 minute drive from the Cancun airport. The rooms were nice but not overly opulent. There service was great but it definitely helped to know Spanish. The kids loved the pools, beach, koi ponds, and shows. This was our second time here and not out last!
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Justice GravesIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the best rates around... Our stay at Paradisus was wonderful. It was a short 40 minute drive from the Cancun airport. The rooms were nice but not overly opulent. There service was great but it definitely helped to know Spanish. The kids loved the pools, beach, koi ponds, and shows. This was our second time here and not out last!
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Sunil MottaThis is an amazing please. The staff is so courteous. They make you feel very special radiant you get spoiled
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Paul GedeonBeautiful place. Best resort I have ever stayed in. However they need to install some form of fan ventilation outdoor as it it too too hot out there and closed off. Also way too many mosquitos. They need to do something about that.
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Paul NebresBeautiful room. Very clean and comfortable. Very nice staff that always greet me with a smile.
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Jacklyn ReddenIt was our honeymoon and my 1st experience in Mexico!! Best vacation ever! Resort was top of the line! Food was great
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Christopher ChaGood services. Unorganized management. Good prices on excursions.
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Lynn RogozinskiMy second visit to the Paradisus Playa del Carmen, first staying at La Perla. We thoroughly enjoyed our stay, especially the attention fro our concierge, Angel, who provided expert advice and excellent service. Looking forward to our next visit.
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Ivet GomezThe hotel is excellent. Restaurants offers exquisite. We had a wonderful stay.
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Andrew TomaiService so far has been incredible. Food is awesome, drinks are also awesome!
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Michael RheeThe service is incredible my wife and I are here on our honeymoon and have been treated very well and are loving the service as well as all the activities and food and drinks around the hotel if you are standing still for more than 5 Seconds someone will ask you how your day is going and if you need anything.
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Theresa RaymondLarge resort with lots of amenities. Food is excellent. Royal Service is an amazing option. Caters to your every need.
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Tom DangVery nice resort. Only downside so far has been that you need reservations at most of the restaurants.
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Jonathan BoldtEverything has been fantastic so far. Great service, great food and drink options, plenty of activities
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Ronan MunnichPerfect resort, this is my second time visiting this place. Love it, great personal and service!
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Manuela OrtizStaff went above and beyond to take care of you. Food was delicious!!!!! Only negative thing is the beach.
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Shannon WilkesI had booked my 1st anniversary with La Perla, but due to for some unforeseen circumstances had to cancel my non-refundable reservation. I was extremely stressed about the battle I thought I would have to fight with the company while under my own stress, but their associates worked quickly with me. I will definitely be rebooking my reservation as soon as able, purely based off their great customer service. Big extra thank you to Areli Benitez for your wonderful help.
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David SellersThe service and staff were amazing and very helpful! Love this place.
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Quintell BrownExcellent service, great food, big room
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Steve TsoCoffee shop needs to open whole day. Otherwise, everything is great
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Fran RosaIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on there and they had the cheapest rates around... We had a wonderful, relaxing time at Paradisus La Perla Royal Service. Opt for a non poolside room unless non stop techno music is your thing especially on the weekend. Royal Service has its own pool area with great poolside/beach side service.The room was excellent as was the house keeping staff. Our personal butler, Alejandro, made sure we had all that we needed and could enjoy the facilities to the fullest. Avoid the chaotic restaurants in the family area. La Palapa restaurant in La Perla was good for breakfast and lunch and Fernando gave us special attention. One disappointing item - the gulf bottom is extremely rocky and not good for safe swimming. Too bad as the water was lovely.
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Kathy DelkerThe rooms are amazing! Loved the spa on the deck! Great sushi restaurant. The pools are fantastic!
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Priscilla MakosExcellent accommodations. Only 24 hr food is limited and liquor in room is limited. Outside of room, the quality is top notch. Royal service is variable. We saw awesome butlers while we have not even met our own on day three. I would get for quiet room and pool not for Butler. Would come again.
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Hank ScorpioAwesome relaxing place. Food was great.
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Erika SellersWonderful place, conference rooms were a great help for businesses and the restaurants did awesome to accomplish a large group.
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Aaron RobbinsAmazing. All the staff is fantastic and the facilities are great and clean.
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Judy BesunderFantastic vacation! Make sure you visit the spa. Rio Secreto is a excursion you must do, and if your lucky Gonzo will be your guide. 5th Ave is a blast,but be aware you will be approached by people claiming to be your waiter at your hotel ( they see the hotel bracelets on your wrists) just walk away.
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Alessandro SertoUn paradiso vero e proprio: struttura nuovissima, piscina che corre lungo tutto il resort, direttamente sul mare con sdraio e ombrelloni, molti e buonissimi ristoranti tematici, animazione e musica tutte le sere, discoteca aperta fino a tarda sera, stanze paradisiache e pulitissime
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Jhair VelascoRegular service,the food was good but the drinks sucks!
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Christopher KelleyGreat smallish resort. Great service and people
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a flanWe had a wonderful, relaxing time at Paradisus La Perla Royal Service. Opt for a non poolside room unless non stop techno music is your thing especially on the weekend. Royal Service has its own pool area with great poolside/beach side service.The room was excellent as was the house keeping staff. Our personal butler, Alejandro, made sure we had all that we needed and could enjoy the facilities to the fullest. Avoid the chaotic restaurants in the family area. La Palapa restaurant in La Perla was good for breakfast and lunch and Fernando gave us special attention. One disappointing item - the gulf bottom is extremely rocky and not good for safe swimming. Too bad as the water was lovely.
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Aileen WongRoyal Service is the way to go. Beautiful rooms. Excellent service with our Butler, the pool staff and restaurants. 5 star quality and service. Lovely surprises when returning to our room.... chocolates, towel animals, tequila and hot jacuzzi/baths ready to go. Would definately recommend this resort.
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Johnathan ConcepcionRoom was great, the staff was friendly, helpful and kept the surprises coming. Best honeymoon ever
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Rick HaagBeautiful resort! A bit on the quiet side, which is perfect if you need to unwind
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KARLE TiaushIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... We had a wonderful, relaxing time at Paradisus La Perla Royal Service. Opt for a non poolside room unless non stop techno music is your thing especially on the weekend. Royal Service has its own pool area with great poolside/beach side service.The room was excellent as was the house keeping staff. Our personal butler, Alejandro, made sure we had all that we needed and could enjoy the facilities to the fullest. Avoid the chaotic restaurants in the family area. La Palapa restaurant in La Perla was good for breakfast and lunch and Fernando gave us special attention. One disappointing item - the gulf bottom is extremely rocky and not good for safe swimming. Too bad as the water was lovely.
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Marcelo TammaroGreat food , excellent service . I would definitely consider staying here again.
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Enoch CheungNice resort. Solid rooms. Service is inconsistent. Felt like there were a lot of rules and not very flexible. Great place for drinks. Walk out to the beach.
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Josh CardenasThe greatest redeeming quality was the staff at "The M Bar" on property! Nancy and Samuel are absolutely some of the best staff I have ever meet at any hotel restaurant or bar. The waiter who served us at the Fuego was so slow to get us a drink I walked over to see Nancy and she made me a drink before the waiter could refill my beer.This resort is overall decent at best. The restaurants are not great in my opinion.
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Sandro ReisExcelente e lindo lugar, com comidas e bebidas deliciosas. Pena que a praia não estava legal (cheia de um tipo de alga).
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Sandy GuritzMy husband and I came to Paradisus La Perla for our honeymoon and first all inclusive vacation. We book a swim up suite with Royal Service, and our butler Napoleon Ramirez was attentive and personable the entire time! He made us feel very comfortable. Our pool attendants Alfredo and Inocencio were also great as they ensured we had all the drinks and food we needed while enjoying our personal swim up pool. Food was world class, drinks were plenty, and the resort is very spacious with a lot of variety.
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Cory MorenoThis place is a small piece of heaven on earth. The staff is amazing.
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Rumen IrinchevGreat room, service and food would visit again
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Ringo StarrThis place is the greatest. Peeps are nice. Quati is the best animal ever.
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NICHOLE RIDENHOWERIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... My husband and I came to Paradisus La Perla for our honeymoon and first all inclusive vacation. We book a swim up suite with Royal Service, and our butler Napoleon Ramirez was attentive and personable the entire time! He made us feel very comfortable. Our pool attendants Alfredo and Inocencio were also great as they ensured we had all the drinks and food we needed while enjoying our personal swim up pool. Food was world class, drinks were plenty, and the resort is very spacious with a lot of variety.
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Andre TaylorThe resort, the food, the venue, and the room are spectacular!!! The staff are accommodating and professional...the majority of the people speak English very well. The only issue is the staff tends to push their Club Media package...it just is not worth it to be locked
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Carlos CastañedaExcelent service and attention
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Randy AguilarI just got back from a very relaxing weekend! Carlos and Reyes we absolutely AMAZING!!! They were such hard workers that made me change my 4 star rating to a 5! Thank you gentlemen for all your hard work! We will be back!!! The rooms was cool! I just wish they had some American ESPN cause I missed the Masters this weekend. Until next time!
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Wii Mendoza MoralesSe preocupan por tener sus playas limpias y un excelente servicio en restaurantes
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Kristys MoodGood resort. Food is also very good .
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Rose GemperlineWonderful all inclusive experience. Excellent massage at the spa. Not the best food ever, but still very very good.
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Michael BinghamBeautiful resort hotel. Definitely would go there again.
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b3tt3rthanuzzGreat atmosphere. Stunning beach. Wonderful staff. Delicious food. Breathtaking sights and amazing rooms. The place really makes you feel welcome. Would recommend
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Roberto CordovaOne of the best all inclusive, very nice and full of details
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Mindy SefferinoBeautiful resort with spacious rooms and helpful staff everywhere you turn. Great beach service too! Pools with swim up bars and in-pool lounge seats, along with spontaneous poolside performances add to the experience. Plenty of choices to eat and drink but the food is not always the best, especially the room service food. Overall a great place to vacation!!
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B AllanPools and restaurants were great. The place was constantly being painted during my visit.
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Joshua WilmesMy wife and I spent a majority of our honeymoon staying at La Perla with Armondo (our butler for Royal Service) and we had a fantastic experience. We were greeted with champagne at the front desk during check-in, given a tour of the facilities, and brought a bottle of tasty rum to start our trip. The restaurants were all incredible, I only wish we could have had more time to go back and try more of their food. A+, will book again.
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Jessica A.Meravigliosa a dir poco. Cordialità, professionalità, cortesia tutto quello che cerchi da un Resort di questo livello. Un`esperienza davvero unica e da sogno. Ambienti accoglienti eleganti e puliti , cucina ricercata ed ottima... spa davvero rilassante. posto esclusivo. Complimenti
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R. S.Super erstklassige Hotelanlage, hier gibt es 14 verschiedene Spezialitätenrestaurants sehr kecker Die Suites sind klasse!
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Scott TurnerFantastic hotel with a great location. The rooms were clean, spacious, and had a great layout. Very close to downtown Playa del Carmen, and the resort still had a private feel. The food was good and the staff was very friendly. We stayed in April 2016.
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Brian BriggsThe market was phenomenal, definitely check it out!
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Andrew HighfieldWalked through from beach to check out this hotel. All inclusive set up, several different pool areas, would love to stay here.
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Alejandro GómezExcelent place. Great service. Just the rooms are quite far from the beach.
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Aaron ChungGreat place but too many sales people.
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Олег ВладимировичШикарный отель. Хорошие рестораны. На пляже много крупных камней, трудно войти в воду.
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Robert NyzioHad a very good time there.
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iamaustinsyMy experience at the hotel has been amazing. All of the employees are gladly there to provide all my needs at any moment and the resort is beautiful.
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Khaled El-BadawiExcellent resort. Everyone is extremely nice and the restaurants are quite good. Would definitely recommend this place to others.
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Angel PeregrinoBien
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Erika MathiewsWonderful hotel and staff. Food was decent. A little disappointed in how often the pools were closed. Dr. Margarita was so sweet and professional when we had to call for a doctor as well as the paramedic on duty.
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mark sefferinoRecently got married at the resort and must say it was absolutely incredible. The resort grounds were beautiful and the staff was truly amazing. I can’t say enough about our wedding coordinator and her team, she went above and beyond any and all expectations that I had. Thank you!
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Tye NewinBeautiful hotel and scenery.
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Angelo LapponeseParadisus is a must if you are coming to the area. Of course the beach is beautiful but the staff here are super friendly. The food is amazing and the entire resort is always super clean.
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Gary PyatigorskyThe food was amazing, the staff was very friendly and nice. Great programs for the kids. The rooms however were not as clean as i wanted them to be.
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Tina TentisGreat resort! Love the atmosphere, food, and master suite. Recommend making restaurant reservations early because they book up
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Juan Fernando MestreEasy to come back, service is very good and food is OK.
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Siddhant DingalwarGood place for hangout
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Coleen PotterBest I have ever stayed at.
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TJ GillisThis is a great place!
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JA DuvalAmaizing!
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Brandon McdanielIts ok not great
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abel leungGood location, about an hour from the airport. Nice room, and very friendly staff
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wyndee townleyStaying in Royal Service and love every minute of it. The pools and drinks are fantastic!
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Armen MVery comfortable resort. My family had a lot of fun.
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Kimberly NguyenAmazing food , excellent service, first class decor and ambience. Great for relaxing time
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Jamila GomezThe resort is very clean. The food makes this place worth it and the staff is very friendly. I wpuld definitely recommend this place to anyone taking a trip to the area.
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Dan NigroThis place sucked, very inconsiderate and arrogant. They "upgraded" us to a master suite only to have us move out halfway through our vacation. Extremely inconvenient. After finding ether water bugs or cockarochs in the room, they refused to accommodate us. On top of all of that, They had the nerve to try and sell us a membership to Melia for $50,000.
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Julia PortoGreat location and rooms, beautiful beaches and green área. Service is very good. Many different restaurants and good food.
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Andrzej OmietanskiGreat all-inclusive resort with amazing staff who do an amazing job with a smile on their face - give them a salary rise!
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Geoff SherBeautiful resort with fantastic service
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Edgar GavinoFantastic hotel
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Kelley WilkinsBest food EVER!!
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Dennis LowryBeautiful resort, a little hard to get to the beach though. The food was incredible. Nice pools.
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Julian PootBeautiful resort, great drinks and the food, THE FOOD. Youre up for a great service and experience at this hotel.
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Andy MohrVery friendly, fast and willing to help staff.
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Luis Cruz AraujoLindo
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Mario Filiberto Estrella CocomOki
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latasha ortiz-RoseFamily friendly
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Jessica RodeaParadisus is a very nice hotel and I enjoyed a lot my stay.
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Marc WeinsteinExcellent food for an all inclusive. The hotel is nice but not glamorous.
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Akash PatelGreat place to visit. Excellent service.
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Luis Daniel C ROk
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Zahir PardhanAwesome place for the kids and family you just have to go there and experience it for yourself
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Daniel PeláezChido one
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Dalia CareagaGreat
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Michel RichelSky is the limit! must see! zeker ook voor kinderen vanaf 12 jaar!!
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zigi segalהגענו ב15 לנובמבר אני חייב לומר שמעולם לא התארחתי במקום טוב מזה נקודה its by far the best resort i have been to.mutch better then thows i have visited in the dominican or other places.all and all.SUPERB
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Igor MaranslichtBeautiful hotel and grounds. Great huge rooms. Very lavish. Excellent beach around a quarter mile long. Very clean and organized. The food was alright. Even though large variety; preparation and taste was just ok
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Geoffrey JiangGood: resort, drinks, food, bad: beach
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Drew SmithiesStaff are friendly, food is good, room is very nice.
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Kay MattGreat.
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Michael GoodallBeautiful resort with excellent service. Wish our trip was longer!
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Arthur KGreat hotel for family visits , the kids had a blast , great service , good food
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Amyann JolleyAmazing place LOVE IT
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Nick RochinoAll very convenient, and the staff are nice
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Woody DorsonneGreat family vacation. You get what you pay for. Very friendly staff and lots of great shows and activities
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Joe HampelGreat food and drinks with a good staff
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Kyle TrenberthDid the royal service and it was awesome. Great pools and food.
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Chopo VagzNice place to enjoy.
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Stephanie MillerFriendly and trust worthy staff, great food, very clean. We were there April 2016 and would totally come back.
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Bryant GamboaBeautifoul
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Leo CarreraBien
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Walter AmanBest resort in playa
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Antonio TafuriParadiso di nome e di fatto
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Rafael SaezExcellent food, service. Look for Santos at breakfast and Jose at poolside bar for outstanding service. Would give it a 5 but the tv did not work almost all week, not acceptable. Great things to do nearby, Xel-ha (all inclusive water park), downtown at night with mariachi playing everywhere. Would go back.
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Derek BrockAmazing service, great restaurants, and beautiful atmosphere.
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Panos SouposIt is so beautiful, they have shows every night, they have pool bars, and Concierges for the families! You get cool looking bracelets!
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Mike MoritzGreat experience
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tristan falsettoJust came back from a 5 day stay and could not believe the exceptional service at this resort. Every employee went above and beyond to make our stay wonderful. The food was excellent and the rooms and grounds beautiful.
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Erick CoteroA great place to relax and have a great vacation with family or friends
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Alim AlchagirovFirst time here. Excellent food, excellent amenities, the beach is clean, but the bottom is too rocky.
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Roberto Jimenez GarciaBonito
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justin coxFairly large and populated resort but very friendly and the beaches are nice!
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Eli HeitlandI loved it here the rooms food staff you name it I loved it
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Chris BeidelmanGood food. Clean.
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Felix BadiaPerfect
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Paul ConnellyPerfect for a family vacation!
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Denis MurphyGreat resort!! Love playa!!
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Débora MafudÓTIMO hotel, estrutura incrível e serviços nota 10
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Abraham JuarezGenial!
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Harman DhillonNeed something to remove mosquitos - a lot of bites.
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Nino FeticIt was a great stay for us. Beautiful hotel.
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Luis De La TorreIts a grate place
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Joel JuniorServiço maravilhoso , hotel maravilhoso tudo perfeito !!! Super indico
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Alex VerbonolSURER!!!
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Mike CardenasGreat
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spencer portéeGreat new resort
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Heather JurgaitisGreat rooms
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Jacky AuGreat beach
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Jesús Rolando Ramírez RuedaIts a beautiful place, the place its very big and beautiful !
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Brian ParrucciGreat
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Clark WimberlyNice
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Yuriy GordiyenkoVery nice vacation place
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Sandy MolinaCustomer Service was horrible, they try to nickel and dime you, have been to 3 other resorts and never experienced this! Never going back!
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Jeff FosterBeautiful property with something for everyone.
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Luis Diego Caceres HernandezBonito
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marco beltranTop end real the best
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Jose Antonio Sanchez OviedoIncomparable
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DeliriusDarkHana janaha hanana hanana na na hanana je jeee
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Geo PBeautiful Resort!
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marcello robainaGreat place 5 star
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Tho MasSuper Hotel, sehr modern, muss man mögen, viele reiche Amerikaner als Gäste,...
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Patryk KrasnickiBeautiful place
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Hector ZamoraNormal
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ALEX PARKExcellent resort and services.
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Simarjeet SambyGreat
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Adrienne SeguraVery luxurious
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baljor dhillonGood
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Dhiaa HuntBeautiful
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Stephen HundiakThere is a lot to like for the family.
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Victor Manuel Castro ValenciaWaaaao
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Quality Voyage
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Anna PsoraI miss Carlos.
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Steve LeeNo comment
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Tóný DiliegrosTony