Información
| secretsresorts.com |
| +1 866-467-3273 |
| Carretera Federal 307 Chetumal-Cancún KM. 306.5, Solidaridad, 77710 Playa del Carmen, Q.R., México |
| 4.6 |
| Aprender más -► |
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Comments 205
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Miguel De dios gilHermoso y tranquilo servicio personalizado
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Leonardo FloresMuy buen servicio
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ENRIQUE BUCIOEs un hotel encantador del cual no quieres irte. Sus playas servicio. Su comida sus áreas de diversión
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Jessica ToralSuper tranquilo para vacacionar!!
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LICITACION POLAR HOSPITALARIA LAE. KAREN ESPINOZASe convierio en uno de mis favoritos, excelente servicio y excelente comida!
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Manuel Humberto TunCuenta con nuevas habitaciónes, un buen lugar para tener tranquilidad
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Ceneval ComipemsHermoso. La playa más bonita
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cobain SaucedoLo mejor...Excelente atencion y que decir de la playa la mejor!!!
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ITZEL GONZALEZ RODRIGUEZUn lugar excelente p descansar y disfrutar del sol , blanca arena y una hermosa playa de tonalidades azul...
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Conny Hernandez100% recomendable...El mejor de los secrets
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Felipe CamposUn resort muy exclusivo, excelente atención !!
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Carlos Yanez MarquezBuen servicio y calidad en los restaurantes. Personal muy amable.
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Roberto Valdez BeckerEstuve chido
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Loanna MorenoServicio y amabilidad de primera. No dudaría en regresar. De Super lujo!!!
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Edgard Gómez LozanoGran lugar. Para disfrutar.
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Sandy ZaRoSimplemente hermoso
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Michelle ArellanoExcelente experiencia. Las bebidas son muy buenas, el servicio es de lo mejor. Lws habitaciones son bonitas, con muchos detalles funcionales que no se encuentran en otros resorts. El ambiente lo conforman principalmente parejas en celebración ya sea de aniversario o luna de miel, es romántico.
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Laura RSBuena atención
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Edgar SerranoMe hospede aqui del 18 al 22 de Noviembre, y debo decir que es excelente en todos los sentidos. El unico problema que habia leido en otros reviews fue la comida, y despues de tomar un tour por la cocina y conocer sus procesos, debo decir que no hay nada que cambiaria. https://www.tripadvisor.com.mx/ShowUserReviews-g4053317-d1007582-r439565242-Secrets_Maroma_Beach_Riviera_Cancun-Playa_Maroma_Playa_del_Carmen_Yucatan_Penin.html#
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Dionisio Enrique Manrique GarzaLuna de miel, excelente servicio, personas muy atentas, privado, la playa super rica, los cuartos excelentes, los restaurantes deliciosos, volvería a este hotel sin duda alguna. Las bebidas alcohólicas son especiales aqui, la cena romántica aun no la disfruto hasta dentro de unos días pero no cabe duda que estará excelente
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Pablo SilvaUno de los mejores hoteles donde estuvimos alojados. La playa, de las mejores del mundo. En nuestra visita pudimos comprobar los altos estándares de calidad que posee esta cadena de hoteles. Excelente.
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Francisca AllendeCon mi novio elegimos este hotel para nuestra luna de miel. Lamentablemente tuvimos muchos problemas para realizar el pago, a pesar de los múltiples correos enviados no obtuvimos respuesta y fue muy estresante. Siguen sin responder los muchos correos que enviamos. Aunque logramos reservar, sentimos que empezamos con el pie izquierdo nuestra luna de miel.
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Santiago PapaBien escondido, secreto... La playa sólo la vi, pero estaba con mucho viento... Me tocó un mal día.
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Alejandra BernaldezUn hotel 5 diamantes excelente todo
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Fausto AlemanMuy bueno en general
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Jose Luis DelgadilloMuy bonito, como para no salir del hotel
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Gabriel GarciaEs un lugar muy tranquilo y bonito, se pueden disfrutar unas buenas vacaciones en pareja. El hotel cuenta con actividades para poder realizar así como shows muy buenos. La comida es magnífica y cuentan con variados restaurantes que vale la pena visitar. De la gente que te atiende no hayvmas que decir ta que todos son muy cordiales y atentos todo el tiempo. En resumen es un excelente resort para conocer y vacacionar
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Abraham AnzzuresExcelente Hotel!!! De los mejores..
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Serenyty PasajeraEn lo personal no me gustan los "all inclusive" llegamos a este hotel por trabajo, la verdad me enamoré de este hotel. La playa maroma está hermosa, limpia y tranquila. Las instalaciones del hotel son lindas y super limpias, la comida es deliciosa.
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Bartolo LopezLa playa mas hermosa ...y todo lo que contribuye.
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Carolina RoblesHermoso lugar, su playa increíble, muy buenos shows, su gente muy amable y excelente servicio. Quiero regresar!!! Y el apoyo de Ericka en animación, increíble, te hacen sentir muyyyy a gusto!!
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Lucila AirolaHotel muy elegante, categoría diamante
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Humberto GonzalezTodo muy bien, excelente entretenimiento. Buena comida. Los cuartos están muy bonitos, no muy amplios. El problema es que los baños en las áreas comunes no están limpios ni abastecidos.
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LIZBETH ADUNAPrecioso
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Juan Carlos RubioEl mejor hotel en Cancún
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jorge rodriguez perezUn excelente hotel con mucho un buen servicio
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Adrian MontalvoEl Hotel Secrets Maroma es un paraíso. La playa es de las mejores. La comida y bebida no tiene fin y esta sabrosa. Que decir de los empleados, todos aman su trabajo y se refleja en el servicio.
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Alan LopezMuy buen servicio
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Montserrat AlmazánExcelente hotel.
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Krissia Gomezexcelente lugar,el personal superior amable,la playa linda,actividades entretenidas y bonitas!!!! yo vuelvo por este lado.vuva USA,vivaMaxico
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Lucy AguilarLa playa inigualable! Es un paraiso
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Mauricio Armando Avilés AguilarBuen ambiente, un bonito lugar
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Guadalupe AldanaPara mí... la mejor playa de México y excelente hotel!
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Ismael Minchala AvilaUn lugar de ensueño
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rorri 13La mejor playa de la riviera maya.
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Zacarias ZunoNos hicimos socio y está muy lindo . Muy agradable y muy buen servicio
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Jhonatan Isael Ortiz Pavonexcelente
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Rocio MedranoEl mejor hotel de la Riviera Maya!!!
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David S. FloresIncreible lugar para unas Vacaciones
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Antonio De Jesus Chan ChiAgradable lugar
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Alex RubiUno de los mejores hoteles de la cadena secrets, la comida de lujo el trato de la gente maravillosa fascinado fascinado.
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montse rosasTodo es increíble!!! 100% recomendable
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GUILLERMO CANOUn lujo
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Fernando PalaciosMuy exclusivo, el trato al cliente es espléndido
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Sergio LealExcelente Hotel con la mejor playa de la zona, un servicio insuperable y restaurantes de primer mundo.
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Roberto Osoyo MurielExcelente Resort , excelente servicio y bueno su todo incluido. La playa la tienes que conocer.
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Genaro A GLujo ilimitado
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Cristian Ricardo Polo GarzaSin duda un lujo que lo vale. Atención al 200%, te hacen sentir como en casa. Y las comidas y cenas de alta especialidad.
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VICTOR BARBAExcelente
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Julio MorenoMi estadia fue perfecta
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Daniel OleaBuen lugar
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Erika VelascoHermoso lugar
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ulises obet solo sonidoExcelente
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Guillermo Morones CalderonLas playas son muy bonitas
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Luis Diego Caceres HernandezBonito hotel
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Eduardo Salas PérezHermosa propiedad de la Riviera Maya con una de las mejores playas
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Maria SolisHermosa e impresionante el mar caribe
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Cezar andromelekUn clima terrible y atención de empleados deficiente y racista.
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Julio Cesar Guerrero OcampoEs un hotel completo
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Guillermo PadillaSu playa e instalaciones
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Alex SorianoMuy bonito hotel, las habitaciones increíbles.
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Yolanda ChamEl lugar tiene instalaciones preciosas
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Peter AragonThe service is top notch, the rooms are amazing, and the food is nothing but great. This place costs more than the average resort in Mexico but it clear why. The resort offers a ton of amenities and has a lot of entertainment and dining options. Go for the bed on the beach, well worth the extra money. The beach has fine white sand and never gets hot. Some seaweed but they clean it the best they can but definitely not a deterrent from going. This place you would want to stay rather than going on excursions. If you are all about excursions you can find cheaper places but go here if you want to splurge a little.
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Brooke HarrisThe food and service is amazing. A great relaxing resort. The entertainment team (especially Carlos) is awesome. ANGEL (pronounce Ang-hell) is great at the swim up bar. We will definitely be coming back. Oh and doom service is A1... Flank steak amazing
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Mark BrostmanThis was such a fantastic resort! The grounds were beautiful, the food was delicious, and the staff was very professional. I highly recommend!
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Jessica RyanMy husband and I have been twice and cannot wait to go back. The rooms are impeccable, the staff is amazing and the shows are fantastic! We first went on our honeymoon and decided to go back 2 years later and the second time was just as good! A big plus are the restaurants, you have so many to choose from and they are all great!
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Katie BowersThis is a beautiful resort with amazing beach access! The amenities and friendly staff make for a relaxing and fun place to vacation. We had a wonderful time!
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Zach BrunnerHad the most amazing time here. Totally recommend to anyone. Great staff, great dinners and amazing shows. Loved my time here
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Angela ZavalaOverall this place was really nice. The beaches were beautiful except for all the seaweed. They just said that was normal for this time of year. We had pictures made from the onsite photographer but then no one was back in the office for us to pick out our pictures before we left. I have tried several times to send emails to get our pictures but no one will return a call or email. I am very disappointed since this was like a 2nd honeymoon for me & my husband. I also liked that they provide entertainment every night but some of the shows were really weak.
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Laura GonzalezEveryone is very nice. Room service is a bit slow. Resort and rooms are very nice. Food is okay at best.
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Roger DaviesGood rooms and great staff. Food is varied from a number of restaurants (7) and whilst some is excellent, some is well short of the mark. The escargot at the French restaurant were a poor attempt being dry and resembling cardboard and our experience of the Italian was let down by the clam linguine which was all linguine and 3 empty shells. Its easy to pick holes in the offering of a resort of this size and I do not intend to be negative as the overall stay was very good. The regular entertainment was well done and service is excellent. The beach is cleaned every morning and the grounds are well looked after. The 5th star was missed for the food issues but they can really be minor. Visit and enjoy.
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mathew khouryVery lovely property. The hotel is very nice and the beach is beautiful. Very friendly staff and top shelf liquor. Rooms are nicely appointed.
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Sean FlanaganPerfect honeymoon get away! Swim out room is the best. Also try the Surf and Turf Roll! Amazing beach.
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markgrafingWe had a wonderful time while staying at this resort. I would definitely recommend this all inclusive hotel.
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Paul RodriguezAmazing room, location, amenities, beach, attention to detail, and care for their guests. Drinks were pretty watered down/sugary and the food was just decent (what you would expect from an all-inclusive resort). Would highly recommend!
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Michael KlineWe arrived at at the resort at 9:45 am and our room was unavailable until 2pm. Other than that, the stay was perfect as usual. Top notch resort
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bob1eagle2We just got back from a one week stay. All of our prescriptions went missing after the first full day we were there. The Chief Concierge accused of of not bring our meds since it was our word against theirs. (I took mine the first night and the next morning)the lack of care and communications between management and us was very poor. At the end of our stay they gave us a room upgrade on our next visit as long as we promised not to bring legal action against them or any of their subsidiary companies (that was in the fine print) also stating that we were entirely satisfied with our stay. The beach is incredibly beautiful, the wait staff service is great, the food is hit or miss as are the drinks.
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Kristine NewsomWe stayed here 4 days and then went to Secrets Akumal for 3 days. Akumal is nice, newer and is comparable, but Secrets Maroma service is by far much better. Our building concierge, Marino was outstanding. Along with Bramdon at the pool our stay was awesome. Plus the beach at Maroma was much nicer. The thing about Akumal, is that you can snorkel off the beach, but there are so many kids, it kind of ruined our time snorkeling. 2nd time we have been to Secrets Maroma. We will definitely be back.
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Kimberly HensleyBeautiful resort! Excellent food, plenty of space, many drinks. Lots to do, kayaking, pool, games, friendly staff. We have thoroughly enjoyed our visit.
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S. FreemanDisappointed in dining services. I went to front desk to provide and still no apology or remediation. They outright harass you to purchase a membership/timeshare but cant get the basics right.
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Melissa M. ErwineThis resort is absolutely beautiful, service is outstanding! Highly recommended.
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Michael WanBeautiful resort but the food there is totally disappointed. Especially if u r coming from big city with good quality restaurants
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Ben ScofieldGreat beach. Loved the accommodations. At the beach the drink service was slow.
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Julie SavoieBest vacation ever. Service is excellent. Nothing to complain about.
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morgan larrickWildly fantastic, grade a service and a view to kill
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Aleksandra NeilParadise! The best beach the best food and the best service with the sweetest, most personable staff you can imagine! Look no further if you want a Caribbean experience in style!!
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Ramiro ReyesBeautiful place and the staff is the best. Super-nice people.
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john mogle5 star resort with 5 star service. Amazing location and even better amenities
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rhonda potterOne of the VERY best Secrets resorts!! The beach is AMAZING!! The food & people are FABULOUS!! This resort is A MUST!!
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Gayatri ReillyVery friendly. Excellent food. Beautiful beach and amenities
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India JacksonWonderful service! Everyone is so kind and thoughtful! Enjoying my time here!
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Sheldon PhilipGreat beach rooms staff
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Daniel RooneyAmazing resort. Staff and accommodations are the best I have ever dealt with and we will definitely be back.
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Tim ErwineBeautiful and amazing service and food!
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Viktor WhitlowExcellent booking experience through Costco for our trip. The rooms very very clean and the food was by far the best we have ever had in the Mayan Riviera. The entertainment staff was fantastic and the nightlife on the property was some of the best in Mexico. They did a great job keeping the beaches clean and free of seaweed!
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Andrew PetriuusiThe food and entertainment here was great; we stayed for three days and were able to find plenty to do in our time at the resort. The on-site shows and activities were a lot of fun and generally well organized. The food was high quality, diverse, and accessible.
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linda dAmazing!! Went for our honeymoon and returned for our 5 yr anniversary. Everything you need-clean, romantic, relaxing, pool & beach activities to join all day if you want, very luxurious, beautiful and well kept. All of the food was full of flavor and they have a lot of variety between the restaurants and at the poolside grills.Just amazing.
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Phoebe SchultzBeautiful views, friendly staff, gorgeous rooms...food was delicious! We would definitely like to visit again!
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Audrey HargraveBeautiful grounds, beaches and pools. Only negative is food options available at different times and sometimes only room service is available
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Tia WestExperience was great but had $100 worth of clothes stolen.
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Michael BinetteAll rooms are great but an ocean view preferred club is worth the extra.
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Roey KahlonGreat service... But in the middle of nowhere
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Shawn PepperAmazing resort, great amenities and service. Beautiful beach.
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Alex MNice beach
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Wes CossickImmaculate all around. From service to food to accommodations.
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J.D. GrossPretty Beach, underwhelming food and drink though. Beautiful wedding location overall!
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Adam MeyersThe best place to vacation at. Good food, clean resort and exceptional service- especially our concierge. Love, love, love this place.
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Simon MorrisOnly just arrived. I need a few more days to give an honest review
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Mike LachanceAdoré avec la suite honey moon.... Du bonbon !!
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Vince LesneyOnly the first day but the staff and beach is great. Food so far was good enough. Once again... The service is great.
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cerissa SBeautiful hotel, awesome entertainment and someone is always greeting you and offering food or drink.
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Hiro Kinoオールインクルーシブのホテルにしてはサービスが良い
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Chance HoodVisited Secrets Maroma Beach, by far one of the BEST resorts Ever!!!!!!! Pictures, do not lie for this Resort. Beautiful property, rooms very nice, staff super friendly, daily activities, Food delish, Spa the best. You will not be disappointed. They have earned every star that they have. Loved It!
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Shana GrahamSo loved our vacation the staff wad amazing .
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Bridget HrdlickaStayed here for our honeymoon. By far the nicest resort we have stayed at. Every single staff member was very friendly, professional, and on top of their game. The beach was absolutely gorgeous. Definitely recommend this resort to anyone and plan to go back.
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Heidi BennettsOnly been here one full day but it has been absolutely amazing. The staff are all super friendly, the beach and pools are clean, and the food is delicious.
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Anthony BEverything here has been amazing. The people have been great, lots of activities to do and drinks are never ending. Erika and Oscar represented the activities and made everything more fun but all the activities people were cool. Best trip yet.
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Melissa BinetteWe loved this resort. Second visit here.
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Paul ReynoldsFood and drinks have been incredible!
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Mat LagStaying in the honeymoon suite oceanfront. This place is amazing. The service is on par and the beach is the most beautiful I have ever seen.
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Didier B.One of the most beautiful beaches on Earth, impecable service and willingness to help you live the best beach side experience in Mexico, food is delicious, and liquors in the Preferred Club are super premium, (order the Rum Chata with fireball). Do yourself a favour and go to this hotel, Im coming back for sure!
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Leonard Raucherbeautiful hotel was lovely facilities
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Jordan SarrisBeautiful all inclusive hotel.
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Perry WillisSecrets Maroma Beach was everything we hoped for and more. The property, staff, and food were all absolutely wonderful.
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Danielle PSecrets is amazing. The staff is very helpful and accommodating. We got a partial ocean view and the view is still astounding! I would definitely stay here again
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Joel GentryIncredible service, awesome dining on premises, perfect room.
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Hugo GalloThe location is very good, the Riviera is great. Hotel facilities and rooms are very nice, couple oriented. A bit of a wait to get food at the restaurant is the only complaint.
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Luis Javier Dominguez KuriI had an excellent experience at Secrets Maroma, my meeting went great, the restaurant and bar service was excellent. The quality of the products is above average so everything that you eat / drink will be excellent. I recommend this resort for your business meetings. WiFi was always available.
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Erik SchilloGreat Food and Entertainment. Great beachfront.
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Kevin CoelhoStaff is great, beach is one of the best in Mexico...
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KaLeigh ReidelbaughAmazing resort, beautiful clean room, staff is very accommodating. I wish it was a little easier to find a chair on the beach but otherwise beyond our expectations
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Chintan ShahMore like 3.75. Good place, decent food. Little expensive for what is being charged.
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Chrystal FlourentzouThis resort is breathtaking. The staff is so courteous and friendly. My husband and I truly feel pampered as we celebrate our 10th wedding anniversary. Everything is perfect.
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James NelsonAwesome, beautiful resort but food could be better.
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Derrick TruaxSecrets is an awesome hotel. Very nice. All the staff is very nice and helpful. I would recommend staying here
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Doug SyryloOutstanding rooms,beach, restaurants. Food always being offered somewhere, The entire multi-thousand numbered staff focuses on friendly great service.(Eira,Claudia,Xavier,Cecilia,Nacho,Luis-french rest.,Enrique & Oscar,). Fabulous spa, wonderful beach. Just all around outstanding.Worth every penny.
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Jimmy MarinoGreatest Vacation ever
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Marcela CamposLoved the hotel, the service was good, but i could tell that some of the staff was new because they were constantly messing up orders. Maroma beach was spectacular, and the food/restaurants was delicious.
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Jimimi MasterUn lieu magique je recommande fortement
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Danno KExcellent service on all sides. Food was great, bar tenders were awesome. All of the hospitality was very polite. The setting was nice and peaceful. If I had to improve one thing it would be swim up bar open past 5pm. Aside from that it was perfect for our honeymoon!
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Christy ReaganBeautiful, amazing food and very friendly staff!!! Loved every minute of it.
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Angel Can UcDe ensueño
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eddy dazaSuperb place, ten star place, service more than you think or expect, foods are great ! Beach, beautiful to relax,rooms are superior to any other place , attention all over the place.
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Rachael WalkerExcellent hotel
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Zach TrostHotel staff is prompt, polite, and attentive in everything they do. Food is great at each place, and the resort itself is beautiful.
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Brian LarsonBeautiful resort. Wonderful service. Gorgeous beach.
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Dennis AngrimsonIt was awesome
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Shawndel SpaderTimeshare presentation was promised to be 90 minutes and ours was over 3 hours...
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Stephanie LongWent here for our 10 year anniversary and it was AMAZING! Highly recommend this resort to anyone looking for romance and wonderful service and scenery! Beach was gorgeous.
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Timothy CarrollSimply Amazing
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Miguel Angel Can UcExcelente hotel y playa hermosa
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mike wallaceVery nice and clean
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Dave TA great place to vacation.
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Kim RamsahaiOmg ..if u never stayed here before u must... The entertainment group was superb, and the night shows was most amazing, the staff was do polite and helpful, this resort was grand def a five star resort ..we had a swim up room very close to the theater and the restaurants ...the live entertainment was the best. Totally reccommend.
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Z SbaitiApril 2015 Trip with my husband! Amazing place, good food and excellent customer service! seriously best customer service we have ever received at an all-inclusive.
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Cesar PerezAmazing Resort. A lot of fun and amazing servic.
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Jennifer HutchensBest beach trip ever. The facilities, staff, food, entertainment were all top notch. Would certain recommend to anyone wanting to spend time in paradise.
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angie zabritskiAbsolutely amazing!!
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jazarm3Amazing
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Daniel MárquezNice place
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andrew elliottGreat experiences
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Jamie MastbrookAbsolutely amazing!
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Anthony DeStephanoGreat, friendly service. Beautiful beach!
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sagnik adhikariFood everywhere. Watered down drinks sup
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Michael BugsBeautiful resort, amazing beach, wonderful service.
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Aaron SimpsonBeautiful atmosphere
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Andrew McDanielNice resort, with a gorgeous beach, and relaxed luxurious vibe.
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Banachek ShawGreat vacation spot, great entertaiment.
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Bobby ChadhaReally nice resort, will recommend to a friend :) thanks
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Tracy Durskiamazing
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C. Bryan CantrellGreat service, amazing resort. Beach was amazing!
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Gregory SilasBeautiful, great service
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Bob SchubertGreat beach!
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bryan mathisGreat all inclusive!
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Ryan TidemannJuly 2013 trip with my wife. Wonderful food, beach, service and facility.
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彭綺珮渡假蜜月天堂.very awesome service!
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Matthew KiracofeWhat an amazing experience!
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MartinVery nice
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Ben DAlessandroAwesome place!!!
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Nicole ScherryVery friendly staff.
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Ant HartmanBest place on earth
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Alex SlusserUnbelievable beach and extremely clean.
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Peter MillerAmazing place for a honeymoon
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Zsolt NéverySuper
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the family vlogs part 2My home away from home simply the best of everything!
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Jason StormGreat all inclusive resort
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Sherry HeadBeautiful...
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Samuel CassidyBest place to stay!!!
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Mark LaiAwesome! Tequila!
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Paul SesayAmazing place.
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Frida Kahlothe most beautiful beach in Mexiko
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hajirah omarOne of the best resorts in Mexico
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Kendrick WardRoom 1447
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nicola clearyAMAZING
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Nicola StricchiolaResort top