Moon Palace

Complejo hotelero

Rellenado 5895%

Información

	moonpalacecancun.com
	+1 800-986-5632
	Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, 77500 Cancún, Q.R., México
	4.5
	Aprender más -►

Ubicación

Comments 1171

M

Mariceli Sordo

El hotel espectacular! Enorme y con muchas opciones de restaurantes, bares y entretenimiento. Las habitaciones muy amplias, modernas y limpias. La comida y bebida excelente, y el servicio inmejorable! Todas las personas del hotel armables y atentas. En especial Miriam gerente de alimentos y bebidas se encargó de darnos experiencias inolvidables en los restaurantes. 100% recomendado!!!
D

Daniel Arzate

Excelente lugar para relajarse y disfrutar de un tiempo de calidad. Muy buena atención por parte de todos los empleados. Lo recomiendo al 100%
L

Lucero Camarero

Un hermoso hotel, instalaciones de primera como es de esperarse por el precio. La atención a grupos y el centro de convenciones excelente, sin embargo está en lugar muy aislado de la zona hotelera, limpieza deficiente en el cuarto donde dejaban pasar muchos detalles, la playa no es como se espera de un mar Caribe. La atención es buena sin embargo pudieran mejorar un poco más en algunos aspectos de servicio al cliente
A

Arelis Torres

Servicio excelente. Comodidad de espacio , limpieza e higiene. Lo único que sugiero colchones muy blandos, deben poner más firmes o tener esta opción al comprar el plan. Hay personas con problemas de columna.
C

César Dubón

Excelente hotel en todo el sentido de la palabra. El único punto a mejorar es el tema de la playa. Pero con tanta actividad ni tiempo da jajajaja.
I

Isaac Miranda

Excelente lugar. Todo pero todo fue excelente. Gran trato
N

Nike Catalan

Muy muy bueno el.lugar y el servicio
R

Roberto Villalobos

Asistí a un evento. El servicio de coffe break fue muy bueno y bien cuidado. La ubicación es privilegiada, tristemente destruyeron muchísima selva para construir el.complejo.
C

Christian Rivas

Super hermoso lugar. Gran atención por parte de sus trabajadores, hermosa vista. Altamente recomendable
B

bernardo balderas garza

Excelente hotel, imagínarte que fuera muy sencillo y al momento de mi llegada fue wow, lo mejor el detallito fue el mar que está en marea rojo pero sus habitaciones de lujo
M

Miguel Vargas

Hermoso lugar tienen que ir y el hotel excelente.... solo muy mala atención con la gente que te ofrece comprar menvresia con el hotel. Por lo demas maravilloso
G

Genesis Cabrera Morillo

El mejor Resort, la mejor experiencia, volveria a ir las veces que sea posible, excelente atencion, al ser huesped puedes disfrutar de los mismos beneficios en toda su cadena, servicio de aeropuerto-hotel-aeropuerto. Excelente y exclusivo.
M

Miguel Ceja

El hotel está en una locación alejada, lo cual complica moverse a la cuidad. En cuanto al hotel itself es muy bonito grande y elegante. Lo que son las facilities estaba todo muy apropiado pero alguien había vomitado en la alberca.
J

Juan emilio almazan camacho

Fui a una conferencia, les falto atender mejor
L

L.C. Luis Alberto Rivera Tur

Excelente hotel con más de 1300 habitaciones amplios espacios, cuentan con Campo de Golf y realizan eventos especiales al aire libre, excelente para ir con la familia y suficiente espacio para las empresas que quieran realizar sus eventos anuales ya que cuenta con la Moon Palace Arena!
S

solangel bautista

Es un sitio sencillamente espectacular
M

Mau Hdez

Un lugar agradable, sin embargo si tu color de piel y tu idioma no es el inglés nativo los empleados del hotel ni te pelan
E

Eelizette Alvez

Es muy amplio y son muchos huéspedes para trasladarse de un sitio a otro hay que tomar transporte el cual se abarrota muy rápido. La mitad del tiempo hay que estar en transporte el cual aburre
V

Vanessa Segura

Muy buen lugar para ir a descansar, inclusive sí van por conferencias! Hay varias actividades por hacer. Cuenta con una gran variedad de lugares para comer, sólo revisen en algunos es necesario hacer reservación, la calidad de los alimentos es muy buena. No en todos los bares tienen de todas las bebidas, sólo en los bares "premium" (los del lobby). Una nota el personal de "medios" del hotel es muy grosero, me toco que nos "corrieran" literal de un lugar porque iban a tomar unas fotos para sus redes sociales, deberían hacer esas tomas en un horario que no haya huéspedes, o de inicio no dejar que pase la gente.
J

Jesus Sanchez

Muy buen servicio
V

Vanessa Rodriguez

Nuestro bebé se accidentó en las instalaciones del hotel y no se hicieron responsables... Las distancias son larguísimas incluso ese día del accidente no había un guardavidas en ese lugar... room service muy mal servicio
M

maho lpz

Muy bueno, me gustó la hospitalidad y la calidad de todo
R

Rafael Sanchez

Un hotel muy hermoso y muy moderno con habitaciones amplias, super limpias, con juegos de todo tipo desde area de video juegos hasta parque acuatico de primer mundo. El principal problema es que todo esta muy retirado, muy tardado el servicio de transporte mas bien diria muy malo. Tambien el personal necesita mucha capacitacion de atencion al cliente. Para ser un centro turistico esta pesimo el servicio. Solamente puedo felicitar a david de la torre mesero de eventos excelente actitud y servicio . Tsmbien el capitan de meseros alain jimenez.
A

Ariann Sanchez

Cuidan cada detalle
F

Finleza Inversiones

Desilusión de un hotel que en temporada alta tienen el peor de los servicios y el traslado de un lugar a otro es caminar y caminar por qué lo carritos son insuficientes e ineficientes , si quieren vacacionar y no complicarse la vacaciones busquen otra opción , pésima limpieza y no puedo decir más !!! Maloooooooooo para un hotel que no te soluciona nada .......
E

Eduardo Baron Rodriguez

Lo unico malo es que hay que hacer fila una hora antes oara reservat el tempanyaki
M

Marcelino Freixas

La HISTORIA del ..... MOON Palace CANCUN Hotel . La AMISTAD y el buen SABOR siempre perdura en el TIEMPO Gràcias marcel
C

Chely Rodriguez

Muuy buena atención. Instalaciones super excelentes. Paraíso vacacional.
S

Sophia Aguayo

Excelente atención, el personal es muy amable y el lugar muy amplio, de cómodas instalaciones. El paisaje muy hermoso.
S

Susana Marin

Aunque es carísimo, valen la pena la extraordinaria comida, la bebida, las albercas y las habitaciones. Pero si lo que les interesa visitar son las playas caribeñas de Cancún, elijan cualquier otro más cerca de la zona hotelera (nosotros hemos ido cuatro veces al Fiesta Americana Coral Beach, aunque no es all inclusive). La playa es prácticamente inexistente: una franja estrecha de arena suave y blanca y una enorme zona de plantas marinas que hacen prácticamente imposible entrar al agua. El hotel tiene maquinaria para quitarla, pero por lo mismo puede ser muy ruidoso y desagradable. El mar no es azul Turquesa, sino café. Del aeropuerto al hotel (y a cualquier parte de Cancún) es más conveniente pedir un Uber, pero por el momento es necesario esperarlo del otro lado del parque, porque a los taxistas no les gusta la idea del ingreso de Uber a la ciudad. De regreso nosotros no encontramos Uber en los alrededores (el hotel está enmedio de la nada) y tuvimos que tomar un taxi que nos cobró más del doble de lo que nos costó el Uber a la llegada. Desde cualquier otro hotel se puede pedir un Uber, pero es mejor esperarlo en la calle, de preferencia en una parada de autobús, para que los taxistas no se den cuenta. En conclusión: nosotros no pagaríamos esos precios (íbamos de trabajo con gastos pagados), pero para quien puede darse esos lujos y simplemente quiere descansar, comer, beber y disfrutar sin visitar playa, es buena opción.
R

Rafael Carreño

Es otro nivel. Como cabe esperar por el precio, todo es excelente. La comida es muy buena. Lo único malo, como todo hotel en la zona, es la playa con mucho sargazo todo el año.
E

Erik Ulises Rangel Hernández

Es un hotel de primera. La atención es excelente. Las instalaciones son muy grandes y bastante hermosas. Hay una limpieza impecable sin mencionar la calidad de la comida
L

Lisette Fernandez

Muy buen hotel. Deliciosa comida. No les doy las 5 estrellas porque su playa no es muy linda
S

Sergio Isidro Gonzalez Jacobo

Excelente oportunidad para descansar y gozar del concepto todo incluído no hay comparativo con otros hoteles
D

Dani Lescano

Lugar ideal para pasar tus estancia de vacaciones sin pensar en mas que disfrutar y relajarte. Entretenimiento y atención de lujo. Gastronomía gourmet, diferentes rest dentro el mismo complejo hotelero.
V

Vicente Gomez

Wowwww es un hotel de lujo...ufff excelente
C

Carlos Trujillo

Hotel con todo lo necesario para pasar unas excelentes vacaciones! Muy buena atención del staff del hotele.
E

Estudio Contable

Pesimo el sistema de traslados de las habitaciones al lobby y playa, hotel grande con largos desplazamientos y a pleno sol hacer caminatas
C

carlos guadalupe

Es el mejor resort todo incluído de la riviera el trato es perfecto y la calides de la gente t hace sentir más que en casa
G

GERARDO CONDE

Excelente hotel, todo incluido, muy buena atención.
J

Jose Luis Collado Zubillaga

muy buena un hermoso lugar
L

luis Machucho

Muy bueno todo
N

Nitza Alonso

Amo este resort, un concepto único, alta calidad en sus alimentos, los restaurantes de especialidad son una delicia, se corrobora que los ingredientes que ocupan son de primera calidad. Sinceramente la atención es magnífica, te atienden como rey, siempre es mi primera opción. Lo único lamentable es la playa, siempre tiene algas, pero aún así ellos te ofrecen el servicio sin costo de visitar cualquiera de sus otros complejos a disfrutar de la playa.
A

Alberto Van Ravensteyn

Habitaciones confortables, buen servicio, gran variedad de comidas. Playa horrible
A

Adriana Calderon

El hotel es espectacular, el orden, aseo, las múltiples actividades que hay por hacer, la comida deliciosa en sus variados restaurantes, pero lo más importante la amabilidad de su gente, desde la camarera, los meseros, el personal administrativo, en fin. Sencillamente espectacular.
D

Daniel Figueroa

Muy buen hotel
Y

Yovany Napoleon Murrieta

Exelente lugar
A

Abraham Vargas

Muy buen lugar lo recomiendo
C

Cesáreo Gomez

Altamente recomendable
A

Alberto Robles Gil

Pesimo servicio de check in y de atención al socio
S

sandy deceano

Esta genial visiten moon palace
S

Silvia Bitia Medina

Fue un muy buen lugar
A

Alan Navarro

Es un lugar gigante donde encontraras todo lo que necesitas pero si tu intención es conocer las playas tendrías que optar por otra opción ya que el resort ofeece todo restaurants playa piscina y bebidaa
C

Cristina Castillo

Excelente servicio
M

Marcelo G Vaca

Amplisimos lugares decoración de lujo atención personaluzada buena y variada comida
D

Daniluz Arjona

Todo excelente! Atención comida descanso en fin si deseas consentirte es el lugar indicado
H

hazael ruiz

Todo bien
E

Edgar Bautista

Excelente lugar
J

Juan Jose Morales Vera

Excelente!! De lo mejor y servicio de calidad.
J

Jorge Gongora vara

Miren la verdad, ya e venido al hotel en diferentes ocasiones y esta ves mi reservacion no la cotejaron bien, y recibí una mediocridad de servicio, pero de ahí en más creo que el hotel está bien.
D

Diana Marcela Cardenas

Súper buenísimo
L

Lily Almzn

Es muy bonito. Los cuartos siempre están limpios, son cómodos y agradables. La comida es muy rica y variada.
W

wilson antonio gualteros

Excelente..... Muy bueno servicio cliente y habitación de lujo.... El. Personal de lo mejor....
A

Alicia Maria Calva R.

Encantador lugar
G

Gustavo Ortiz

EXCELENTE Y LUJOSO
J

Jesús Marrufo

Esta todo bien
J

Juanca Vergara

Espectacular! Un poco alejado de la zona turística Pero el hotel en si es hermoso
D

Dan Tartakovski

Un lugar impresionante la gente muy amable los salones de convencion tienen una 3ple altura
F

Fausto Joseph

Comida deliciosa. Habitaciones super comodas. Atencion exelente
J

Juan Carlos Gómez Rivera

Excelente cadena hotelera, increíble su plan para visitar otros hoteles de la misma cadena sin costo, excelentes y amplias instalaciones
F

Francisco Davila

Un gran hotel con diversidad de opciones y ambientes al mas alto nivel
L

Lilyana Prieto

Hotel 5 estrellas muy muy bonito! Recomendable 100!
A

Alexis Meduzz

Experiencias únicas
E

Eduardo Cruz Diaz

Increible hotel, excelente servicio y alimentos, muchas actividades para todos dentro de un all inclusive.
C

Cesar Ely Esponda Palacios

Excelente Hotel Ambiente Muy Agradable, Muy Buenas Instalaciones y Eventos...
R

ruben ramos carrillo

Feliz cumple
J

Jose Reyes

Muy accesible incluye todos los veneficios ena bebidas show de la noche y asta discoteca tiene parkes para niños una pekeña reserva ecologica exelentes instalaciones y muy buen servicio
A

Alex Salinas

Excelente hotel categoría 5 estrellas con un plan todo incluído fabuloso, pues incluye comida y bebida 24 horas, shows de noche, marina, mini-golf, club de videojuegos, todo en un mismo precio.
F

Felipe Hernandez

Muy bonito y much que acer
M

Montserrat Avalos

Estuve en una cena show, el servicio excelente, rica cena y el show de primera. Esxcelente!!
M

Marcos Aguilar

Servicio de lujo
M

Milton Nicolas Gutierrez Charris

Muy buen lugar
C

Cristhian Ortega

El mejor servicio
P

Pablo Vargas

Excelente hotel para la familia.
D

daniel lara

Increíble lugar y servicio de lujo, vale cada dólar que pagas
D

Daniel Garcia

Excelente servicio lo mejor son las habitaciones, el único detalle es que no tiene una playa bonita
A

Agustin Hernandez

Y tú un
E

El Justiciero Toppo

Excelente hotel, ambiente y servicio
G

Guillermo Daniel RAMOS

Este Hotel es de **** diamantes aquí es realizan eventos como reuniones de la ONU o Sudamericana, Exelente.
R

Rosa Maria Lopez Llerenas

Hotel con tres lobbies, majestuoso. Ubicado en puerto Morelos son hoteles de alta calidad y prestigio.
V

Violeta Rosales

Maravilloso me encanta JAFRA como nos apapacha
A

Alicia Velez

La atención, amenidades e instalaciones que presenta el hotel, son excelentes!! Lo único que falta es que carece de una buena Playa!!!
L

Luz Nieto

Fabuloso Hotel. El servicio excelente!!! Todos los servicios excelentes!!!! Con gusto regreso!!
J

Jennifer Gabriela Hernandez Vazquez

Instalaciones perfectas, el servicio igual todos muy atento y amables, la comida también es deliciosa, solo hay que checar los restaurantes que requieren reservación, porque se cancelan inmediatamente cuando llegas y si no llegaron todos los que iban a cenar el que falto ya no entra, cuidado con los cocodrilos, hay cruces marcados para tener precaución
J

Josemaria Garcia

Buenísima atención durante la Asamblea General de la OEA
O

Oscar Lois

Este lugar es espectacular tiene un sólo defecto es mala la playa estuvo lleno de algas y el agua es oscura hay que ir a otro lugar Cancún, playa del Carmen, etc.
M

Mario Medina

La cena en la palapa "barracuda" fue excelente.
M

Mark Delgado

Excelente hotel en la Riviera Maya, stupendo servicio y magnificas instalaciones.
J

Jose Antonio Zavala

Excelente atención, una completa tranquilidad y diversión, definitivamente un lugar para descansar y divertirte.
J

Joaquin Hernandez

Tuve la fortuna de ir en plan de trabajo hace algunos años y el servicio y sus instalaciones son adecuadas y cómodas, la atención de su personal es magnífica.
J

José Ramón Bracamonte

Fui para el concierto de la banda Cheap Trick, una experiencia increible. El evento muy bien organizado, todo perfecto.
Y

YAMILE CESPEDES PEREZ

Excelente atención, instalaciones en pulcritud, comida maravillosa, gente amable, paisajes hermosos.
J

Juan Castro

Un resort muy bonito, grande, las habitaciones están excelente... Buen servicio...
A

Axel Enrique Barrera Soriano

Es un hotel ideal para grandes eventos de grupos. A sólo 10 minutos del aeropuerto internacional de Cancún. Cuenta con varios salones inmensos para eventos masivos y mas de 5000 habitaciones para hospedaje. Excelentes restaurantes, albercas, bares y accesos a la playa. Habitaciones muy cómodas y servicios al cuarto. Todo es perfecto.
L

Luis Alberto Rivera Tur

Muy recomendable, buen trato y atención personalizada de todo el personal.
M

Maria Torres

Excelente, un hotel de primera. Lo recomiendo para unas vacaciones de descanso y de compartir en familia.
J

Jose Fonseca

Excelente lugar. Hermosas instalaciones. Muy buen servicio a nivel general.
O

Orlando Carrillo

Es uj lugar hermoso, con buen servicio y gran calidad
J

Jonathan Martínez Cazares

Magnífico lugar
V

Vic Cervantes

Muy caro no vale la pena esta mejor xcaret
R

Rosario Cazarez

Exelenteeeee lugar...tiene lo que las personas busquen...ya sea descanso.diversiin.negocios. placer etc....aventura...cielo mar tierra y albercas y buena comida..todo mut bien y un spa..rico...
E

Ernesto Sorver Portugal

Primera visita y estoy encantado de haber llegado.
S

Santiago Herrera

Buen servicio
A

Aldo Carreon

Su centro de convenciones es increíble, alojó la Plataforma Global en Reducción de Riesgo con un excelente servicio.
A

Angel Perez

Super hotel. Con excelente comodidades y excelente instalaciones
G

Gustavo Salas

Yo creía que los burócratas eran personas con mentes cerradas hasta que trate con el personal de este hotel, además de que es un all inclusive y por todo te quieren sacar dinero. El lugar es bonito
V

Vasti Ruiz

Muy buen servicio y espacios en perfectas condiciones para eventos con mucha gente
G

Gerhard Hohmann

Excelente, impresionante hotel. Si quieres variedad en todos los sentidos y una estadía suprema debes hospedarte en éste hotel. Sus instalaciones son impresionantes, puedes disfrutar 17 restaurantes de especialidades, poolbar de primera con bebidas internacionales. El personal es súper atento y de primer nivel. Sentarte a disfrutar una bebida y botana frente al mar caribe con un impresionante hotel detrás es una experiencia inolvidable. Altamente recomendable.
A

Adriana Koehn

el moon palace resort a sido el mejor hotel que e visitado en toda mi vida las habitaciones increibles los niños se divierten hay restaurantes de muchos tipos de carne marisco japones tambien hay un bufe de 3 metros y todo es incluido
N

Nilza Rojas

Muy lindo
A

Aldo Esparza

Excelente servicio
J

Jorge Flores Rosas

Estuvo muy entretenida la noche de feria con excelentes bebidas y comida con una buena música y gran hambiente y el servicio bastante bien
J

Jacobo Zepeda

De los mejores
M

Mauricio Garduño Ortega

Perfecto todo !
R

Ruben Cauich Kuk

Es un hermoso lugar
A

Adan Garcia

Una experiencia muy agradable, muy cómodo y limpio, excelente servicio, felicidades!
D

Diana Carolina Gorocica Pastrana

Esta excelente el hotel, una Grand experiencia para mi esposo y para mi!!
E

Edgar Madrigal

Excelentes instalaciones
G

Gerardo Moreno

Un lugar muyv agradable
L

luis alberto paredes bernabe

El servicio es muy bueno, el hotel es algo privado y da esa comodidad ya que esta fuera de la ciudad de cancun. La comida excelente y personal igual
D

Daniel Balto

Excelente servicio, ambiente cálido de clase mundial.
F

fredy Acevedo villa

Espectacular hotel a 15 kilómetros de la zona Hotelera en Cancún, de resaltar su tamaño, el todo incluido y los más de 15 restaurantes y muchos snacks para escoger durante toda su estadía, gran atención de sus empleados en bares, restaurantes y demás, el simulador de surf, espectacular
A

Alejandro Cervantes Perez

Un lugar de ensueño hermoso, lujoso, lo mejor la comida y la atención muy amable, además de bastante y variado entretenimiento, super recomendable.
L

Leo dan Lopez garcia

Es d lo mejor d cancun
D

Darwin Cervantes

Super excelente complejo!
T

Teofilo Abadi

Lugar precioso. Molesta la desesperación por sacarte dinero. No cumplen cabalmente las condiciones contractuales
X

xchel guillermo

El servicio es increible y las instalaciones son de primera, hay muchas cosas para hacer en la propiedad, espectaculos, discoteca, tiendas, muchos restaurantes, flowrider, etc.
J

Jorge Ramirez Pech

Primera vez que voy a un concierto, aunque el estacionamiento es suficiente y bién, deben guiar o mostrar cómo llegar al lugar, están grande que uno se pierde, pero todo lo demás bien y excelente
M

Myriam Santos

Es un Resort muy elegante, comida deliciosa, pero muy lejos de la ciudad y de la zona hotelera. El transporte para salir es muy costoso
R

Richy contreras

quieres dar la mejor experiencia a tu pareja o esa luna de miel sea única este lugar es ideal lo tiene todo y créeme cuando digo que lo tiene TODO
C

Cesar Alcaraz

Excelente servicio, muy buenas instalaciones, comida rica , albercas grandes
K

Kevin E.

Un hotel bastante recomendable y cómodo, con staff capacitado y amable.
A

Alejandro Gonzalez

Un lugar magico muy buen ambiente y excelente servicio, instalaciones comodas en la playa.
J

Jose Ortiz

Excelente servicio
D

Dpto. Comercial Imampar

Hermoso hotel, deliciosas comidas y tragos, personal amable, pendientes de ti en todo momento. Instalaciones impecables, todo el dia pendientes de cada pinturita, de cada detalle, limpieza impecable. Desde que llegas te sientas como una reina, al final ya no quieres volver. Totalmente recomendable.
E

Eduardo Angeles

Exelente lugar!
J

j alberto hernandez pelaiz

Excelente lugar
E

Eduardo Torres

Excelente lugar
E

Efrain Sandoval

Excelente servicio y atención del personal, así como sus instalaciones y amenidades
Y

Yessica Caamal

Todo excelente
A

Albin Olmos

Muy buen servicio
C

Charo Marquez

Magnífico
I

Irene Montoya

Maravilloso
J

Juan Carlos Calix

Exelente
C

claudio emmanuel Perez olazaran

Es el mejor hotel donde me e hospedado,las atenciones son exelentes,la comida deliciosa,los shows nocturnos son espectaculares,muy cool.
R

Romina Marh

Excelente Hotel, Gran Turismo. Puedes visitar sin costo sus otras propiedades
A

Avelar Gonzales

Excelente para pasar días divertidos con la familia
A

Angel Petrikowski

Excelente lugar para descanso..buen trato
X

XCA Tours & Transfers Transfers USA

Cuenta con ampleas áreas verdes el lugar muy tranquilo para relajarse y disfrutar de un buen día en la playa
L

Luis Duarte

El lugar es impresionante, el aroma al entrar ea una grata experiencia, misma que se desvanece con el Buffet, la comida no es muy buena. La atención de pocos meseros es agradable.
D

Diego Trinado

Excelente lugar para realizar eventos profesionales
K

Kike Carballito

Exelente
O

Osqui Bahena

Exelente servicio y comodidad
Y

Yeik MORALES

Muy hermoso el hotel la hospitalidad de lo mejor
C

Carlos Manuel Be Tuz

Es un lugar muy hermoso con entretenimiento de día y noche
S

Sandy Copete

Fui al concierto de the cranberries y todo muy bien, buen servicio y muy buen espectáculo
J

John Jairo Hernandez

Excelente
L

Lic. Luis Alfonso Dominguez

El hotel es maravilloso y tiene un gran terreno que se disfruta en los carritos de golf o en bicicletas.
J

Jorge Rojo

Muy buebo
O

Oscar De La O

Me encanta asistir en familia a este hotel pues las actividades y variedades que tiene en ningún otro hotel las puedes encontrar.
F

felipe soza

Simplemente fantástico
W

W Bermudez

Variedad de alimentos. Amabilidad de colaboradores. Opciones de entretenimiento
U

Uriel Loria

Un lugar genial para estar un fin de semana y gosar de eventos exclusivos
J

Javier Carballo

El evento fue muy bueno. Excelente organización.
D

Daniel Escobedo

Excelente lugar para vacacionar y pasarla muy bien
S

Santiago Cantón

Excelente
C

Cesar David Felix Cardenas

Excelente lugar para vacacionar o convenciones, magnífico hotel!!!
S

Santiago Silverio García

Muy Buena Estancia la que tuve aquí
M

Manuel Dobarro

Todo lo que se requiere en un solo lugar y con el mejor gusto
A

Angel Torres

Excelente lugar todo incluido. Algo lejos de la zona de antros.
D

Daniel Velasco

La arena moon palace está increible, grandes y muy buenas instalaciones!!!
X

XxWAFFELxX1

Buen hotel y comida
I

Ismael López

Hotel premium con todos los servicios imaginables incluídos. Súper equipo de atención a grupos. Instalaciones paradisíacas.
A

Andiber Chan

Es mi lugar favorito
G

Giovanni Francisco Gómez Vielman

Buenisimo
S

Santiago López

Lujoso, moderno, bonito, excelente para unas vacaciones familiares
I

Ivan Ordoñez

Acudí a un evento el fin de semana. El servicio es muy bueno. El lugar es muy amplio, desde las habitaciones hasta los salones de conferencias. El aire acondicionado es excelente en todo el lugar y siempre puedes dar una buena caminata
C

Cristian Mera

Todo excelente
M

Maria Veronica Bartolo

Súper hotel no necesitas nada más hay restaurantes para todos los gustos ,albercas las habitaciones muy confortables ideal para toda la familia y a quien quiera parar una vacaciones extraordinaria
C

Cynthia Arias

Fantástico
M

Megan Martinez Zugasti

Simplemente genial!!!
G

Gabriel Gasca

Buen servicio en todas las áreas en general,buen servicio de habitación y excelente comida
J

Jonathan lopez cauich

Esta bien genial.
J

Jose Luis Rojas Sanchez

Lamentablemente proporcionan un mejor servício a los extranjeros
A

Alejandro sandoval

Muy bueno
A

Ana Gomez

Increíble!
B

BEN Espinoza

Genial hotel. Toda la gente que en el trabaja es súper amable. 100% recomendado para luna de miel, o la familia
R

RENE ALVARADO PEREZ

Excelente servicio
P

Pedro Bejarano

El servicio es genial.
B

Blanca stephani e Belén Aguilar burguete

Me encanto todo....
D

Daniel Saucedo

Hermoso y excelente atención.
C

Carlos Mendoza Alvarez

Un lugar increíble para vacacional
M

Myrna Bejar

Hermosa playas de Cancun paraiso
F

Fernando Rangel

aunque fue day pass,fue maravillosa la estancia,muy buen servicio,la comida deliciosa y solo puedo decir que me encantaria vivir ahi
G

Giovanni Medrano

El mejor hotel al que e ido ! Grande , lujoso , todo incluido Excelente servicio , muy limpio y hermosas vistas
E

Elian Canto Cetina

Muy buen servicio
E

efrain marcos

Bonito y renovado lo único malo es que es muy grande y hay que esperar mucho tiempo para transportarse de lobby a lobby
C

Carlos Peet

Elegante y amplio.
L

Laura Arciniega

Es.un lugar espectacular!!!!
N

Nancy Falcon

Excelente
A

Ayn CourtS

Una experiencia única
C

Clara Aurora Padilla

Muy tranquilo
N

Nabor Cruz

Excelente servicio
H

Hanako Shizen

Asisti a un concierto en la arena Moon palace, sin duda me encanto <3
W

Wendy RL

Me gustó, sólo es que es un hotel inmediatamente grande y te pierdes muy fácilmente pues todos los edificios se parecen
C

Cristian Juan

Un lugar muy hermosa y limpio para vacacionar
D

D4nB0rSw3pt26 xd

Asombrozo hotel la sala de convenciones es enorme esta genial todo muy lujoso y a 10 minutos de aeropuerto muy accesible ame este hotel demaciado recomendable
M

mitsu guerrero

El mejor lugar para hospedarse en cancun!!!
Y

yael hernandez

Excelente lugar para visitar y buen ambiente de trabajo
N

Namjo 1

Excelente lugar
E

Erika Peralta

Excelente hotel dividido en 3 yo me hospede en sunrise puedes ir a comer al los restaurantes de nizuc y moon caminando , en bicicleta o el autobus que es de lobby a lobby , play room para niños bastante grande con minicine y en el area del del lobby video juegos magnifico albecas grandes
M

Miguel angel Rodriguez guerrero

Excelente lugar
Z

Zachary Simonsen

Esta bien
T

Tomas Herrera Jaime

Excelente lugar
P

Pablo Gomez Estrategia Digital

Maravilloso lugar
J

Jesus Homs

Excelentes instalaciones, kidzania excelente evento, muy bien desarrollado la atención de los muchachos de verdad que muy buena a excepción de una muchacha grosera que hizo llorar a Mi hija pero de ahí en fuera todos Super amables
R

Ricardo Moreno

Es un gran hotel, la comida y el trato es maravilloso
D

David Brenes

Servicio de excelencia y esmero en la atención a clientes y proveedores. Gran cuidado en desarrollar y mejorar el talento de sus colaboradores.
R

rocio arceo diaz

La atención de primera. El único detalle fue que extravie un abrigo y nadie lo devolvió fue en un restaurate todo lo demás de lujo
A

ANGEL GUZMAN VILLEDA

Excelente!!
L

Liliana Jiménez

Maravilloso!!
W

Walter Cahun

Todo Excelente!!
J

Jorge Bozada

Habitaciones muy comodas con jacuzzy y excelente servicio en restaurantes... El oriental es el mejor... El area de alberca muy limpia y las meseras muy serviciales... Cuentan con una alberca de surf muy divertida y un minigolf.. La verdad la pase increible... Lo recomiendo para un day pass y es un yodo incluido muy completo
R

Rodrigo Perezalonso

Hotel demasiado grande. Pedir cualquier cosa es todo un proceso burocrático y como es All Inclusive la gente que brinda servicios no tiene el incentivo para hacer las cosas bien. El hotel es enorme y las distancias por ende muy largas. Si se te olvidó algo en el cuarto olvídalo. Bastante mala administración (me deben un reembolso y dos semanas después no me lo han depositado), recepción (cuando llegamos había una fila larga y la gente de la recepción estaban en plática de amigos entre ellos sin atender a los huéspedes).
J

Javier Barbosa

Excelente
C

Carlos Azcuaga

Playas limpias y atención personalizada
G

G ANDABLO

Increíble!!
L

Luis Fuentes

Está super el servicio y lugar.
D

david gallardo

excelente servicio
P

Pepito Ruiz

Es un hotel de lujo que cuenta con unas instalaciones y servicios exelentes, así como de actividades recreativas como liberación de tortugas marinas las cuales son dirigidas por personal capacitado profecionalmente.
J

Jaziz Juárez

Una experiencia excepciónal!!! Toda la gente muy amable y servicial, todos los servicios de lujo, me enamoré de este lugar
D

David Tejero

Hermoso hotel y servicio excelente, un bonito lugar para vacacionar
C

Carlos Ramos

Excelente hotel. Las habitaciones, restaurantes, alberca, bar y el servicio de todo el personal muy bueno.
J

Jonathan Castillo

Muy buen servicio por parte de los botones. El hotel es enorme.
K

Key González

El mejor servicio, todo cerca y eventos nocturnos
P

Pablo Diez

Excelente lugar. El mejor hotel de Cancún excepto la playa es bastante fea
P

Paola Aleman

Super recomendado, muy buen hotel servicio al 100, excelente comida, hermosas y limpias instalaciones, Excelente si buscan calidad esta es la opción, cuartos super amplios todo excelente.
G

guicho córner

Es un lugar excelente para vacacionar
G

Guillermo Guzman

Muy bueno
E

Enrique Borjas Villalobos

Un excelente hotel con el plan todo incluido
M

Maria Antonia San Martin Bautista

es un hermoso hotel...
G

Gustavo Pool Bazan

Él moon palace cuanto con unas magníficas instalaciones, todo muy amplio y en orden con personal capacitado.
M

manuel ramirez

increibles campos . buena variedad de escenarios y la atencion muy buena.
O

Oscar AlexDelarge

Excelente lugar
J

Jorge Antonio Alvarez

Estupendo hotel, la atención es de primera, el personal muy amable y atento, la comida también es excelente, el hotel es muy grande, no necesitas salir
R

Raul Rosales

Perfecto para pasar un buen rato en familia y en compañia de los amigos, un hotel especializado para cada tipo de personas, calidad en el servicio de alimentos, de limpieza e incluso de transporte, recomendado al 100%, habitacion confortable para descansar de un dia largo de actividades, espectaculos en las noches todos los dias
O

Oscar Aaron Gutierrez Barona

Exelente lugar recomendaciones amplías
O

oscar eduardo

Es un lugar de super lujo, no puedo creer el nivel de lujo
R

Rudy Chavez

Demora en entregar habitaciones.
O

Omar Huang Escobar Franco

Un hotel grande con variedad de atracciones, espacios, buena atención al consumidor.. Muy insistentes en el tiempo compartido
B

beker alvaperez

Bien
I

Ivan Martinez

De los mejores hoteles que he visitado. Es un hotel hermoso y su servicio es increíble
S

Sandra Perez

Agradable
M

Mª Francisca Silva

Espectacular
C

Christian Lopez Mora

Excelente
E

Eduardo Sanchez

Excelente lugar..con su servicio All Inclusive todo el lugar es de una calidad superior...
J

Jesus Livio Jimenez Santos

Mucha preferencia por los extranjeros
R

Rolando Garcia

Muy bonito y buena atención!
E

Eduardo Salas Pérez

Lujo, buen servicio y una propiedad muy grande complementada con un Expo - Center de primer nivel hacen que este lugar sea mágico para grupos o individuales
M

María del Carmen Vizcaíno Sánchez

Tiene todo para vacacionar con toda la familia o amigos!!
M

Manuel Martinez

Me parece una muy buena zona para vacacionar y para disfrutar de los servicios que ofrece el hotel
Z

Zury Morales

Una súper experiencia inolvidable
J

José Luis Flores

El mejor servicio que he recibido en un hotel
V

victor miranda

Excelente día
G

guido pinares

Un gran Resort
E

Ernesto Ibarra

Muy lujoso y con un excelente servicio y amabilidad
I

Ivii Mon

Lindo campo de golf!
P

Pedro marquez

Excelente !!!
P

Pablo DA

Excelente atención e instalaciones
J

JBL

Me encanta la cadena y sobre todo Moon Palace, desde hace más de 10 años los visito recién remodelaron habitaciones, restaurantes, lobby y estancias principales del resort. Restaurante Bugambilias ha bajado mucho si calidad y variedad en alimentos, en cambio La Góndola, actualizó su carta y les quedó excelente. En su departamento de Vacation Planer su ejecutivo Lucía, desanima al más optimista, pésimo servicio, la cuestión de los créditos, para un turista nacional no es tan conveniente por el tipo de cambio, ya que están tasados en dólares los costos.
J

Juan Pablo Plummer

Fui a un evento y la verdad estuvo muy agradable la temperatura, todo limpio, ordenado y muy bonito en general :)
A

alfredo macias

A mi gusto el mejor hotel de Cancun y Riviera maya, la locación magnífica los servicios que ofrece como restaurantes, áreas comunes, eventos en su arens extraordinario hotel!!
L

Lucio Mar Luna

EXCELENTE HOTEL PARA EVENTOS Y CONVENCIONES
J

Jhonny Gump

Cercania al airopuerto , servicio de calidad y las habitaciones un poco pequeñas para el precio
O

Orlando Pardave

The personal in the hotel was not nice at all, so rude besides we had our money stold inside our room and it seems the security personal is involucrated. Terrible el trato por parte de la mayor parte del personal, NOS ROBARON TODO NUESTRO DINERO EN LA HABITACIÓN, parece que estuvieran organizados para esta actividad ilícita
A

Armando Sánchez

El mejor hotel todo incluido de México un placer el estar ahí y poder recibir el mejor trato, te sientes mejor que en casa.
L

Laura RS

Buen lugar
V

Victor Manuel Vilarreal Torcuato

Un gran lugar
L

Luis Hernandez

Excelente hotel
D

Dina Gutierrez

Excelente
N

Nicolas Bortolotti

Un opción con todo el glamour que se puede encontrar en Cancún. El transporte hasta el lugar es para evaluar pero el resto muy bueno!
M

Marcos Arroyo Gonzalez

La atención es muy buena y tiene buenos lugares
E

Emiliano Mayo

Todo fue genial
I

Israel Caamal

Excelente
S

Salvador Espinosa

Relajante
E

En las manos del Alfarero

El mejor resort de Riviera Maya, sin lugar a dudas la mejor opción
J

Julio Ruiz B

Es maravilloso un paraíso en el mar caribe
J

Juana Loyo Martinez

Todo está hermoso por su colores
B

BOLSAS Y PLÁSTICOS JANPAX

Vacaciones maravillosas!!!
C

Carlocho

Espectacular. Grande y cómodo, cerca del aeropuerto. La comida es un área de mejora.
R

Rodrigo Moreno

Uno de los mejores hoteles de la zona, es inmenso y hay que caminar bastante pero fuera de eso tiene muchas actividades para entretenerse así como gran variedad en restaurantes para comer rico.
L

Leonardo Josr Riart Martinez

Excelente lugar para poder vacacional a gusto con tu familia!
A

Arturo Garcia

Hermoso lugar y la atención es excelente!
D

Denny Ruth Escolero

Precioso!!!
C

Carmen Garcés

Marivilloso e inolvidable
J

Juan Carlos Rayon R

Muy bien todo
C

Claudia Gual

No tienen playa cuidada
R

RICARDO GARZA

Bonito limpio y buena atencion
H

Hugo Man

Acudí al evento y de kidzania go y la atención para darnos las instrucciones fue adecuada y el personal amable
G

Gen X

COP13, interesante evento
N

Neftalí Héctor Gómez Gil Guzmán

Hotel muy exclusivo y caro en Cancún
M

Maria Elena Garcia Arce

Porque es un maravilloso lugar para descansar, por todos los servicios que tiene, y la atencion de todo su personal...
O

Oscar Soler

Muy buen servicio
A

Adrian Hernandez

Excelente lugar
C

Carlos Moo

Increíble todo el personal muy amable excelente
T

Tomás Castro

Cerca del aeropuerto buen servicio y muchas actividades
Z

Zeltzin Rodriguez

Excelente lugar para descansar. La calidad es buenísima y encuentras todo lo necesario para pasarla bien.
G

Gerardo Gonzalez

Es un complejo hotelero muy grande
J

Juan Tenorio Correa

Todo perfecto solo con el motivo que esta muy lejos de tiendas y demás.
F

Fabian Caballero

Mucha variedad de comidas y bebidas, todo esta delicioso y el hotel es muy lujoso, las albercas cuentan con varias actividades y mucho espacio.
A

Alvis Bastidas

es tu pendo ya yo fui para aya
M

Marco Vinicio Saborio

Extraordinario lugar, todo lujo
E

Elpro777nofeik Papuh

Simplemente perfecto uno de los mejores hoteles que he visitado se nota que es de 4 diamantes sobre todo los empleados muy amables y serviciales
A

Alfonso Perez

Excelente hotel
J

jema sfi

Muy tranquilo y con gran paz
J

Jorge Garcia Morales

Hermoso lugar
S

Sergio Antonio Cervera Loeza

Excelente hotel, restaurantes y centro de convenciones
E

Edurne Terrones

Tiene detalles de servicio hacia los clientes, instalaciones de calisad. Una recomendación sería nos que los controles de entrada fueran mucho mas automatizados.
J

Jalil Rashid

Esta bien el hotel. El personal muy atento
E

erick meza

Experiencia inolvidable
L

Leandro Martinez A

Excelente lugar para vacacional en familia.
S

Sergio Pérez Otamendi

Muy buenas instalaciones, excelente servicio, así como una muy buena localización, altamente recomendable
A

angel miguel

Buena atención , pero demasiada gente, solo para spring breakers
L

Luis Demetrio Perez

Excelentes instalaciones y muy buen servicio, la comida riquísima.
M

Marcos Silva

Simplemente lo mejor de los mejor !!! En instalaciones , playas, albercas, comida exquisita y talento para saber consentir el más exigente paladar . Doblemente el mejor .
Z

Zein Huerta

Uno de los mejores Resort todo incluído, bastante grande, de lujo, limpio y muy agradable.
Y

Yuliii Garcia

Todo Excelente el trato inigualable
U

Uriel Perez Torres

El ambiente es muy bueno
C

Christian Ravichagua Inga

Excelente Resort Caribeño, el ambiente es inmenso y tiene unas hermosas instalaciones
C

cesarin hv

Muy bien todo el hotel excelente
E

Ernesto Yunez

Excelente lugar
A

Alejandro Reyes

Esta bien chingon
U

Un usuario de Google

Bien
M

Miguel Aguilar

Excelente lugar y servicio
F

Francisco Yanez

Excelente servicio
M

Manuel Lopez

Es un hotel completamente hermoso, con unos servicios premiun,todos te ayudan sin pensarlo y el servicio es de primera
A

alan martinez

En el evento hubo muy buen servicio de recepción , fácil acceso y sin tanta perdida
O

Omarcin Gonzalez

Todo muy bien, siempre son bien amables
J

Jorge Luis Angulo Chable

Muy bonito
L

Luiz Mendoza

El mejor lugar, la mejor atencion. 100% recomendable, sin duda regreso
C

Carlos Gomez

Excelente atención
A

Anuar Arias

El servicio es excelente, super limpio, diversión garantizada.
G

Gabriel Ochoa

Excelente complejo vale cada peso
J

Jorge Medina

El mejor hotel en el que eh estado y el servicios todo incluido el mejor
I

Israel harry

Un excelente servicio personal muy amable y tiene unas excelente instalación
J

Juan Carlos Rivera Gómez

Un paraíso tropical
M

miguel delgado delgado diana

Definitivamente. Algo que vale la pena
E

Enrique yañez

Un lugar espectacular para vacacionar
J

Jimmy García

Un hotel excelente para pasar las vacaciones o asistir a un evento profesional
A

Antonio Acevedo

Espectacular lugar!! Buenas vacaciones.
D

Diego Gtz

Es un hotel bueno, las instalaciones y amenidades son buenas tambien. He vistado este hotel una vez al año durante los 3 últimos años y he de decir que la calidad de los alimentos así como el mantenimiento de las instalaciones ha decaído. Sinceramente de 3 años a la fecha ha perdido su encanto. No vale su precio por noche a menos de conseguir una buena promoción.
S

Santiago Alonzo Ibarrola

Sin duda uno de los mejores hoteles donde me he hospedado, es gigantesco, las albercas excelentes y su centro de convenciones es impresionante, el personal siempre muy amable a pesar de que estaba abarrotado y las bebidas de muy buena calidad, algo negativo es el tiempo que tardan en pasar los camiones que te transportan entre los distintos lobbys, creo que deberían pasar con más frecuencia.
A

Adolfo Canto Cetina

Fui para un show y estuvo muy bien el servicio.
B

Brian Gonzalez

Necesita mejorar
S

santiago acuña diaz

espectacular, pasamos una semana aquí y ninguna queja, el personal muy atento, la comida exquisita, muy tranquilo y relajante.
S

shava rodriguez

Muy bonito todo incluido
D

Dissrune Neos

Excelente
S

slash 1155

Muy buen servicio y de lujo la estadia
V

Veva Raigosa

Excelente
A

Alberto Augusto Manzanilla Hernández

Para el precio del lugar la comida ers mediocre y un ambiente lleno de borrachos
A

Alex Parra

De lujo el hotel
R

ROBERTO HERRERA ORTIZ

Hermoso lugar
D

Dr Jose Gpe Rodriguez

Los días de relax mas tranquilos que recuerdo , un excelente servicio....
J

JessicaAdelein

El hotel está de lujo y el servicio es de primera.
J

Javier Sosa

Un hermoso e increible hotel
J

Jaime Rodriguez Garcia

Los recepcionistas no son los más atentos
L

Luis Barrera Jimenez

Excelente hotel
A

Agus tin

Es un lugar amplio con muchos distintos restaurantes
M

MIGUEL HERNANDEZ

Súper!!!
A

Alejandro Zanello

Excelente lugar, ambiente y servicio, para en lo laboral como en lo personal, el mejor lugar para estar
A

Andre Guzman

Perfecro pero el servicio a cuarto le falta variedad
C

Charles Morton

Un gran hotel con una magnífica atención
A

Alexis Lesama Viruel

Todo muy bien
G

Gerardo Bustelo

Hermoso lugar de primera categoría.
C

Chaka Virgo

Espectacular
E

Emmanuel González Pacheco Aguirre

Excelente servicio, toda la gente muy atenta y dispuesta a ayudarte en lo que necesites
E

Eduardo Alcantara

Un buen hotel con una infraestructura impresionante.
E

Eugenia Olan

Excelente concierto de cranberries
A

Alexander T

Muy bien.
L

Luzma Mendez

De las mejores vacaciones, lo mejor en servicio intalaciones y benficios
N

Naye Pulido

MI EXPERIENCIA FUE DE TERROR! LAS PEORES VACACIONES DE MI VIDA, PRIMERO LLEGAMOS Y UN PESIMO SERVICIO, LA HABITACION QUE ME ASIGNARON EL BAÑO TENIA RESIDUOS DE POPO Y PIPI, EN EL PASILLO UNA CUCARACHA, TE VENDEN TOURS Y NO TE DEJAN COMER EN EL LUGAR DEL PASEO POR EL TIEMPO, Y REGRESAS Y EN EL HOTEL NO TE DAN DE COMER PORQUE NO SIRVEN DE 4 A 6. Y DE LA PLAYA NI HABLAR UNA COSA HORRENDA Y APESTOSA.... AH Y DEL PERSONAL DE RELACIONES PUBLICAS TE TRATAN COMO LIMOSNEROS Y NO SE VALE PORQUE TU PAGAS EL TODO INCLUIDO Y BIEN CARO QUE ESTA PARA LA CALIDAD DEL SERVICIO Y DE LA PLAYA...... JAMAS EN MI VIDA REGRESARE AL MOON PALACE Y TAMBIEN LES RECOMIENDO A MIS FAMILIARES Y AMIGOS QUE NI SE LES OCURRA VISITAR ESA CADENA!
A

Adrian Hinojos

Hay que hacer colas para todo en temporada vacacional. Es muy tedioso y tardado el check inn y check out el todo incluido no es de 5 estrellas ya que no hay bebidas premium. Fue muy caro para el servicio, atencion, instalaciones y comidad recibidas. No regresare
R

Ricardo Flores

Una maravilla de hotel, la atención inmejorable del staff, altamente recomendable
J

Jorge Pérez

Excente lugar para disfrutar las vacaciones con tus seres queridos
R

roy ayala

Genial
D

Daniel Colato

Excelente
C

Cesar Vera

Excelente hotel! No elegiría otro más!
E

eduardo estrada

Los snack son muy caros
A

Alicia Vilaseca

limpieza servicio atencion vistas
J

Jorge Gonza

Me gusto mucho.
L

luis loredo

Las instalaciones geniales. La playa no tanto, esta un poco turbia.
A

Ana Castillo Santos

Hermoso Hotel
S

Serge Jasso

El servicio y la atención son de primera. Las instalaciones son de lujo vale cada peso pagado.
C

Carlos Eduardo Jordán Arballo

Servicio deficiente. Poco personal a mi parecer o preferencia por la gente extranjera
L

luis garnica fuentes

Precioso lugar
G

Gabriel Regalado

Excelente lugar para pasarla bien en cualquier ambiente, un evento social, vacaciones, conferencias, etc.
L

Luis Lemus

El mejor
H

Héctor Beristain

El mejor lugar, a sólo 5 minutos del aeropuerto internacional de cancun.
R

Ricardo Alberto Rodriguez Herrera

De lujo
U

Uriel Ariad

Espectacular! El personal es número uno.
J

Juan Julias Bascoy

Maravilloso lugar....fantástico y espectacular hotel y gran servicio. ....volveremos.
G

Genaro Sanchez Merlin

Exelente
J

Javier Cornejo

Super atención!!
R

Roman Vazquez

Buen lugar, pero mucha gente en el evento
A

Andrés Aguilar

Muy bien
P

Percy Bloomfield

Excelente lugar para vacaciones y eventos de clase
C

citlalli rocha

Que bonito estoy aqui pero ya regreso a toluca esta bonito
V

Victor Huerta

Excelente servicio, un lugar de descanso inimaginable.
R

romagnoli17

Es un hotel de lujo, demasiado grande y con el mejor personal de la zona.
F

Francisco Leon Morales

All inclusive es la mejor opción!!
E

eduardo agustin

Excelente
R

Roberto Rodriguez

Servicio de primera, excelente lugar
M

Marco Antonio Cazares

Sensacional en los alimentos!!
H

Hanna Campos

Hermoso Hotel
R

Ricardo Rodriguez

Excelente
A

Abel Gonzalez

Inmenso!!
A

Alex Bacmeister

Increíble hotel, tiene de todo para todos, todo incluido inmejorable en cuanto a calidad y opciones.
O

Oscar Gomez

La verdad muy buen hotel, el servicio y las instalaciones excelentes
G

Guillermo Noble

Buen servicio y muy buena calidad de hotel
F

Fando Stroke

De lujo las nuevas habitaciones e instalaciones.
L

Lalo Aguilar

Excelente comida y muchas opciones nocturnas sin salir del hotel.
L

Lucho Buono

Gran hotel con increíble variedad de actividades. El único problema es que carece de una playa bella en el mismo hotel. Ya que sé encuentra lleno de algas allí el mar. Sin embargo posee gran cantidad de piletas muy grandes.
O

Oscar Ceron

Excelente
P

Pancho Mtz

Excelente
C

Charly Robledo

Fui a pasar el 24 de dic con mi familia. Me toco quedarme en la sección Nizuc. Las instalaciones son excelentes. Las habitaciones son enormes. La comida muy buena. Es un todo incluido así que adentro del hotel no se gasta un solo peso. También, puedes moverte entre los diferentes hoteles de la cadena Palace para usar las instalaciones y comer, y todo eso va incluido. Hay en Cozumel, playa del Carmen y Cancun, y puedes ir a cualquiera de estos si te encuentras cerca aunque no estés hospedado en ellos. Como se imaginarán, el costo por noche es muy muy muy muuuuuy alto. Así que deben decidir si lo que quieren es ir a Cancun a relajarse, para lo cual este hotel es excelente, o si van a turistear y a andar de pata de perro, y en ese caso no conviene pagar un hotel tan caro.
O

Omar Iván Mancilla Ibarria

Excelente
R

Raul Valdez

De lujo, descansaras
I

Iván Nogales

Es un lugar muy bonito
S

Sergio Gutiérrez

Servicio de excelencia!
P

Patricio Rojas

Elegante, excelentes instalaciones y atención
I

Isai Sanchez Rocha

Excelentes instalaciones, atención y servicio
H

Hector Gordillo

Te atienden de maravilla,la comida muy buena
A

addid lopez

Muy bueno recomendable
E

erik padron

Muy buen servicio, atentos y amables.
B

brandon may

Me encanta el hotel, lo recomiendo, todos son buena persona
G

Gabriel Trava

Excelente hotel para relajarse
A

Albino Nonato

Es un hotel maravilloso, muy completo ami que me gusta caminar por la mañana y noche en la playa tiene una vista hermosa,el andar en bicicleta y recorrer sus jardines y entrar ala reserva ecologica y encontrarte con tejones-mapaches -venados una gran variedad de aves , su campo de golf es enorme y bonito,el entrar al spa muy limpio unos baños de vapor y masaje q te purifica tu cuerpo. sus restaurantes muy elegantes y muy buena comida, sus habitaciones amplias y muy limpias para un buen descanso,el area de juegos para los niños muy completo . sin lugar a duda es una buena eleccion el hospadarme en este hotel.
J

Jacqueline Ojeda

Excelente
A

ALEX LOZANO

De las mejores instalaciones, solo un pequeño detalle la playa no tiene el color turquesa
L

Luis Humberto Valles Ibarra

Excelente estancia, servicio de primera
I

Iliana Ibanez

Un hotel maravilloso excelentes instalaciones . lo mejor
W

William Martin

Excelente
N

Nacho González Vázquez

es un fraude me engañaron con unas promociones y contrato membrecía el cual no me da ningún beneficio fui timado por el personal de ventas
E

Eduardo Pina

Excelente
E

Edith Acosta

Hola
A

Arq. Gabriel Murillo

Muy bonito y suaves jardines
I

Ignacio Martinez

Excelente servicio, instalaciones de primera, y personal muy atento
A

Aldana Bordon

Un lugar maravilloso
A

Angel Carrillo

Es un lugar excelente, fino y paradisíaco inmejorable
O

Oscar Dragan

Lugar para pasarla excelente
V

virginia hermosillo

Ubicarse en este hotel es muy complejo, muy confuso
I

Ivan Californias

El lugar está increíble y la gente es muy servicial y amable
R

Ramona Chavez

Esta muy lindo además es el único hotel en Cancun que tiene todo incluido. La verdad todos los hoteles de su cadena son los mas grandes y lindos de Cancun y del mundo. Por ejemplo el Beach Palace y El Lee Black están hermosos el beach tiene una playa tan linda. En fin lo recomiendo es una experiencia muy bonita
S

Sebastian Giles

Los precios son muy altos y no hay nada cerca
S

Sergio Flores

Muy a gusto el ligar
R

Renato ravelo rodríguez

Excelente!
S

Servicios MK

Es un bonito hotel, sin embargo no regresaría, por dos importantes razones, 1.- carece de playa como la que uno espera ver en cancún, pues la playa de hotel es oscura, llena de algas y y con mal olor por la acumulación de algas que se pudren en la orilla; y 2.- a pesar de tener 8 restaurantes aprox., estos son notoriamente insuficientes para abastecer la capacidad de huéspedes del hotel, debes esperar un promedio de una hora y media para que te den mesa en cualquiera de los restaurantes, solo en dos puedes reservar pero es con 4 días de anticipación. yo fui en el mes de julio de 2014.
S

Susy Hernandez

De los mejores en Cancún, plan todo incluido.
F

Fernanda Buenrostro

Pésimo servicio, mal trato de parte del personal y además de todo, entraron a mi habitación y se robaron más de 50 mil pesos.
B

Benito Ruiz

Realmente el problema que he tenido ha sido que cuando llegamos mi familia y yo no tuvimos la habitación adecuada luego cuando nos cambiaron de habitación, tuvimos que perder como tres horas en dicho cambio. Luego como tomamos varias actividades, no nos tenían actualizados de habitación ya se imaginaran los problemas que tuvimos y las horas que malgastamo en ello. Creo que aquí no son las máquinas sino la Actitud de ciertas personas que colaboran en Palace Lastima del entorno e instalaciones
D

Daniel Zapata

La atención,la vista al mar, la comida y el lugar son exelentes
L

Lalo Fdz

Ver y gud
P

Pax Gonzalez

Excelente hotel! Muy amplio y gran servicio
C

César Núñez
B

Benjamin Ramirez

Excelente servicio, un gran espectáculo
A

Alejandra Suárez

Vale la pena el servicio increible Es el pariso
F

Fernando Valle G.

Súper buen resort! Vale la pena el gasto! Excelente servicio
E

Eliez Muñoz

Excelente
O

Oscar Luis Vazquez Valadez

Es lo mejor del mundo vengan a conocer
E

Eduardo Vaugier

El servicio es increíble, la comida deliciosa y las instalaciones de primera
M

Melina Reyes

Excelente
C

Claudia Yza

Todos lis empleados muy amables!!!
C

Carlos Herrera

Esta increíble el evento!
M

Moi y los 10

Sifei presente en ONEXPO CANCUN en exclusiva. La expo mas grande a nivel nacional para el sector Gasolinero.
D

David Enrique Caamal Noh

Un buen cervicio
M

Marco Tobar

Muy buenas instalaciones, buen servicio amables y siempre atentos a tus necesidades. zona adolescentes apropiada para nuestros tiempos.
A

aldo volpi

Excelentes instalaciones..comida excelente...muy amables. A pesar de estar con ocupacion al 100% la calidad no decae.
R

rawito márquez

Excelente lugar en general.
A

Azhael Manzon

Excelente
M

Mauricio Lara Soberanis

Buen servicio y una sala de conferencias de talla internacional
R

Rodrigo Jara

Excelente servicio , muy buenas instalaciones y lo pasamos excelente
D

Diana Gtz

Mi experiencia en el hotel fue muy bonita, la comida esta deliciosa y el cuarto esta muy comodo. En pocas palabras me encanto
A

Angel Soto

Hotel gigante con todos los servicios.
D

Daniel Dabbah

Toda una experiencia, un hotel enorme, buena atención, alimentos y habitaciones muy confortables, vale lo que cueste!
C

Cesar Del Rio

es una experiencia inolvidable
G

Gerardo Musi Navarro

El mejor hotel en Cancún
J

JOSE WALTER Falcone

Servicios. Atención
A

Alan Romero

Excelente
J

Jose Aguilar

Centro de convenciones amplió
E

EMMANUEL BLANCO

FUE UNA EXPERIENCIA INOLVIDABLE EN HERBALIFE NOS GANAMOS UNAS VACACIONES Y NOS MANDARON A ESTE HOTEL ES DE LO MEJOR
J

Jorge Mauricio Tamayo Ríos

Excelente servicio 10/10
O

omar leon

Muy buen servicio
C

carlos hernandez

Un excelente lugar
G

Gaby Maruri

Como siempre, excelente lugar y excelente servicio.
A

Alejandro Balam

:D :D :D
J

Juan Diego Flores Mendez

Esta muy bonito
W

Walter Aguilar

Todo lo que tu cuerpo adora
J

Juan Morales

Muy bonito hotel
F

frajediz osorio

Simple mente encantador lo tienen todo en en un solo lugar
M

Marco Butrón

Impresionante
S

Sergio Sanchez

Voy muy recomendado ya valorare al llegar...
I

Isabel Castro Rojas

Un hotel de lujo en todos los sentidos. Habitación. Alimentación. Trato de los colaboradores. Una experiencia 100
X

Xavier Alexandro

Excelente
J

José Luis Cadena Segura

Excelentes instalaciones y perfecto trato.
H

Hugo Portocarrero Contreras

Tiene de todo, excelentes intalaciones
J

Juan Carlos Couoh Olivera

Todo!
D

Daniel Segura

Buen lugar para visitar
J

jorge ruiz

excelente lugar
O

Oscar Londoño

El mejor
W

Wilmag Arteaga

Exelente hotel
H

Heriberto Alvarez

Un verdadero paraíso, el café maya, superior al café irlandés, pide que te lo preparen en la mesa, Restaurante Maya.
L

lina 1304

Los jardines,picinas y la playa!!!?
G

Giovanni Lopes Grisolia

Excelentes instalaciones , el ambiente, la gerencia . Ampliamente recomendado , es un paraíso . Cuando vayan , digan que van de mi parte y serán premiados .
E

EKKUZ STR3 TORRENTERA

Cede de la COP13
S

Samantha Bello

Mejor hotel de la Riviera
F

Francisco Quiñones

Es impresionante este hotel en todos los sentidos!
J

Jorge Navarrete

Genial buena atención
M

Miguel Eliezer Pacheco López

Excelentes instalaciones y alimentos
D

Dra. Tasia Beatriz Bucio

Excelente en todos los aspectos
Y

Yeshua Roberto Cruz Ordaz

Excelente servicio
H

Hugo Olivares

El mejor servicio todo incluido de Cancun
A

alejandra miranda

Todo excelente!
E

Edwin Fernando ayerbe jara

Muy bueno. Lo recomiendo sencillamente espectacular !!
R

Raymundo Cabrera

Esta algo lejos pero tiene de todo lo que necesita un hotel 4 diamantes
J

Jesús Mogollón

Super completo... se los recomiendo.
A

Antonio Viera

Lugar de primer mundo.
J

Juan Sanchez lozano

Gran complejo, calidad muy buena, atencion excelente de su personal.
A

Alexandra Dz

Excelente lugar, un paradisíaco destino, tienes que visitar Cancún, Quintana Roo
R

Robert Juarez

Excelente lugar para relajarte
G

Gonzalo Iván Pradere

Todo en general, es excelente.
E

Eithel May B.

Muy comodo y en presentación de lujo
F

fernanda Pech

La neta es un lugar fantaastico hasta parece k estoy en el paraíso un aplauso
M

miguel hdez macip

Por mucho de los mejores hoteles de cancun y el mundo, excelente servicio e instalaciones
J

Juan Guillermo Chan Avila

Excelente cultura de servicio por los colaboradores
J

Jorge Leonardo Morales

Excelente instalaciones buen trató muy buen colaboradores .te tratan como en casa
E

Eloisa Castillo falmoir

Pesimo servicio en todos los aspectos
J

Julio Cesar Cruz

Restaurante bugambilias
R

Ricardo Contreras Martinez

De lujo
D

David Poot

La mejor cadena de hoteles en México
A

Amílcar De León

Hotel Categoría Especial
B

Brandon Ramirez

El servicio es bueno, pero algunos alimentos de mala calidad
D

Dario Bruno

Increíbles los servicios
G

Genaro A G

Enorme
M

Manuel Angel Pech Mex

Muy amable el personal
T

Tania Canedo

Excelentes conciertos!!!
A

Adrian Vazquez

Único, hay otro hotel??
G

Gustavo Rkm

El mejor hotel que he visitado
L

Luis Sánchez

El aire acondicionado podría funcionar mejor
E

Elvia Velazquez velazquez

Ya me hopede
Y

Yoram Melgoza

Muy bonito hotel
J

Jairoa Espinoza

Exelente
G

Gilberto Gómez

Bueno
D

DARIO PONCE DE LEON

sin palabras
C

CARLOS MOLINA

El mejor hotel todo incluido que he visitado
A

Armando Oliver Cortez

Excelente instalaciones
D

DIEGO CENTURION

SUPER WOW!!!!
I

Ivannas Ortega

Experiencia inolvidable gente amable
J

Jorge Lopez Sanchez

Aprendiendo!!! Con Moodevents...
O

oscar carmona

Atención excelente
R

rocio guadalupe hernandez lópez

Excelente hotel, todos muy amables
I

Israel Gutierrez

Buenas Instalaciones
R

Ramon Islas

Excelentes vacaciones, las estamos disfrutando!
R

Rafael Chacon

Una de las mejores opciones en la zona
F

Fernando Riveroll

<3
U

Un usuario de Google

Es uno de los mejores hoteles para trabajar y para vacacionar de verdad les recomiendo el restaurante la gondola att.daniel
U

Un usuario de Google

Excelente atencion con todo y que el hotel estaba casi al 100% de ocupacion.
U

Un usuario de Google

Estoy en Gran Palladium Resort
U

Un usuario de Google

Excelente para convenciones o vacaciones
L

LYNN CORNELIUS

I always have a great time at Moon Palace I have been there many times - with friend and the whole family sometimes just my husband. The kids have a great time too. Lots of activities or just relax the choice is yours. The rooms are deluxe and food is delicious. Truly all inclusive - drinks room service mini bar in room manicure massage pedicure day trips ALL included
T

teresea johnson

(Traducido por Google) Me invitaron a la salida del complejo, mientras que en la zona para mi aniversario. Me dijeron que me gustaría para el los 2 pases de un día iba a recibir comidas y 2 tratamientos de spa. He pagado por los pases de un día tomaron un taxi una hora de distancia sólo me dijeron que no podían satisfacer mis tratamientos de spa. Podía programar para otro día y pagar por otro pase de un día para mi esposa y yo. Pero no dude en tomar el tour y disfrutar de una comida. Nos reímos.
H

Hannah Stephens

SUCH A WONDERFUL PLACE! The only downside is the point system. My husband and I kept trying to use our points to go and do things, such as jet skiing, but we had to pay a bunch more when we had points available. Other than that the staff was super helpful and friendly. The food was good and I definitely miss being there!
T

Tammy Demeree-Lindhorst

We stayed in the golf villas in a family 2 room suite. They give you golf carts to travel around the resort. It is beautiful!! The food was amazing with many restaurants to choose from. The wait staff was truly outstanding and we loved the special treatment we received. Everything was 5* quality. Bring bug spray if you are outside much at the golf course because there are mosquitos. Otherwise enjoy every second!!
M

Marc Shaffer

Wonderful resort to go to. If fully inclusive then so much choice. Staff all very friendly and attentive. Cannot fault the place.
D

David Flynn

Looking forward to going back...Clean, safe, friendly.. great facilities, good choices in eateries.. polite staff. Overall a lovely family vacation
C

Carrie Norris

This place is gorgeous! The staff is so friendly and accommodating and the grounds are impeccably maintained. I still daydream about my stay here 5 years later. I feel very fortunate to have been able to stay at this lovely resort
T

Tario Sultan

I spent one of my best weekends here at Moon Palace Resort. Loved the food and hotel service. The staff members are all very nice and professional. Will definitely come back at least once a year with family. Thank you.
R

Ricky Mills

Love this place, took my family here for 5 days and we had a blast. My only regret is not having more days. The staff were friendly and probably the best part. The beach could use some clean up from the seaweed but the huge number of pools more than makes up for it. I would recommend this place to any family. Hands down the best place I have been in Csncun.
J

Jim Marlowe

Used to go there all the time, stayed there three times and loved it it was beautiful fresh Flower Arrangements in the lobby beautiful at Christmas time. Went for a visit just a day stay in February 2017 and it looked horrible plastic flowers in the lobby Beach was unswimmable the place looked run down compared to what I was used to. I was shocked and sad because I had so many nice times there previously.
J

Jarrod Gow

Exceptional place to spend 2 weeks holiday. Friendly staff excellent food. Great rooms
A

Ahmad Siddiqui

Truly an amazing experience. Great beach and overall experience. I managed to get 20% off on top of the lowest advertised price on the web. Reach out to me if you need more info.
D

Dr Stephen Metcalf

Excellent resort with immaculate grounds and rooms Lovely staff, brilliant food Great gym and facilities. Overall superb
N

Nilesh Patel

Really great resort. Lots of activities for all ages. Lots of good food. Service is great. You can send a whole week here without going outside.
K

Kaps Gta

Wrapping up our trip at the grand moon palace. Truly a touch of luxury. Restaurant reservations are a big problem, aside from that.. Highly recommended.
A

Aaron

Everything is exceptional except the reception and guest services. They have no clue about anything. Amazing if you avoid them.
J

Joe Favreau

The service has been pretty great. There have been some key waiters and bell service and greeter people who have made our trip so much better. That being said the resport is beautiful as well and i have really enjoyed that our room has a hammoc
J

Jason Fox

This all makes sense now. I was married in 2009 at Moon Palace. My guests and myself were served tainted alcohol. Nobody passed out or ended up in the hospital however what was served out of a very authentic looking bottle was not what we ordered. I remember clearly ordering a sky vodka and redbull. I was served something that tasted like battery acid and redbull. I can remember a friend ordering a Jack and Coke. The Jack was not Jack and the drink was disgusting. Even though the news recently broke this story.... this has been going on for sometime. These resorts are trying to save money at our expense. Thankfully myself, friends and family did not take the drinking too far. Who knows what could have been. I have emailed the resort looking for an explanation.
T

Tommy Cottrell

Best resort I have ever been in, the service is amazing and everyone is so kind. There are so many activities to keep you and your children busy, but is also beautiful and exceedingly peaceful. I hope to come back here again and suggest this place as a great vacation destination.
K

Kalvin Misquith

Nice resort. Food is good and staff are friendly. There was a lot of seaweed on the beach as well as the red flag up (due to sea urchins, jelly fish, etc). Great selection of alcohol. Rooms were pretty good. The resort is pretty big so be prepared for a lot of walking. Try to get a room close to the main lobby
J

Jake Boland

Food is excellent! Staff are very accommodating. Lots of activities such as water parks, game rooms, pools ect
M

michael staudinger

The Hotel itself is ok, although you have to like mass tourism to really enjoy it. Be careful when paying your bill, as you might end paying your deposit (in my case 400 USD) additionally to your bill and might not get any answer when writing to them afterwards. Michael
R

Ruby De La Rosa

The customer service at this resort is the worst I have ever received. I would describe it as disgusting and disgraceful. During check out, Amy at Nizuc, charged me $1000 even though I had already payed my required $1500 for three days. She made my husband and I run and return to our room to find my receipt, she did nothing to try to resolve the problem on her end. My family and I nearly missed our flight, and she only stood there saying we must give her the next payment. She then proceeded to call security as if we were thieves. When I asked her to find the receipt she finally called someone. She was heard telling them that even though the transaction was done manually she could not find and did not have the receipt in her paperwork. I showed her my bank account that had already been charged and she refused to believe that. She refused to remove the resort bracelets from my families wrists. I was considering making this my location of vacation but not after this awful service. My family and I have decided to never return to any of the Palace resorts.
A

Albert Le

Stay at the sunrise hotel, was pretty good, 4 large buffets to eat at and 2 sit down style restaurants, not the best Asian cuisine. Lobby is on the darker side compared to nizuc hotel lobby. Sunrise has a lot of meeting/conference rooms. Beach is really dirty because of seaweed overgrowth.
K

Karanveer Jayaswal

The pools are very crowded but the water is a great temperature. There are restaurants from all cuisines except Indian. The people that work there are very particular about timing gs but there waits for getting a table.
S

Stefanie Sun

Amazing place! The rooms were nice and the food was really good . Only problem was the resort credit you had to pay a 16% tax with cash/card
D

david horrocks

the Moon Palace Cancun is an amazing place the staff are a credit to the hotel, my wife and i stayed between 03/07/2017 and 16/07/2017 in room 5221 which had a garden and sea view which was fantastic, we would recommend the Moon Palace to everyone thinking of going to Cancun and we can not wait to return next year
A

Aaron Cheng

Had a wonderful breakfast at the Riviera Maya. Great food and amazing service. A nice reprieve from their noise and crowds at the main resort at Sunrise and Nizuc
C

Chan Lu

Nice rooms, food, drinks, pool, and staff. But the beach is full of seaweed and nobody goes to it because of the smell and seaweed. Quite crowded resort though. However, over all a very good resort.
C

Carlos Valadez

Amazing one of the greatest places I have been good place for vacations and very nice hotel excellent services and good place for conventions
C

Chasity Bogard

Amazing resort!!! The pool is amazing! Staff was very kind and eager to help.
A

Alberto Pimentel

Very nice always clean, everybody nice willing to help you. The Dancing Chef was great made our day at the pool most memorable
S

SonicNite Last

Amazing amazing service. All the staff are helpful and friendly. The rooms are phenominal.
A

Alyssa Saran

I visited the resort for a East Indian wedding. I think the resort had amazing decor options and tonnes of venues for weddings. This is a great pick for a destination wedding. The wedding ceremony was in a open air gazebo on the grass but close to the beach. I forgot to take pics but I do have pictures of the indoor reception, they had a photo booth as well. The East Indian food was surprisingly tasty but the rest of the resort food was quite greasy and salty. The resort is very big so it is easy to get lost during your first couple days. All in all, I would say this place is great for weddings but I would not go for a vacation.
A

Anthony Krogh

Lovely quite place to relax and chill and work on you tan staff are very helpful and polite would live here if I could
H

Hannah C.

The facilities and service are unparalleled. Highly recommend, and would love to go again.
J

JoAnn Favitta

We never have a bad time at the Moon Palace. There is so much to do and take in. You can be at the pool or relax on the beach or find the new private tiki bar by the old grand heated pool. It has something for everyone. Great for families or couples. The service is wonderful and the food is very good.
T

Tracy Huebner

Everything was laid out well within the resort. Staff was always very helpful and courteous. The food in the all of the restaurants was an acceptable 3.5 out of 5. It is still all inclusive resort food. The food/eating experience in and around Minneapolis, where I live, is exceptional and my judgement might be quite critical. We had a great time.
A

Alan Nguyen

This is a really nice place to stay for the whole family. Lots of things to do for the kids. The food is fairly decent and there are plenty of it. If you are planning to eat outside at sunset make sure you bring along a bug spray for the mosquitos.
G

Guillermo G

The rooms are quite comfortable, clean and well preserved. The complex is quite big, using the golf cars is advised. The restaurants have good quality but not extraordinary.
C

CLMSQ2

Everything you want on vacation all in one resort... Pools, restaurants, bars, dance clubs, golf course and beaches. get out and enjoy a tour, family favorite was Selvatica
P

Paula Orjuela

the best resort I have ever been to. great service and accommodations.
K

Kathryn Wood

Fantastic resort. Friendly staff, great food and awesome drinks!
P

Pauline Chau

Great accommodations and pool. Variety of activities. Staff are friendly and efficient.
R

Rich Osborne

Excellent resort great facilities and spa. Great activities
P

PixelatedDogGamer 101

This place was ok not the best it just was ok but too many animals like racoons and cats
H

Hu Zhang

酒店太棒了。硬件一流服务超一流。食物无比精美种类无限
D

David Ainsworth

The staff here is responsive, professional and friendly. The rooms are comfortable and well appointed. There is a great variety of restaurant experiences. I stayed here for a conference for over 2 weeks and the staff was exceptional. Impeccable service. Comfortable and effortless. The variety in the buffets was impressive. The pools were a fun mix of party and intimate relaxation. Great experience.
P

Petra Unander

(Traducido por Google) Muy contentos con nuestra estancia. Nuestro hijo se enfermó y el médico en el complejo se cuidó mucho de él. Muchas gracias Dr. Sánchez. sin duda alguna volveremos. A pesar de que nuestro hijo se enfermó terminamos teniendo un buen momento. Esperemos que la próxima visita todos seremos healthy.
N

Nancy McCoubrey

Was a last minute vacation decision only Mom and son (age 11). Thought I was done with all inclusive trips but Moon Palace Mexico "had me at hello". Beautiful room with balcony, lots to do for children of ALL ages, the rooms are luxuries and large, staff actually attentive to customers (even around the pool, they come to you to ask if you need anything), love the café, lots of restaurant choices!!! Especially impressed with the kindness of staff (felt genuine), Mario and others at the flowrider, barmen and especially that of the mini golf gentlemen and Daniel the Entertainment Manager. Looking forward to coming back with the rest of the family and friends! ❤
E

Eduardo Ituarte

The Beach is too dirty. Cancun has a wonderful beaches much better than this one.
G

Grace Ramirez

Attended event everything fine except the conference facilities. Extremely cold air condition room temperature too low. Please some advice about this to be prepared
B

bruce howell

Great service lots to do lots of things to do to make your visit one to remember
P

Patrick Brown

Great experience, decent staff, nice resort and great amenities. Would recommend
M

Madan Ankapura

Welcome experience was nice, and got checked in almost immediately. Stay away from the timeshare presentation which is very painful. Resort credits are good but vacation planners sell hard to buy alternatives and avoid using resort credits. In room service is fantastic, try all the restaurants and they are all great. The food portions are small but we can always order again. Most of the stuff within the resort can be covered in 5 days, unsure if we will come to the same location and might try other locations.
P

Petugraph - Manny Wilson

Wonderful resort lots to do great food
K

k -

Stellar service, food and facilities. Extremely well thought out, detailed experience. Beds are very comfortable,
P

Persio Luiz Trindade

Mil... lugar lindo limpo quarto grande atendimento perfeito somente cerveja quente...mas amei
G

GeorgeDina Hanna

Great place for a vacation, the falsity is very well maintained with great service. The food is good but the same every day so it can get boring. also the beach there does not have the best water conditions.
C

Clint Cerro

Nice place, but if you want a good beach to hang out on and enjoy, this is not the best choice. This does not have the crystal clear water, brown the whole time and not too inviting to swim in.
J

John Steiner

Love this resort. Come back every year. Excellent staff, good food, great weather. Lobby to lobby bus service as well as golf cart service if desired. Great golf course and spa. 8km from airport and only 19 km to Cancun. Can eat free at Palace resorts in Playa, Cancun, and Cozumel.
J

Jordan Hyde

Amazing resort. On day 4 of 7 so I will write a full review when the trip is over. But so far everything has been impeccable.
M

Michael Goss

Good rooms, excellent food, great service, medicore beach at best.
L

Lanice Wilson

Great resort, great spa - do the all inclusive - you get a lot of bang for your buck!!
M

Mohit Vatsa

Resort was ok. Too many people and service was not that great. Food options are not that exciting too.
A

Amira Aariane

Wow magnifique meilleur voyage ever je vous le conseille sérieusement
C

Charly Vs

Very beautiful place. Take advantage of eating the best seafood in the area.
D

David Dellavalle

Great staff and great food. Esp crepes
J

Joseph Yoon

Had far rooms in the Sunrise resort, but talked the front desk into providing us with closer accommodations. They were very helpful with us as we traveled with senior members of our family.
T

Tate Spitters

Stayed at moon palace about 7 times in the past this trip however was a family vacation and we had a blast. Stayed in a presidential suit at sunrise side and it was beautiful. The staff everywhere were outstanding very attentive and have fun with the guests. Could not have asked for a better vacation. The most relaxing, fun and inventive all inclusive resort you could ask for.
S

Sean McGinnis

Beautiful and relaxing resort, right on the beach. Staff were all very friendly and helpful.
B

Baby Cakes

The reason for the rating in because of how terrible the food is in the restaurants...nothing else negative to say really...but food is important. Good tasting food n drink matters.
K

Karla Hernandez

I love Moon Palace Golf & Spa, the food, the rooms, and the service is excelent :)
P

Play Mutiso

Excellent attention to the little things. Wonderful resort with always smiling staff that helpful and friendly. Rooms are modern and clean. Awesome collection of restaurants and cuisines.
E

Emil Ostberg

Very plain looking resort... Food was pretty good though
A

Andrew Scott

We were worried about the resort being too large but that is what made the resort. Plenty of restaurants, pools, activities and staff. The staff always kept the resort spotless and my drink full. We stayed in the Nuzic building which was a little less busy than the Sunrise. Sunrise was bit too busy at night. There is no shortage of activities such as pool games, mini golf, biking, shows and walking.
M

Michael Cole

Played Golf, hard course bring your own balls or get charged 80 to 120 for for 20 Golf balls
N

Nancy Peterson

Awesome staff, relaxing atmosphere, beautiful scenery, nice rooms, cleanliness is A+, nice variety of restaurants, wonderful overall experience!!!
M

Manuel Frausto

Lack of customer service and room service was horrible !!! I really enjoied my family vacations! But I am not going to come back!!!
A

alvin mena

We enjoyed this hotel and costuner service. Nice views and near the beach. Very quiet and pleasant fotr guests.
A

Andrew Prete

We have been coming to palace resorts for the past 7 years and always feel welcome and taken care of while we are here. Great place to visit and stay.
D

Daryl Fojtik

The hotel is wonderful. Still under construction but everything was great.
T

Trushar Patel

Excellent resort, beautiful, great service
M

Mike Todd

Fantastic resort. This is our 2nd time. Excellent service,rooms and food. Great place for kids. Lots of restaurants and activities. Very close to airport - about 15min.
R

Rosanna Herrera

Such an amazing experience!!! 10 days was not enough!
A

Asha Samuel

It is luxurious, clean, provides you with many items. Has an teen arcade, and many restaurants.
J

Jean Huang

Mediocre food as expected of an all inclusive resort but the staff here is so nice and accommodating so it was very pleasant overall
A

Amanda Szarmack

This place is the best! The rooms are so nice, the resort is clean, the food is delicious and the staff is incredible! They take such good care of you and make you feel right at home. There is always something to do, eat, and drink. It is the best vacation I have ever been on and I will for sure be back soon.
D

Drew Tamakuwala

Great resort!!! Found that some of the management staff was rude, but everyone else was amazing!
N

Nikita Sadovnikov

It is very enjoyable almost exactly like the grand but they are still doing construction
R

Rick Sanchez

Beautiful place with great service, food and drinks!
T

Tim Owens

Beautiful scenery, good food, very pleasant staff. GREAT PLACE
V

Vance Gorke

Feels like vegas.. not a good thing. Buy kids had a blast
J

Joshua Drake

Fun golf course, super friendly staff
C

Chandra S Ganne

We had a wonderful time. Nice rooms, great restaurants, fantastic pools, awesome shows. Nice and friendly staff.
T

Taeha Park

Me and my family had a great time here. Totally recommended !
J

Jasmine cui

The service was nice
K

Kaden Stoll

Very nice buildings and all inclusive restaurants with fun activities at the pool and beach
P

Paul Williams

Great location and amenities. Staff were very friendly and helpful. Rooms were clean and spacious. Beds were quite comfortable.
D

derrick fitzgerald

Great looking and very big resort
E

Eddie Atter

Very polite and beautiful place. A little crowded.
K

Kevin Wilkins

Its a great place, rooms are spacious, ample restaurants and pools, but it is the staff that really make this a special holiday.
J

Johnny Purcell

MOON PALACE GRAND Was incredible for our honeymoon Extremely memorable and the food service and view was incredible Really did love spa experience the facial was great A + Hopefully will visit again x
S

Sam Dixon

Good spot very nice staff and good food
E

Eric Bond

Great location, good food, and great service
K

Kyle Wolff

Great all inclusive. So huge you need carts and buses to get around. People are friendly. Food is hit or miss depending on where you eat. Overall a good time.
P

Paul K

The room was small, but only spent time in it sleeping. The restaurants and bars and cafes were delicious and wide variety of foods. The staff were very helpful and friendly. They were also quite well spoken in English, which was a big help.
C

Charles Milioto

clean polite just unbelievable
A

André Blanc

The food is great and the service even better. Great place to spend some time.
S

Samraj Mahal

The rooms are amazing . It all you can eat but food is above average and the staff are amazing.
D

DeAnn Motter

Over the top! Absolutely wonderful!
C

Christopher Newville

Great venue, awesome staff, tons of restaurants and food options. Great place for kids
B

Brandon Koprowski

Firstly the wrist band system is a drag and gets annoying. But also if you happen to lose it they make you pay $110. The restaurants are always booked and have a 2 hour wait for dinner unless you want to go at 4. The staff can be unprofessional and rude, barging into your room and giving terrible service at the various restaurants. The amenities are decent but take your money elsewhere it is not worth it.
K

Kevin Bui

Very nice resort. Very good for vacations and activities.
M

Manpreet Johal

Rooms are good. Service is very friendly however it can be very slow. The food is good , but could be better. Resort is very big and beautiful.
B

Blake Reagan

Room service takes to long most of the time later at night and need to allow more items from the menu after 10:30pm
J

Janice Wang

It Was sooooooo beautiful and nice at the pools and the view from the hotel was great
R

Ryan Dinesman

Absolutely gorgeous grounds and great service. Only ate at the buffet, but it was delicious.
L

L Cormier

A great place to visit. The staff is very friendly and professional. Lots of restaurants with great food. Our favorite was El Manglar (Nizuc Section) because our servers were awesome and made dining there an enjoyable experience. For this reason we always asked to be in the section of Amando, Alexanjro and Nelson. When eating at the Bugambilias (Sunrise Section) an excellent and fun waiter was Jesus.
B

Bailey Fontaine

Very nice place. Lots of room, lots of things to do & great food. Loved it
D

Daniel Grageda

My room was justo infront of there sea. Goodwood and service was resolución excelent.
D

Drew Hayes

The hotel is amazing. All staff is super friendly and helpful. The rooms are huge and the balconies have a beautiful view. Highly recommend
D

Dillon Nord

The quality of service is unbeatable! Food is amazing and there are so many activities that the whole family is happy!
J

James Flynn

Awesome place to get pampered simply amazing and the golf course is second to none.
C

Cara Hodgson

Great property, amenities, food and service. Very family friendly.
J

Jonathan Sacco

One of the best all inclusive resorts I have ever been to with some of the hardest working and friendliest staff around.
B

Beth Kowalski

Large 3 resorts together. All activities on site along with off site tours that are staffed with knowledgeable staff members. Large pools with daily activities.
E

Eric D

Awsome location and accommodations. Staff helpful, friendly, and make sure you have anything you may need. If there were 6 stars that would not be enough.
D

David Devin

Room service, pool service and restaurant service are wonderful. Plenty of activities for the whole family.
J

June R

The food here is absolute garbage... Not to mention that even when you complain to the chefs, they refuse to make you fresh food. I wont trust a place that i spend this much money at and they cant even do the simplest task of serving me fresh food.. And its extremely hard to navigate. There are no maps to where our room was, so good luck finding your way without ANY HELP.
A

AP Bands

Nice place, good updates
C

Cijo Mathews

Awesome place.....alot of variety of activities and great food
L

lauren russ

Our experience here was absolutely amazing!!!! Best vacay ever
G

Gerardo Sosa

There is nothing more to say about this Hotel, it wonderfull in every aspect, the treat of the employees, forniture, cakes and cookies, even your waitress will make you smile!
A

Adrian Martinez

Uuuffff.....
R

richey leamer

All inclusive, very professional and courteous staff, great value.
K

kenny godbout

Moon palace is a great place to stay not only as a couple but definitely a family too. Moon palace offers something for everyone with only the best hospitality. I would recommend anyone to go here if they are looking for a great ask inclusive beautiful place to vacation.
Y

Yuvraaj Somal

A very good experience and what can be said about the staff they are one of the best things about the resort, they are always polite and always like to help. There are quite a few restaurants and a lot of activities to be done. Sunrise is very very busy however nizuc is not do much.
S

Summer Ellington

This resort is very very large. Staff is very very good! Property is beautiful. Too big for my liking. Food definitely has room to improve.
M

Miles Burkholder

Good vacation overall but the sales pitch is too aggressive and annoying. Great environment and amazing pools. The hot dog/burger stand by the main pool is amazing with kids.
C

Chad Sanders

Great experience. Good value for the cost. Pools are wonderful. Only downfall is how big the place is. Very long walks.
M

Marcus Smith

Absolutely dank. Huge too
K

Karen Wong

Very nice resort with lots of amenities. Staff are very friendly
K

Kim Wainscott

A little disorganized. Not much direction. Great services
M

maikoolo mendez

Huge resort for families very good food and all inclusive
V

Valerie Whiteman

What a fabulous visit! Even in the rain, something to do every day!
M

Mike Middlestead

Great resort. Good food good drinks great service
J

Juan Carlos Peláez

Pretty nice but to big
A

Assad Rasool

This place is HUGE there is quite a bit to do. There are 3 actual hotels in one with different areas. They have a good mix of activities for young people and old. Personally I feel it is a place for couples who want to stay away from the mele of central Cancoon. If you want a place to get drunk party until the early hours then this is NOT the place for you.
M

Maria Rosa Molina

It is too big for my taste. The gardens are beautiful. The food is ok, not good.
R

Rian Mistry

This hotel is great with lots to eat and plenty of entertainment
D

Daniel Maingi

Fantastic views and cheap
M

Martin Lee

Beautiful place and excellent service, would go again.
A

Aurelio Ferrari

Apenas uma noite! Estou para uma convenção de trabalho, o Ju nico problema até o momento foi a qualidade dá cama, muito ruim
R

Ryan Sword

The resort is clean/well kept and the staff very accommodating. We had stayed at the resort last year and had a stay worthy of 5 stars, however upon arriving this time around they had lost our reservation, moved us to the Grande from the Sunrise, told us twice that there were no rooms available, and even tried to move us to some of their partner hotels on the main strip. The whole process was very disappointing. When we finally did get a room after moving our luggage around and going back and forth with the concierge, the room was located at the furthest possible location with respect to the pools and restaurants; plus as an added bonus... there was construction going on across the path from our room.
P

Paul Rivard

First day is okay. Good drinks HUGE compound. Super friendly staff.
C

Colin de Leeuw

Best time of my life crazy good
K

Kevin Tang

Absolutely gorgeous resort with a really nice and kind staff for your needs!
H

Hemang Shah

Lots of activities. Large area. Good service. Well maintained greenary.
S

stephen miazga

Cest tres bon
E

Eric Lake

Great all inclusive resort VERY large and spread out
R

Robbie Sharda

Great service great amenities
H

Henrique Brisola

Hotel muito bom, fui bem atendido, a comida e os quartos sao otimos, mas esta em manutenção e de um lado ao outro e muito longe
A

Anna Anwender

Been here a week. First time out of Canada. Love it. Better then what I expected!!!
H

Heriberto Garcia

Very good place. Food excellent and several style options. Kids area for parents relaxing
A

Aaron Wells

Service is great
R

Ryan Desrochers

Trattoria was delicious, I would highly recommend making reservations.
D

Day Ball

Lovely place to stay, freindly staff are always looking to help you
D

David Gibson

One of the greatest vacation destinations ever! Staff is over the top nice... rooms are nice, pools and food are amazing!
C

Cynthia Lowther

Stunning views, comfortable rooms, delectible food, and wonderful staff.
K

Kiran Kalsi

The hotel is massive and the staff are very friendly
A

Ana Hoffman

Amazing place, HUGE! Lots to do, right on the beach. Beds are comfortable, lots of places to choose from for eating. Very friendly staff. Did I mention this place is Huge!
F

Fernando Roberto da Silva

Great place with an infrastructure perfect to hold big events. Good restaurants and options for entertainment.
E

EP Munhoes

Totalmente alto padrão
S

Shashikant Kale

One of the best resorts we visited across the world. With all inclusive deals, you are live without having to worry about anything else but your fun time. They have several restaurants and almost a dozen cuisines across the world. Rooms are spacious and have ocean front options. Staff is very pleasant and makes sure every guest is attended to.
A

Andrea Frahm

Rooms are nice but the grand side is too far away from everything and there construction right now. Also do not like the food in Grand area.
J

Jay Kline

Beautiful layout and pools, and lots of great activities (the flow rider was the best!!!)
M

Matt Brooks

The rooms, the views, the pools, and the restaurants are all wonderful. I would definitely consider coming here again.
B

Bel Puertas

Amazing place. Amazing food. Great people!
D

Daniel Salazar

Fantastic time drinking by the pool at the all inclusive (open) bar.
R

Roy Ang

Attended a sales presentation. Very professional. Bought the package.
R

Roland Alvares

Currently staying at this resort for a family wedding. So for it has been nice blue the hotel is not without its faults. The property is beautiful. The restaurants have been great and there is not shortage of food options for even the most picky eaters in our group. The check in process was a bit of a disaster. It too us over an hour to get checked in and some in our group (with young children) found there rooms were not ready. (We arrived late to the resort due to a delay in our flight) The rooms are a decent size and comfortable. There is a well stocked mini bar as well. Our balcony has a hammock and 2 chairs and a table for loungeing. One thing to note is this is a LARGE resort. More on this in a bit. I will update this review after my trip.
K

Kristys Mood

(Traducido por Google) super vacaciones. place
A

Andres Gonzalez

Very Friendly, Food is good, No! WAIT!!! VERY GOOD!!!
R

Randy Cade

Great food
J

Joe Correia

Beautiful large Resort. The pools are clean feel like you are in bath water. There is amazing food and drinks everywhere. The hotel staff work hard to make you stay memorable.
B

Barbara McIntyre

The people make this a uniquely special experience. Every detail is attended to. The smells, the colors, the sounds all soothing and add to the experience but the open hearted, beautiful people make it what it is, a healing experience.
K

Kushal Patel

It has great food and lots of nice facilities but there are often long queues and waits and the hotel is quite big.
Y

Yabneel Marrero

Beautiful resort with plenty of amenities and entertainment. The scenery is amazing and gorgeous. Highly recommended for honeymoon and vacation.
J

Julia Hammond

Disappointing service. Inattentive management. Inefficient activities. Slow to respond to complaints and incapable of fixing problems when they are brought to the attention of management.
P

Preet Tank

Moon palace is a really good and fun resort. It has a lot of activities and you will never get bored.
T

Thiago Lins

Paraíso...
P

Parmeet Somal

The rooms are immaculate and the service is brilliant however the beach was a bit of a let down. Overall the stay was brilliant and there was a lot of entertainment.
R

Retrogamerfan

Been to the other Moon Palaces and this one was no different
S

Sam Argote

All the staff work very hard to make sure your stay is memorable, and they succeed. Everything from the rooms to the food to the pool and the views is great.
F

Florian Bezault

Went to the Arena for the Gloria Gaynor and Kool and the gang concert. Excellent experience!
L

Li Ma

Steak at the Maya restaurant is the best. Michael Jackson show is the best I have ever seen.
R

Ryusei Kanheki

I think everything is excellent. Great venues, great rooms, great service but the food could definitely be better
D

Dora Mobley

So fun ! Great food ! Great bands...lots of excursions to go on
D

Devin Bunnell

This was our 3rd time going to the Moon Palace and absolutely love the experience, environment, and location. It is only 15 minutes from the airport and they provided transportation to and from. They have tons of activities, bars, and restaurants. We had the option to leave the resort for day trips or to go to the hotel strip, but never wanted to. The service was amazing with extremely nice staff. We plan on going again and again!
V

Vincent Welch Jr

The resort is HUGE the restaurants are good, but really spread out. Good kids club. Pools are really spread out, too.
O

Okto Lawi

Very clean and very professional staff
F

FERRARISCUDERIA16M

Went here for my honeymoon and it was amazing the restaurants are top notch, service was great and dolphins were great. There is plenty of activities to do nearby and the shows were fun very relaxing atmosphere made everything a breeze.
R

Rishi Adatia

Big. Could do with more vegetarian options at the buffets.
D

D0b32m4n1a Mμ171pl4

Wir waren im Oktober 2014 dort und waren begeistert. 99% aller Gäste sind Amerikaner und das merkt man am 5-Sterne-Standard - alles super, vom Essen bis zum Service. Sehr empfehlenswert.
B

Barry Stark

The service is first class. The food is excellent. The staff are friendly and willing to serve. Excellent resort. The entertainment staff at Nizuc are first class.
K

Katherine Liu

I think Moon Palace is pretty much the best hotel/resort in Cancun. I liked how the resort is spread out over a huge area of land, instead of a tall building that occupies very little land. I also liked how my room was far away from the lobbies, so it was very peaceful. I was able to spend most of my hotel credits on things like swimming with the dolphins, which was awesome! The staff were very friendly to us during out entire stay. For all the restaurants that we went to, we were seated almost immediately! There was no waiting at all! Everything was perfect except for the beach. The pools were amazing. The restaurants had delicious food. But, the beach smelled horrible and there was a ton of seaweed. Still, I will definitely stay at Moon Palace the next time I visit Cancun.
F

Fabricio Rafael Silva

Grande estrutura
A

Alexis Tran

The location is amazing, the view from the hotel room is breathtaking and the service here is great! All the hotel staff are so kinda and eager to help. Definitely family friendly!
T

Trey Douglas

Everyone is kind and fits the tourism industry, give them all raises!
S

Steven Elliott

This place is too big, has to few sit down a la carte restaurants. Only found one asian restaurant for sit down dinner. Buffets not that great. Beach always has seaweed to wade thru. Yuck. Overpriced because they charge you for the "free" excursions credit.
N

Nadia Sahel

Un magnifique endroit paradisiaque
B

Brent Parker

Great staff, beautiful resort, good food, all you need!
D

DiveBombDom : D

The Moon Palace and affiliated resorts are amazing. My wife and do are here currently for our honeymoon and have enjoyed every second of it so far. We will certainly be coming back in the future.
J

Joe Perri

Excellent place to unwind and get away from it all!
J

Joe Brackenborough

One of the place all inclusive holidays i have ever been on. The place is massive and has so many things to do and places to eat. The people are really nice and the rooms are nicely done.
A

Alicia Gabbard

Great resort with pretty good food.
B

Bobby Larson

Went here two years ago and this was our first all inclusive resort, when booking I thought it was a little pricey but the moment we arrived I knew I was wrong. From the accommodations to the food and entertainment I was pleasantly surprised. A absolute stunning resort, looking forward to going here again one day!
G

Genaro Arratia

The moon palace is a great place to relax, the room are pretty nice, and the service is delightful. All the people are nice, and there are plenty of activities you can do.
M

Michael Scott

Good food, not many great choices for breakfast but not bad. Obama would approve
S

Steve Adams

I stayed at Moon Palace Cancun for 21 nights and as I write this I still have 7 left. I came here to get married and celebrate my 30th birthday with a group of 21 of us.
B

Brandy Nguyen

The service is great and the rooms are very nice. Every server is kind and understanding to English speakers. My qualms include lack of trash cans in rooms as well as quality of room service food. However, sunrise is a great place to vacation in-- if you can avoid the mosquitoes!
I

Israel de la Torre

A big place for doing events! Tasty food and awesome views!
D

David Nguyen

We will be coming back next year to stay at one of the palace resorts in Cancun!
J

Jeffrey Greaves

Great service, great food a few teething problems to begin with but the staff are all to willing to help.
M

maria Aguilar

Great place to have an awesome day
T

Ted Phillips

A large all inclusive resort that has a multitude of activities, shows, entertainment and great food choices.
R

Roshan Shah

Great hotel with excellent services
D

David Bates

Loved it, amazing place and the staff cant do enough for you! highly recommended x
T

Tyler Willhite

Was there for a company appreciation trip. The staff was great, and the food was wonderful. Played golf, and the course was in very good shape. Resort is very large, but the staff was more than willing to shuttle us anywhere we wanted. Great heated pool as well. Highly recommended.
B

Brenton Hwee

Rooms were nicely decorated. Service was exceptional. Location is average, as it is not next to a nice beach and is not in downtown Cancun.
O

Oscar Manuel Mendoza Vargas

The best place to spend vacations and the best all-included programe
H

Henry Wong

Hugh resort complex with a wonderful 27 hole Jack Nicklaus designed golf course on site.
J

Jessie Lee

Great resort. So much to do! The resort credit definitely helped making this vacation spectacular.
W

Way-Marcant Family

Great all inclusive resort. Food could be a bit better quality though.
C

Catherine Jalowica

Amazing resort with so many great restaurants, friendly staff, beautiful facilities!
A

andy hoang

Food was great for all inclusive resort! Beaches not the best because too much seaweed, but pools are nice and inviting.
C

Chris Hall

stayed there a few years ago but it was really great will go there again
J

Jason Nguyen

Bien
S

Simone Scatamburgo

Maravilhoso. Tudo ótimo. Recomendo.
A

Anita Gheorghe

The golf lesson was lots of fun
S

Stacy Behmer

There has been some issues with scheduling, but the wait staff and facilities are very nice.
J

Jordan K

Great location and lots to do
M

Megan Riordan

Rooms and hotel are very nice. Food is decent. Service is excellent. Beach was a bit disappointing though.
C

Cho Sone

Love the moon palace resort. Great collection of restaurants and the scenery is beautiful
M

mango gaming

Great place for the money
E

Elena Sanchez

Been many times ...Awesome
Y

Yulia Korol

Kids friendly place
L

Les Baslington

Hot tubs, saunas, massages, great way to relax.
C

Carolyn Sandoval

Amazing this is our 6th time vacationed here all inclusive is the best
G

Gregorio ROMAN

The hotel is great, the conventión center is great, the event was flawless and the food awesome
S

Stefan Hausleber.

the best hotel and events un Cancún
J

Jim Shelvy

The property was beautiful but very spaced out. It took ten minutes to walk from our room on the third floor (no elevator) to the lobby. Overall, our 4 day stay was very pleasant.
J

Juan Daniel Olvera

This hotel is amazing, I enjoyed all the time there and the servíce is excelente, the location is probably the best un cancun, the rooms are of 5 stars hotel, the bathroom, the tv I was in sombrero and that zone is near of the lobby, so the service is the fastest.In general, if you are looking for something comfortable, excelent servíce and good location, this is the right placer 5 stars for the moon palace.
E

Eric Wirtz

Nothing, sucks for some people they over booked but I got a room.
E

Eduardo Valles

Great place for all the Family , Golf included
D

Davis Dong

A very nice all inclusive resort with much to offer, excursions are extra but the opportunities are endless.
J

Jason Campbell

Just went to golf. Great course.
W

Willian Marques

Great service and a beautiful view. All kinds of food, events and entertainment. 10/10
R

Raul Gomez

Amazing place to stay at A piece of heaven
C

Christopher Born

It is a lovely resort. With really helpful and friendly staff.
D

Daniel Berthier

Everything was great
J

Jeff Rizzuto

service is amazing, food is great, and the pools fantastic
S

suzie searfoss

Been coming for 15 years. Love the people, the service, the rooms, entertainment , and spa. I am a golfer and the courses here are well kept and beautiful. But what makes this place so special is I feel like I am at home.
R

Rylan Lane

Service is great and the food is wonderful. Rooms are great too! 2
I

I Chu

Great place. All inclusive food and drink. Huge location. Very nice facilities.
L

let loz

Best in service, attention and welcoming
A

Austin Kamps

Very friendly service, great food. Resort is extremely clean and well kept. Activities going on all day give everyone a chance to have some fun.
E

Erika W

Amenities are lovely and staff is pleasant. Be warned once they rope you into a membership personal customer service declines rapidly.
B

Ben Heffron

Amazing place! Truly fantastic staff that are here to make your vacation unforgettable
W

Wagner Rugeri

Fantástico
D

David Mossop

Very relaxed, all inclusive resort. Golf course was beautiful. Sushi rolls would be the only downside, almost all filled with cream cheese. Tons of activities; would highly recommend.
A

Abhishek Nigam

Service was excellent, but some confusion initially upon arrival. We were moved around from one side of the resort to the other before they finally assigned us a room. Facilities are excellent.
A

Arlene Luna

Everything about this place was perfect!
K

Keshav Harisrikanth

I have enjoyed my stay and the staff have treated me very well. The all-inclusive business model has allowed me to enjoy things without worrying about individual monetary cost, and the transportation services are prompt.
J

James C. Johnson

Great stay for the 2 days before they upgraded us due to loud neighbors.
M

Michael L. Bernauer

Extremely customer service oriented! So many activities for everyone visiting! Loved it all!
L

Lydia Drake

This is overall a fantastic resort!
N

Nick Hasenoehrl

Beautiful resort. Great value.
K

Kenny Cooper

The Grand at the moon palace is everything you would want and more
P

Pathik Desai

Nizu is awesome
K

Kam Pat

Very fun at pool and inclusive drinks
E

Eduardo Togoro

Excelentes instalações e equipes excepcionalmente simpáticos e atenciosos
R

Rob Gaggero

Love this Resort!! Going back Again in 2 Weeks!!!
M

Michael Green

Beautiful Golf Course and very relaxing spa.
B

bobbullethalf

Best place ever for vacation the food and the atmosphere are second to none for an all-inclusive resort. A good place for family and weddings!
C

Chad Wegener

Very nice
J

Jasjit Sehdev

Service is great
R

Rashid Persian

totally good resort . staff are friendly but stay away from timeshare presentation, its time consuming.I give three stars for staff, restaurant and pools.
A

Ashley Iverson

Very calming and relaxing. The staff can be a hit or a miss as far as assisting you through the spa
L

Lai Wen

Big resort. Lots of restaurants.
D

Dino M

Went for a wedding August 2015. Despite the fact we reserved a one bed room when we arrived not only was the entire wedding moved to the sunshine hotel instead of Nizuc we were given a two bed room. The attitude of the front desk staff is terrible and they do not hide their dislike of tourists. Despite the fact 75% of those who stay speak English a surprising number of the staff have no English in their vocabulary. On our first night in the room my wife cut her foot on glass which was on the floor in our room. The hotel staff had an attitude as if it was our fault even though it was our first day only hours after we arrived. Did I mention the beach was unusable because of seaweed? We will never stay at any resort operated by Palace Resorts again. Not worth the extra cost when both the resorts we stayed in (Secrets Silver Sands and The Royal Suites Turquesa by Palladium) were cheaper and better.
N

Neeru Arora

I totally agree 1500 points is a scam n a headache to spend. The tours n everything else is very expensive. There is no beach at all as there are only see weeds n it is very smelly. Some of the staff was very rude especially at the spa. Once we were asked to leave from the resturant while I was still eating because it was 6 pm. Very very poor management . This was my 3rd time in Cancun n worst experience. A day before our arrival they called us and told us that they are moving us to a different property some 30 miles away. We planned our trip with different families n we had fight to be at the same place.
K

Karyn Cuen

Service is great, the food is ok.
J

Joseph Guadagno

Food and service are great. Some long wait times at the bars and restaurants but not terrible.
B

Brad Penney

Great resort with amazing food and service located on the ocean shore in Cancun Mexico. Rooms are big and well equipped with views of a beautiful courtyard or the ocean. Golf course is top notch.
M

Mike Ortiz

Fantastic time!
?

足立孝臣

super nice resort!
K

Kyle Hanson

So far everything is excellent!
J

John Duitsman

Very excellent vacation destination. More restaurants than one can handle. All are oh so good. The workers, mostly Mayan people and culture are perhaps the nicest people on the face of the earth.
V

Vinod Pillai

Best family resort with 5 star service - excellent staff (excluding front desk and vacation planners), clean rooms, great food - perfect vacation resort for the family. Since they set the bar so high, there are few things I can criticize. Cons: 1) Too much pressure to buy their Timeshare - I wasted 2 half days just attending the seminar and trying to get the guys off my back. The timeshare package was really worth it, but ended up saying "No" because of the sheer pressure to sign up on the spot. 2) Nobody was there to guide us on the facilities that this resort provided - they all were just busy trying to sell us the timeshare. 3) The front desk and vacation planner staff were horrible and had no courtesy to deal with customers - they really need some training. Pros: 1) Best family resort - clean, lots of facilities inside the resort itself 2) The $1500 resort credits were amazing - but ended up wasting it on buying SPA products at 10 times the prices just to use the credits....no body was there to guide us on how to use the credits 3) The Japanese Restaurant "MOMO" was the highlight 4) Overall excellent food, drinks and support staff - love the people and Spanish language 5) The daily night shows were very good – we loved the Christmas special event – really focused on kids. 6) The interior of the resort was great - esp. the restaurants were well done. It was fine dining experience. You will like this place if you like to be treated in a royal style…truly a 5 star resort.
S

Sergio Zingale

Excellent hotel and staff
A

Ale Alvarado

Ótimo
L

Leslie Jordan

Gourmet food, stellar service, beautiful grounds and gorgeous room
K

Kelvin Le

It is a very nice place for resort. Everything is nice and the service is great. I have had too many drinks do excuse my grammar. This place is great.
J

Jesus Nunez

Best place i have stayed at
A

Adrián Chi

The dinner was amazing and the room was very nice and comfortable.
S

Susi Franco

Nice swimming pool
M

marcos mioralli

Ótimo lugar tudo é simplesmente maravilhoso
O

Octavio Perez

Crear location, food, rooms, everything. All eperosnal have great attitude and the roomas are very spacious and clean.
H

Harman Sidhu

Fantastic resort
A

Ashwin Nair

Great resort
N

Nico Gonzales

This place was awesome service was great and the room u stayed in had a great view of the oven definitely come here
I

Ijaz Chaudhry

Excellent facility. Very clean. Amazing food options. Great golf. Courses are tough. Bring a lot of balls.
L

Laura Alms

Amazing experience, we were very well taken care of during our stay.
D

Dianna Childers

I want to go BACK. Only down was there was a LOT of seaweed on beach
B

billyswag17 gaming

We love the palace. ❤❤
M

Monique Nielsen

Five stars does not give this Resort any justice! I went on holiday with my boyfriend for a week and it has been the best experience of my life! Apart from my travel agency, i cant fault a single thing. I hightly recommend Moon Palace as a holiday destination! Thank you to all the wonderful staff for making our holiday unforgettable :o)
J

Jennifer Nolden

I would not go back to this place if I was offered a first class ticket and their "suite". It was HORRIBLE! Service, Food, Accomodations - Understaffed (I felt sorry for the employees), Accommodations were rundown - We paid for an ocean view suite. After waiting almost an hour to check in; they "tried" to put us in a rundown motel 6 kind of room that was under renovation overlooking a concrete parking lo…Amazing right? - Alcohol was bottom of the line - I could go on and on and on - pools were cold - never had towels available. I am so mad we spent the kind of money we did PS I have never written a bad review IN MY LIFE First vacation where I wanted to come home - to FREEZING weather. I waited two weeks to absorb and reflect so I would keep it in perspective. I feel like I am reading about a different hotel when I read positive reviews. Happy New Year - Live Travel Learn
A

Abby Hewitt

The staff and all the amenities. Absolutely amazing. Food was incredible. Would highly recommend it
C

Chip Owens

Meh. Not worth the price per night stay. Food is meh at best. Service is excellent. Drinks are OK depending on the bartender. For the cost per night avg of this hotel, all restaurants and bars should be above average to great, not meh to super meh.
F

fred greenawalt

Great food and nice establishment
N

Nick Williams

sooooo many options so little time
A

Ankit Garg

Good resort. Bad beach
G

Gary Houle

We really liked the moon palace. The staff was friendly and the resort was very nice and very big. Great for families and lots to do.
J

Jackie Hafley

Love love!!
B

Bill Cudney

. Bbbbbb
E

Eduardo Sala Cucolo

Great food, good services, nice rooms.
J

Jamie Burst

This is the best resort ever! Just remember things are not always perfect. The difference.. THEY WILL MAKE IT RIGHT. I have never had service like this, Fun for the entire family for sure. If you are a beach person the one bad thing is the seaweed. But you can use any of the palace resorts there so you can shuttle for free to the other properties for the better beaches.
P

Peter Kleszcz

The resort is a made up of three sections. We stayed at the Sunrise section, room 1817. We found our stay to be enjoyable but somewhat less impressive than we were expecting. Food is good in all restaurants. Gondola and Las tacos stands out. They do carry Don Julio tequila which is great. You need to ask for it by name. We came as VIP guests with a black band. We were a bit put off by the classification of the guests. There are sections by the pools and in the loby that are off limits to all other than white bands. Guest relations messed up an anniversary request for the room two times. Finally on the day before departure it was fulfilled. Shows at the end of the day were nicer than others we experienced in the past. Ice cream and coffee bar was really nice. Massage, menicure and pedicure were also nice but not excellent. The beach is a let down. There is a lot of seaweed even with cleanup and quite often there was sewage smell on the beach. Not sure but the two may be related. The play area behind nizuc section is excellent. Check out the grand section even if traveling with kids as it was a nice change of pace. Enjoyed the resort even though there were some shortcomings.
E

e gs

we were planning on attending wedding at moon palace but due to the requirements they TRY to impose on attendees---THEY CAN FORGET IT. AFTER talking to their staff,a guest not staying at moon palace,and paying $350 a night, is required to pay $95 per person for a pass that ALLOWS you and your family 1 hour before wedding on property. GRANTED, the wedding party is paying a FORTUNE to just have wedding there,I think is ridiculous . If people planning events here would BOYCOTT hotels that do this,MAYBE THIS WOULD GET THEIR ATTENTION. I have been to several resorts in CANCUN FOR VARIOUS functions----MOON PALACE is Differently off my list
A

Adam Z

Very good
J

Joseph kehoe

HORRIBLE. My wife and I both had our I phones stolen, then came home and someone now is asking for money for the return of phones. Wedding coordinator horrible, food alright. Customer relations is a joke. GO SOMEWHERE ELSE
R

Ryan Aspacio

Great resorts
E

Edmond G

Nice hotel
B

Bobby Secura

The food and drinks have been ok, but they messed up our room reservations
S

Sahil Prusti

The food was great, all inclusive really means all inclusive, the room however, has a big bathtub right in the middle.
K

Ky Fu

You can easily find a better place for a better price.
R

Robert Finley

Beautiful facility. Food is great! Very kind staff.
T

Tato Tarcan

Lugar fantástico! Ótimo atendimento, comida e espaço de eventos! Wifi funciona em tudo quanto é lugar.
A

Adam Foy

Fantastic
R

Randy Gleason

Great restaurants, employees, activities and rooms.
S

Shaun Else

Good food, great service and beautiful grounds.
J

Javier Juarez

Very nice
A

Apurva Gandhi

We stayed at Moon Palace for 3 nights in late May 2015. It was part of wedding with 50 rooms in total. The location and premises are very good. The experience was less than pleasant. Food was average at best. Drinks were watered down. Biggest fraud is the resort credit. Your best option is to let them go waste. You will be happy if you do so. If you try to use them you are in for a big surprise and MANY unpleasant dealings. Even though you are supposed to be able to book 30 to 12 days prior to arrival you almost never can. The website does not allow you to book any meaningful activity. It takes the staff 1-2 hours to book each activity once you are onsite and sitting with them in person. The rates are inflated 2 to 8 times. We were able to snorkel for less than the amount the resort would like to charge us for the tax. In between they tried to make sales pitch on timeshare or club membership. The staff is helpless, not well trained or worse purposefully so. By the time you are able to understand all restrictions and applicable rules and regulations, it is time to go. Overall, you will save yourself a lot of agony if you avoid the Moon Palace.
R

Robert Osorno

Beautiful place. Lover it
M

Michelle Wilson

I really enjoyed this place and would definitely would go back
D

Denise Harvat

Extremely beautiful placer
R

Rafael Hernandez

Just one Word.great
R

Raju Kankipati

Amazing Resort for families
M

Minecraft Officer AssasinCat

All drinks are included, very friendly staff. Will come back again.
R

Ramonsito 1212

Muito bom, ótima área de lazer, comida empecavel
B

Bryan Davis

I have been here several times and each time the resort continues to get better and better.
I

Ian Barker

Great hotel
A

Andrew Phan

Huge, awesome pool with good food and service.
S

Sabrina Zhao

Rooms are great but food is average
O

Ozz

Visited On cisco live 2016 great place
A

Alvin Choi

This is a fantastic resort! But sometimes the food can be a little iffy.
M

Myles B.

Shadiest Resort ever. Please be careful if you are booking anything with them on-line or before your visit. They will take a lot of money as a deposit for your room, and then refuse to refund the money when you cancel your reservation (given unforeseen circumstances), claiming they have undisclosed cancellation policies not listed on their website. This place is a complete scam. They have lied to me repeatedly about their policies, and are refusing to refund a substantial amount of my money. I would expect far better from a resort. Buyer beware.
R

Radha Bhakta

Great resort from the views, staff, and food.
C

Catherine Deiparine

Amazing service!
R

Russell Tvedt

Went to this resort this pat week and overall it was a nice place with good staff and nice amenities. I am giving this three stars, however for two reasons. First, when we were trying to book events using resort credits, we were instructed to back to the checkin desk to register the credits. We had to wait in the long line with all the checkins which was very inconvenient. As it turns out, all we needed to do was validate the credit card for the taxes. It took less than a minute. It would have been much better to do this at checkin, or if we would have been able to do this in the actual place we were tryin to redeem the credits. Even a kiosk would have been great. Maybe they will come up with something better soon. Second was at checkout. We had to catch a 5am shuttle from the lobby and when we got to the lineup, there were about four people there already. The line grew to about ten and there were only two people there. Evidently one of the attendants was not one who even could help because when I became impatient after about ten mins of waiting, I walked up to ask her to help. I did have a little edge to my voice, but she lashed back telling me that she cannot help, because she works in accounting. My feedback is to have the desk properly staffed especially when there are already groups that are planned to leave. Also, for the rude woman: one must understand the perception of patrons at all times. Either a simple apology, some sympathy for the situation, an attept to get more help, or better yet, just do the accounting work in private. To all in line, it seemed to us that there were two people that could help, but only one wanted to help. Overall it was a great trip and a beautiful property. I just firmly believe these two processes need some refinement.
J

Jay Patel

I have only been at Moon palace for a few days and I can already say that I will definitely be returning!
V

Vishal Patel

Great
E

Ethan Officer

Awesome
I

Ivan Huicab

Lindo
M

Mark Betts

Nice. Trying to be more than what it is. Resort credits are a pain but encourage activities.
K

kim kim

Book hotel in hotel zone, if you want to at least avoid stinky beach. Expect lots of lots of mosquitoes. Room phone kept on and off and hotel rooms in remote area from lobby or stink for ocean view rooms.
A

Ariel del Olmo

All the staff is nice
N

nick diddens

Great food great pools great staff
R

Rachel Ratigan

everything was amazing!
I

Ian Clark

Cant fault it, would love to go back.
S

Samantha Redwood

Stayed for a week last easter and had the best holiday ever!! Staff were lovely and accommodation was amazing... highly recommend!! :)
N

Nicholas Favel

Amazing, beautiful lots of staff very friendly
L

Lester George

LOVELY Vaca spot. Everything was excellent.
T

Thierry DiMatteo

The best place to see concerts and events.
N

Nilo Vieira

Um dos melhores passeios que já fiz eu recomendo,
J

Jonah Wolff

Pretty kewl
G

Grant Lee

Very good
J

Jeny Varughese

Great place with great surroundings and wonderful staffs and amenities
M

Matt Goulet

Rooms are huge and amazing, the service is top notch, and the food is delicious.
S

Sunshine Lump

Awesome rooms and great staff!
S

Sergio Lino. insta: santa_fome

Excelente hospedaria. Quartos muito aconchegantes e estrutura de hotel top. O WiFi pega até na piscina. Esse lugar eu indico!!!
A

Adam Wallace

It is nice
D

Dzenan Sehic

Came for a quick drink, my friends was staying at the time. Nice resort.
C

Conor Doyle

Loveee it
R

Raul Torres

Is a great all inclusive hotel with great amenities
T

Tony DeRosa

Love this place.
K

Kyle Taylor

Best resort ive ever been to! My wife and i went May 3 for one week. The staff are amazing. If you want something to eat or drink and its not at the location you are at they will go get it for you. The staff definately went way out if their way for all our wants and needs. Not one person at the resort said no to me. The food is amazing and there is 14 restaurants which is crazy. Also the rooms are beautiful and very modern. The mini bar with the liquor dispenser is a plus, also the whirlpool and new lcd tv. Yes the beach sucks but you can go to beach or sun palace and enjoy the beach and resort amenities there. The resort also has a night club which was packed when we were there and they had a decent set. The resort is massive but if it was small you would not have so many bars and restaurants to chose from.
S

susie normand

Just back from 10 night stay. Amazing place people so friendly. The only negative I could say is rooms can do with small refurbish but not major problem. They cannot do enough for you at this hotel. We were at the grand part which I prefered it was quieter. Plenty loungers by pool no rush.if you like it more lively go to nizuc or sunrise
O

Oscar Coral

Good
K

Krystal Fountain

Great place!!!
D

Dritan Dema

Excellent
E

Erica Ruiz

Good
H

Hawker Auto

5 day golf trip with buddy on 11-17-2011 Food was a 3 at best.2 hour wait at Brazilian Steakhouse with "many" open tables. Rooms were great as was staff at resort. Golf was a joke with everyone wanting to be compensated even though your paying $250.00 a round. Telling us they had no carts when course was half empty. I would not return. Recommend a Riu....
T

Toby Thompson

Great pool and golf courses. Food is ok
V

vicente rubio

Reee elegante
O

Olatunji Talabi

Amazing. I have been there 2 times. First time I was in nizuc lobby, and the second time I was in sunrise. Everyone is friendly and they are always renovating it to make it better. Never think twice about going to moon palace.
F

Franklin Weeks

Unlimited golf and resort credit is a joke. Five day trip with one available tee time which was late in the afternoon. Resort credit is really a discount off of inflated prices for tours, massages, golf (if you are lucky enough to get a tee time), etc. Food is average and the beach is small and filthy. Many nice places in Cancun, stay away from this so-called resort.
N

noobige

My favorite vacation location
B

Benito Becerra Pérez

Awesome.
J

John Haire

Great honeymoon in 2008. Clean hotel. Great staff. Loads of bars and restaurants. Great for all types of people
A

Ant Mason

Brilliant! Top class hotel highly recommend. Plenty to do for everyone!
D

Derrick Klyce

I loved it!!!
M

Michael Ko

There is a lot to do and the service is pretty good. The food portions are very small though
N

Nam Tu

Very good!!!
M

Mathew Low

Great 5 star resort.
G

Ginger Hernandez

The hotel is gorgeous however the service is not that great, the workers are not very friendly at the front desks, everything else is great
S

Stephanie Frank

The best all-inclusive I have ever seen
D

Deej Ratnani

Great restaurants, satisfactory room service food
P

Poonam Patel

Great facility, beach is nice and peaceful, pool is fun, and food is pretty good.
A

Andrew Dee

Very attentive, clean and active service
E

Erika Pimentel Rodrigues

Férias inesquecíveis.
T

Todd Bagnall

Spent 2 weeks here. Amazing experience. like living in a zoo with comfortable 5* houses. great beaches and diving. Also, this is an eco-resort which supports and helps the local community. Food was really great with loads of choice. I recommend visiting the Cenotes for some cave diving. :)
J

Jim Fleming

The property is beautiful and the staff is the best I have experienced anywhere.
A

Alvaro Nova

Good
J

Juan Irola

Amazing
J

Jorge Luis Estrada

Good service
M

Musab Hamid

Good service
R

Ryan Hamlett

It is very nice and it is a huge resort
D

Dalia Careaga

Get better in your service.
D

Danny K

Great
G

Guilherme De Vita

Hotel fraquissimo, serviço fraquissimo, comida fraquissima. Um hotel que nao so nao voltarei mais, como tambem quero evitar que outros sejam enganados como eu fui. Quer uma dica? Procure outro hotel.
R

Ruben Cuadra

Pretty cool and professionall place
S

steven vuu

BEWARE....Hotel credit is a scam!!! The beach at Moon Palace Sunrise smell like the sewer. Hotel is overbooked. Arrived Friday night... Sat morning, I tried to book dinner reservation for one of the restaurant and was told next available time is Wednesday. Really? Taxi to go anywhere is at least $30 one way.
E

Elena Knibbe

A little strange that they put together two double beds to make a "king" bed with a crack down the middle.
M

Marcel Reuter

Superior hotel best all inclusive hotel in Cancun
K

Kimberlee Conley

We go at LEAST once a year.
K

Kevin Nicoli

Everything so far has been amazing and worth 5 stars
M

michelle lee

Everyone was really kind and knew how to treat their guests.
K

Kevin Palmer

Halfway through our fifth visit. Absolutely fantastic. The refurbishments are all superb. We will be back ASAP.
L

Luke Vander Kooij

Big resort, beautiful so far.
E

Eduardo Barrios

Enorme Hotel
B

Bui Hien

Love it
M

Michael Bui

Awesome
M

Monique Smith

Not happy that they would not honor their rates on their own website. It took 5 hours to get checked in because of all the confusion. Food was average. Spent $480 for a night stay from 11pm to 12pm the next day. Spent hours trying to get the problem worked out with no resolve.
A

Adniel1992

Really good resot highly recommend
C

Cody Lenfesty

Fantastic food, friendly staff. Great location.
D

Darren Dodd

Great resort and some of the best staff and service in Mexico
M

Maria C.

The food is very good!
D

diego molina

.jkk
F

Frank Buffone

Great resort, great good, always something to do.
M

Mindy Wickett

Awesome place
J

Jade Wang

This is a great hotel, under my opinion. It has a beautiful view, a place for kids to play, and large hotel rooms.
J

Jessy R

Unforgettable! Best resort by far that I have visited. *Must visit Alejandro Moreno by the Swing Bar! He really made our trip!!
R

Raul Santiago

Awesome resort
J

Jennifer Seefried

Very clean, large resort with lots of activities, restaurants and staff.
S

Steven Jung

Pretty good, the people working here are really nice
B

Brandon Carlson

Everything is excellent!
T

Tyler Salber

Food and drinks are great!!
D

Douglas Noble

Every thing
A

Alex Porges

Five star resort at its finest. Make sure to knife someone with a membership.
F

Felipe Perrone

Ótima infraestrutura para lazer ou negócios
H

Helmuth Baum

Great place to come and relax with friends and family.
P

Patrick Sterk

Pool was great!
T

TAMMI ROBINSON

Everything you want in a vacation
L

Logan Scheinoha

Most amazing hotel ive been to
A

Alexander Mendez

Over priced but its great.
C

Carlos Augusto Mendoza Sanchez

great place to stay
M

Mack Bodie

It was great
A

Aman Shah

Big af
W

William Campbell

Excellent Resort with everything a person or family would like. I cannot speak highly enough of this resort.
P

Philip Crapps

This place is amazing. Love it.
J

Jonathon Black

Beautiful. Great staff. Great food. I will go back
L

Lane Serup

Very nice
B

Brendan Tozer

Great
N

Nick Bulmer

Plenty of things to do.
T

Todd Nelson

Best service and best amenities!!
J

Jason Schott

Very nive resort amd the foodnis excellent
H

Hilary Kneale

Beautiful, relaxing, great food.
P

Penny Kidd

Great place for families or as a couple.
R

Robert M

Good place, service needs to get better.
M

Matt Peacock

If the beaches were better this would be a 5
B

Barnsleyboy Mccluskey

we went 1st sep. will def. go again best holiday ever.
D

dubai dubai

فندق رائع جدا جدا وهو عبارة عن مجموعة فنادق في مكان واحد امتداد على الساحل لأكثر من 4 كيلومتر به العديد من المطاعم واحواض السباحة.
D

David Schendel

Just an awesome place, believe me.
C

Carrie Wright

Love it all!
J

Jerry Cline

Great place
I

Inga Lasko

Awesome spa.
B

Brentwood Auto Brokers

Beautiful place!
C

Charlie WoW

Good
R

Rohit Srivastava

Weird smell in lobby
G

German Schaub

Kidzania
E

eunsoon jang

I went cancun first time and never want to go back. It was horrible vacation.
C

Christy Gill

Absolutely fabulous resort!!
L

Lia Babeanu

Only had great service
F

fabricio slobodzian

Top
P

paul irwin

Great for families...amazing
M

Mike Mady

solid. quality food and service.
C

Connor Stoehr

All inclusive. Exquisite atmosphere and service.
Y

Yenny V. R.

Kidzania
K

Krista Wolfe

Overall grounds are nice, staff is great, food sucks.
F

Fernando Martinez

Ghh
E

Ezequiel Canul

A great place
M

Mandie Stautz

Great resort
K

Kelsey Silver

Love the staff.
J

Jonathan Davidson

The absolute best all-inclusive of all time
C

Chris Evans

Love it, great service and a beautiful resort
R

Radames Peña

Loveit
R

Robert Lloyd

Nice all inclusive place.
C

Chris K

Definitely the place you want to go back to again
Y

Yinfeng Zong

Excellent place. Great stay.
M

Michelle Aichele

Amazing all inclusive resort, great for weddings!
J

Junghwa Kwon

I think the servixe is getting worse.
J

janie cloutier

Plage ordinaire
K

Keegan Squires

Great staff and resort!
W

Wayne Cass

Fantastic Spa!!
C

Corina Lai

Golf was excellent
H

heriberto vega

Amazing place for the family
D

David Mcgarey

Good.
D

Duncan Duncan

Fantastic 5 star stay
Z

Zach Aichele

Big Resort, Lots to do & All Inclusive!
V

Vic Peraza

Nice place
A

Adolfo Carranza

Its beautiful
M

Megan Makarewicz

Beautiful
M

Michael Banach

Great
L

Llecarud Ezkema

Awesome place
W

Woo Yi

Great family resort
J

Jeremy Chau

Huge resort with lots to do.
D

Diana Gonzalez

Great diamond resort ! Great food ...
J

Jesus Lopez

Fantástico
S

sebastian tellez

Good option for vacations ;)
A

Albert Kong

Great!
I

Isaac Lañado

Nice place
A

Agustin Perez Toledo

Amazing
V

Vince Wang

Service is great, room is fantastic, food is the best in Cancun.
T

Tania Hanono Dayan

Giant all inclusive
H

Hugo Borges

Great Place, 10minutes from the airport
C

Cintia Yoshino

Perfeito! O atendimento, os restaurante e as acomodações!
S

Supervisores Yellow Bus

bk
K

Kuldeep Patel

Very good place
M

Mark Boccelli

Fantastic resort!
J

Jonathan Valenzuela

Evento AT&T
C

Chris Higham

Great holiday .SUper hotel
T

tj lemke

Awesome sauce
?

劉國軍

服務非常好，選擇多樣化
C

Christine W

Very good
J

Jorge Ojeda

FANCY
E

Everton Almeida

Muito lindo! Ótima alimentação, serviço. ..
D

Dylan Bould

Food is average
W

Walther Hernandez

Good
R

Ricardo Muleiro

KidZania rocks!!
R

RUSSEL ADAN CAUICH EK

Excellent hotel, I love it
N

Nico Gazzano

Perfect place to go for a relaxing getaway
V

Varun Naik

NA
U

Un usuario de Google

Crowded
C

Connor Barry

It was good
L

Letzy Alegría

Bonito
S

Shez Sheratt

The best holiday I have ever had
D

Daniel Ting

The food and atmosphere is great!
D

Delilah Nankoo

It was amazing
S

Sun Kim

So far so good
C

Chris C

Great service as always
T

Thomas Schaefer

Very nice place.
C

carmim Di

very beautiful! wow
R

Rafael Santos

boop
M

Matt Clair

Great family experience, staff was great.
S

Scott Adelson

Nice place
M

Mark Oquist

Pretty great.
?

Алексей Резвый

Вот, просто душевно... Сервис, люди, номера.
E

Eugenia Reis

Ligar maravilhoso! Tudo de bom!
K

Keerthi Prasad

Nice place, decent food.
K

Kulwinder Singh-Rai

Great
A

Anthony lee

Excellent!!
T

Tina Luong

Really nice...
J

Jeff Weeks

Great place, great hospitality
M

Mark Mckeown

Great service
D

Dan Schimmel

It was great!
D

Dustin Kiselbach

Good food, beautiful resort.
A

adg2665

Great
J

Jassi Sandhu Dhandian

The Best :))
C

Caroline Ioannidis

(Traducido por Google) Bien descansado !!!!
N

Nahun Martinez

Nice
R

Renee Tsang

Good
M

Minh Nguyen

Amazing
D

Dustin Whitmore

Amazing place!
A

Allen N

Great resort
K

Kelly Tunney

Great service!
J

Jeremiah Chan

Great
N

Ny Nyc

(Traducido por Google) No hay nada a la suerte que tiene un como
A

Alina Zakirova

tbe best place
J

Jorge Luis Mejia Cano

Hotel MOON Grand
N

Nicole Waller

Exquisite
T

Tamara Williams

Great resort
K

Kate Mercer-Lawson

Nice
A

Ashkan Kharazi

Average
C

Carlos Henrique Rodrigues

Excelente, otima comida e atendentes gentis
R

Rosalyn Collins

Love it, weather is amazing
C

Chirag Patel

Friendly staff
B

Brandi Plante

I would go back in a heartbeat!!!!
G

Gerhard Trippel

Loved it.
M

Michele Leao

Perferct!!!
U

Un usuario de Google

it`s a incredible hotel ... a superluxure place. wee...well¡ my wife and me were there in our honey-moon and that experience was unforgetable. that hotel is very,very but very big. you could try to go and then .... you could have a lot of wondefull things to tell

Moon Palace

Moon Palace

Fotos

Información

Ubicación

30 búsquedas más recientes

Comments 1171