Villa del Palmar Cancun

Complejo turístico en la playa

Rellenado 1830%


Información

villapalmarcancun.com
+1 877-845-3795
Carretera a Punta Sam Km 5.2 Manzana 9 Lote 3 SM 2, Zona Continental de Isla Mujeres, 77440 Cancún, Q.R., México
4.1
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Ubicación


Comments 358

  • R
    Ruth Morales
    Hotel elegante muy buen servicio personalizado la gente que atiende lo mejor buenas personas y gentiles. Espero volver algun dia el hotel esta en crecimiento.
  • V
    Valeria Mtz.
    Hermoso, buena atención
  • I
    Isabel Martinez
    Bonito lugar para disfrutar un fin de semana
  • S
    Sergio Mendoza
    Fuimos invitados a una presentacion del hotel, pero ya estando ahi , practicamente quieren forzarte a comprar una membresia . Te presionan y no quieren aceptar un "no" como respuesta. Uno de los gerentes encargados ya se mostro desposta una vez que les dijimos que no. Tengan cuidado y no pierdan tiempo en eso. En forma personal mala experiencia.
  • E
    Edgar Ruiz
    Es un lugar hermoso
  • N
    Narda Ramirez
    Villas del Palmar es un Resort precioso con un excelente servicio y ambiente familiar que permite realmente disfrutar las muy merecidas vacaciones de ensueño!!!
  • S
    Sergio Hernandez Sergio Hernandez
    Excelente resort para vacacionar con la familia
  • M
    MARISOL CRUZ NAVARRO
    Es un paraiso magico
  • P
    Paulina Ramirez Moran
    Un excelente lugar con ambiente familiar, personal muy amable, habitaciones muy comodas, recomendable totalmente.
  • H
    Hector Esparza
    Exelente comida
  • L
    Luis de la barrera
    muy buena experiencia en el hotel y muy bonita habitación e instalaciones, la unica observación es que el servicio de mayordomo no fue excelente , el 1er dia no lo vi y los demas dias casi nunca estaba, fuera de eso todo excelente
  • J
    Jose Manuel Dominguez Jimenez
    Pasa unas vacaciones súper divertidas y lujosas con toda la familia , si duda un lugar increíble
  • L
    Lucio Mar Luna
    es un lugar muy bonito algo caro pero tiene varios restaurantes, albercas y esta comodo aunque un poco alejado de todo
  • L
    Luz Diaz
    Son una porquería
  • B
    Bryan Castañeda
    Excelente servicio
  • S
    Shary Morfin
    Hotel a 10 min del centro de Cancún y lo mejor a 15 min I de isla Mujeres .Un excelente hotel si quieres realmente relajante.
  • A
    Alberto Poirier
    Buen lugar, para pasar unos días sin hacer nada
  • L
    luis alberto paredes bernabe
    Las instalaciones del hotel son muy lindas, tiene un servicio bueno, el personal es muy atento y la playa y su vista es magnífica puedes ver isla mujeres desde el hotel
  • G
    gabriel anchondo
    Bello lugar
  • O
    osdo Salgado
    El WiFi sea gratuito
  • J
    joseph bautista
    Todo exelente
  • C
    Chaka Virgo
    Intalaciones muy buenas, y exelente atención
  • Y
    Yessica Caamal
    Buen servicio
  • D
    Daniel Koh
    Excelente ambiente
  • C
    Clemente Remess Perez
    Me encantó este hotel, muy relajante en general todo el concepto!!!
  • J
    Jose Mattey
    Esta ubicado al norte de la zona hotelera. Las habitaciones son grandes y modernas. La comida es maravillosa. El servicio y la atención es numero uno. Se lo recomiendo ha personas que quieran descansar y aprecian las cosas de buen gusto.
  • E
    emanuel perez de leon
    Confor y atención
  • J
    Jesus Alberto Huerta Hernandez
    Calmado y bello
  • J
    JA! Corona
    Los servicios son de lo mejor y la iluminación del hotel es elegante
  • W
    Wendy Mau
    Es un lugar tranquilo lejos del ruido de la ciudad cerca de la playa de Puerto Juarez. Desafortunadamente están construyendo con mucho ruido en una parte del hotel. Es un hotel de Tiempos compartidos.
  • J
    Josue Glez
    Exelente trato y comodisimas intalaciones
  • I
    Imelda Rendon
    Muy buen hotel, lo unico malo la playa, llena de algas y rocas resbaladizas
  • S
    Saul Sotelo
    Es Bonito I privado
  • P
    pedro canul
    Me gustó mucho
  • P
    Pablo Samano
    Increible hotel y servicio
  • M
    Manuel Alejandro Martinez Cruz
    Un hotel muy limpio y diferente, es agradable estar ahí.
  • O
    Oscar Roca Ortiz
    Hermosi complejo residencial, ideal para laa vacaciones o trabajo
  • A
    Alejandro Jardon
    Vista muy hermosa. Al mar cerca de punta sam
  • J
    Jorge Fernandez
    Un hotel espectacular
  • A
    Alma Angelica Godinez Perez
    Excelente para despejarse de la ciudad
  • D
    Deyanira Flores
    Exelente único con la confianza de que pueda hacer el depósito de pago el personal muy amable las instalaciones de lo mejor exquisito en sus menús de todos los restaurantes Sólo falta un a disco para no salir de este lugar maravilloso
  • D
    deyber medina
    Muy buen servicio
  • E
    eduardo mupe
    Todo esta super padre
  • F
    Fide Díaz
    Bonito lugar.
  • A
    Ana Villegas Reyes
    Excelente lugar con excelentes atenciones
  • D
    Dulce ramirez
    Exelente lugar y bien atendida muy recomendable la mejor
  • Z
    Zezar Cardenas
    Una exelnte opción para relajación
  • A
    Arturo Casillas
    Es un hotel bonito y lujoso
  • A
    Arturo G Cepeda
    Excelente todo
  • M
    Martin Garcia Higuera
    Muy bueno
  • J
    juan roman Pech
    El lugar es increíble, retirado de la ciudad y con varios restaurantes de diferentes tipos. Me encantó la comida en hiroshi y del restaurante zama
  • A
    Atlántida Solano
    Excelente hotel, romántico y familiar!
  • C
    Cesar Miguel Benitez Mora
    Excelente resort
  • J
    Javier Lopez Gomez
    Excelente vista a la playa
  • L
    Luis Fernando Ruiz Lopez
    Intalacioned muy buenas y alimentos de alta calidad
  • D
    Daniel Jiménez
    El restaurante de cortes de carne es espectacular, delicioso y con un excelente ambiente
  • K
    Kelly González
    Excelente lugar para una estadía
  • O
    Omar Ibarra
    Villa Del Palmar Cancun tiene área de piscina que le gustará a toda la familia. El hotel cuenta con varias áreas de juego para los niños e inclusive un puente con fuentes de agua para su diversion. Aunque el hotel se esmera con todo esto, la playa es pacífica e inmóvil. No existen las olas en esta parte debido a que Isla Mujeres se encuentra directamente al otro lado del mar. La gente es gentil, y los cuartos VIP muy bonitos ya que existen de varios tamaños para las necesidades de cada familia--todos con vista al mar. El alimento en el área de banquete es delicioso, pero nada especial en comparación con otros hoteles de su categoria. En fin, el hotel es bonito, pero el hecho que su playa parece más bien laguna lo hace un hotel mucho menos atractivo que sus competidores. Si el mar no es importante para usted, puede que sea un buen sitio para hospedarse en su próxima visita a cancun.
  • L
    Laura Martinez
    Me encantó
  • J
    Juan Sosa Molina
    Excelente atención, instalaciones de primer nivel, recomiendo ampliamente el servicio del spa un trato inigualable, actividades para los huéspedes y un lugar para descansar y disfrutar ampliamente
  • M
    MARCO GALEANA
    Es uno de los mejores hoteles que a mi me han gustado
  • A
    Aldo Munoz
    La ubicación del hotel está juntamente con la playa. Entonces puedes ver el mar azul desde tu ventana. También tienen varios restaurantes y albercas para pasar el tiempo.
  • R
    Rene Santamaria
    Es un hotel muy bonito. Es un lugar para descansar con una agencia de viajes excelente.
  • 3
    3dģár tijuas664
    Muy buen servicio comidas exelentes personal muy amable exelente lugar para vacaciones y sobre todo relajarte saludos desde tijuana
  • V
    Victor Cabañas
    La cocina del STK House tiene un excelente servicio y los platillos de carne son una delicia
  • C
    Christopher Bell
    excelente
  • T
    Tito Mun
    Excelente todo: el lugar, el hotel, los servicios, el personal. Un siete.
  • H
    HECTOR HUGO GARCIA DE ALBA
    Excelentes habitaciones, zona de Albercas excelente, calidez de empleados muy buena. Ali inclusive muy caro
  • A
    Alberto Pollano
    Excelente ambientación para un evento nocturno en la playa.
  • P
    Pablo Gomez Estrategia Digital
    Sin palabras un hotel de ensueño muy accesible y con un súper excelente servicio
  • J
    Jorge Luna
    Todo excelente sin queja alguna. Como todo hotel carisimo todo.
  • R
    Rodolfo Lieb
    Te atienden barbaro. Buen servicio
  • C
    Cristina Castillo
    Muy bonito
  • P
    pera gonzalez
    Maravilloso.
  • S
    sara yinneth villalba niño
    El mejor hotel en Cancún exelente atención e instalaciones
  • G
    Gilberto De La O
    Atencion increible. Es un lugar paradisiaco
  • G
    Grethel Montero
    Un lugar con una gran vista a la plsya y todo muy acogedor.
  • A
    Alberto Muñoz
    Muy bien
  • H
    hsbc3809
    Excelente
  • K
    Kevin Valdovinos
    Excelentes instalaciones.. Perfecto para la familia
  • M
    Miguel Angel Batun
    Trabaj9
  • A
    Alejandro Puerto
    Excelente servicio
  • V
    Victor Hugo Gutiérrez Ramírez
    Buen lugar y ambiente
  • M
    Mateo Baez
    son tiempos compartidos, pero esta muy bonito
  • A
    Amayrani Lujan
    Por el servicio
  • M
    Manuel Cobix De Jesus
    Hermoso hotel y muy buen servicio ..
  • A
    Alejandro Sosa
    Un hotel hermoso y tiene 5 restaurantes
  • J
    jesus osorio
    Bonito hotel
  • E
    Enrique Hurtado
    Muy buenas instalaciones y el servicio en general es bueno, aunque hay personal que le falta actitud de servicio
  • L
    Luis Eduardo Ramirez
    Excelentes instalaciones
  • E
    Eduardo Reyes
    Excelente hotel, buen servicio y rapido
  • E
    erick degnis morales mejia
    Excelente hotel
  • C
    Christian Cupul
    Excelente
  • M
    Miguel Rendon
    Uno de los mejores hoteles de cancun
  • B
    Baxtercan
    Bonito
  • D
    Diego Daniel Garcia Valles
    Excelente
  • Z
    Zoila Ramos
    Hermoso lugar! fui hace 3 días.
  • A
    Angel Perez
    Hotel super genial
  • D
    Diego Ortiz
    El hotel es muy completo
  • E
    Eliud Rodriguez
    Excelente hotel 5 estrellas y servicio incomparable.
  • K
    Karla Garcia
    Inmejorable gracias por todo su ex el ente servicio. Espero un día regresar , si Dios me lo permite.
  • M
    Mayra Givens
    EL RESORT ES MUY LIMPIO, LA COMIDA DELICIOSA. LA HABITACION MUY BIEN DECORADA Y DEL STAFF NI HABLAR SON MUY SERVICIAL. RODRIGO DE FRONT DESK EXCELENTE PERSONA NOS AYUDO EN TODO, DEL RESTAURANT DAVINO EN LA MANANA PARA EL DESAYUNO AHI SIEMPRE ESTUBO YENNY CON UNA SONRISA Y VICTOR MUY ATENTO. A LA HORA DE LA CENA JUAN ERA NUESTRO MOZO FAVORITO QUE CARISMA QUE FORMA DE AGRADAR AL CLIENTE MUY ATENTO Y RESPETUOSO. DEFINITIVAMENTE MI ESPOSO Y YO QUEDAMOS ENCANTADOS Y SI REGRESARIAMOS NUEVAMENTE.
  • D
    DATALOGYX
    Todo excelente, muy buen servicio y las instalaciones muy bien
  • C
    Cristian Blanco
    El servicio en la entrada es bueno
  • L
    Lucero Castro
    El lugar muy tranquilo y sobre la atención el servicio
  • M
    Manolo Pasos
    Excelente
  • L
    Luis Galicia
    Gracias
  • A
    Angélica Zamitiz
    Esta padre
  • J
    Jorge Sing
    Muy bonito y exclusivo lugar...
  • W
    wilver de la cruz
    Bonito y acogedor..,
  • E
    Eusebio Sanchez
    Excelente lugar
  • J
    Joaquin Hernandez
    Es muy bueno
  • H
    Haide Cruz
    las instalaciones bien, la atención del personal regular, algunos son malinchistas y no actualizan su información
  • S
    Sergio Velazquez | VARADEROS ZAVALA
    Sol y mar
  • J
    jessica carmona palatto
    Excelente hotel, servicio y calidad
  • R
    Randall Marley
    We recently stayed in the one bedroom suite. it was very nice. The food in all the restaurants was great. The drink service was fast and the drinks were good. I would recommend.
  • E
    Eve Pio
    The ups... Delicious food, great staff, awesome service, great accommodations and cool activities, free snorkel, wake board, kayak rental, very family friendly. The downs... A little far from Cancun downtown, far from site seeing, our room was very humid bc we were on the first floor, we saw a model at the top and there was no humidity there, the hotel was under remodel of the larger pool, not much of a beach front.
  • D
    Diego Pascher
    I am feeling generous with my one star. Paid 400+ a night for the worst room ever. It smelled from the humidity. Floors were wet. Construction from next door woke us up at 7am. Not good for a hangover. This shows you what a scam these review sites are these days. Scamtastic.
  • J
    Jason Lin
    I was given a presentation of Villa del Palmar and was given a tour of the amenities. Pool was large, clean, and luxurious. Breakfast was nice with a variety of fruits and Mexican/American cuisine. Studio room and penthouse sizes were great and customer service was excellent. Definitely worth staying here.
  • S
    Steve Shepps
    Definitely not a top notch resort. Not only is the beach rocky and full of seaweed. The pools have green water in them. Food is good hotel part is nice. But nothing like the better resorts in the hotel zone.
  • R
    Ray Mosher
    Plenty of good food. Beautiful beaches and warm weather aplenty. Too far from town. Staff very polite and helpful. Otherwise great.
  • I
    Irina K. S
    Loveeee this place. All the locations are awesome and the restaurants are some of the best!! Our concierge Natalia is a dream. Really takes the hassle out of the trip planning.
  • J
    Joey Fogarty
    Villa del Palmar has everything you need to enjoy a few days. The all inclusive plan is reccomended, as you have access to delicious restaurants. I will say, however, the room was not what we expected. It was smaller because pictures of the deluxe suite were only posted online. However, it is still a great experience and we are enjoying it greatly.
  • K
    Kevin Porter
    The place is amazing. The staff is super helpful. The wait staff was extremely attentive and our room was always impeccable. The food at the restaruants was top notch. Our expectations were exceeded at every meal and in every part of our stay.
  • J
    Jooyoung Kim
    좋은음식과 천연과일쥬스가 일품입니다 비취색의 바닷물에서 스노클링,제트스키타기 등등 많은 activity 가 있습니다 특히 sea food는 일품입니다
  • F
    Fabian Zavala
    Its a beautiful resort,,close to downtown Cancun.. Had great satisfied clients/frds to take our local downtown Cancun tour..and get to know the real traditional Cancun. Fb .Cancun Downtown Explore.. Call for info.100%english
  • C
    Cooper Eyre
    Absolutely amazing. Best vacation I have had in year. There is no need to leave the resort to have a good time.
  • N
    Nate Waite
    The place is nice... But know that everyone there is out to scam you. Save your vacation and stay away.
  • J
    Jordan Reese
    Lovely place for our honeymoon, beautiful views and incredible food, but the construction next door was quite loud in the mornings
  • C
    Cyndi Rosen
    Clean, new, beautiful lush grounds, fabulous pools, amazing ocean front with palms and and private cabanas. Great service. No party scene
  • M
    Marc LeQuire
    I took a tour of Villa del Palmar. And was given a tour of the amenities. Beautiful and luxurious property. Customer service was excellent. I would recommend staying here.
  • J
    Jamila Reno
    The resort is fully equipped The food is great, night life, many restaurants to choose from and unlimited alcohol. The staff is very friendly and you meet a diversity of families from all over the world.
  • A
    A.W. Slimes
    Very nice. Amenities are great. Staff is great. Food and drinks are very good, particularly for all inclusive. Would give 5 star, but restaurant seating and service is very inconsistent. Often had 1 to 2 hour wait for seating.
  • P
    Phil Ross
    Convenient to Cancun without the congestion, and connected to pier with ferry to Isla Mujeres. Great location. Rooms are lovely, high quality, and service is great so far. Food is excellent. Overall a great vacation spot!
  • N
    nino brown
    Great hotel, great service, too much for tours, just walk out to the front and hire a taxi driver, its cheaper and personalized tour :) besides they speak good english !
  • J
    Joey Bowen
    It was nice n all but u still have to pay for almost all activities
  • T
    terrell pinellas
    Me and my wife celebrated our honeymoon here the place was fantastic they gave us the works the rooms were clean food was great definetly staying again
  • K
    Kelli Melone
    Clean. Ok good. Delicious food. Nice staff. Beautiful rooms.
  • T
    Tim Montalvo
    One of the newest resorts in Cancun, and the staff treats you with the upmost respect, they cater to your every need, family friendly and away from the inner city hustle bustle, ,, and we were never part of the time share tour, , we just went and paid for it all,, oh and our son had gotten married there, in which they did a very good job and helped them with anything and everything, ,, WE WILL BE BACK, ,,
  • A
    Alfonso Reyes
    Very good customer service,good good and attention
  • M
    Marisol Munoz
    I love this place,the service, the people, the room, zama, caprichos, the sushi bar, today we going to the stake house, everything specialty see my kids feel like home ♡♡
  • A
    Alex S
    Unbelievable views from the rooms. All the pools are top notch and absolutely love the service we have received
  • M
    Michael Guerrero
    Pros: Great food, friendly service. Cons: no pool bar and beach need more sand and more cleaning
  • H
    Hank Loch
    Friendly staff, well serviced grounds. Excellent steakhouse. Time share pitch a bit over the top... But then they all are
  • A
    Abby Volmary
    I’m going to make this short and sweet. This hotel is out to screw you. They told me it was an all-inclusive and then when I arrived they said it wasn’t. I also paid to get transportation to and from the airport but they didn’t honor the transportation home because they scheduled us to leave the hotel at 3 pm without tell us. The room service staff also stole my hair straightener and blow dryer. I do not advise going to this hotel and if you do you better triple check everything because they are out to screw everyone over.
  • L
    Leticia Allred
    What started out as a great experience and perfect location for our wedding turned to be an awful experience the last day at the hotel. We had 20 guest stay at the hotel and as one of our guests was leaving in a taxi with some friends that stayed at a hostel across the street ($10 a night private room and treated with respect) She was accused of not paying her bill and that she owed the hotel $700. They told the taxi driver he was not to leave with her or they would call the police on him and told him to remove her bags from the car. The also threatened all taxi drivers if they took her they will have the police called on them. They called her a thief and a liar and that she was trying to runway without paying her bill. I was notified by my friends who were with her while I was at breakfast. I had to leave my guest and rush up to the lobby. When I arrived Leticia was still saying she was a liar and that she owed the hotel $700. The staff had no concern in that she was going to miss her flight they had already spent 30 min arguing with her and not looking up the room when I was called. When I got there I told them to pull up the room. Immediately they saw that the room had indeed been paid in full. There was no apology made or offer of any sort of compensation for falsely accusing her of stealing. I will not be returning to this hotel which is sad since this is where our wedding was held. DO NOT STAY HERE UNLESS YOU WANT TO BE CALLED A LIAR AND A THIEF.
  • V
    Vicky Hende
    Went Jan 6-8, 2017 for the Hearne wedding. We booked ALL INCLUSIVE. The experience was outstanding. Service was excellent! The most amazing part was the scenery. The resort is beautiful and the upkeep was ON POINT! The room was spacious and set up very nice. The bathroom shower was different but still very nice. I definitely will be returning! I do wish we stayed long to explore the rest of the resort.
  • S
    STEVE MANGRU
    Amazing Resort, great food, lots of pools and fabulous staff..
  • D
    David Benson
    Beautiful resort. Friendly people and excellent service
  • T
    Tony Daniel
    Service is hit and miss. The facilities are excellent. The food is great. Internet service is excellent. Come visit here.
  • D
    Daniel Dupree
    Excellent resort and all inclusive was definitely worth it! Such an amazing experience!!
  • V
    Vivek Singhal
    Beautiful and comfortable resort. Great service (if you tip generously). Beach and ocean has a some seaweed. Good food quality. All-inclusive plan is worth it.
  • A
    AT
    We stayed for two days at this place in a non-ocean view room. There are a lot of positives for this place. (1) location - close to all water activities .. you just walk on the beach and there are providers. (2) food taste is reasonably good. (3) the people are nice overall if you are able to steer away from timeshare deals. Negatives - cleanliness - hot tubs can be filthy with food/drinks lying all around it during evenings.
  • B
    Brittin Fontenot
    I had a really nice vacation staying as an all inclusive guest. The building is well maintained. The greeting service was very nice. The pools, beaches, and facilities were clean. The staff was well mannered. The food was good and the food service was ranged from good to excellent (Staff at Davino and Freddy at Hiroshi). Villa del Palmar is worth the price. My only complaint is that noise carried well in the rooms so I could constantly hear my neighbors moving, speaking, walking, etc during the day.
  • A
    Aggie Ross
    A beautiful vacation spot, rooms are spacious, well appointed kitchens, and excellent restaurants on site. Great for couples or families, service is very good, too.
  • D
    Dawne Smith
    Quaint. Great service. Good food.
  • K
    Kim Hadley
    Great place to visit ,and the food is the best
  • G
    Greg Wickard
    Was a great place to stay. Everyone was very friendly and helpful. The resort is beautiful and very well maintained. A place we will go back to for sure.
  • R
    rockydog1603
    Great location, nice beach, not too far from the airport , walking distance to the ferry to Isla Mujeres. The food was really great and most of the staff were really good.
  • J
    Jean Fleurissaint
    Beautiful resort. However boring for young ppl in thier 20s
  • B
    Belinda Henson
    Seaside resort so incredibly relaxing and welcoming with every thing you need within the complex.Love it .
  • J
    Jairo Levi
    JUST IGNORE THE TIMESHARE GUYS, they are annoying. Excellent hotel, awesome service! I am looking forward to be there again. Totally recommended! I could not find some menus with prices so I added some, I got the "all inclusive" plan, but I thought it might be useful to compare.
  • L
    Lee Pope
    Rooms of great very Friendly staff
  • L
    Lynda Bennett
    We went for a sales presentation. The place is beautiful. I would recommend it
  • G
    Gregory Doty
    Excellent service and food!
  • A
    Adoracion Medina
    Love this place, the view to the beach is incredible. The service is exceptional.
  • E
    Erin Smith
    The staff is very nice and accommodating. Food wasnt as good as we had hoped. Overall though we had a good time.
  • J
    james pappas
    One of the best rooms ever. One bedroom suite full kitchen with laundry, 2 full baths, huge balcony with hammock. Incredible views of resort and beach!
  • D
    Dulma Dorzhieva
    Thieves! Liars! Friend of my was staying there on his Christmas vacation and got robbed. Robbers came in their room while they were in Chichen Itza, hacked safety box and took $3400 USD. He has been contacting them since he got back from Cancun but the last reply he got more than month ago. They promised him to resolve it and only the promise he has since that.
  • O
    OSCAR MAJANO
    BREAKFAST WAS THE ONLY DECENT MEAL, SHOWERS SMELL OLD AND MOLDY, POOLS WERE HOT, NO ONE WAS HELPFUL AT ALL
  • A
    Ajay Iyer
    Rooms are great quality (although we were next to the construction site of their next hotel) with ample space and nice views no matter what. The service is top notch and the staff are very friendly.
  • N
    Natalia Kaupanina
    Great service and great food. Room was wonderful, kids room and stuff in there were very friendly! My 4 years old daughter loved it. We were not lucky and the weather was very bad (7-19 jan 2017).
  • P
    Pat Schofield
    Great restaurants and facilities, great staff. Highly recommnded.
  • A
    alverta bayliss
    This place is gorgeous and the staff are real friendly and will take real good care of u
  • F
    Fabio Meissner
    Room 2706 A-B. Room service guy was super rude and got our orders mixed. Other than that amazing service and experience.
  • J
    Jorge Martinez
    Great resort, calm ocean beautiful views, 5 star treatment and accomodations.
  • C
    Cory Bennett
    Great setting. Away from the city center so it is quite relaxing and private. Super friendly staff, delicious food, and family friendly. I would definitely come back
  • M
    Mar Salt
    Beautiful hotel in a quiet beach! Luxurious ambiance and 5 restaurants to choose from. Far from Cancun so beware.
  • M
    Mark Sanchioni
    Set away from the more hectic hotel zone, this place is peaceful and still offers plenty of activities. The service has been excellent and genuine. Numerous pools and a cozy beach that feels like a private island. Staff are fantastic people. Would definitely come back again. Update: Day 4, feel bad for what some negative reviewers have described, our experience continues to be great. Yes, if you play the timeshare game to get discounts on excursions, it may be regrettable. We simply said no thank you once and have been left alone. Yes, you sign for everything so they can tip the staff accordingly... their "all inclusive" includes tips, and by ensuring you actually ordered each item, they keep staff from creating false receipts to inflate their tips. There is a space for extra gratuity, but we have not felt any pressure to do so and service has not degraded. Will update again if this takes a turn for the worse.
  • K
    Kimberly Ortiz
    The private residence club is top of the line. Very impressive.
  • R
    Robert Meme
    good food, good service
  • V
    Veeru Bhora
    Great place for family vacation. Far from main hotel strip - which was not an issue for us.
  • B
    Britany Zesati
    Very pretty hotel, but far away from everything
  • V
    Vasiliy Lebed
    Recommended to anybody. :):):)
  • J
    Jesus Macias
    Nice place all most new.
  • D
    Deborah Sanchez
    Loved everything except the Hassel of dealing with the sales pitch
  • M
    Matt Unwin
    Beautiful setting. Great food. Friendly staff.
  • A
    Austin Pearson
    Magnificent property but extremely aggressive sales tactics, went for the "90 minute" presentation and they trapped us for over 5 hours. Refused to take no for an answer
  • E
    elplebecop
    Great room and food Location is 6 miles from downtown not the best location. You will be pressure to buy a timeshare.
  • C
    Cedar Kennedy
    They have never stopped telemarketing me. Its been 7 years. These people are actually evil.
  • S
    sonny stover
    Great staff, beautiful location
  • A
    Alex Leon
    The rooms are decorated very elegantly. The rooms are very spacious. The service has been amazing. Everyone is friendly. The location is perfect right on the beach of Cancun.
  • J
    John G
    They kept trying to sell me a time share. Be careful everyone.
  • M
    Mike Cardenas
    Everything was great coming back for sure
  • H
    Heather Darland
    Beautiful! All the staff was so nice!! Will definitely be back!
  • J
    Justin Mullens
    Great rooms, fantastic food but the age group attending was a little older. Great overall experience though!
  • J
    John Mitchell
    Great rooms, great food, excellent staff.
  • J
    joe park
    All inclusive was great. Overall service was great too. Only downside was no free WiFi. It will be beneficial for the resort if there is a free WiFi., So that resort can have social check ins & social review right away to bring attentions.
  • B
    Brad Zoltick
    Amazing stay. I loved every moment.
  • S
    Sanjay Mazumder
    One of the best experience of luxury vacation
  • H
    hamletgt1
    Treatment of owners is terrible here. DO NOT PURCHASE at this location. Bad investment.
  • S
    Sueli Melo Bradley
    Great breakfast and beautiful pools.
  • J
    Juan Linares
    The resort is great tons of great good and pools...the pushyness of the staff to buy a timeshare is a bit overwhelming...just say no
  • ?
    河村俊行
    This hotel is very good for long stay. Uber was not used from this hotel, I could not the reason, be careful.
  • Z
    Zane Sloan
    I have a dream to go to a place where all of my hard work is paid back to me and my love. She likes Cancun, and I like her almost as much as heaven loves us.
  • J
    jorge zamora
    Beautiful hotel. Far from Cancun Hotel zone
  • N
    Nick Peterson
    We loved our stay. We decided to stay at two different resorts while in Cancun back to back. This one was absolutely spectacular. Very clean, very good food, very good views, very friendly personnel. Overall, a nice relaxing beautiful place. The timeshare piece is not for everyone, but for me and my family we are proud to be members. Nothing but good things to say.
  • M
    Maria Acevedo
    Beautiful place to come and relax...
  • U
    undria brown
    Some of the restaurant worker are very ruled not a friendly place
  • S
    Sam Souers
    Very Friendly, helpful staff. Great restaurants. They gave us a free tour to a Mayan ruins site called Tulum. They have a private beach and a spa. Only downside is that its not that close to Downtown Cancun. It IS very close to Isle Mujeres, where there are many activities to do. Highly recommended.
  • S
    stevie agnew
    Avoid the time share presentation and you will have a wonderful time. Sales people way to pushy.
  • R
    Robert Gonzales
    The reason for my visit was to partake in a 90 minutes presentation for a timeshare.
  • S
    Samantha Kulpinski
    Initially bummed about the construction during out stay but this place was very nice during our trip. Lots of stuff to do in the area but way cheaper to plan on your own.
  • M
    Mike Jones
    This is an excellent place to visit. Great food, rooms, views. This is a destination resort.
  • J
    Jay May
    The Hotel is very nice and clean the staffs are friendly and the food are very good
  • R
    Raymond Black
    Clean and updated rooms, friendly staff and excellent food!
  • W
    wilmer de jesus
    Love the rooms, but they only want to sell timeshare.
  • R
    Rossita Butler
    (Traducido por Google) Yo y mi marido Michael Butler, estaba allí en 2013 estábamos allí para nuestra luna de miel y que es un lugar muy hermoso, la comida es genial y la gente que nos trataron muy bien que volvimos en 2014 y va de nuevo en octubre el año 2016
  • I
    Ion Mocanu
    Very professional. Except the timeshare:::)
  • R
    Rosa Olvera
    this is a beautiful place to enjoy your vacations
  • O
    Olga Foster
    We had a great time. The resort was beautiful. The food was excellent and the people where friendly n so hospitable. We will return again. Great people ! Thank you !❤
  • X
    XYMarc Caporrimo
    Wow. What an experience. 5 Diamonds all the way with all-inclusive.
  • L
    Leandro Pilot
    Vale a pena!
  • G
    Graeme Curry
    Great location, pools and friendly staff.
  • T
    Taneal Bhandari
    Went for a family wedding. The place was beautiful. The food was exceptional. The staff was amazing. Overall we had a GREAT time! Would definitely go back!
  • L
    Lexi Wilson
    Beautiful resort. Convenient access to the ferry to isla mujeres. Staff were friendly beyond my expectations and are always pleased to help you. Rooms were amazing, clean, and comfortable. Love that there is a hammock on every balcony. Great food, great drinks. All over amazing. 10/10.
  • R
    Rebecca Whitaker
    Very beautiful resort but always felt pressure to purchase something. Husband and I went to Cancun to relax, not necessarily to be on the go. They "hounded" us for three days to attend their VIP session (a marketing ploy to buy into a timeshare) and then called us daily for excursions and tours. It was great that the ferry (Porta Sam) to Isla Mujera was next to the hotel. The food was OK, needed more variety. Staff were very friendly and hotel was very clean.
  • B
    brian fitzgerald
    Superb location and friendly staff
  • M
    Micheal shank
    Great place, nice breezy beach.
  • W
    Wendy Favela
    Place is amazing we love it
  • F
    Francine Caissie
    Fantastic place to stay. Best place in Cancun. Service and food is just excellent. Also a nice daily ferry to Isle Majeres.
  • H
    Hugo Borges
    The lobby AND amenities ser excelent
  • N
    Nikko Calixto
    The all inclusive package is a must if you really want to enjoy yourself. Food is amazing, rooms are phenomenal, staff is friendly and great with assistance on and off the property.
  • A
    alex rox
    Very nice and clean resort. Will come back again.
  • M
    Marisol Rubio
    Padrisimo
  • T
    Tammy Schroeder
    From the moment that we arrived we were treated excellent. Check in was quick and friendly, our room was upgraded at no charge to a 1 bedroom which was a nice surprise! We opted for the all inclusive which paid for itself within the first few days. Everyone was so personable and friendly, they truly make you feel like family. I love that they offer activities through out the day and the shows at night are excellent. There is plenty to do at the resort but if you want to go into shopping district or downtown Cancun there is a shuttle that you can take. If you want to take advantage of a tour they have tour advisory staff on site. We look forward to our next trip back!
  • M
    Martha Lara
    Super
  • T
    Terry Morden
    All round great resort
  • B
    Bill Coyle
    Great for families, will probably stay here again.
  • H
    Hellen N
    Great all inclusive, incredible service, perfect suite for family of 6.
  • C
    Carlos Iván
    It sucks. Much better hotels elsewhere and cheaper too.
  • C
    Candice Cameron
    Having A wonderful time...love,love
  • N
    Nelson Arbelaez
    Everything here is amazing. The staff is very friendly and accomodating.
  • M
    Malissa Thomas-St.Clair
    This is a top notch resort. The food, the service, the cleanliness, the amenities, everything is amazing!
  • L
    Lawrence T
    -Loved my 4d short get away here 2 mo ago to get away from the snow in Wisconisn. Very beautiful beach and lots of amenities. For those who are members with the Villa Group, the elite pool is really nice/quiet with an awesome view (perfectly paired with private poolside service and personal cabana). Already booked my trip back here for christmas. been a member with this group for some time and have always been treated top notch. -(Have also stayed at the villa del palmar at san loreto and flamingos and this has been my favorite so far.) -Looking through the reviews here, @ people giving this place 1* for their timeshare presentation. YOU HAVE THE OPTION NOT TO ATTEND and can decline the breakfast! but those who do go go because they want to get free/discounted things/tours. There is not such thing as truly free in life and this is no exception.
  • I
    Israel Rodriguez Huerta
    They have a good atention
  • N
    Naresh Bhatt
    Great service and beautiful resort
  • A
    Akhil Birlangi
    Beautiful, Great Service and Great food
  • M
    Marlon Brown
    Top notch service scenery and staff
  • E
    editingmagcon queen
    Great respectful staff even though need reservations for every restaurant beautiful view
  • B
    Brian Walkes
    Great place.
  • D
    Drew Johnson
    Rooms are great , service is mostly great but seems to vary throughout the day. Quite noisy between rooms so light sleepers may not love this resort.
  • B
    Ben Walsh
    Nice rooms, friendly staff, not too big of resort so easy to get around, 5 different main food options and a bar with food, more of a family type resort due to the location 20 min north of the hotel zone, beautiful beach, a few hundred feet from (slow) ferry to Isla Mujeres.
  • D
    Daniel Rocha
    Excelente! Estrutura, opções e paisagismo!
  • T
    Tracy Mills
    Great vacation!!
  • E
    Eddie Calderon
    Very nice resort.
  • E
    eddie ornelas
    Cancun México Villa del Palmar Resort it was a great week but short , will be back soon see photos awesome.
  • P
    poop foop
    Perfect service
  • R
    Ray Hernandez
    Resort was great, staff was friendly and food was great.
  • C
    Carlos Xuxter Mukul Canul
    Bien
  • W
    William Morales
    ROOMS AND STAFF WERE AWESOME. MANAGEMENT SORT OF ABSENT. SPENT 5 DAYS THERE TO CELEBRATE MY 50TH BDAY. ENTERTAINMENT PRETTY BAD. LIKE 6TH GRADE LEVEL OF ENTERTAIMENT. MUSIC WAS HORRIBLE. I MEAN HORRIBLE. IT WAS DRIVING GUESTS AND EVEN STAFF CRAZY. SAME LOOP OF TERRIBLE MUSIC. NO ONE IN 5DAYS COULD CHANGE OR FIX ISSUE. SOME RESTAURANTS WERE CLOSED NO HEADS UP JUST GOT THERE AND FOUND OUT THEY WERE CLOSED.BEAUTIFUL HOTEL JUST NEEDS BETTER MANAGEMENT. WHOEVER IS IN CHARGE OF MUSIC AND OR ENTERTAINMENT SHOULD BE REASSIGNED TO ANOTHER JOB.
  • B
    B. Skupien
    Our home away from home - a great, tranquil, family friendly refuge.
  • D
    Devin McGowan
    Great place to stay!!!
  • T
    TheGuyThatLovesYou
    I loved staying here it was a amazing trip but we got sick from one place at dinner
  • C
    Christopher Ma
    Great service
  • T
    Tami Engle
    Beautiful place
  • A
    Aldair Alexander Jimenez Carmona
    Hcd
  • A
    ALDAIR CARMONA
    Vv
  • R
    Ridgeway Regars
    Pools and facilities are fantastic. Everyone very friendly.
  • M
    Martin Gonzalez
    Excellent service
  • M
    Ming W
    Very nice hotel. Hotel presentation tries to sell you their timeshare though
  • B
    Bensalah Anass
    All good
  • L
    Lela Randle
    Very beautiful hotel!
  • D
    Dee Rowe
    Wonderful great
  • J
    Jonathan Sweatfield
    Amazing service at the resort and restaurants shuttles etc. Mexican food was fantastic! The teriyaki at the sushi restaurant was quite good the sushi was not. I did not have high expectations for the steak house and I was right, perhaps if you order the Kobe you will get a good steak the all inclusive menu offerings where mediocre. When I return I will stick to the Mexican food and maybe the teriyaki. At every restaurant and bar I knew when an item was not on the all inclusive options. The resort rooms beach and property where immaculate. After sleeping on the resort bed we slept so well we decided we needed a new mattress. We plan on going back again this year.
  • D
    Daniel Sánchez
    Excelent service, great attention and awesome margaritas!
  • M
    Meow Mien Chow
    Hotel is nice, lots of pools. Service is not, peopel are not friendly. Beware of trying to sale you vacation packages that will take 2 hours and $300 if you sing up.
  • Z
    Zhoubo Li
    Nice resort. A little far from the hotel zone. No free shuttle as advertised. Food ok but a little bit expensive. Timeshare quit annoying, be aware and say No.
  • R
    Rick Miller
    Awesome
  • Y
    Yakima Roberts
    Awesome Margaritas!!
  • A
    Aza Dorantes
    Nice place
  • E
    Edydh Marquez
    Excellent hotel
  • M
    Matthew Olsen
    Fantastic hotel. Great views.
  • J
    James Casey
    Great place
  • J
    Joe Peinado
    Love it here
  • D
    Dominick Jones
    Awesome!
  • S
    Sofia Ponce
    Great facility
  • M
    Mario Atrian
    All exclusive is the way to go
  • R
    Rachelle Clark
    #AWESOME
  • A
    Antonio Patricio
    Service and infrastructure were very decent.
  • A
    Axel Rivera
    Very nice place, but you have to pay for $10 a day for Internet access and the Internet is super slow.
  • S
    Salvatore Ingrassia Jr
    Great place to visit and stay. Love the pools, Activities and restaurants!
  • M
    Marie-Helene Sakowski
    Worst service on any so called 5 star I have ever stayed at. This place gas a cold ambiance and a lack of warmth. stayed in Jan 2015 and now just received an additional charge for over $300 for services unknown! Would not recommend it to anyone.
  • P
    Pawan Kharel
    Highly recommended!!
  • L
    Letty Trujillo
    Very nice...we enjoyed the time we spend there
  • E
    Eduardo Martinez
    Just relaxing
  • M
    moriliat ajose
    Beautiful! !!
  • J
    Jose Rodrigo Chan
    Good
  • J
    Jari Alarcón
    Aa
  • J
    Jude Agostini
    Great venue, could have done without the sales pitch
  • J
    Jordy Javier Fernández Montero
    Bien
  • J
    jenny olivas
    Best hotel service i ever had in cancun. Delicious food, the entreatment is quiet st night.
  • M
    marc collins
    My wife and I just booked at trip to this resort for the incredible promotional price of $299.00 per couple. We already are Villa Group owners in Villa Del arco in Cabo San Lucas, a beautiful and picturesque resort with great service and amenities. We look forward to the experience in this new resort.
  • H
    Hope Banda Swoope
    Love love this place
  • N
    Nicholas Brownstein
    Pretty good
  • C
    Chris Horton
    Perfect service. Zero complaints. Best vacation ever.
  • M
    Marc Bte
    **Beware** We stayed there for a 5 night vacation in June 2012. Upon returning home I noticed they charged my credit card $600 USD. I have call the hotel (long distance) 3 different times to have these charges removed and each time they say someone will contact me within an hour. I still have not heard back from them. I finally had to cancel my credit card and reprt the fraudulent charges. BE CAREFUL DEALING WITH THIS PLACE
  • S
    Saul Mosqueda
    Everything in this place is awesome
  • K
    Kevin Petalos
    Time share heaven
  • R
    Robb Garrett
    All inclusive beautiful resort
  • C
    catmania mx
    Beautiful resort, great place and delicious food
  • L
    Larna Jackson
    Beautiful and everyone is so nice
  • P
    Paul Sharpe
    Best of the best
  • S
    Sarthak Jain
    Really nice place
  • D
    Denise Guerrero
    Very nice luxury resort, friendly staff
  • D
    Danielle Smyser
    Absolute paradise!
  • M
    Matthew Francis
    love it
  • L
    Liliana Aguirre
    Super chic
  • V
    Valentine Alcocer
    Wondeful experience
  • F
    F Galindo Loaiza
    Excellent.
  • T
    Tim O
    White sand, clear blue sea and private hotel beach. Need we say more.
  • E
    Ed Shooter Ram
    I spent 3 night there and its Super!
  • V
    Victor Tchij
    To far from Zona hotelier a and city center
  • A
    Aaron cornejo
    Best place ever!
  • K
    Kathleen Hooker
    Beautiful
  • A
    Andrea Duggan
    Ambiance, people, FOOD!!! Overall experience was wonderful!
  • S
    Shelby Swansinger
    Amazing resort!
  • F
    Frank Espinal
    Bad service
  • S
    Shannon Durfee
    I would go here over and over... My favorite place!
  • M
    Mark Mosher
    5 star service plus!
  • R
    Ricardo Lawrence
    Great experience
  • A
    Astrid Seeton
    Very friendly
  • A
    Anthony Rivera
    Pool is wonderful and quiet
  • A
    ashton hayler
    Great
  • A
    Alessandro Fin
    Beautiful hotel
  • J
    Juan Carlos Gonzalez
    awsome!!
  • M
    Megan Smith
    Beautiful scuba!
  • K
    keza lawrence
    Beautiful
  • P
    Paul Ruigu
    Amazing Resort
  • D
    dert magert
    Absolutely stunning
  • S
    Stan Chan
    Great
  • K
    Kuppe Sur
    perrona
  • W
    Will Rodriguez
    Timeshare presentation was a waste of time
  • M
    Mauricio Garcia
    Magnifico
  • Y
    Yesica Gonzalez
    Best hotel in cancun !
  • G
    Gennaro Grembiale
    Good resort.
  • M
    Maryann Protz
    Excellent
  • K
    Karla Patron
    Very Good Experience overall.
  • L
    Labanya Patro
    Very slow service
  • S
    sean osborne
    Amazing
  • I
    Ismara Boulin
    Love it!
  • H
    hakki dengzili
    Best place to stay....
  • Y
    Yaser Alsunaidi
    قمة الجمال
  • B
    Brian Cottin
    Awesome place
  • J
    Josh Hernandez
    Beautiful hotel!
  • J
    Jerry Joppek
    Top notch.
  • ?
    최동명
    Good
  • X
    xiao xu
    excellent