Información
| ritzcarlton.com |
| +52 998 881 0808 |
| Calle Retorno del Rey #36, Zona Hotelera, 77500 Cancún, Q.R., México |
| 4.7 |
| Aprender más -► |
Ubicación
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Comments 245
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Adalid RamosMuy elegante... Buena atención
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jose ortizTodo muy rico
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Josue GlezExcelente atención muy buena comida la vista genial las instalaciones muy bien la pasé súper no dejen de visitar este hotel muy reconendable
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Marcelino FreixasLa HISTORIA del ...... RITZ -- CARLTON CANCUN Hotel . La AMISTAD y el buen SABOR siempre perdura en el TIEMPO gracias marcel
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Ivan QuiñonesFuimos a cenar por aniversario de bodas y tuvimos una experiencia maravillosa, este lugar es ampliamente recomendable
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Jose Gabriel Hernandez VargasMuy buen atención
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Rosa Maria Lopez LlerenasHotel de 5 estrellas con 365 habitaciones 8 restaurantes y 2 bares con salón lounge, spa de servicio completo. Ubicado Retorno del rey no. 36 en la zona hotelera de Cancún
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Alfredo FematExcelente hotel, muy lujoso. El servicio excepcional y la calidad de los alimentos inigualables.
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Juan Julian Zarate MonterrosaEs muy agradable el personal y muy amables todos
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Jose Luis Perez FernandezMe encantó el servicio del personal super recomendable
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Arturo HerreraMuy bonito el bar, aunque deben mejorar un poco más el servicio
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Gerardo DiazExcelente lugar
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Toñin EstradaSimplemente fantastico
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smileinfected ga nuBueno el servicio
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Andrus U Azamar HEs uno de los mejores hoteles que eh visitado quede admirado de la forma en que esta decorado internamente es fantástico
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Adrian LezamaExcelente servicio
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rafael coronadoLa comida fue excelente la atención del personal fue de lo mejor.
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Javier SalgadoExcelente estancia muy placentero, les agradezco la atención y el servicio!!!
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Laura RSBuen servicio
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fausto jimenez bonnetExcelente atención. Bebidas en el lobby bien preparadas, buen lugar para relajarse y tomar unos drink!
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Levi HoilTodo excelentísimo
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luis alberto paredes bernabeEa un execelente hotel tieneel personal es muy atento, las instalaciones son de lujo lo que hace un lugar agradable
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Adriana GarcíaEste hotel esta cerca de donde trabaja y es uno de los hoteles donde me encantaria trabajar
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Gonzalo Iván PradereUn lugar donde lo extraordinario se queda corto.
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Heber CarrilloExelente comida y atencion
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Jessica I. Dias RodríguezLa ubicación está muy bien, cerca de dos plazas y parada de autobús enfrente del hotel. Las habitaciones necesitan un toque moderno, el servicio excelente todos los empleados te tratan muy bien y se acuerdan de tu nombre.
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Alfonso ParisaHotel de categoría lujo óptimo servicio de camarero en el restaurante y playa. Calidad suprema en buffet de desayuno.
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Marianne Alizee Ichante TailorEs muy elegante y muy cómodo
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Carlos CastroDe lo mejor en cancun excelente servicio y calidad, súper lujoso.
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#VivePreparado LivePreparedSitio acogedor y frente a la hermosa playa de Cancún.
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Jorge Luis Couoh CortezNingún problema me encanto regresaré
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Christian CupulExcelente
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Laura SoberanisExcelente
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Marco Antonio Vaca LazaroComodo y agradable. Lo que uno espera de un hotel de este tipo.
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Manuel NegreteIncreible lugar, buena muisca, servicio espectacular, muy buena musica, personal totalmente capacitado y instalaciones de lujo. Lo mejor de Cancún.
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Hugo PerezMuy bueno excelente
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Katherine BenítezEs magico muy buena atencion
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Ivanciillo MuñozExcelente servicio
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Liliana GutiérrezLujo y servicio de primer mundo. Con una playa maravillosa y excelentes opciones gastronómicas pues cuenta con dos restaurantes Fine Dinning ( 5 diamanantes) o la opción de cenar en una romántica villa enfrente del mar
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Manuel AraujoLas habitaciones son muy bonitas con vista al mar, el baño es vistoso y muy bonito además de amplio, las camas son muy cómodas duermes muy rico, tienen sistema de cable por si decides quedarte en casa y ver television, pero lo mejor es que queda muy cerca de la playa y del mar, y si no quieres mojarte en agua salada, hay una piscina muy amplia en la que realizan eventos muy divertidos, una experiencia agradable!!
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Rene MercadoHotel digno de 5 diamantes !
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Francisco GomezEl cuidado a los detalles es absoluto. 100% garantía de una experiencia extraordinaria
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Iskander OviedoExcelente lugar para eventos, todas las habitaciones con vista al mar y buena comida en plan europeo a diferencia de los de más hoteles.
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Manuel Alejandro Martinez CruzUn hotel muy limpio y bello.
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Carlos Ivan Ramos SanchezBuena ubicación, el servicio es muy amable pero debería de ser más rápido.
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Elwyn Marty Gomez JimenezMuy bonito el hotel
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Carlos HechemExcelente lugar para hospedarse, los precios son altos pero lo valen. La playa un poco agitada para mi gusto hay lugares por la playa presidente donde el mar es un plato
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esther magandaServicio totalmente satisfecho
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Mario pardiñoEs un hotel de primera, como pocos de la zona, manejan un alto estandar de servico y satisfacción del cliente
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angelo damaExcelente
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Vicente JuarezExcelente, lugar, personas y una gran experiencia.
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Luis Eduardo ReyesEstar en el Ritz de Csncun es vivir una experiencia Europea
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Andres FariasExcelente todo
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Oliver MadrigalExcelente
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H0RuZDesearia q éste un poco mas cerca ya q es un lugar agradable pero me queda un ooco lejos en cuanto a lo demás muy buen servicio
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augusto sanchez arceBuena experiencia
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cuervo AngelesBuen servicio
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Guadalupe IrreraLa comida es muy buena. El servicio de playa también .
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Jose Daniel LebrijaLujo, estilo, conservador, impecable, deslumbrante, relajado. Servicio magistral, comida impecable, presentación del personal sin igual. Exageradamente caro... Lo vale
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wilson rinzaGrandiosa ubicación y habitaciones de lujo, el servicio es increible
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Ricardo PadillaTodo haste este momento ha estado excelente. Me gustaria regresar pronto.
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andres delgadoMuy buen servicio y está bien ubicado en Google maps excelente trato del personal
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Eduardo OviedoEs un lugar clásico y elegante
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Daysi CatzinFue genial la instancia mientras estuve en una conferencia profesional.
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Yessica CaamalDe primera
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Less SanchezExcelente servicio
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Andres Marcelo Sada LutterothExcelente te servicio
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Audomaro Leyva de la CruzEvento de primera calidad
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Katia AnguianoEs un excelente hotel, muy buen servicio a los huéspedes y empleados
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Martin De La ConchaWow servicio de excelencia
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Alberto CouoUn lugar que vale la pena estar Hasta el aire sabe diferente en el Rizt Carlton
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Andres AlvaradoTodo muy profesional como se esperaba que fuese.
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Mario NettaUn hotel con diseño muy elegante y un buen servicio.
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Clara Aurora PadillaExcelente
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Daniel SalasEs muy profesional el servicio, un hotel donde disfrutar de un lugar paradisíaco.
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Lizbeth PeñaMe gustan la ubicación del Ritz, el alfombrado y sus baños. La atención de los empleados fue muy buena también.
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Hysterica GrimesFue una nueva experiencia maravillosa, el hotel en general es hermoso y sus servicios son lo máximo.
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Miguel Angel BatunTrabajo
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Rodrigo SanchezChingon
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iovan bernalExcelente
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Wilmag ArteagaMuy bueno
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Fernando De LeonExelente lugar para visitar
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Oscar Huerta lopezEs el mejor hotel de cancun excelente servicio comida de alta cálida simplemente lo mejor delo mejor
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Kevin ValdovinosCalidad y servicio
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rami lopezElegancia a lo maximo un hotel incomparable en su totalidad
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Eduardo Salas PérezUno de los hoteles estrella en el destino, gran lujo y refinación le espera, donde cuidan hasta el más mínimo detalle
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Daniela Andrade GalindoQ padre pasatela de pelos Como va tu viaje Hola andrea
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guillo teUn 5 estrellas con todas las letras
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Josfer ScEs un excelente hotel con buenas instalaciones en el que destacan la actitud en el servicio
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Giovanni BaezHotel de lujo
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Angel hernandez liberatoDe los mejores hoteles, con el mejor servicio, lujo al 100%
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Armando Gonzálezexcelente hotel
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Cely LoLa comida muy rica y el lugar muy elegante.
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Omar Arturo Fuentes SierraHermosa experiencia en hotel de lujo
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alejandro patUn buen ambiente, el servicio es muy bueno
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Karen VelascoLa comida muy rica,el personal muy amable
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Omar GaytanEsta padre
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efrain marcosSe ve que le falta mantenimiento ya se ve deteriorado...
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Analy EscobedoExcelente servicio (caribe bar)
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Alejandro RendonMuy bn hotel excelente
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SerCh BriceñoMuy buen hotel
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Isauro Perez CruzExcelente
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Rafael Márquez G.Un hotel muy elegante y bonito.
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brandon llaquiMuy hermoso y elegante
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Abigail EscamillaUn hotel hermoso como pocos
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Miguel LoríaExcelente
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Bob MedinaSin duda el mejor servicio en toda la Riviera Maya
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Jose Luis AltamiranoExcelente
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Jorge Eduardo Rodríguez GómezExcelente atención
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hh Darwin MayExcelencia y comodidad
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arturo diazEl único problema es el exceso de color ROSA
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Enrique Arroyo AlvaradoLa excelencia al 1000%damas y caballeros
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Andrea CamposEs el mejor hotel Excelentes recomendaciones Dani hola Tengo calor
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Wladimir CañarEn una sola palabra excelente servicio, excelente hotel.
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Emiliano MaldonadoEs el mejor hotel
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Ofelia GamboaDe lo mejor.
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Luis Antonio Hau Tunel mejor hotel
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Abraham AtalaExcelente atención ubicación vista al mar playa instalaciones felicitaciones
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Christian vlogsExelente me encanto visitar este hotel
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Rodrigo MoominNo hay otro igual es el mejor de Cancun
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GERRY JONNESLUGAR IDEALPARA TRABAJAR
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Leo Antonio EscamillaGenial!
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Un usuario de GoogleHospedarse en el piso Club indispensable. Nos fascinan los detalles del servicio, la buena comida, lo cómodo, el maravilloso gimnasio y el vapor. Toda la panadería y pastelería. La temperatura de las albercas, el bar, en fin..... llevamos años repitiendo.
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Joanne DillaClub level awesome view but not worth the money spent. Children were running freely with no shoes and yelling loudly. Food presentations were always low because families decide to use this feature as their meals throughout the day depriving other guests (staff did not do an adequate job of replenishing). Kids should not be allowed on this floor. When on vacation most people want a quiet and relaxing environment especially when you pay extra for it.
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John WratherIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked a room on here and they had the cheapest rates around... My husband and I traveled from CT for one week. We loved our experience at this hotel. The staff was very friendly and efficient; the food at the restaurants was delicious; the beach and beach services were great.... our room was kept clean and fresh all the time during our stay. <
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sanjay narotamFood and service are awesome. Room is great except bed not as comfortable as I would expect. Seaweed ruins some fun of jumping waves. Otherwise beautiful sand and water.
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Ralph NoheMy wife and I just returned from a 15 day stay at the Ritz Carlton in Cancun. We enjoyed every single minute, the hotel rooms, restaurant choices, food and beverage quality, pools, sunbeds, gym, etc. - everything is just amazing. The best part though was the excellent quality level of the service staff. Extremely professional, charming, always friendly, seemingly never in a hurry, helpful and quick. Ritz Carlton, we shall return!
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Evan BrunoWonderful, understated service. For instance, we asked for extra coffee capsules for our room, and the house keeping staff remembered it for the following days, preemptively stocking the room with lots for us. Delicious food at all the restaurants, and friendly beach side services. Clean, elegant rooms, all with views. Highly recommend.
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Emigdia Martinez SaynganthoneMy husband and I traveled from CT for one week. We loved our experience at this hotel. The staff was very friendly and efficient; the food at the restaurants was delicious; the beach and beach services were great.... our room was kept clean and fresh all the time during our stay. <3
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Ian OhGreat location along many of the resorts in Cancun. Rooms and service are great, as expected of the Ritz Carlton brand. Their turtle conservation team does a great job and is very helpful as well!
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Amy Stevens5 star experience for sure. We only stayed one night but the accommodations, service, condition of the property, and all amenities were top notch. All 5 members of my family were impressed and it takes A LOT to impress my husband as he travels extensively.
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Pu ZhouAMAZING service, wonderful honeymoon experience so i cant wait to write a five star review on my first day. Victor is awesome!
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Glue GuyWhat can you say... it is a Ritz! Nice live band to dance at night. Not many places have that any more
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Mitch LuncefordVery nice hotel. Employees are extremely nice and friendly. Room is clean, and luxurious. I would definitely stay here again.
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Hillary Campbell JohnsonWow! What a beautiful place. The staff are incredible, the food is delicious and every need is anticipated. Casual and elegant dining possibilities, beautiful beach and nice beach side Cafe.
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Debbie PenlandGreat service. Beautiful hotel. Very friendly people.
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BASTYR BARKOWIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... Our trip was amazing. This property is definitely a one of a kind. The service & the staff made our experience exceptional!! I would recommend this hotel to anyone looking for an amazing & relaxing getaway!
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Livier GonzálezIts a really nice hotel not as luxurious but an amazing evironment to spend a good time and in a place that has really good service.
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Angel PerezIncreíble hotel de lujo. Muy atentos todos con el servicio. Supervisor amables
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Reagan GlazierPricy but very nice. Diner on the beach is about as romantic as it gets.
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Ms. E CampbellPerfectly positioned on the beach, rooms are fabulous and very comfortable. Customer service was far better than other hotels in Cancun.
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Amy ScheidermanBeautiful room, first class service. I was here for a work event and they took excellent care of us.
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Magda Martinez NeriaTodo ok
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Evbot O.Good for splurging your vacation money on a luxury resort, but otherwise the Resort Area is too Americanized IMO
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Francis MarranoI wanted to give 5 stars but I was not blown away as expected from a place called the Ritz-Carlton.
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Donald RiveraOur trip was amazing. This property is definitely a one of a kind. The service & the staff made our experience exceptional!! I would recommend this hotel to anyone looking for an amazing & relaxing getaway!
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Randy AltenhofenStaff goes out of their way for guests, house keeping goes the extra mile to make yoir room perfect.
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Oscar CamposGreat customer service and stunning location
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whitneyExcellent service and excellent food. Wonderful place to eat
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Michele BlivenBeautiful rooms, service is outstanding, friendly helpful staff. Beautiful beach side... food amazing... relaxing experience like no other. I will be back!!
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Chuck StasnyIF you ever stay at a Ritz, you know you will have a 5 star good time
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Archna NarotamFood is great, service is great, room is great!
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Donna GallowayAwesome dinner
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Pat SchofieldWe did the culinary experience and it was fantastic! Highly, highly recommend it.
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christopher bartonThe best so far. Awesome room and staff.
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Thomas StetsonLove the room, the pool and the staff. Would stay here again!
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TashaAmazing Service
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erkan görürharika otel
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BRATTIN TASSOIf anyone is looking for a great deal on hotels you can check it out on HotelRaven. com Booked this hotel on there and they had the cheapest rates around... This hotel is beyond astonishing, its the most perfect spot among all hotels. If you can afford it then dont think twice of booking it.
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Sandra AnojuluFeels like paradise. This is an amazing hotel..The service is top notch...
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Leslie TiradoEverybody so nice. Definitely will come back!
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Jon LongshoreOur company traveled here with a group of 70+. The service and atmosphere of this resort is top notch. We will definitely be back soon!
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Prasad WadekarService is not as outstanding as i was expecting. Overall okay.
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Zaid FaragThis hotel is beyond astonishing, its the most perfect spot among all hotels. If you can afford it then dont think twice of booking it.
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Alex PagliaroStaff was incredible. Went out of there way to assist you and every single one did it with a fantastic attitude. Great pool, great beach, great rooms.
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Edgardo E. ZaldivarMet with family for breakfast. Buffet was amazing. Great food and selections. The view of the beach was amazing as well. Afterwards we enjoyed one of their beach bars and some time in the water. Great experience and hospitality by the hotel.
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Paco VeraSuper luxury, great place
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Jason KiracofeGreat service just not much to do at the hotel. On site bar has had about 4 people in there. Hotel is away from most of the action. There are nit many people on the beach by the hotel. Guests are mainly grandparents with grandkids
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Ray HuffNice rooms. Service in restaurant for midday lunch was spotty. But the waiter made up for it by giving us the missing item for free. Asked about the football game front desk said they would check and leave a message but no message took 10 minutes to find on tv. Would have been nice to have that message. The food presentation and preparation has been good. The beach service excellent.
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Luis JimenezVery good the Ritz Carlton luxury
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Jason Bishop5 star service. Never been pampered so much in my entire life. You will not want to leave. The food is delicious and the views are breathtaking.
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Craig LarryGreat service! Rooms are good not exceptional and the pool area is a little older, but their service is amazing! Had a little issue with noise from the lobby and being able to hear it in our room but they moved us promptly to a room and offered to upgrade us.
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ruchir patwaAmazing property great food great beach. Rook service was a bit slow but that was maybe because of the busy weekend
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Samuel J. Martin IIIThe 5 Star Villa Del Palmar was way better than this 5 Diamond hotel as far as amenities, design, service, friendly staff, restaurants, beach, etc. Was only here because he conference I attended was held there. I stayed at the Villa Del Palmar before The Ritz-Carlton.
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Junesung Leeawesome Sunday brunch
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Jean Richard Marcianosuperbe brunch
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Ines Rojas ZetinaSuper
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Robert MThis hotel has seriously gone down in quality. The rooms have recently been renovated which is nice but way too overpriced, even for a ritz Carlton
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Diego LeonMy wife and I visitted the Ritz for dinner in a private Casita for what we hoped would be a romantic evening. All our expectations were exceeded. The Casita, the service, the food were truly 5 star. Thanks to the staff it was a special occasion and we will go back every time we are in cancun.
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Gene JensenWonderful rooms, excellent pool and beach area, great staff.
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David BarthwellBeautiful grounds and excellent service. The rooms are clean and very comfortable. Especially a fan of the club level dining options throughout the day.
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Cristina CastilloMe encantó
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Scott WeaverEveryone cares at the hotel! My wife slipped at the pool deck and 2 people showed up to help including the life guard who was stationed on the beach. His name was Nicholaos. She was not hurt but just slipped. We felt special and did not feel as though they were wanting our tip $. Exchange your USD $ at the front desk as it is better exchange rate than airport. $100 got us 1,600 peso. The food was GREAT food!
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darkap7Lovely place
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Duc DuongBeautiful hotel and the services are great if you could afford it...
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בשארה בשארהפשוט גן עדן
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Víctor MartínezBueno.
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Carlos GutiérrezExcellent place
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Paulo Sergio TelesBoa localização e a comida é ótima e o atendimento dos restantes são excelentes
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Ben StraitGreat service, super friendly workers, amazing views and food/entertainment
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Diego BonReally good service
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Kim AlexanderThe staff knows your name and caters to your every need. Great place to vacation!
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J. EngelOne of the best hotels in cancun 5/7
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Jocelyn GarciaService is good, waiters are good. Instalations need remodeling.
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sebastián paredesIt was a lovely event of music in one of the rooms of the hotel
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Homero HdzThe best of the best .!!!
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David TamezA wonderful place to stay that provides a truly magnificent experience. Every member of the staff is thoughtful and genuinely eager to help.
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Chris HaigyThe drinks were incredible, as were the snacks.
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Franny De VriesSupdr
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Robert SalasidisDid not like that the game room was closed right after new years over.
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Benny In touchThe could maintain the style but it needs a renovation or modernization
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Toshiba RollingLove it
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Lu ShiBest hotel customer service ever
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Bryan HuynhService was excellent at the casitas restaurant
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Eric FrenkielOverall a great experience but the service was not what I would expect from the Ritz, okay but not great service.
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Juan RodriguezHad dinner at the Casitas and had a wonderful experience. Would recommend it to anyone that wants to have a beautiful romantic dinner.
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Andrew BurgerAmazing service and helpful staff for what ever was needed from dinner to reservations.
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andiee alvaSi
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Anyuta UdachaOld fashioned luxury hotel
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James LaFondAlways 5 stars
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Dr. Gene LingerfeltThe best beach hotel we have ever stayed at.
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Anthony CHLove it great food by the sea
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Chris ChapmanExcellent staff, great room, beautiful view.
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Brandon TietzVery nice
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Hans RattinkVery good hotel
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Andrea BorellaSuperb hotel! Kind and friendly staff!
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Israel Rodriguez HuertaIts a great place whit excelent service
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snoopybuddy42Good
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Stanley RozenBeautiful resort.
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Andrew CaseVery nice
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Michael JohnsonNice hotel with great service
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George PreusselTwo words simply amazing.
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Theresa MarinoAmazing and then some.
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Beata KiereśGreat hotel, very nice and helpful crew.
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Shawn KellerFriendliest staff, exceptional service and world class food.
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Douglas BonillaNice hotel
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Alex CruzStaff was extremely nice and they made my family and I feel welcome!
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hardto believeAmazing place! Best view and great service!
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MIRNA TOVARBest of the best
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Tyler PischBeach side dinner was amazing
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Amit GharatEverything was just amazing at The Ritz Carlton Cancun
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Tae E. KimExceptional service and rooms with character.
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Lee SacRelaxing
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Luis ZuñigaBien
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Arturo May AlvarezGreat
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kevin kingHoneymoon
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W. Gary SmithA wonderful experience!
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Vanessa MerinoBeautiful beach
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Alex LeonAmazing
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Howard FishbeinIncredible service
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claes johnstoneToppen
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Sergey LushkinКруто! Все!!!
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MrSamuel3101My Dream
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Dmitry Lazarev
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Un usuario de Googlei was There N 2000 , when my age was 21 i have never ever forgot this place i wish come back agian 2 Ritz Cancun i like it 4 ever Mohammad Bin Abood@facebook